The Source Zero is an absolute gem in San Jose. I've been a loyal customer for over five years, and…read moreI can confidently say it's the best place for anyone who loves and lives a sustainable lifestyle. Bring your own jars and refill everything--from moisturizer cream, shampoo, and conditioner to laundry detergent, all-purpose cleaner, sanitizer, bath bubbles, sunscreen, and so much more. If you don't have a jar they always have some extra for no charge or some fancy once for purchase. It's such a great way to reduce waste while still getting high-quality, locally sourced products. Beyond refills, they have a wide variety of eco-friendly goods like bamboo toilet paper, reusable utensils and shopping bags, beautifully crafted soap bars, candles, natural perfumes, and even locally made jewelry. Every time I visit, I discover something new. The store has a warm, cozy atmosphere and the kind of friendly vibe that makes you feel right at home. It's more than just a store--it's a little community hub. Please support this local business--San Jose is lucky to have it!

The customer service and personalized experience is the big draw. The products are also good. You…read moredon't get sold, you get recommendations and you get to buy or bring in your own containers for the product. I'm sold on this model and there aren't enough places that do this. I'm hoping by summer, I will only be using mostly these products. The laundry stuff and bars of soap are top notch. I never get tired of seeing new stuff here to try, I much prefer buying local. Appreciate you guys!

Stepping into Le Labo is always a treat, but my recent visit was elevated entirely thanks to Keanu…read more His expertise is truly unmatched, and his deep passion for connecting unique scents with each customer is palpable. Rather than just selling a fragrance, he takes the time to understand your individual personality, preferences, and daily rhythm to help craft or select a truly signature profile tailored just for you. Every recommendation he made hit the mark, and his profound knowledge of the craft made the entire consultation feel effortless and personalized. To make the visit even more special, I got to experience their city-exclusive signature samples, which are only available in-store once a year during August! Getting the chance to explore these rare, city-locked fragrances firsthand was an absolute highlight. If you are visiting, ask for Keanu--his professionalism, warmth, and keen eye for detail make the whole experience an absolute pleasure. I left with my new signature scent and can't wait to return!

This location is easily accessible and pleasant to shop at. Because it's on Santana Row, parking at…read morethe Winchester Parking Garage (where your first two hours are free) puts you in easy walking distance of not only Le Labo but a wide array of other establishments. The interior is atmospherically lit--not too bright, but bright enough that all the labels are still easy to read. Though inevitable for a fragrance store, the air is strongly scented, especially because its doors are usually closed. It can make smelling some of the more subtle fragrances and items a little difficult. The service was wonderful--I was promptly greeted, and my questions were all answered quickly and succinctly. I had a nice time browsing, and there are testers for nearly all their products available for perusal. I will say that they can be a little too eager to induce you to buy more items (I think I was asked about four times if I wanted to add anything to my purchase). You're able to watch the creation of your fragrance in a little booth to the side (it is mixed upon your ordering, which I like), and the label can be customized, making it a fun choice for a gift. Because it is constituted upon ordering, though, I was advised that the scent would need a couple weeks to mature for use. Overall, I enjoyed my experience here, and I highly recommend it to fragrance fans. Their products err on the expensive side, but I found most of their scents very attractive and think there is something here to appeal to everyone.

I stopped in here with a friend of mine about a year ago when he thought he should check if they…read morehad a cologne he liked but couldn't find. Not only did they have it, but he was able to talk the cashier down to a great price. I've been looking online at prices for Bal a Versailles (a semi-rare French perfume) and I thought I'd check to see if they had it here so I could save myself the shipping cost. They had it but the price tag said $75! Granted it was a large bottle (3.4oz) but I can get a 2oz bottle on eBay for $15. I eluded to the fact that I wouldn't pay the full price and the cashier was very nice about explaining why it was so expensive and how he can't afford to take much less.. economy and whatnot. I figured it wasn't even worth the time to try haggling. There was no way he'd sell it for anything close to eBay's prices. I'll definitely stop by again next time I'm searching for a perfume.. that doesn't happen too often though.

This place is basically your typical discount perfume store with mostly the standard available…read moreperfumes that you might want to buy on a discount. I did not see any specialty perfumes or very hard to find ones so you might not have luck of those here, but if you are looking for an aqua di gio or an armani perfume, this is a great resource to save a few dollars.

Karen was both kind and amazing! She, like Bianca, helped my teenage daughter find a wonderful…read moreperfume. The only reason I'm only giving 4 stars is that the other sales associate had a really bad attitude (was bad mouthing a customer when I approached she and Karen) and the LP person never went away. The LP person wanted to socialize with Karen and was asking her about products while we were patiently waiting for Karen's help. I think the LP should have been patrolling the rest of the store but that's just my 2 cents.

This was my go to makeup place last year right around my wedding. I went here like once a week to…read morelook for good lip colors and brands and other items for my wedding. I like how there is a huge parking lot and love how there is a Sephora's in our area without having to drive all the way to Westfield mall for the Sephora there which is super busy all the time. Here, it's not too busy and the people are very helpful. I've gotten many things here and whenever i had to return something they were very friendly. Sometimes they wouldn't have an item which was a bummer but i worked with it and would purchase something else that was similar. This place gives me good memories b/c i went here all the time a month before my wedding!

Amazing service from amazing people! Kien and his assistant were extremely kind and generous while…read moredoing my hair and gave me the best look I could have imagined! Each and every moment of my time there was spent thanking Kien and the rest of the umbrella salon employees for how wonderful they made me feel and look!

I love this place! Great service & good customer service! 5 stars for Christian & Adriana Highly…read morerecommended!

I was looking for something new to try and found someone to help me almost immediately. She was…read moresuper informed and was able to give me great recommendations. She was also thoughtful in listening to my concerns and very friendly. While she was helping me, another customer came up and asked for help. Instead of ignoring her or dropping me, she politely greeted the customer, quickly listened to the customer, asked the customer to wait by the products she was interested in, and called another associate to help the other customer. The associates didn't make me feel like they had better things to do or people to serve. The prices are a little higher than other shops, but the customer service is beyond those places.

Sephora for all your beauty products and needs. Greeted by employee as I walked in and the you g…read moregirl pointed me in the direction of Two Faced products. Too Faced is my go to for mascara and I love the length it gives my lashes. The store is well stocked with many well known makeup brands and products. So you can almost always find what you're looking for.

Unfortunately, the experience felt very low-energy and unwelcoming. I stopped in to test a perfume,…read morebut the associate assisting me seemed disengaged and unenthusiastic, which made the visit feel uncomfortable. Also it's a new store and they have no samples for guests.

Viv & Lou were so amazing!! They helped out me and my friend the entire time we were there and they…read morehooked up the service with their amazing customer service!! These girls were so sweet! Thank you for your patience and the wonderful kind service you showed to me and my friend!

I stopped by the Diptyque boutique at Valley Fair looking specifically for the Citronnelle candle…read more From the moment I walked in, I was greeted warmly, and the boutique immediately felt inviting. The space is beautifully designed and has such an elevated, calming atmosphere that makes browsing a pleasure. I had the pleasure of being helped by Noah, who made what I expected to be a quick shopping trip into a really enjoyable experience. After learning I was looking for Citronnelle, he introduced me to the new Summer Collection Citronnelle & Géranium Body Gel. I was hooked. It captured everything I love about the fragrance while feeling fresh, sophisticated, and perfect for summer. It's something I never would have discovered if he hadn't taken the time to understand what I was looking for. What stood out most was how thoughtful and genuine the service felt. Noah was knowledgeable, answered my questions with confidence, and offered recommendations that matched my preferences without ever making me feel pressured to buy more. It felt like he genuinely wanted me to leave with something I'd love. The entire boutique reflected that same level of hospitality. Every interaction I observed between the team and other guests was warm, attentive, and professional. It's clear that creating a memorable customer experience is a priority here. Thank you, Noah, for making my visit such a positive one. Your product knowledge and thoughtful recommendations made all the difference. I'll definitely be back.

There are very few stores in this big wide world that I'm excited, let alone willing to leave my…read morehouse to visit. The Diptyque Valley Fair boutique is an exception thanks to their amazing associates! I usually work with Kimmy who is really chill and has helped make great recommendations of accessories and different samples to try out. This visit I was blown away by how kind and professional Regina is! As I walked in she warmly welcomed me by name! I was absolutely shooketh and super appreciative of this (first time in my life this has ever happened) and by how much time she dedicated to let me pick my birthday candle and tell me about upcoming scents and events. The whole visit seriously made my day after a super busy work week. Shout out to the team at this boutique- y'all are the best!!