Came all the way from the other side of Raleigh thru rush hour traffic to give this place a try. Sorely disappointed. The crust was PERFECTLY crusty! Loved that. However...the crust and the sauce were TASTELESS. A perfectly crusty yet TASTELESS pie. read more

Sergio's Pizza - Large pepperoni - Pizza Near Me - Raleigh, North Carolina

I normally have good experiences, but lately it was inconsistent with the longer wait times, and being a bit snippy with me. read more

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This was my go to shop for NY style pizza,but I don't know what has happened. The pizza was fresh but no flavor, very bland sauce tasted like it came out of the can and straight onto the pizza .Cheese was not melted in middle of the pie.Sorry but I was very disappointed read more

DO NOT EAT HERE YUCK!!!!!!!!! When you walk in smells like cigarettes!!!! The guy making the pizza is on TikTok live the entire time touching his phone and making pizzas he is busy worried about TikTok! SERVED ME COLD PIZZA, ask for a refund the guy taking the orders lied saying no manager was there. Once I mention a review they then got a manager. This place has gone downhill!!! Disgusting take your money somewhere else. Yuck 0/10 call COLD ASS PIZZA!!! read more

Sergio's Pizza - SLICE OF CHEESE PIZZA - Pizza Near Me - Raleigh, North Carolina

I've been a loyal customer of Sergio's Pizza for nearly a decade, but today's experience was incredibly disappointing. I ordered a large everything pizza and specifically asked that the crust not be burned and for the toppings to be fully cooked. When I got home, I discovered the opposite as the crust and toppings were both undercooked. In fact, the pizza was cold. I called and spoke with Isaac, who seemed unsure about how to resolve the issue. I offered to bring the pizza back and suggested they remake it. This meant waiting for 30 minutes for the pie to be remade and enduring Louisburg rush hour traffic. Instead of owning the mistake, Isaac told me that because I had taken a bite, I'd have to pay for a second pizza. Alternatively, he said I could come back the next day at 11:00 AM to speak with the owner, something I don't feel a loyal customer should have to do. I gave him my contact information for the owner to call me at his convenience. After some back and forth, Isaac contacted the owner, who chose not to call his customer, but relayed through his employee that "this time" I could bring it back and they would remake it. That phrasing made it feel like they were doing me a favor rather than making good on a subpar product. I'm not sure what Sergio's means when they advertise "True New York Style," but I assumed that referred to the quality of their pies, not the attitude. Today's experience fell far short on both accounts. P.S. If you look really close, you can see the size of the bite. This is a new owner (Mario)BTW. The old owner sold the place and is back in NY. Sad. read more

Sergio's Pizza - Pizza Near Me - Raleigh, North Carolina

As many other reviews mention, the pizza here is generally better than at most places, but the service has gotten worse every year. I even tried to email the owner before writing this, but couldn't find any contact information. I had stopped coming to this location because the service was so poor, but I got desperate and went back last month--great pizza, but still disappointing service. Last night I tried again, arriving around 8:00 PM. The restaurant was empty. The staff asked me to wait because they were on the phone, so I stepped aside and waited about 5-10 minutes. While I was still standing there, another woman walked in; they immediately greeted her and took her order. I looked at them, but they wouldn't even acknowledge me. I've experienced bad service before, but I have never been disrespected like that anywhere in my life. read more

Customer for the last 5 years. Got a lasagna that had little meat in it and a big slice of cheese on top. Different cook? It was awful. I called and I had to drive back up there to get a refund. I asked for a drink for my time and was refused. The young guy in charge also explained to me how the dish was cooked.. I make better lasagna than what I paid for here. No way to treat customers. I will drive a little farther and get better food from other places. read more

Sergios used to be good. Not sure what happened but it's fallen off for me. Being a New Yorker, this is not what a Sicilian taste like, not sure what type of cheese they used but they should stop using it. read more

Sergio's Pizza - Sicilian - Pizza Near Me - Raleigh, North Carolina

Best pizza in Raleigh. Stopped by today for a slice, delicious as always. Always stop by when i drive down 401

NY pizza slices are traditionally huge...No longer the case here....not sure if they reduced the pan size or what... Size matters!

It was cold taste like leftover warmed up pizza. . the sauce doesn't have no flavor... I actually started to ask for my money back. Ice machine barely works. No cheese pull sausage taste weird. Never again. read more

It was my first time getting a pizza there and I Got a cheese / pepperoni pizza , it was Very salty.

This was the worst experience I have had yet with Sergio's. When I first moved here in 2016, they were amazing. They paid attention to detail and had premium customer service. They have since become a conveyor belt and I have horrible employees that do not care about their customers even the slightest. This pitiful salad if that's what you wanna call, it was given to my wife and I after a long day of flying back to Raleigh, and looking forward to what we thought would be some great New York fair. After flying home, and opening up this very disappointing salad I simply called back to Sergio told him how disappointed I was, and rather than ask me what they could do to amend their performance or exchange the salary, the severely customer service deficient person that picked up the phone said simply OK. I am going to make it my mission to tell everyone I know that Sergio has fallen way below expectations and their usual good food and premium service. read more

Sergio's Pizza - Large Caesar Salad Mishap - Pizza Near Me - Raleigh, North Carolina

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I think their pizza to me is just terrible and i have also tried it one time and it was really terrible and i do not recommend trying it because they are always missing on their stuff when it comes to making good pizza at Sergio's. read more

Rating this place because I don't find the pizza to be anything out of this world. If you are looking for a quick slice it's great but not my favorite go to pizza spot for a whole pie. Don't get me wrong it's not bad! I would do a 3.5 if yelp let me. I will say they make a great Steak and Cheese tho and have some other options if you are not a pizza person. read more

This used to be my favorite pizza in the area. Not sure why, but this place has gone downhill fast. Waited 10 mins on hold. They told me 20 minutes. Showed up 25 minutes later and they had us waiting about 20 minutes. I witnessed the cashier handle money, the phone, then handle someone's food. I saw a woman come from the back with hair all over the place with a tray of garlic knots which were burnt. Literally cob webs swinging in the breeze directly over where they made the pizza. Our two pizza were burnt and dry. Threw most of it away. I'll never return. Such a shame! read more

guys I moved here from long island NY and im a total pizza snob. been in NC for 6 months and this spot was recommended from a fellow NC transplant from brooklyn. This pizza is really good, delicious. the Veggie pizza is so goood I had to post a review. crunchy with slight char on broccoli but not soggy or watery which is common for veggie pies as the veggies leak out water when cooked. im super impressed. sauce isnt overly acidic or salty, and tastes like real tomato not just spices. this is the best pizza ive been looking for since moving to NC! ill tell everyone about these guys! read more

i've been eating hate for a while and the pizza was so good at one point. i'm eating it now for dinner and it's fallen off so bad.

My family and I are long time customers. Something definitely has changed. I ordered, and waited and watched several people after me receive their food. I parked right in front and noticed a strange man looking in my car at my kids so I came out and sat to wait in car. I called inside to ask if they could please bring pizza out because my kids were in the car. They placed me on hold twice not realizing I was looking right at them. I had to call again to get a person. Based on their reaction I could tell if was a problem (although he said yeah that's fine) AND they had never even put my pizza in the oven. After sitting even longer, I got out, locked my door, they saw me coming and handed me my pizza without one word. Extremely disappointing. I have spent a great deal of money here. read more

Love it. I only go and eat there because it's a legit NY style pizzeria. I get a meat lovers & a buffalo chicken every time to keep me grounded and close to home. read more

Whenever I'm close by I get Sergio's! It's the best pizza in the Raleigh area. The crust is incredible and excellent toppings. Looking forward to trying their other dishes! read more

I think the only thing I will die for is Primos because their food and their pizza at Sergios is terrible and their food is always overcooked and rushed so Sergios is better than Primos. read more

I used to enjoy going there all the time but I think that the owner changed hands and every time you go there you see someone new the old owner called you by you're name and the food tasted better. read more

Awesome New York style pizza. If you are looking for a quick pizza fix, then this is definitely the place to visit. The service is quick by the slice and the prices are reasonable. I ordered the grandma slice and pepperoni mushroom. Both were delicious but I think I was partial to the grandma slice with its unique name and the sauce on top. The grandma slice is basically a margherita without tomato and the sauce is on top. I am very satisfied and will return next time I'm in the area. read more

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We have continued to have very good food delivered at reasonable prices. Not only is their pizza good, but their Penne ala Vodka is crave-worthy. We have had friendly prompt delivery service with proper masks on. Sergio's has come to our hunger rescue admirably many times recently! read more

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Love this place, especially since they deliver. Of all the pizza places I've tried in the Triangle since moving here, they are one of the best - and affordable too. So why not 5 stars? Well, they always seem super busy (which is good?) and almost always have to put you on an immediate hold when you call in. You can't order online, and there have been times that it has taken over an hour and a half to receive our (now cold) delivered pizzas. Lucky their food heats up well. Adding more staff might hike up the prices, so I'll take the good with the bad, I suppose. read more

food was bland, Pizza looked horrible. I ordered a large cheese pie. Used to be good, been there for years, the sauce has no flavor now. The pie was overcooked, and the crust was unedible. I paid $30 for one pie and a pepperoni roll, which also was terribly made. The service was okay. Nobody was smiling, nobody greeted anybody that walked through the door. The server grabbed my food right away, although put it on the counter in front of me, and proceeded to look at somebody else's order instead of ringing me up. Then the phone rang, and instead of telling the people on the other line to hold on, proceeded to take their order instead of bringing me up for my food. I might as well have thrown the money out the window or in the trash. It was a lot better when Pavone owned it. read more

Pizza was good. Very thin and crisp without being burnt but the flavor wasnt there. Convenient close to home but not something I would go looking for read more

Sitting here at Sergio's Pizza. TV turned up loud to compete with the music playing, phone ringing and all the other ambient noise. If you want to eat your pizza in a circus atmosphere then this is your spot. read more

Nothing worse than rude arrogant service Called in Pizzas for the family to pickup Got there and asked rude dude at counter I'm just here to pick up I already paid. Awhipe tells me you have to get in the line of 10 people who have not ordered and wait to just pick up... while I see pizzas piled up on oven to the max...glad I didnt order the bacteria sweaty sandwiches in photo just zoom in on it...And arent you happy the guy on line only has one glove on...Never again would I waste my $$ or time in a shitshow like this. Weak tasteless people and food...Lamehi read more

Sergio's Pizza - Sweaty meat sandwiches...no thx - Pizza Near Me - Raleigh, North Carolina

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Love their pizza. The crust is thin and crunchy which is my preference. The sauce and toppings are very tasty. I usually get pepperoni, black olives, and green peppers - lots of each on the whole pizza. The pizza is hot when I pick it up. My go to when I desire pizza. read more

It's ok. The pizza was salty in my opinion, but I like that they sell it by the slice. We also got these garlic knots, but it only tasted like salty dough balls. It wasn't my fave. My kids liked it, so I would definitely go back for them. I will pass though. read more

Sergio's Pizza - Pizza Near Me - Raleigh, North Carolina

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We have eaten Sergio's pizza, Louisburg, NC, several times and generally been very satisfied, primarily because the pizza really is that really thin foldable crust we love about NY pizza. And generally very friendly group and great service. This evening I called in our large mushroom and pepperoni order as I always do and drove over to pick it up. The first guy said they had no record of my order. A couple of minutes later, a second guy said they did have it, but clearly they had not started making it at least 15 minutes after I had called it in. Nonetheless, I waited patiently because we love the pizza. So when I got it nearly 20 minutes later, I was cool with it and took it home. I got home to find they gave me sausage and pepperoni, not mushroom pepperoni. Also, the crust was much thicker than normal, very bready, a basic pizza we can get anywhere around here. Overall, very disappointing. We don't eat out much, so when this happens, it just sucks. We have loved their pizza, so we will order it again, hoping tonight's experience was a one-off. But a second time will likely be a deal breaker. Hope they get it together. read more

As always, the pizza was delicious, done just right. My definite go place for pizza in Raleigh

From Chicago and was traveling to visit. Ordered the pizza to our hotel, by the time it arrived was just warm. The sauce was pretty good as was the pizza as a whole. I'd order it again but wasn't crazy about it...thus a 3 rating. read more

I ordered a plain slice, two grandma slices as well as a sausage and pepper hero. The pizza was nothing special but it's decent. The hero was pathetic... absolutely disgusting. If you served this crap in NY you'd be shot! read more

Sergio's Pizza - Greasy, super soggy bread and uncooked onions and pepper! Yummm - Pizza Near Me - Raleigh, North Carolina

I haven't been to Sergio's in a while. Service was bad almost a year ago, but I remember when this place was good a decade ago... I gave them a chance for takeout. Was kept on hold for several minutes-- so I hung up and ordered elsewhere. Maybe they're understaffed? Don't know, but either way there are too many other options in the area. Please do better, Sergio's. read more

we have been coming here since 2014 and this place NEVER disappoints. the pizza is the closest to a NY pizza that this Long Islander has ever had. reminds me of home! thank you, Sergio's! my daughter has to have your food every time she comes back to the area, or ELSE!! read more

We love this place!!! It's been our go to pizza spot for many years! The garlic knot pizza started off as our family favorite, but the more we ventured through the menu most everything is very good! My new personal favorite is a Philly cheesesteak calzone! Omg! It's to die for! Honestly all the calzones are great...and HUGE!! I LOVE ricotta cheese!! The sandwiches are also amazing! The bread is delicious! It's the best pizza place on this side of town. The customer service is always great, the ONE time my order was slightly wrong (I ordered extra ricotta..they misheard and put NO ricotta) not only did they make a brand new one they gave us the wrong one to keep and was very apologetic. Nothing but positive going on here!! Try it out y'all!! read more

Sergio's Pizza - Philly Cheesesteak Calzone - Pizza Near Me - Raleigh, North Carolina

The pizza is dry & the 2 times I had it it tasted like it had been made a few days before it had a old stale taste it's just not good pizza