Cancel

Open app

Search

SEPHORA

3.5 (53 reviews)
Closed 10:00 am - 8:00 pm
Updated a few days ago

SEPHORA Photos

Recommended Reviews - SEPHORA

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Curbside pick up ends at 7pm
Jazmin P.

Sephora wasn't as packed as I expected it to be with Christmas being around the corner and all . Pleasant surprise! I lucked out on the curbside pickup option however . ( ̄ ̄) By the time I arrived to the parking lot and secured a spot it was 7:10pm . 10 minutes after the curbside deadline . Not an issue to step in and show my barcode , I went to the front desk or check out register and told them I had a pick up order . The friendly Sephora ambassador helped escort me back towards the front entrance where they have a secure locker . My items were then tallied up by number of items ordered and handed to me . Quick and easy ! Although once I walked in and out the pretty aromatic scents of perfume got to be too much for me . This is probably a personal thing but I am sensitive to smells and left with a bit of a headache (*´`*)

Front entrance

See all

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lisa C.
114
366
107

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kat E.
538
1077
1039

5 years ago

Helpful 5
Thanks 0
Love this 4
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 1
Love this 2
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Eva A.
3
66
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Thank you Raisa and Thi for amazing customer experience. You helped me to find what I need and more!!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - SEPHORA

Review Highlights - SEPHORA

Once I found my items I asked if they could walk me through using Klarna and they helped me through the process.

Mentioned in 2 reviews

Read more highlights

Florra - Florra Scent Bar

Florra

4.9(43 reviews)
2.5 mi
$$

Absolutely loved the scent bar experience with Florra! My best friend went here with her boyfriend…read moreso I knew I had to take my boyfriend too for his birthday. I reserved an appointment for 2 ahead of time for a Sunday and am so glad I did! I believe they have a promotion if you come in on weekdays. The team was so sweet and patient as we asked questions in crafting our perfect scent. At some point, my head started hurting just because of how overwhelming it can be in a fragrance-heavy environment. The lovely staff member who helped us (I forgot her name!) helped throw away the scent strips that I didn't like which made me feel so much more comfortable. She was also incredibly helpful in explaining the different notes and layers. We ended up each getting an Eau de Toilette ($99)! I am curious about how my scent would be like in a perfume oil so I may consider that next.

There are many customization experiences out there these days from being able to create custom…read morelipsticks, color analysis, skincare labs, but Florra's custom scent bar really stands out because it's such a sensory experience. It was a lot of fun from start to finish. I learned a lot about how fragrances are built, especially the different scent layers and how they come together. The process felt very relaxed and we were encouraged to take our time sampling and exploring until we found the right combination. The store itself, is a great place to pick up gifts and unique merchandise that would be a joy to give. An enjoyable experience and highly recommend if you're looking for something interactive, creative, and a little different.

Photos
Florra - Inside @lesminaddio

Inside @lesminaddio

Florra - Florra store interior

Florra store interior

Florra - Inside @lesminaddio

See all

Inside @lesminaddio

LE LABO SAN JOSE - SANTANA ROW

LE LABO SAN JOSE - SANTANA ROW

4.5(36 reviews)
2.9 miWest San Jose

i finally gave into le labo and i said i wouldn't for the longest time!!! aiyaaaa. anyway i wanted…read moreto get some samples before i fully commit to purchasing a full bottle. came in here twice recently and both times the associates were super friendly and helpful. i observed one male associate helping others and he was very helpful and even made recommendations. i've committed to one scent and im (unfortunately) about to commit to a second scent, ill be back for sure.

Defective Bottle & Shockingly Poor Service -- Not What You Expect From a Niche House…read more I first discovered Le Labo in Paris in 2024 and purchased Thé Matcha 26. It quickly became a staple in my fragrance rotation. When I returned to the U.S., I was pleased to see there was a boutique at Santana Row, so when my original bottle ran out I purchased another one there in 2025. Not long after, I noticed something unusual: the bottle was draining far faster than my Paris purchase ever had. After inspecting it closely, I discovered micro spider-web cracks throughout the glass bottle (see photos). The fragrance was clearly evaporating through the compromised glass. For context, I've been collecting fragrances for decades -- everything from designer houses like Prada and Giorgio Armani, to niche brands like Chris Collins and Le Labo. I've owned dozens of bottles over the years. I have never once encountered a bottle degrading like this. So today I went back to the boutique with both bottles -- the intact Paris bottle and the cracked Santana Row bottle -- assuming they might offer some reasonable accommodation for what appears to be a manufacturing defect. Instead, I received a curt: "You should have come back earlier." That was the entire response. What makes this particularly ironic is that the counter prominently advertises Le Labo's 20% refill program -- the brand's whole philosophy is built around customers returning with their bottles for refills. Yet when a clearly compromised bottle is brought in, the store suddenly has no interest in helping... or filling the intact bottle from Paris (????) The real shame here is that I was fully prepared to purchase another bottle anyway. Even a modest gesture -- honoring the refill price, waiving sales tax, anything -- would have turned this into a positive experience and kept me coming back. Instead, the interaction felt dismissive and indifferent -- which is particularly jarring in what is supposed to be a luxury fragrance environment. Perfume collecting is a long-term relationship with a house. I would have happily returned every year to refill Thé Matcha 26 and likely purchased other fragrances as well. I would've sang praises and told everyone to shope here. I would've upgraded the size of my bottle, mostly to avoid with this particular defect again. Regardless.. I would have been a bigger source of revenue for Le Labo. But after this experience, I'll take my business to other niche perfumers who actually value repeat customers. The fragrance itself is excellent. The service at this boutique, unfortunately, is not.

Photos
LE LABO SAN JOSE - SANTANA ROW
LE LABO SAN JOSE - SANTANA ROW
LE LABO SAN JOSE - SANTANA ROW

See all

SEPHORA - skincare - Updated May 2026

Loading...
Loading...
Loading...