Sergio has been doing work on my 1984 Volkswagen Van. Sergio does an exceptional job. He explains what is wrong and what needs to be done and the options I could have a different price points with different outcomes. I really appreciate the honesty and the time that goes into getting my repair done correctly. This is my go to guy in the desert. read more

Sergio's Automotive - Off to Sergio's! I would trust anyone else. - Auto Repair Near Me - Thousand Palms, California

Sergio's Automotive is reliable and trustworthy. I took my mom's old Ford Taurus here for years and now I take my Honda CR-V here because I no longer trust the UniCats Dealer Service Dept. The staff at Sergio's are helpful and kind. I recommend Sergio's any day! read more

I have a 1975 Corvette that has been serviced by two prior specialty mechanics for vintage cars in the area, with thousands paid - and still, my car would leave me stranded most times. I went to a car show at the Tennis Garden in La Quinta and asked around to other vintage car owners who they trusted and they ALL said Sergio's Automotive. I made an appointment and they figured out that the new alternator was too weak to recharge my battery. They added a better alternator (chrome and pretty by the way) and a kill switch on my battery so that when it is parked for a longer period, the battery would not be drained. It has been life changing for me! I have owned this car or 5 years and have driven it a handful of times because of this problem. I am at last now feeling secure to drive my car without fear of having to call AAA. They had driven my car more than me! Josh is a super great guy to work with and I cannot thank him enough for his expertise. He has two 1970's Corvettes so I knew I was in good hands. My car drives like a dream and I am amazed the cost was less than $1K. I would trust all my cars at Sergio's! read more

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Had a great experience with Kyle on Saturday evening! I am from out of town and was stranded at the gas station. Kyle came walking out and came over with a smile, wearing his dirty Sergio's Automotive shirt, like he just got off work. I explained my problem to him and without hesitating, he opened my hood and took a look. It took him about 5 mins to see I had a lose battery cable, which he fixed! He refused to take a dime from me and I was so grateful! If Kyle is the type of employee Sergio's Automotive hires, I have full confidence they are one of the best around. I am not from the area, however if you are, definitely give them a chance. read more

Always great service. On time and professional. They use the correct parts and lubricants.

Everything. Pleasant and very transparent. Good people to work with from a senior single lady..Wish they were in Canada.

Brought my car in for a clutch replacement and Sergio and his team did an absolutely amazing job at getting it done, quickly and smoothly. The communication they have is beyond amazing, my family has been going to them since I was in the womb, and I finally got a chance for the master to work on my car and needless to say I will be bringing it back for future repairs. Thank you everyone! read more

Great People, Great Service, Affordable Pricing.. i would highly recommend this place to anyone that has a Fleet of Vehicles or a Vehicle that needs service..!! read more

Overall pleased with service, however it took 5 days to replace two belts, belt tensioner. I gave Sergio some new front R and L turn signal housings to replace and they could not get the left turn bulb to operate. I went to Autozone, bought a new bulb socket, and when I went to install it noticed the old socket was not seated properly in the housing. Their technician left it loose. I installed the socket I bought and it works fine. They did a chassis lube and oil change as well. read more

I have a 2006 Nissan Sentra and I knew it needed work that was not going to be inexpensive but I could not afford to buy even a used car and have monthly payments. I had it checked by a different mechanic but they have changed hands and decided to take it to Sergio's which not only has an excellent reputation and is very close to where I live. I am VERY glad I had them do the work and they found things that the other mechanic had missed. They gave me a ride home and kept in touch with me to let me know what they found and of course the cost. I am VERY pleased with all the work they did and believe me it was a lot. Since I live in the Palm Springs, CA area the desert heat is very hard on cars. The price I paid for everything was very reasonable. I would highly recommend Sergio's for any work your car may need. The employees are very nice! I am a senior which is also why I decided to fix my car! NO car payments for me! Who knows I might expire before I paid all the car payments! A little humor helps! read more

I took my truck in for a sensor and was in and out same day. Could have made up a hundred other things wrong with it to charge me for but are very upfront and honest! Answered all my questions and let me know the cost beforehand! Would recommend to everyone including family and friends! Thank you Sergio's! read more

My truck's fuel pump went bad and broke down as I was driving. I was thankfully able to coast down to Sergio's shop (albeit on the street. Couldn't even make it into the lot haha) and he fit in time to check it out. Good people here. They did anything they could to accommodate and fix my truck quickly and affordably. I've already brought it back a second time for regular maintenance. Highly recommend read more

Good place to get your car done amazing prices great service and a overall friendly experience would 10 out of 10 recommend

This auto repair business is by far the best in the desert. Not only are the prices EXTREMELY fair but the owners and employees are so friendly and kind. Automotive work is always done quickly and professionally. HIGHLY RECOMMEND. read more

Sergio is an absolute sweetheart as well as his team. Had me in and out in no time with fantastic service. Support small business

Sergios is great they service our fleet of vehicles and never ask any questions they just get it done and done right. They always welcome me with a friendly hello upon entering the shop. read more

Bottom line: Excellent response, communication, service, courtesy, honesty and value for my money, I found my auto mechanic in Sergio and his talented mechanics and helpful office staff. I called after checking out Yelp reviews and talking with neighbors who swear by Sergio Automotive . My problem seemed to be a faulty A/C " actuator door" causing cold AC on one side any hot air on the other. Bottom line: they tested and determined low Freeon. But we only have one car. Inconvenient? BriAnna in the office offered to give me a ride locally. naturally I chose the nearby casino . When the car was ready Martha , from the office , Sergio's wife, picked me up in her car! I got to learn how they founded the family business abd how they now service fleets of business vehicles like Spectrum, local TV stations, major hotel hospitality vans etc and certainly every day cars like mine. I recommend you consider Sergio's Automotive for auto diagnostics, repairs , and service. Russ M Palm Desert, CA read more

My parents have been taking their car to the Sergios since they moved to the desert at least 13 years ago. They refuse to go anywhere else. The company has grown but the service is still the best. They are honest, fair, and get the job done right without us having to worry about extra cost we didn't ask for. Love this family and business! read more

Having care trouble yesterday. Car would not shift into park. Called AAA. Tow driver suggested Sergio's. Towed the car there. He told Brianna what the problem was. They had the car fixed in 2 hours and the cost was exactly what Brianna quoted me. Sergio's will be my repair place from now on. Wish I had found them years ago. read more

Have had my car the a few of times in recent months and have always had incredible service. I've had no issues with the time frame for work being done and am totally satisfied with my vehicle's performance driving away. Great job to all at Sergio's. You "guys" are great!!! read more

Terrible service and follow-up. Made several calls. Made several calls follow up work and questions. The office kept putting me off after several calls for a follow-up appointment the ladies in the office provided no help and told me they would call me back and I could make a appt to return for service but it never happened. Plus the place is a mad house. read more

Of all the places we have taken cars over the years, this small shop is without a doubt the best. I trust them completely to make honest and effective repairs. We've had our 2003 Lexus in twice for major repairs and each time every thing was repaired leaving our car in new condition. The front desk staff is so professional and you are welcomed back each time. read more

A little background so you can understand just how good these five stars are... I am spoiled. I grew up with a family mechanic. My dad treated our vehicles like they were my siblings. He took great care in selecting our mechanic and, when he did, his loyalty was immense. As such, I grew up with a very discerning eye toward mechanics. I found Sergio's when I needed to get new rear tires put on. I ordered the tires online and had them delivered to where I was staying. Sergio's put them on and disposed of my old tires for $15. Price = wow. I called them today. I needed a check up before I drove to Tahoe. They would check my fluids and tire pressure for free. Love that... I drive a BMW Z3. Many small shops don't do them. Sergio's does. Not only that, they did a complete safety check. They checked tires, checked and filled fluids, checked belts and hoses, did synthetic oil, oil filter and air filter for less than $80. Anyone who has a Beamer will tell you, oil changes alone aren't cheap. Sergio's even has the BMW tools on hand to reset my service light. Waiting was pleasant. I chatted with the mechanics about where the great Mexican food places are. The wait was a little less than an hour. They keep water for customers and there is a little vending machine with M&Ms, Peanuts, Skittles and Boston Baked Beans. Although they weren't making popcorn at the time, there is also a popcorn machine. Long story short, this spoiled girl with a family mechanic is happy with Sergio's. Daddy would be proud. read more

Sergio's Automotive is the BEST place to take your vehicle. He services ALL our vehicles along with my parents. His prices are the lowest, his promises are kept and everything is 100% satisfaction guaranteed. He is over the top and his customer service is the absolute best! My gramma died and we had to make a road trip to WA for the funeral and he IMMEDIATELY took our van in and had it fully serviced. He was kind enough to make fresh popcorn for my children and put cartoons on for them. We refer everyone to Sergio's! Everybody needs a good, honest mechanic! read more

They fix my car in record time, they did out standing job. They keep me posted all the time

I have been to Sergios 2 times, and both times recd good service, however, on 4-19-16 I called at 7:30am and left detailed msg re my battery and oil cg. i requested a return call ASAp and left my name and number. NO RESPONSE On 4-23-16 at 8:15am I tried again (after purchasing a new battery at Sams Club) explaining no one called me back on the previous msg. I again asked to schedule an oil change and left name and number. At this writing 4-25-16 I STILL HAVE NOT recd a call back!! This is frustrating and unprofessional. Whats going on Sergio???? read more

I purchased a car from Palm Springs Ford a few years ago and had nothing but problems on it. And after taking it to their shop multiple times for the same problem , I was always told that it was something simple and it was fixed ,and sure enough it kept happening and they always gave me a new story every time I took it in. Then lo and behold my warranty ended and the problem happened again and suddenly they said that it was going to be thousands of dollars to fix. I took it into Sergio's and they immediately found the problem and they said it was obviously been happening for a long time and the turbo was leaking and needs to be replaced which I could've had it done under warranty if the mechanics at the Palm Springs Ford would've done their job and actually looked for the problem which at this point I think they knew what it was and they just didn't want to do that big of a repair for free. I was able to get The new turbo installed for a fraction of the price and in a very reasonable time frame. It's comforting to know that there's still honest hard-working people in this world that take pride in their work and do a good job. read more

Red flag Do not go here They couldn't do a simple job I had to fix a week later myself They bent a bracket and left it like that After they where done it was missing bolts read more

Horrible. They took out my radiator and said they ordered a different one and the actual is worth twice more expensive !! And said they couldn't put the old one back!!! Then they've asked about 200-300$ for the work they have done!! The work lol I refused to pay for it. I asked if they could fix my stucking hood 3 times and they never gave me any estimate just ignored my questions (once she actually said I'm going to go ask my manager like fixing hood is the managers thing ). And guess what they broke down my hood completely so now I can't fully close it. They did close it somehow when I was taking back my car but it popped up the first time I tried to open it. In other repair shop they told me that my hood must've been adjusted. I have a BMW 3-Series. I do think mechanic's hands of that shop coming from his ass so save your time and money. read more

Wow !!! Sergio is the best ! I tool my Jeep yesterday because other mechanics could not fine the problem, and Sergio told me to leave my Jeep there next thing I know it done ! And for half the price as other mechanics. read more

If I could give zero stars, I would. I had a pretty disappointing experience here.. I felt like I was getting a great deal and totally got ripped off. I had an SUV which needed a new transmission, so I searched for a nearest auto shop from my house, which led me to here. I drive my car everyday to school and work, so I needed this to be as hassle-free as possible. So this was it. They offered me to fix it in a couple of days for a little over $1000. (and it had a 3 month warranty........,,, lol) It was fixed just like they promised, and I was a happy camper. And 5 months later the transmission that they had installed started to malfunction on the 10 freeway in the desert.. There was smoke coming out so I decided to get it towed back to Sergio's Automotive. They refused to take a look at my car, and they were going to charge me extra just to find out what was going on with my car. wtf? Is that how you treat a customer that paid $1000 in cash for a repair? I felt absolutely no sympathy from them and I hate mechanics even more now because of them. Super ghetto. read more

Sergio's is a first class auto repair shop. He has handled my corporate fleet for 2 years as well as personal vehicles. He handles our shuttle buses and saves us a ton from dealers prices. There is no job they can't handle. This is one shop where you don't worry about getting ripped off. When there talk to Sergio the owner. He is a great guy who always stops what he's doing to make sure your ok. I highly recommend Sergio's if you want a friendly and honest repair facility. read more

I just picked up my car & I've been going to Sergio's automotive for years, they are always on time, great customer service best quotes depending on the Vehicle nonetheless they are one best auto shop in the valley I highly recommend! I had never had issues & bern going there for 4 years now thank you Sergio always taking care of my car needs!:) read more

Great customer service and price. Less than $40 for a tune-up. As a new resident, I'm going to be coming back for years.

Sergio's is the best auto repair in the valley that I have been to they give also give military discounts '

Sergio and his staff ROCK! On the day I was due to return home to Phoenix, AZ from a five day vacay in Palm Springs, I found that my Dodge Charger had a dead battery. After I successfully jumped it with my sister's Lexis, I planned to go to Costco to have them check it and put in a new one. Costco only sells batteries, but referred me to Sergio's for the service I needed. Obviously I was taking it all on faith, since I hadn't read reviews and didn't know their reputation. I arrived at Sergio's at 11am without an appointment, explained that I didn't want to risk crossing the desert without having the car battery checked and the car plugged in and diagnosed and that I needed to get back home for work the next day. Sergio Jr, Sergio Sr., and their service writer all jumped to action on my car. By 1 pm they had checked the car's computer and waived the $85 fee because the engine light was still on due to me jumping the battery, they had made arrangements for the correct battery to be delivered to their shop after calling Costco to check and possibly match their price (Costco didn't carry the battery needed), and changed out the battery & checked my car out for desert crossing worthiness. I made it back to Phoenix by 5pm. Great service, knowledgeable staff, fair & reasonable price given my situation. I bought them cookies as a thank you, but they really deserve so much more. read more

Great guys. No other mechanic in the valley will spend the time to show you exactly what you need and what needs to be done with your car. very knowledgeable people not to many family own and operated shops out there that care about you and your car! 5 stars will recommend to anyone. read more

We LOVE Sergios!! Our family has finally found an automotive repair shop we can totally trust! We have 2 daughters with cars ....as well as myself and my husband. It is a lovely family run shop and they saved us half the price from our dealers shop for service. (My husband and I both have Lexus'). They know what they are doing, and are so professional...but mostly....they are honest and trustworthy!! Best service ever! We are not going anywhere else! Do yourself a favor and visit this little gem of a place. You will be so glad you did! read more

I never post reviews, but this time I am making a special effort to do the right thing and tell you that I just had the best experience in getting an oil change I have ever had. Sound funny? No, you all know what a hassle it can be. I called Sergio's (after calling a few other places who said they were too busy to talk to me about prices and I would have to call back) and asked if I could come in and get an oil change. They suggested a later time in the day, but I asked if I could come in right away. They said yes. They also gave me a quote over the phone. I got there in 15 minutes and they took my car in right away. They changed the oil and filter, did all the other normal checks, said there were no other items needed and they didn't try to sell me anything. They did what I asked them to do. The price was less than quoted and I was in and out of there in 30 minutes! Great job and I thank them now for their great service and friendly staff. I will definitely go back for any future needs. DD read more

Had my 2000 chevyS10 done here last Year; it was a bit of a wait for it to be done but (two month), it was well Worth It!!.you need to be patient, if your in a Hurry go somewhere else; I referred many people here; NO PROBLEMS HERE.... Job well doneStop Hating just cause your not happy. read more