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    The Source Zero

    4.5 (41 reviews)
    Closed 12:00 pm - 7:00 PM

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    Store front- until the move in spring
    Kay O.

    I've been shopping with Ashley since at least six years ago when she was at a local Campbell farmers market!! I came across her amazing CBD bath fizzes after surgery and my friend recommended a bath fizz with CBD to help ease my pain from stitches and release the stitches themselves. As I shopped at the zero source, this pop-up shop ended up having an actual storefront and has been getting bigger and bigger over the years! I'm so happy for the owner, as well as all the local vendors that have shelving space within her store! I love the idea of reusable products and not creating so much waste in our world! I've tried almost everything here, except for the toothpaste, pills! I need those for camping!! Every employee here is always helpful and friendly, and they always know about everything in the store! I especially love the CBD oils and those really help my chronic pain!! There's also a great section with candles, as well as sage, for the perfect housewarming present and cute little stocking stuffer like presents if you just need some thing here and there. My new favorite are there shower steamers!! I'm currently getting over a sinus infection and bought a pack of the shower steamers for $20 and those completely open up my nasal passage when I go to sleep at night!! I think there's 10 in the pack, but it's such a great deal it really wouldn't matter the cost!! I will always be a customer here and checking out all their new things monthly!! I highly recommend everyone to come check out the zero source and all their cool environmental friendly items for sale!!

    Jenna S.

    if there's one thing, I'm a sucker for, it's zero waste boutiques. The sales associate was so friendly, and happily answered any questions I had about the products. There were many, many options for bath and body products, so maybe do some research before coming! The only recommendations I have for the business is to increase the amount of community jars + make them more visible in-store, and also to provide testers so that you don't have to make a full commitment (or I only get a tiny bit and have to come back later). I don't live close by so I'd love to support the business by buying more, but it's hard when you can't try the products! I ended up grabbing a sunscreen and some face lotion. I could seriously spend so much money here! The next time the holidays roll around, I'll be getting my locally-made, sustainable gifts here.

    Shikai hand lotion in coconut, jojoba oil, Puretergent hand soap in lemongrass, brush with bamboo toothbrush
    Rochelle D.

    Love this store, sad that it down sized but I'm still here to support. I did have body soap bar on my list to get, but the bar soap prices look like they went up so I passed on it for this visit. The Shikai body lotion is really good and very moisturizing. I always come back for more. My fave is the coconut but all the scents smell so good! Puretergent hand soap in lemongrass is my first time trying it. Smells really good just like fresh lemongrass. Brush with bamboo toothbrush. It's a pretty good toothbrush as many bamboo toothbrush I've tried are too soft and I feel like they don't clean well. These bristles are firm enough but safe on your gums. Love how it's compostable! Service is always amazing here. The workers are very helpful!!!

    Toothpaste, makeup, haircare
    Shriya S.

    We definitely need more zero waste stores! Yes, prices are a bit higher, but it's worth it or environmentally friendly options that are readily available in store. This place is also a small business, so I feel good about supporting that too. I walked around and was impressed by the options! Another reviewer seemed to list out the selection really well. I would attribute them having a more limited selection available because of space limitations - I spoke to someone who was very sweet in saying they listen to customer demands for their inventory and try to incorporate them whenever they can. They focus on stocking local items too which is great. I got a travel size David's peppermint toothpaste and it's working really well! I'm curious to know if at this time they switch out their products often or not! I could see myself trying new brands or different kinds of items. I hope they make it to an even bigger space so they can stock all options of items!

    Empty store front. It's closed down.
    Patti W.

    Love this place! I come every few months to refill my containers of soaps, shampoos, and conditioners. They closed down temporarily and moved to a different part of San Pedro Square. So glad they are back!

    Carmen V.

    Pretty store but someone reminds me the 'save the planet by buying more stuff' mantra. All these giant bottles filled with soap...I wonder if people who go and refill cannot buy themselves the industrial ones (like the ones corporations use, I am use they sell 5 gallons of liquid soap somewhere) and refill themselves at home. I don't see the hype in this. Nice candles, flower bundles, bamboo toothbrushes and very pretty cosmetics in wood packaging. Now to browse and buy some specific item, like a locally poured candle, but I would not go all the way to refill my soaps, plus I find it more expensive anyways. Good idea, nice concept, just don't see the traction.

    beeswax wrap - great variety!
    Christy L.

    So incredibly happy to see San Jose get a zero waste store! For the longest time I've been seeing one of my favorite modern calligraphers on Instagram who lives in Miami share her visits to different zero waste stores and the day has finally come -- San Jose gets one of its own. Warning: the store is surprisingly small (but very cute and cozy). But like many say, we don't need a hundred people recycling perfectly, but a thousand people recycling imperfectly. Smaller is better nothing, and a bunch of little shops are better than just one big one. It is located downtown which means parking can be hard to find, and if you park on the street you will have to pay for it, but there is a parking garage right by the store and I believe they do validation. I didn't park in there though because I wasn't sure if I would be buying anything, so I parked a street down for $2/hour. I feel like a lot of people would ask why you would take the time to go out to a store like this when you can find everything on Amazon for a potentially cheaper price and even have it delivered to your doorstep, but two great reasons -- 1. As someone who goes here, you are taking action to help the environment, so going here would reduce the packaging Amazon would use to deliver your products. Of course, you'd have to account for the fuel you use to get to the store if you're driving. 2. Support your local small businesses!! The aesthetic of the store and the friendliness of the employee is everything you'd want and more. Worker was very helpful with the questions we had and great with checking us out. As a beginner letterer/modern calligrapher/artist myself, this is the kind of business I'd love to one day work with. A place with a purpose (: PS, they have free paper straws at the counter where you pay!

    Adelene H.

    Decent selection of soaps, detergents, shampoo and conditioners. They also sell glass jars in case you forget yours. The prices are pretty average maybe slightly above average for sustainable products, but no complaints here. It was a cute store and the sales associate was friendly. 10/10 will come back when I need to refill soap and such, would def recommend!

    Bathroom and Beauty
    Sierra B.

    I was so excited to learn that San Jose had a refill store! It was quite busy when I stopped by on a Sunday but the woman working was so sweet to everyone and answered all my questions (as it was my first time here). Will definitely be back!

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    1 year ago

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    1 year ago

    I love all their products and love not constantly throwing away plastic. Always helpful also.

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    5 years ago

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    7 years ago

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    Ashley M.

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    1 year ago

    The technicians were skilled, gentle, and paid close attention to detail. The salon was spotless and had a relaxing ambiance.

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    3 years ago

    Saw them at a pop up near my work. Very impressed with their products so far. Got their laundry sheets and soap.

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    7 years ago

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    6 years ago

    Love this place! Awesome refill products, adorable reusables (check out the boba friendly Mason jar cup) and fun workshops.

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    Page 1 of 2

    The Source Zero Reviews in Other Languages

    Ask the Community - The Source Zero

    Does the store have soap-making materials?

    We do not. The only raw materials we carry are shea butter, beeswax, and some oils.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Source Zero

    It's nice that there finally is a zero waste store in San Jose and it's also right next to my job.

    Mentioned in 4 reviews

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    Ashy Aromas Candle Bar

    Ashy Aromas Candle Bar

    5.0
    (131 reviews)
    0.6 mi

    10/10 experience at Ashy Aromas. I booked a team event via their website & the process was…read moreseamless. No down payment required and no holding fee. When we arrived the aura of the place was insane! So cozy and calming. Bryan or Brian (didn't ask the correct spelling) was our facilitator for our event. When I saw he was spectacular, that's an understatement. He was patient, knowledgeable, charismatic and overall the proctor of a memorable experience. We had so much fun blending and creating our candles. Initially I thought this would be a fun one time only experience, but I cannot wait to come back to make something else!

    We created our own fragrance sprays in a "love potion" lab during The Tech Interactive's…read more21-and-over Valentine's event this past Thursday. Various scents prepared to be mixed in a small vial, tables set up beautifully with love-themed decor, and simple instructions written out along with friendly staff ready to assist if needed. It was a fun little activity to do together while trying out a variety of scented liquids (i.e. citrus sands, jasmine, amber & plum) using tiny labeled bottles and pipettes. I loved having the freedom to be creative, though mine ended up being kinda simple and was definitely fruity, heavy on the smells of cranberry, apple, and orange. Apparently Ashy Aromas also makes customized scented candles through a similar process, a unique experience that can be booked at their actual place of business in SJ.

    Photos
    A beautiful experience we had at Ashy Aromas candle bar!
    A beautiful experience we had at Ashy Aromas candle bar!
    Had to throw in a room spray. This beauty was named Walking on Sunshine.
    Had to throw in a room spray. This beauty was named Walking on Sunshine.
    Ashy Aromas Candle Bar

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    Diptyque Valley Fair

    Diptyque Valley Fair

    4.6
    (45 reviews)
    2.9 mi

    I stopped by the Diptyque boutique at Valley Fair looking specifically for the Citronnelle candle…read more From the moment I walked in, I was greeted warmly, and the boutique immediately felt inviting. The space is beautifully designed and has such an elevated, calming atmosphere that makes browsing a pleasure. I had the pleasure of being helped by Noah, who made what I expected to be a quick shopping trip into a really enjoyable experience. After learning I was looking for Citronnelle, he introduced me to the new Summer Collection Citronnelle & Géranium Body Gel. I was hooked. It captured everything I love about the fragrance while feeling fresh, sophisticated, and perfect for summer. It's something I never would have discovered if he hadn't taken the time to understand what I was looking for. What stood out most was how thoughtful and genuine the service felt. Noah was knowledgeable, answered my questions with confidence, and offered recommendations that matched my preferences without ever making me feel pressured to buy more. It felt like he genuinely wanted me to leave with something I'd love. The entire boutique reflected that same level of hospitality. Every interaction I observed between the team and other guests was warm, attentive, and professional. It's clear that creating a memorable customer experience is a priority here. Thank you, Noah, for making my visit such a positive one. Your product knowledge and thoughtful recommendations made all the difference. I'll definitely be back.

    There are very few stores in this big wide world that I'm excited, let alone willing to leave my…read morehouse to visit. The Diptyque Valley Fair boutique is an exception thanks to their amazing associates! I usually work with Kimmy who is really chill and has helped make great recommendations of accessories and different samples to try out. This visit I was blown away by how kind and professional Regina is! As I walked in she warmly welcomed me by name! I was absolutely shooketh and super appreciative of this (first time in my life this has ever happened) and by how much time she dedicated to let me pick my birthday candle and tell me about upcoming scents and events. The whole visit seriously made my day after a super busy work week. Shout out to the team at this boutique- y'all are the best!!

    Photos
    Finally caved and got the Fresnel after admiring it at Diptyque Valley Fair
    Finally caved and got the Fresnel after admiring it at Diptyque Valley Fair
    Nice display 5/26/24
    Nice display 5/26/24
    The sales folks are too good at their job here... I ended up buying so many city candles!

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    The sales folks are too good at their job here... I ended up buying so many city candles!
    Mountain View Candle Company

    Mountain View Candle Company

    4.8
    (31 reviews)
    11.9 mi

    Had the pleasure working with Jackie to host my team holiday event making candles. From selecting…read moreour own based & learning the difference between why candles are expensive to how to light them & not ruin the wax itself. We got to play & test scents to build our candle & also decorate the tops as well. As a team we enjoyed it & it was nice and personal. But utmost Jackie made us feel at ease, comfortable & just allowed us to have fun in her space! I love my candle and lighting it up every chance I get:)

    Such a cute activity to do with your friends, significant other, or family! Book a reservation in…read moreadvance because it can get busy, especially on weekends. When you arrive, the staff are super welcoming and walk you through the candle-making process step by step. It's beginner-friendly, so even if you've never done anything like this before, it's easy to follow along. There are tons of scents to choose from and you can mix and match a few to make something unique, or pick one signature scent you love. You also get to control how strong or subtle the fragrance is, which is a nice personal touch. The space itself is clean, well-organized, and smells amazing! Plan for about two hours total: the first hour is for scent choosing, instructions, and pouring your candle, and the second is for drying time. During that time, you can explore nearby shops or grab coffee in downtown Mountain View. When you come back, you can decorate your candle with labels or small touches to make it gift-ready or keep for yourself. Overall, it's a relaxing, creative experience that's perfect for date nights, small group outings, or even solo time if you want to unwind and make something special. Highly recommend checking it out if you're looking for a fun, hands-on local activity!

    Photos
    Our snack table with cupcakes and birthday cake
    Our snack table with cupcakes and birthday cake
    Interior - very spacious, clean and welcoming
    Interior - very spacious, clean and welcoming
    Choosing your 2 scents from the various bottles on the wall

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    Choosing your 2 scents from the various bottles on the wall
    Santa Josefina Botanica & Candle Shop

    Santa Josefina Botanica & Candle Shop

    4.0
    (2 reviews)
    1.4 mi
    $$$$

    Huge selection of candles, oils and herbs for the esoteric arts. They close at 5.30 on Saturdays…read morebut the proprietor kept the store open so I could buy some last minute items for the weekend. As a recent immigrant from Scandinavia, I was thinking that they might feel I was misappropriating their culture or that they might not even speak English. But they were very nice, spoke perfect English and made me feel very welcome. Bring cash: They don't take cards. There's an ATM a few stores down but it charges $1.99 for withdrawal. Very reasonable prices. I'll be back.

    Short version: Nondescript building from the outside- would…read morenot have found it without the google directions in my hand. Would not have gone in had I not called ahead and found out that they had exactly what I needed. Good service. Had what I needed. Will go back. Longer version... So I'm on a mad search for some copal to burn in place of frnakinsense and myrrh to show the kids of my church something close to what the mythical magi brought to baby Jesus. It has to be real copal (or real fankinsence/myrrh) as I'm allergic to chemical scenting agents. I look all over the internet and find web based stores, but no brick & mortars in the south bay and I need it in 2 days. I put out two different talk threads on yelp to try to get some advice, but hors go by with no response...So I begin calling around to stores I see on the web, but who don't have internet sites. I call a couple who do not have copal and then hit Santa Josefina. So I get into my car and take the 15 mile treck from work to this store. I drove past it once because there is no outside sign saying "Santa Josefina," and there is no address printed on the building. On my second pass I deduced that since the building on one side was two numbers higher and the one of the other side 2 numbers lower that this must be it. I found parking a block away and as I approached I knew I was in the right place. I saw every order of Catholic Saint and ritual items. The sales clerk (owner?) was sitting somewhat in the back of the store. I told her that I need copal and she says, "Oh, yes." Then I notice that she has frankincense and myrrh. So I buy all three. She kindly tells me that she has sage, too, which is good for smuding at the New Year, but I tell her I have some at home. I ask if she'll take a check and she says, charmingly, "As long as it won't bounce. I stopped taking checks for a while, you know how it is." I assured her that it won't bounce. The neghborhood and store have lots of things that typical WASPY protestants (as I can seem) would not recognize and might make some less open people uncomfortable. But she was the nicest person and very helpful. She was happy that she had what I needed and said she looks forward to seeing me again. This may very well become a regular place for me to seek out ritual items. And the cross-cultural experience makes it that much more charming to me.

    The Source Zero - cosmetics - Updated August 2026

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