The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

Great service from start to finish. They were upfront, honest, and explained everything clearly…read morewithout trying to upsell me on things I didn't need. Communication was excellent, pricing was fair, and the whole process was smooth and stress-free. It's hard to find people you can truly trust these days, but they definitely earned my confidence. I really appreciate all the help and professionalism. I'll absolutely use them again in the future and highly recommend them to anyone looking for reliable service. Thanks again for all the help!

Sean thanks for taking care of me today getting the leak to my fuel tank squared away! I appreciate…read moreyou helping me out! It meant a lot to me. Kindness flexibility and good hearted attitude like yours is in so much need today where this is hard to come by.

Parking is terrible. Can't get returned phone calls from the owner. It doesn't appear to me that…read morethe owner or a shop manager monitors the employees.

He was on time and kind! He diagnosed my check engine light to see what was going on, then…read moreexplained to me what it said! After the repair, he checked the light again to make sure the repair was complete! Charged $250 less than a shop and came to me! Definitely would recommend to anyone!

He was on time and knew what he was doing. Did a great job…read moredoing my brakes, rotors and bled the system. He was very knowledgeable and I would definitely call him again for any repairs or maintenance needs.

Stopped in for a quick repair and was in and out fast for a great price. If you're looking for a…read morefast, no-nonsense exhaust repair, Mesa Muffler is a solid choice. Thank you again gents!

I brought my own muffler into the shop and they installed it in a matter of hours and just did a…read moregreat job for a very fair price I feel. customer service from the owner was great. super happy with the way my truck sounds, the price I paid and amazed how quick they called me to tell me it was done.

They were great. I went in to get my brakes checked and they ended up being fine, but they noticed…read morethe oil leak, which I was aware of, located the problem and fixed it in quicker then they quoted me. The price was very reasonable and the guys were all very knowledgeable. I couldn't have been happier. Great work gentlemen.

I am brand new to Arizona and AZ Automasters was highly recommended by my friends and neighbors. I…read morecould see why! I got brand new brakes and rotors, and they removed the corrosion on my battery. Travis helped me at the desk and was incredibly friendly and knowledgeable. He answered all of my questions, and I left there feeling confident about the service they provided. They gave me a great rate for being a first-time customer, and it was cheaper than any other place I requested a quote from. I am recommending them to anyone who needs work done on their car, and I will be back for future services!

Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

I'll try keeping this as short as I can. My family and I was on a road trip for the Christmas…read moreholiday. We started having some loss of power issues (no check engine light) in Southern Utah and with no shops open, we limped it to our destination in Gilbert, AZ. Took our rig (2000 Ford Excursion w/ V-10) to Sunland Auto and Randy was who took my information and such. They diagnosed the issue to being a bad catalytic converter. They called, informed me of the problem and the cost of repair, I gulped (those suckers are expensive, I know, but still hurts) and said do what needs to be done. Super quick version - That catalytic converter went bad while in California, was told it would be covered under warranty, it wasn't due to sublet being used for initial repair, Sunland Auto (Scott) reimbursed me still. Thank you, Randy and Scott, for working with me and taking care of my family the way you did. Not so quick version - Sunland Auto got it replaced (and checked and recharged my A/C system per my request) and I got the rig back. All went well; we then went to Southern California for leg two of our trip and the rig ran well all the way there. While in CA, I was leaving to go to church and noticed something was off and limped the rig back around the block. Got it into a shop the next day. Long story short there, the catalytic converter was bad. Seems unlikely to get a defective one, but the rig was running well, had different shops look at it and none noticed anything mechanical going on to think the rig was destroying the catalytic converter that quickly. I called Randy at Sunland Auto and explained the situation, prior to taking it to another shop. He was sorry to hear I was having car troubles and let me know if it is in fact the catalytic converter, that Sunland Auto is part of a nationwide warranty program and it would be covered, so to take it to a shop, get it diagnosed, and circle back. So, once it was diagnosed to be the catalytic converter, I worked with Randy on next steps. He told me there were some shops in network with the warranty provider, but that ended up not working out as one was backed up a couple of days and the other seemed uncertain about the warranty claims system (person behind the desk said the owner deals with that). So, I end up calling the nationwide warranty provider for some insight, they give me a couple more shops (most won't be of help, jiffy lube, body shops, etc.) and also tell me I can go out of network, I would just need to submit the claim myself. I decided to go that route as we needed to get back on the road to head home to Montana. We get a new catalytic converter and make it home. I work on the warranty claim. I get informed that because a sublet was used to do the repair, there is no warranty. I at first understood this to be that I used a shop that was disqualified and was disappointed. I call Randy, explain the situation to him and he collects information from me, who I spoke with, etc., and get clarification for himself. He gets back to me and says he also must have been misinformed about the use of sublets. He asks me to send him the invoices of the shops I had do the work in CA and he would send the situation to the owner (Scott I believe is the owner). While I wait a few days, I reread the email from the nationwide warranty and realize the reason they will not honor it is because Sunland Auto used a sublet to do the catalytic converter replacement, therefore the was no warranty. Now I understood that situation better. I reach out to Randy via email, forwarding him my conversation with the nationwide warranty rep and share my new realized understanding and ask if this is the situation. Randy forwarded my email to Scott, and Scott reached out asking me to call him so we can work out me getting reimbursed. We got it worked out and I was reimbursed for the charge of having the catalytic converter replaced by Sunland Auto. It wasn't as smooth as one would hope, but I am grateful that Sunland Auto cared enough about me, someone that was an out-of-state visitor, to still be willing to honor their work and reputation and reimburse me for the charged amount since it could not be done via warranty. I appreciate that Randy took time to work with me, because I know the shop is a very busy shop, and for good reason. Thank you again Randy for being available to answer my questions and concerns, and working on making sure I was taken care of, and to Scott for getting me taken care of.

Chris is amazing. I had stopped once before in a panic as my car was overheating. He took a look…read moreand it was low on antifreeze and put some in for free! Later, my a/c was having issues and I brought it in. Original quote was best case scenario. Unfortunately it was a much bigger problem than I can afford. He was upfront and honest and even had a Lyft for me to go home while I waited. Although I could not get the service done, I was so, so impressed and grateful to Chris. No charge to me as well once the problem was diagnosed. Could not ask for a better place to take your vehicle. Please if you are needing work on your vehicle done, please go see Chris. You will not be disappointed!!'

This place is dog shit. Came here to get my car serviced before a road trip. The guy that changed…read moremy oil didn't tighten the oil plug well enough...it came off on the Beeline highway and my engine seized. 6k later, I am back on the road. This company is AWFUL!!!

You will not find a more honest, skilled and reasonably priced auto repair business in the valley…read more You can trust Albert and his skilled to get you back on the road without breaking the bank. This is a family business that treats their customers like family.

Service was fast. The staff was really attentive and friendly and Albert was great and very…read morehelpful. Great establishment noticed it was very clean and easy to fine and get in and out of.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.

I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.