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Jo Malone London

4.4 (22 reviews)
Closed 10:00 am - 9:00 pm
Updated 2 weeks ago

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Marc T.

What a lovely store! My friend and I were walking around for some scents to try since some of our favorite kpop idols enjoy the Jo Malone brand. I was specially looking for a cherry blossom scent but it was out of season :( Though, the staff member was kind enough to provide other scents that have similar notes. I really enjoyed the blue bell scent! Lots of testers so spray as much as you want! Good in store experience

Valley fair Jo Malone
Mandy A.

I've been to Jo Malone at Valley Fair mall (located on the first floor) several times and every time I have left happy with the courteous service and the helpful staff working there. I especially enjoy their Wood Sage and Sea Salt cologne for my husband. It smells amazing on him. They take their time packaging the cologne very nicely and even wrap a nice bow around the box, then spray it with a spritz of cologne which is a very nice touch. I highly recommend visiting Jo Malone Valley fair. There are a lot of different varieties to sample and choose from for yourself or a loved one. Happy shopping.

Tiffany P.

I had the best time learning about my fragrence preferences. Now I am obsessed with the way I smell. I signed up for a complimentary scent for you and hand massage. Daniel was the most knowledgeable, attentive, and hospitable. I feel so fortunate to have had this experience and (un) fortunately addicted to Jo Malone frangrences now. I also got my friends customized candles.

Engraving
Scott L.

My wife is sensitive to most perfumes. She gets a slight headache if she is wearing it or if someone has too much on. (cool side story--Dita Von Teese was wearing a perfume that my wife liked and it didn't give her a headache--so we asked her and of course, it was a bespoke perfume she had made in France--of course it is its Dita Von Teese you lug nut--but we were in Paris later that year and had some made. It lasted for a while but she eventually ran out and we didn't just pop over to Paris to replace it.) We tried lots of other expensive name-brand perfumes like Burbury, Marc Jacobs, and Tom Ford but they all had a chemical that caused her to have a slight headache. Fast forward to Jo Malone. Similar to the perfume from Paris -- it has a much heavier oil base and only requires one spray to last all day. Whatever other chemical is used in more common perfumes must be the culprit of the headaches. Jo Malone is NOT any more expensive than big brand perfumes--the quality and unique sents are a true treat. Lucky Tip: Be patient, go during a weekday if you want to explore all the options, and have a guided tour of what may be the best perfume/cologne you have ever had. Definitely ask for samples with your purchase. Have your name engraved on the bottle. It's a small store and personalities of the customers and staff can change the experience at a moment's notice. We ended up waiting another 10 minutes at the point of purchase because the Japanese clients and sales associate stepped in and took over the register. We had a junior/new sales rep and she was not able to recommend sents as I had hoped but the manager gave her some guidance and we found additional sents beyond the one my wife came in looking for. Honestly for the price--it's pretty amazing to have someone walk you through the experience of finding a unique sent. They do not match the online offers. The staff will do just about everything they can to make it a great experience but they cannot change the price. We didn't evaluate/try/buy the candles or lotions.

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Review Highlights - Jo Malone London

I was greeted warmly by Daniel and Jessica and had probably the best customer service I've had in my life.

Mentioned in 3 reviews

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BYREDO Valley Fair

BYREDO Valley Fair

4.6(25 reviews)
0.0 miWest San Jose

Walked in here with no idea on where to start and how to go about the process but Nico did an…read moreexcellent job helping me narrow down my options based on my preferences. Surprisingly enough, when I pulled in two of my friends and started handing them my perfume cards to get opinions, they too started getting immersed into the experience and Nico helped them as well. The service was excellent, catered, and attentive. Not only did my friends walk out of there with two new scents to add to their collection, but I ended up getting a better idea of the scents I gravitate towards. Nico gave me the opportunity to test out a scent on each wrist and leave it on as I walked throughout the mall just to see how well the scent mixed in with my natural scent. It was a cool testing experience. Funny enough, I kept the perfume cards of two of the scents in my bedroom and the next day my entire bedroom smelt a like a mix of the perfumes. And that was just from the perfume being sprayed onto a card! Very impressed with the quality and long lasting feature of the perfume. Though it's difficult to decide which one to get, I'm excited to come back and check out the rest of the scents.

Unfortunately, the experience felt very low-energy and unwelcoming. I stopped in to test a perfume,…read morebut the associate assisting me seemed disengaged and unenthusiastic, which made the visit feel uncomfortable. Also it's a new store and they have no samples for guests.

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BYREDO Valley Fair - Wall of perfumes

Wall of perfumes

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Maido Santana Row - Front of the store!

Maido Santana Row

4.1(363 reviews)
0.4 miWest San Jose
$$

Maido at Santana Row is one of those stores I could spend way too much time in, and money! I…read morehappily did! If you love stationery, journaling, or planners, this place is such a great place. They have a great variety of pens, notebooks, stickers, and thoughtful little gifts, and I was especially excited to see that they even carry Hobonichi. Everything feels well curated and high quality, not overwhelming, just really fun to browse. The store itself is bright, clean, and inspiring, and the staff has always been friendly and welcoming. Whether you're into journaling, planning, or just want a unique gift, Maido is definitely worth stopping into. There was not much stafff around helping, I think only two people and they were both at the cash register, they weren't too talkative and didnt ask if we needed help, but im sure they would have if we asked, we just werent approached. Maybe they were short staffed that day.

Cute gifts store . Many Japanese style gifts are available here . Some old fashioned fountain pens…read more, birthday cards , key rings . Cute stuffed animals and collectibles. The store is not big but fully packed. Very organized. We don't have too many gift store like this in the west bay . The store location is right by Vally fair mall , West San Jose . Many customers and quite popular. Parking is not easy if you come in the weekend . There are couple paid parking structures in the same area. I usually either come on the weekdays or Saturday morning to avoid the crowds.

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Cards & Stickers

Amethyst House

Amethyst House

4.9(32 reviews)
2.8 mi
$$
Consultations available
Certified professionals

Amethyst house is amazing! I've been coming here on and off since I moved to San Jose two years…read moreago. I've done readings, Reiki and classes with them. I've also purchased a number of books and crystals from the shop. Elizabeth is a gifted spiritualist and practitioner. I visit her for readings when I'm looking for insights and always walk away in a good place. Also, she's done a number of reiki sessions for me, including around getting pregnant and dealing with heavy burnout from work. I've always had great results with her. Highly recommend!

Amethyst house is one of my favorite places to come by and peruse…read more Each Crystal is handpicked by the owner and you can really see the care that goes into the choices. The presentation of the whole store is laid out beautifully. Every time I come there, I discover a new brand of tarot deck, art or jewelry. That is absolutely stunning. If I had all the money in the world, I would purchase everything because each item has been so carefully selected and curated. My work schedule doesn't allow me to stop by as often as I would like, but I hope to attend some more of the classes or events that they have. For now, I'll settle for taking in the beauty of the location and the pieces in the store.

Photos
Amethyst House - The Butterfly Room: Classes, sound baths and meditation happens here.
 #reiki #meditation #soundbath #metaphysical #love #peace #sanjoseca

The Butterfly Room: Classes, sound baths and meditation happens here. #reiki #meditation #soundbath #metaphysical #love #peace #sanjoseca

Amethyst House - Welcome to our house: Amethyst House - where wellness is an art.
 
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Welcome to our house: Amethyst House - where wellness is an art. #reiki #reikitherapy #healing #energyhealing #crystals #crystalshop

Amethyst House - Enjoy water and plant therapy from our indoor garden and fountain.
 
 #forrestbathing #planthealing #energyhealing #reiki #reikilove #unique

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Enjoy water and plant therapy from our indoor garden and fountain. #forrestbathing #planthealing #energyhealing #reiki #reikilove #unique

Jo Malone London - cosmetics - Updated May 2026

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