I stopped by the Diptyque boutique at Valley Fair looking specifically for the Citronnelle candle…read more From the moment I walked in, I was greeted warmly, and the boutique immediately felt inviting. The space is beautifully designed and has such an elevated, calming atmosphere that makes browsing a pleasure. I had the pleasure of being helped by Noah, who made what I expected to be a quick shopping trip into a really enjoyable experience. After learning I was looking for Citronnelle, he introduced me to the new Summer Collection Citronnelle & Géranium Body Gel. I was hooked. It captured everything I love about the fragrance while feeling fresh, sophisticated, and perfect for summer. It's something I never would have discovered if he hadn't taken the time to understand what I was looking for. What stood out most was how thoughtful and genuine the service felt. Noah was knowledgeable, answered my questions with confidence, and offered recommendations that matched my preferences without ever making me feel pressured to buy more. It felt like he genuinely wanted me to leave with something I'd love. The entire boutique reflected that same level of hospitality. Every interaction I observed between the team and other guests was warm, attentive, and professional. It's clear that creating a memorable customer experience is a priority here. Thank you, Noah, for making my visit such a positive one. Your product knowledge and thoughtful recommendations made all the difference. I'll definitely be back.

There are very few stores in this big wide world that I'm excited, let alone willing to leave my…read morehouse to visit. The Diptyque Valley Fair boutique is an exception thanks to their amazing associates! I usually work with Kimmy who is really chill and has helped make great recommendations of accessories and different samples to try out. This visit I was blown away by how kind and professional Regina is! As I walked in she warmly welcomed me by name! I was absolutely shooketh and super appreciative of this (first time in my life this has ever happened) and by how much time she dedicated to let me pick my birthday candle and tell me about upcoming scents and events. The whole visit seriously made my day after a super busy work week. Shout out to the team at this boutique- y'all are the best!!

Thank you Julia! She was a lifesaver today helping me with my company gifts. She was so kind and…read moreknowledgeable. She was able to keep my order moving while also helping other guests. Super grateful for her help today.

5 stars for Alison. Super knowledgeable and helpful. Always great to have a nice shopping…read moreexperience.

What a lovely store! My friend and I were walking around for some scents to try since some of our…read morefavorite kpop idols enjoy the Jo Malone brand. I was specially looking for a cherry blossom scent but it was out of season :( Though, the staff member was kind enough to provide other scents that have similar notes. I really enjoyed the blue bell scent! Lots of testers so spray as much as you want! Good in store experience

You know you spend too much at a store when the workers begin to recognize you. But everyone who…read moreworks here is so sweet!! Love Jo Malone. Their candles are the little every day luxuries that make our house a home! Perfect spot to get gifts (their wrapping is *chefs kiss*) and items for your home (diffusers, candles, soaps, etc.). Pro tip: you can get your perfume engraved here for free! Make sure to sign up for their loyalty program and you get a free perfume on your birthday!

Everything is super and good service I would recommend to come and take a look they have mostly…read moreeverything you need

Amazing shop will come back thank you!!!! The candle was great . Thank you so muchhhhread more

Mona is one of the loveliest, most generous people I've ever met. She's so passionate about healing…read moreeveryone she can reach and I'm so glad I have her as a resource in my life. Almost everything in her store is handmade and organic. Plus she takes the time to make sure we understand the energetic nature of the gemstones we choose, how to care for them to keep their properties working in our lives, and blesses them for us upon request. My friends and I have bracelets, manifestation candles, crystal trees, car fresheners and many other beautiful unique items. Whether you're looking for a special gift, need your Chakras balanced or want to meet a very special lady, run don't walk to Saia Wholistic!

Amazing. Enlightening. Magical. Beautiful. Healing…read more These are all of the words that describe Mona. She is a true healer and only offers the highest quality items in her store. I would highly recommend checking out her spiritual services alongside her product offerings. Mona is a unique and beautiful soul who has been put on this planet to help those who are seeking more in life. I 100000% recommend Mona and Saia Wholistic for your growth and healing. If you are feeling down, if you aren't feeling happy, if you feel you are in darkness or the hardest part of your life, or if you simply need someone to drop some higher level knowledge on you, Mona is the person you seek. You will not be disappointed. I promise, you will love and believe with your whole heart, just like I do after working with her. The crystals are pure quality. The perfumes are 100% natural, but far better than any perfume you can buy in the store. The candles are all natural with a divine scent. The best part is that the pricing is fair. I would say Mona under-prices, which is a true testament to her character. Healing is her mission, and she is truly concerned with helping those in need. THANK YOU, MONA. You helped me reconnect :]

DO NOT GO HERE!!! Horrible customer service after waiting 3…read moremonths for my expensive platter to be fired! The color on the top and the sides and the bottom were completely different and the clay was still rough on the sides and bottom! They said they would fix the color and the texture by re firing, however after waiting several more weeks, the item still looked the same...the top was blue but the sides and bottom were black. See the photos. This is not a person art issue it's a glaze and firing issue! After speaking with the owner, Reyna, she refused to replace the item or re glaze re fire, she said they were too busy and it would be a waste of their time and cost them., and she hung up on me! DO NOT GIVE THEM YOUR BUSINESS GO TO ANOTHER SHOP!!!

my new go-to spot for fantastically-crafted bouquets! i ordered a small dried flower vase for…read morevalentines with a special request for a cherry blossom color palette and it turned out PERFECT i could not be more pleased. definitely coming back again!!

Contacted Fractal Flora via email for a bouquet for a tea ceremony a few weeks in advance. I used…read morephotos of her work from Instagram to reference what I liked and just specified a color. The bouquet turned out perfect! Payment and pickup was easy and there was plenty of street parking in the afternoon when I picked up.

I came to a Robotics competition for my grandson and we were told to come to Santana Row. I was so…read moreexcited to see there was a Maido here. This was the first shop we went into and my eyes didn't know where to look first because the selection is huge, I came out with a midsize haul, when to lunch and came back to complete my shopping. This stop definitely made my weekend.

The coolest little shop-…read more I love the pens- its pens heaven - you one the feeling when you get a. Really good pen- and when someone takes it ? How that sucks ? In healthcare pens are a necessary component of your day.. good ones disappear quick - so when you know- you know... The staff is helpful Well layed out Lots to choose from - little nick backs but useful ones - I got some little bag for groceries- as we have been conditioned to use them or be fined - so these work well for me .. Some things are very reasonable - others eh ? But it's right there - so get it while you can - it's easier .. I like it - I stop in every time I go to Santana Row - yes I end up buying something every time ... come by- you will be happy you did ..

Amazing experience very warm inviting place. Loved my reading with Elizabeth. 10 out of 10 will do…read moreit again.

I had a reading with Elizabeth and was thoroughly impressed! After a negative experience with a…read morefake psychic in the past, I'd started thinking there wasn't such thing as a real one, but Elizabeth was shockingly accurate. Her eyes were closed the entire time, so it clearly wasn't a "cold read" situation. I would definitely recommend her to anyone wanting to give readings a try.

Stepping into Le Labo is always a treat, but my recent visit was elevated entirely thanks to Keanu…read more His expertise is truly unmatched, and his deep passion for connecting unique scents with each customer is palpable. Rather than just selling a fragrance, he takes the time to understand your individual personality, preferences, and daily rhythm to help craft or select a truly signature profile tailored just for you. Every recommendation he made hit the mark, and his profound knowledge of the craft made the entire consultation feel effortless and personalized. To make the visit even more special, I got to experience their city-exclusive signature samples, which are only available in-store once a year during August! Getting the chance to explore these rare, city-locked fragrances firsthand was an absolute highlight. If you are visiting, ask for Keanu--his professionalism, warmth, and keen eye for detail make the whole experience an absolute pleasure. I left with my new signature scent and can't wait to return!

This location is easily accessible and pleasant to shop at. Because it's on Santana Row, parking at…read morethe Winchester Parking Garage (where your first two hours are free) puts you in easy walking distance of not only Le Labo but a wide array of other establishments. The interior is atmospherically lit--not too bright, but bright enough that all the labels are still easy to read. Though inevitable for a fragrance store, the air is strongly scented, especially because its doors are usually closed. It can make smelling some of the more subtle fragrances and items a little difficult. The service was wonderful--I was promptly greeted, and my questions were all answered quickly and succinctly. I had a nice time browsing, and there are testers for nearly all their products available for perusal. I will say that they can be a little too eager to induce you to buy more items (I think I was asked about four times if I wanted to add anything to my purchase). You're able to watch the creation of your fragrance in a little booth to the side (it is mixed upon your ordering, which I like), and the label can be customized, making it a fun choice for a gift. Because it is constituted upon ordering, though, I was advised that the scent would need a couple weeks to mature for use. Overall, I enjoyed my experience here, and I highly recommend it to fragrance fans. Their products err on the expensive side, but I found most of their scents very attractive and think there is something here to appeal to everyone.