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    Florra

    4.8 (46 reviews)
    ModeratePerfume
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    Florra Photos

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    Reviews With Photos

    Vanessa W.

    There are many customization experiences out there these days from being able to create custom lipsticks, color analysis, skincare labs, but Florra's custom scent bar really stands out because it's such a sensory experience. It was a lot of fun from start to finish. I learned a lot about how fragrances are built, especially the different scent layers and how they come together. The process felt very relaxed and we were encouraged to take our time sampling and exploring until we found the right combination. The store itself, is a great place to pick up gifts and unique merchandise that would be a joy to give. An enjoyable experience and highly recommend if you're looking for something interactive, creative, and a little different.

    Custom name!
    Elodie T.

    I brought a bachelorette party to Florra for a custom scent experience on a Friday afternoon and we had a great time! My sister (the bride-to-be) and I have previously done a custom scent experience in France (Molinard) so I sort of knew what to expect, but Florra exceeded my expectations! I booked the appointment for 1:30-3pm and we arrived a little early and ended up taking the entire time! Your products are made to order and because we took the entire time, we did stay past 3pm so keep that in mind if you are booking events back-to-back. Ariana helped us through the process and created the blends - she was friendly, explained very well and was a fantastic guide through the entire process. To start, you take a scent quiz (QR code) and you're told what scents are associated with your results. It's meant to be a helpful guide or starting point. Ariana showed us the concept (base, heart and top notes) and different tips for what blends well together, and how we would try different combinations of scents (apply to a strip, put the combinations together and fan in front of your nose). There was a nice selection of scents, including pheromonic base notes (scents that react differently based on the chemistry of your skin), which I had not encountered before. There were times that I needed to reset my nose bc I had gotten scent blind, but they had coffee beans to sniff and reset. We had a lot of fun trying them out and smelling each other's blends. At the end, you get to choose what type of product you want, AND you can add on additional items at a discounted rate (with the same scent blend or a different one). Everyone chose the eau de toilette option ($99) and I added a travel body oil ($30). You can choose a custom name for your blend and you can get as personal or as punny as you would like. I am very pleased with my scent and the eau de toilette lasts a longer time than some of my other perfumes (including the one from Molinard and some Korean perfumes). I would definitely re-order again ($85). I definitely recommend this experience and have shared my experience with local friends already.

    Aarti K.

    Amazing experience at Florra. The staff are so friendly and knowledgeable. I did the custom scent experience and enjoyed the whole process. Highly recommend.

    DIY scent
    Jadyn L.

    Came here for Valentine's Day and created our own scents. The workers are very informative and helpful when putting scent combinations together. They gave great recommendations when I was between two combinations. Once you make your own scent, they have you scan a QR code to save it. That way if you want to reorder it again you can.

    Our completed scents
    Jamie M.

    I learned about Florra from a super fun Yelp community event earlier this year. And I knew I had to come back with my bestie to try out the Scent Bar experience. First off, the store is lovely, filled with fragrances, lotions, soaps, and all things self-care. It's the perfect place to find items to fill a gift basket for a friend. As to the scent bar experience, it's best to make reservations, especially on the weekend. There is no charge for the reservation itself, you just pay for the fragrance you create. The experience is expected to take about an hour and a half. And that's just about how long it took for us. When we arrived, we checked in and were seated at the Scent Bar and offered the beverage of our choice. Without giving away all the details, the first part of the experience is taking a fun quiz to help guide your scent selections. Once that's done, the host explains the process to you, including the three types of notes (top, heart, and base), points you to a guide that shares which scents compliment each other, and how to put a fragrance together. Once that information is imparted, you get down to building a scent, testing various fragrances and then putting various combinations together to come up with your favorite. We had so much fun testing out all the different combinations. And our host was especially friendly, knowledgeable, and helpful throughout our entire experience. Once we settled on our fragrances (we went with the eau de toilette option, but you can opt for an oil or body spray too), our host mixed them up for us while we named them. And voila, we had our customized perfumes with printed name labels. So cool! We had such a fun time at the Scent Bar at Florra, I'm looking for excuses to come back. I absolutely plan to be back to fill up some gift baskets for friends for the upcoming holidays.

    Diana H.

    This was a 10/10 experience! I found this shop through googling make your own perfume and Florra was the top answer. I love perfume and wanted to make my own scent. I made an appointment online and when I entered the store, the worker greeted me and was welcoming. You take a scent test and took the what goddess are you. The result was pretty spot on as I do love bergamot. I smelled all the different oil and ended up doing the perfume oil and body mist. The experience was so fun and I will come back with my girlfriends. I really enjoyed the process and learn more about how to create your own scent. Loved it!

    Cara T.

    My friend and I had the best experience here. The store is so aesthetically pleasing and clean. The quiz was actually fun to take, and it was nice being surprised with drinks and even a birthday gift for me at the end. Customer service was great - the person helping us was so warm and helpful. I didn't have super high hopes for my fragrance because I went in thinking this was more about the experience, but my perfume actually ended up smelling really nice and so "me"! I recommend coming here with a special family member or friend!

    My scent quiz results!
    Chidera O.

    Fun experience and great price compared to other similar places. The young woman who helped us was very kind and knowledgeable with scent recommendations

    Many scents to choose from and personality quiz to give you an idea of what to choose!
    Matthew S.

    Kaitlyn was experience provided and she gave great insights and suggestions while not being overbearing and allowing us to make our own choices. The place was super clean, friendly, and unique! Definitely would go again :)

    Scent Bar Experience
    Alyssa L.

    TLDR: Located right next to Campbell farmer's market, the Scent Bar at Florra was perfect for a weekend date. Highly recommend if you or your date have any interest in scents. My Experience: My dates and I came early to secure parking and walk around Campbell Farmer's Market. When our appointment time arrived, we were promptly seated and given a personality quiz that suggests scent notes that could match our personality. This was a great way to introduce us to the scents, as we were now tasked with smelling each scent and trying to find the combination of the best 5 notes to make our Eau de Toilette with. I had a great time sharing combinations that I thought were interesting with my dates and our curator. We also got complimentary La Croix (bubbly alcoholic drinks were also offered, but we had to drive after) to sip on while sniffing. Our curator also offered advice about what she smelled in our combinations, and took into consideration that I wanted Peach to be the main note when making my Eau de Toilette. Highly recommend this experience for not only dates with romantic partners, but dates with friends.

    Paula C.

    What a cute little gem in downtown Campbell! The vibe was warm, colorful, and welcoming, with a subtle scent that added to the experience without being overpowering. I loved browsing all the unique items--they had such a great variety. The staff was super friendly and answered all my questions with a smile. I'll definitely be stopping by again whenever I'm in the area!

    Flower sprinkles!
    Sunnie M.

    Such a beautiful and calming store the moment you walk in! Florra offers so many thoughtful gifts for any friend or special occasion. I love the unique classes and workshops they offer as well can't wait to be back!

    Sofia K.

    This is a cute stop if you're in downtown Campbell or looking to plan a fun self-care afternoon (hit up Recycled Bookstore just down the street too!). They've got a really unique variety of soy candles, relaxing scents, collagen powders, and lovely whipped body butters. I liked that the items were all from small businesses and something I hadn't really seen before. A chai spice candle?! Yes please! The interior is super nicely lit, and the staff was really friendly. I wouldn't expect to spend more than 20-30 minutes here, even if you are deeply looking through every item. There's also plenty of public parking lots all around this area, so no need to worry.

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    12 days ago

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    3 months ago

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    Thuy H.

    Thank you for visiting our Scent Bar and for the lovely words!

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    3 months ago

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    1 year ago

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    Thank you for the amazing review. We're glad you enjoyed your visit!

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    1 year ago

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    Thanks for the amazing review, Sunnie!

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    Thank you Sofia, for the kind words about our store!

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    I'm glad you love our store. Thank you for the lovely words.

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    1 year ago

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    Thank you Eugene!

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    8 months ago

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    8 months ago

    I love this small business in Campbell! It smells lovely inside - there are wonderful gifts and experiences to enjoy. Highly recommend it

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    Thank you for the kind words, Carol!

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    3 years ago

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    We're glad you loved your experience!

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    Thank you for this lovely review! We're glad you loved your scents!

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    Page 1 of 2

    Ask the Community - Florra

    Review Highlights - Florra

    The shop is on the same street as the Sunday Farmer's Market, so I gave myself a treat each Sunday.

    Mentioned in 3 reviews

    Read more highlights

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    SEPHORA

    SEPHORA

    3.3
    (608 reviews)
    2.7 mi
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    Sylvia assisted me this past weekend. She was on point on what my face needed as far as bronzer…read moreblush & concealer. I sure do admire her patience & great customer service she gave me. It's hard to find honest people that care in the customer service industry and for that thank you so much! I definitely will spread the word to family and friends

    My boyfriend and I went to this horrible Sephora, Tuesday 23rd at 11:50am. ( Just in case you guys…read moreneed to look up who was working that day on the schedule.) Upon arriving no one welcomed us; which initially wouldn't be a problem but as we continued walking in they did great other customers. Customers of a different race. My boyfriend and I are African American, so it's not hard to pick up when people are choosing not help purely because of what we look like. We even walked past a worker with a terrible bob and clearly botched filer job. Not a peep. I was looking for a vanilla scent that day so we went to the fragrance area. As I was looking around no one asked if we needed help, which once again I said would be okay if the primary reason didn't seem to be because we were black. They asked other people if they need help and completely ignored us. I had to ask a worker who was about 50-60 years old with a blonde bun (which I recommend she loosen because baby it's snatching your edges) . She was not friendly at all and seemed to not understand what I was asking of her. There was another lady with glasses and red/brownish who was also no help. At this point customer service needs to be worked on and maybe teach about discriminatory practices, unless they lack range. Either way it doesn't take rocket science to work at Sephora as shown with your choice of employees; I found the scent I was looking for and ordered it through the actually company online. Next time I'll just go to Ulta Beauty. So yea-1000/1 I would avoid this location at all cost. Sucks when workers make the environment unwelcoming, especially when not one in there gets paid enough to be that rude.

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    The Source Zero

    The Source Zero

    4.5
    (41 reviews)
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    The customer service and personalized experience is the big draw. The products are also good. You…read moredon't get sold, you get recommendations and you get to buy or bring in your own containers for the product. I'm sold on this model and there aren't enough places that do this. I'm hoping by summer, I will only be using mostly these products. The laundry stuff and bars of soap are top notch. I never get tired of seeing new stuff here to try, I much prefer buying local. Appreciate you guys!

    The Source Zero is an absolute gem in San Jose. I've been a loyal customer for over five years, and…read moreI can confidently say it's the best place for anyone who loves and lives a sustainable lifestyle. Bring your own jars and refill everything--from moisturizer cream, shampoo, and conditioner to laundry detergent, all-purpose cleaner, sanitizer, bath bubbles, sunscreen, and so much more. If you don't have a jar they always have some extra for no charge or some fancy once for purchase. It's such a great way to reduce waste while still getting high-quality, locally sourced products. Beyond refills, they have a wide variety of eco-friendly goods like bamboo toilet paper, reusable utensils and shopping bags, beautifully crafted soap bars, candles, natural perfumes, and even locally made jewelry. Every time I visit, I discover something new. The store has a warm, cozy atmosphere and the kind of friendly vibe that makes you feel right at home. It's more than just a store--it's a little community hub. Please support this local business--San Jose is lucky to have it!

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    LE LABO SAN JOSE - SANTANA ROW

    LE LABO SAN JOSE - SANTANA ROW

    4.5
    (36 reviews)
    2.4 mi

    Defective Bottle & Shockingly Poor Service -- Not What You Expect From a Niche House…read more I first discovered Le Labo in Paris in 2024 and purchased Thé Matcha 26. It quickly became a staple in my fragrance rotation. When I returned to the U.S., I was pleased to see there was a boutique at Santana Row, so when my original bottle ran out I purchased another one there in 2025. Not long after, I noticed something unusual: the bottle was draining far faster than my Paris purchase ever had. After inspecting it closely, I discovered micro spider-web cracks throughout the glass bottle (see photos). The fragrance was clearly evaporating through the compromised glass. For context, I've been collecting fragrances for decades -- everything from designer houses like Prada and Giorgio Armani, to niche brands like Chris Collins and Le Labo. I've owned dozens of bottles over the years. I have never once encountered a bottle degrading like this. So today I went back to the boutique with both bottles -- the intact Paris bottle and the cracked Santana Row bottle -- assuming they might offer some reasonable accommodation for what appears to be a manufacturing defect. Instead, I received a curt: "You should have come back earlier." That was the entire response. What makes this particularly ironic is that the counter prominently advertises Le Labo's 20% refill program -- the brand's whole philosophy is built around customers returning with their bottles for refills. Yet when a clearly compromised bottle is brought in, the store suddenly has no interest in helping... or filling the intact bottle from Paris (????) The real shame here is that I was fully prepared to purchase another bottle anyway. Even a modest gesture -- honoring the refill price, waiving sales tax, anything -- would have turned this into a positive experience and kept me coming back. Instead, the interaction felt dismissive and indifferent -- which is particularly jarring in what is supposed to be a luxury fragrance environment. Perfume collecting is a long-term relationship with a house. I would have happily returned every year to refill Thé Matcha 26 and likely purchased other fragrances as well. I would've sang praises and told everyone to shope here. I would've upgraded the size of my bottle, mostly to avoid with this particular defect again. Regardless.. I would have been a bigger source of revenue for Le Labo. But after this experience, I'll take my business to other niche perfumers who actually value repeat customers. The fragrance itself is excellent. The service at this boutique, unfortunately, is not.

    i finally gave into le labo and i said i wouldn't for the longest time!!! aiyaaaa. anyway i wanted…read moreto get some samples before i fully commit to purchasing a full bottle. came in here twice recently and both times the associates were super friendly and helpful. i observed one male associate helping others and he was very helpful and even made recommendations. i've committed to one scent and im (unfortunately) about to commit to a second scent, ill be back for sure.

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    LE LABO SAN JOSE - SANTANA ROW
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    Creed

    Creed

    3.9
    (28 reviews)
    2.6 mi

    If you want an upscale sensory experience, this sleek, sophisticated storefront for fragrance…read moreenthusiasts to explore the brand's expansive collection makes SCENTS. Get it? Sharon was our dedicated fragrance expert, who guided us through the history of each scent profile, helping us discover the exact notes and ingredients that match our personal taste. She was patient and nice, which is hard to do since I'm only partial to smells I can eat whereas my wife wants me to smell like a leather pouch of woody vanilla bourbon with a cigarette in it.

    I've been wanting to purchase Creed for a while, and on my birthday, my husband decided to gift me…read moremy 1st bottle. We walked into the store already knowing what we wanted, but we were still excited to explore the other fragrances. As soon as we entered, Pablo greeted us warmly. He was incredibly patient, answering all my questions, and his knowledge truly stood out--he knew every note, every detail, and even shared the story behind how Creed began. It made the experience feel so much more meaningful. When we finally made our purchase, he personalized the bottle with our names, which was such a special touch! From the packaging to the overall experience, everything felt thoughtful and elevated. A few weeks later, I was pleasantly surprised to receive a handwritten note from Pablo in the mail, along with some samples. That level of care and follow-up is rare and deeply appreciated. Thank you, Pablo, for making this such a memorable experience--you truly went above and beyond. You deserve a raise!

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    Love the details!!
    Love the details!!
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    Florra - perfume - Updated June 2026

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