This place is a COMPLETE RIPEOFF!! They took $4000.00 of my hard earned money to work on the timing belt of my car and didn't fix the car. I had to junk the car and they gave me $150.00 back! TOTAL RIPEOFF ARTISTS!! NEVER GO THERE MUCH LESS TRUST THEM!! read more

I contracted to have a diagnostic done on my car. It was $130. They did not do it. They did not fix the problem and they do not honor their warranty. Go elsewhere. These guys are rip off. read more

Insightful (know what they're doing) Ready before promised (on time excellent communication) Thorough explanations read more

Driving down from Portland to stay in the high desert for a few months and visit with my dad, the transaxle in my 2007 Prius mysteriously blew a bearing. It was a super stressful drive and I thought I was going to have to write the car off as a total loss after Googling the cost of replacement (the individual parts can't be fixed). Well, it's hard enough to find a shop that knows hybrids AND will replace a transmission (the dude at the dealership couldn't even give me a quote), but they were also willing to do a used one, and at a reasonable price! Since then I've driven my car hundreds of miles around the desert (including up that grade to Yucca nearly every dang day) and now back to Portland and it drives beautifully. Thank you so much for your great work! read more

We were preparing for a long road trip and wouldn't you know that pesky service light came on. We had been in to the dealership a few weeks earlier for the same issue but mysteriously the notification turned off just before our service. We tried to get an appointment at the same dealer but there was nothing online and no response to my voicemail. Enter Performance Plus. I found them on Yelp based on customer reviews. They got me in the next day, diagnosed the problem, and got it fixed the same day. The cost of service was reasonable and I didn't get the hard sell for additional service. They were nice to deal with, knew their stuff and a good value. What more do you want? No problems on the road trip btw. read more

Terrible experience. I took my classic Alfa Romeo for clutch replacement. I took the car here because they said they could do the work. After 2 weeks of calling virtually every day to get an update, they hadn't even started the work. I had to tell them where to get the parts. A month later, the clutch was finally replaced, but now the vehicle won't start and there's a fuel leak. I just had fuel lines replaced prior to bringing it to them, plus the car was running fine except for the clutch. Never again. Next step is filing a complaint with the Bureau of Automotive Repair and then to small claims court. read more

Wonderful people very straight forward and kind. Family type business were I can say I trust their work and judgment.

Caveat emptor - new ownership. Old ownership articulate, responsive, did good work. Returned this week to have work done that had had been discovered in a previous diagnostic test but I guess new ownership is not obligated to keep the diagnostic database of a business they buy, which I (guess???) I understand so they offered me a $149 diagnostic test for a problem that had been diagnosed WHERE I WAS STANDING. And then said that there are a lot of rats around chewing wires. Hard pass. read more

NOPE! This isn't the place Do yourself a favor, keep looking. While looking avoid: Bait and switch, carelessness and sloppy workmanship, overcharging, warranty avoidance (with up-charges), deceptive trade, and the many car problems that are caused by bad faith practices. read more

Knowledgeable , responsive and very friendly people. Work done on time and reasonable cost. Quality work as well. Very satisfied with the work. read more

Friendly staff, great service. Also received a great recommendation for tinting my car windows.

My second time here and it was as good as the other time. Personable, friendly and a spee read more

Some automotive shops have you make an appointment, and leave you sitting for an hour before taking your car back. Not Performance Plus. I had a 10:30 appointment and my car was taken back by 10:45! Not only were they fast, but they were able to do my full synthetic oil change for half what my regular mechanic charges. Fair warning, they have two very large dogs who are very imposing looking, but no need to worry. They're big babies who like closing doors read more

Very friendly and professional. Their prices and service is fantastic. Value is great also. I would recommend them to anyone.

Excellent customer service. First time customer bringing my car in for repairs as the dealership charged me almost double what this placed offered, as expected. They are very clear and transparent about their prices and are quick and accurate to get you an estimate. Friendly and passionate people who own and work here. read more

Hi everyone, I came here a couple of months ago with an evap issue I paid over 700 dollars and wasted a lot of time for nothing to get fixed my car was last priority to them and on top of that. I got a call for a replacement of a canister that didn't even need to be replaced and when it did get replaced they erased the code and they told me to wait and see if the code doesn't comeback I went probably about 6 times after that and they kept my car each time and at the end of the day nothing was ever fixed the most they would do is erase the code and it always came back. read more

I recently switched to these guys for my old (2004) BMW. They're knowledgeable and friendly. You really got the impression they were working with you to get your car in good running condition. read more

Made appointment to replace water pump on my vehicle (an expensive job) they were slightly lower than the dealer and pointed out a couple issues that I'll need to address in the future. A little pricey, but you get what you pay for. They will be my go-to mechanic for any future issues. Highly recommend! read more

Beth and her team are awesome. Customer service is amazing and friendly. Typically I don't like waiting while my car is being serviced, but I enjoyed chatting while I waited and my car was ready in no time. They know their way around any type of vehicle it seems. I have a BMW EV, I hate going to BMW because they always say they have to keep the car for a day or two, and expensive. PPA has been able to address any issues and regular maintenance and far more reasonable. In fact, I have to give them a call this week about a little warning light - see ya soon read more

Finally an automotive shop that doesn't rip you off Brad to care of me we had some brake issues he called me a price he was done that afternoon and it was less than what he quoted if you have any kind of automotive needs definitely come to this place it's top-notch read more

I received a fair quote for the services my vehicle needed. When I went to drop it off, I didn't realize an appointment was required. I actually prefer that system and was ready to leave and schedule one, but the front office made accommodations for me on the spot and accepted the vehicle right away. The car was ready as estimated, the price was accurate, and my vehicle is running beautifully. The reviews I had read were spot on, and as a new customer, I can confidently say I'll be loyal from now on. Highly recommend! read more

As the KGAY advertisement said, they are friendly, courteous, and explained just what the truck needed. Highly recommend!

We have brought two vehicles here since we moved to to the desert 5 years ago. This week we had several bad experiences with a gentlemen working the front desk. He's rude incompetent, and unbelievably unorganized. He couldn't even find a record of servicing my vehicle from only s few days ago. He also tried telling us any warranties were voided because someone new is driving the vehicle even though the title hasn't changed. Not only is this guy behind the desk unqualified for his job it became very clear that he's also homophobic and racist. Avoid this place unless you want to be ripped off! read more

I took my 2014 Honda Civic Si into this shop for a Air Conditioner problem that 2 other shops could not Figure out. Turns out that the condenser was clogged and they replaced it and now my Air Conditioner is Ice cold. I love this shop Beth the service writer is very knowledgeable about cars. I recommend this shop. Thank you for figuring out my Car and fixing it for me. read more

Parts for my car were $179, and labor was $1,000. REALLY !!! I went to pick up the car, and while waiting, the front office person told me the mechanic had broken a part of the thermostat, and now he had to order the part. Going to take another 2-3 hours. It was already 5:00 pm. I feel the person at the front was direct, not caring, and replied to me, "Oh well, things happen." I will never take my car here again. This was not timely or cost-effective, and customer service was awful. read more

Love this place, an honest mechanic is good to find. My most recent visit was for the Cadillac, it was 110° and coolant was pouring out. They could have sold me many things I didn't need and would I know better? I paid the invoice for a new radiator cap and fresh coolant and I'm back on the road. I support LOCAL businesses every chance I can. read more

Had a engine misfire. Wanted wires changed and was told no its the cylander and you need a new engine. Took it to another shop and was told they can see the wires sparking. Changed the wires. Can runs well with no misfires. I was a customer for 6 years. read more

So unfortunately I will be leaving this shop a negative review here are my reasons. 1. Went in for a simple oil change 40 dollars no biggie they immediately found that my filter was dirty needed to be replaced that's fine I did it no big deal. The reason for my review is that they flat out lied. They informed me that the technician said my belts were cracked and needed to be replaced also my axle boot was torn and leaking not true my mechanic who replaced it saw it and actually took photos it was completely normal and did not need to be replaced he also looked at my belts and were new they were not cracked. They scared me beyond belief thinking my car was so messed up when that wasn't even the case. They do this because they want to scam woman into scaring them to say something is wrong when in fact it's not to get money. If it were not for my normal mechanic I see and the man I love looking out for me I would become there victim and would scam me till I spent over 700 dollars to replace this that was not even necessary. Shame on your shop for scamming people like this other reviews say the same thing wish I would have looked at the reviews before I waisted my time and money. read more

Great work and helped me cut out unnecessary cost. Definitely a great find. I'm heading back to the desert and I'll use them to perform my service. read more

This place is my new go to. Since I'm new to the area it was (and always is) tricky to find a mechanic that feels honest, skilled and trustworthy. I brought in my 2009 Prius because some scary lights popped up abruptly (ABS, parking brake, the exclamation, AND the maintenance light) along with a never ending beep. The brakes, which we're recently done were behaving oddly and it was definitely not a great feeling. After some cursory research it appeared it would be either the ABS modulator or the ABS actuator - parts running between $350 to $1800 BEFORE labor. So I knew there would be pain. The friendly staff manning the desk got me in for my diagnostic (new clients from Yelp get 10% off!!) and later said that it was most likely the actuator. With labor, roughly $2800 - however they could try to flush the system first and that "might" fix it. It would add around $100 ish overall if that didn't do the trick. I asked what the percentage of my chances of it being that easy and was told about 20-30%. I thought it was a gamble worth taking and got the happy news that I really am that lucky - for less than $300 all my scary lights, funny brake activity and stress went away. But there fact that they were even inclined to suggest it, with realistic odds, explain the whats and why's to me and, in the event that it was the actuator were willing to accept a part I purchased myself (although they then cannot obviously warranty that part) tells me that they are striving to do their best by their clients, in the most honest and cost effective way. You truly can't ask for anything more from any service provider, but especially from your mechanic. read more

I've been coming to these guys for a little bit now and I like how fast and knowledgeable everyone is. I love how close they are to me and I usually do a drop off, but this last visit I decided to wait for my car. I didn't mind because there was coffee & donuts and the cutest puppy to play with! Definitely recommend, and they seem to really take care of their regulars. read more

Went in to replace my windshield wiper motor. They looked at it for free and ordered the part that same day. Came back the next morning and they got started immediately. Great customer service, and timely vehicle service. Gaige the receptionist is very friendly and the owner Tony had a slice of pizza with me while I was waiting. Highly recommend if you want a "home" feel for your go-to auto shop. read more

I've been bringing my car to performance plus auto repair for several years. I've always gotten excellent service for a relireasonable price. Recently, I had a problem with my car after service, and when I brought it back to them, they gave me a free battery, even though, they weren't at fault. I was overwhelmed by their generosity. I would recommend them to anyone for their honesty and integrity, as well as their great service. read more

A great experience from initial contact to completed service. I have a BMW i3REX. The small Range Extender motor was due for an oil change and I wanted to go anywhere but the dealership. But had concerns about there being an EV experienced tech. So I turned to yelp and Performance Plus messaged me in no time flat. I called the next day and Beth was super helpful and even squeezed me in the very next day. Just before taking the car in the engine light came on and I thought it might be related, but Beth suggested they run a diagnostic at a very reasonable price. I'm so glad that they did, she found that there had been a recall that I was not aware of and even gave me the paperwork for me to take to BMW. I am really impressed with the high level of service! read more

There is a skeleton sitting in the waiting room. Is this an indication of how long I'll be here while they work on my car? :-) They did do a diagnostic for me free of charge and it turns out the dealer covers the work, so I will go there. read more

Performance Plus Automotive - Auto Repair Near Me - Cathedral City, California

A piece of my car fell off when I was driving back from Joshua Tree. I am, as it turns out, not a car person, so I had no idea what was going on other than my car was making an awful noise. I called Performance Auto and they got me in the next day to check things out. They put my car on the lift and saw that the oil filter cover had come loose, so they put a few screws in to hold it in place and had me on my way in about ten minutes. They were communicative, easy to work with, and comped me the service totally free of charge. I'm very happy with the quality of service and will absolutely be back! read more

Was waitlisted, as we had no appointment and they got me in and serviced my Mini Cooper - friendly and straightforward.

Wonderful business. People are great Thank you so much for the great work and always honest and trustworthy. Highly recommend this business read more

Super welcoming staff! Would highly recommend this auto shop! Very professional, very helpful & had great prices. Will definitely come back and recommend. I received excellent customer service as a woman this was a huge plus when looking for a place to take my car for service. I give them 10 stars all around wonderful service. read more

Check Brake Pad light came on, so I naturally had a heart attack. Called up Performance Plus Auto, and voila, got me in first thing Monday morning. Turned out my brake pads needed a changing which was done by 1pm! Thanks for being awesome and getting my brakes up and running at a fair price! read more