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    Sentry Storage

    4.3 (17 reviews)
    Closed 8:30 am - 5:30 pm
    Updated over 3 months ago

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    9 years ago

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    15 days ago

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    1 year ago

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    5 years ago

    Laurie is so sweet and so is everyone here at Sentry storage on Hazel. They were convenient and the process was seamless and easy. :)

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    Argus M.

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    5 years ago

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    8 years ago

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    Review Highlights - Sentry Storage

    The process is explained well and online payments make it convenient.

    Mentioned in 3 reviews

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    Extra Space Storage

    Extra Space Storage

    (5 reviews)

    Best Storage Company Around!…read more I have been a nomad the last couple of years. I have moved from Murrieta, San Diego, and now Rancho Cordova, CA. Based on my age, I have collected a lot of memories and furniture that I keep whittling down, but it's still too much to house in my newest home. As well, not only have I downsized, but my 80+ year-old parents sold their home of 57 years and are now living with me. YIKES! To say the least, the 'letting go' process is not only arduous, but mentally taxing. So, I realized the best way to deal with it was to store as much as we can and go through it little by little. But, I've been to storage units. Most o them to me either look unsafe, unclean or unprofessional. But, Extra Space Storage, in every location I have used, is TOP NOTCH! My latest experience with the newly-built location in Rancho Cordova, on Tributary Point Drive, has been nothing less than amazing. Both Jacob and Jackie truly go out of their way to be both professional and accommodating. I mean, I started off with two 10x10s for me and my parents, which I thought would work, to downsizing it to one 10x10 which I thought would be enough, then I went back up to one 10x20, which is 'just right'. Extra Space Storage has cameras EVERYWHERE! Loving that! They have an on-site bathroom, which they keep very clean. And, there are no 'questionable people' looking like they are living out of their units. Their rules and regulations are on point! So, if you are looking for one of the newer facilities, for Extra Space Storage, you should really check this place out. They currently have some fantastic specials to incentivize filling up their capacity. You just really can't go wrong choosing them.

    I initially called trying to get information on the storage facility. The customer service agent…read morewas very helpful and was able to find the lowest price in the area. I received a promotion of one month free as well. They put in a reservation for me and were able to hold that price for 2 weeks and I wouldn't have to start paying until that period/whenever I moved my items in. When it came time to pay for my reservation I had trouble navigating the process. The customer service person who I called instructed me to click the link that was sent to pay for the unit etc but that process did not work. I am not sure if it was because I was using my cell phone or what the issue was. I was able to find another unit same deal and reserved it that way. Upon arrival was when things got a little tough. There was an office but it was locked and a sign stated they were on property and to call but I figured I could try to navigate myself. First; there was two gates and I just guessed which one to go into correctly; but I think either would have worked just one could have been a shorter drive. You need a code to get into 1) the gate 2) the doors to the building 3) the elevator. And a code to exit! 1) the gates. Pretty sure the app has the two gates labeled incorrectly: i.e. opening gate 2 opens gate 1 from the app. 2) which door to enter? How do you know where to go? After wandering around the property I found an elevator but who knows if it's close to your unit. There are no maps, anywhere. It's so easy to get lost. At one point I thought I found my unit because of the sequence (think 1, 2, 3, 4, 6) where's 5?! It's Around the corner. Anyway I found it and we got it figured out. Maps would be very helpful. Labeling areas like doors too. Or even an instruction like take your first left and walk down the hall or something.

    Extra Space Storage

    Extra Space Storage

    (24 reviews)

    Very expensive storage unit, but on first visit it appeared secure…read more Today I encountered a group of strange people loitering outside. I immediately brought this to the attention of the staff on site. I THOUGHT they would be concerned and appreciative, not only for THEIR customers, but also for their own safety. The response I received was "Did that bother you?!" I was so shocked and taken aback. Of COURSE a group of loitering sketchy people are of concern! ANYWHERE! Hello?!?! Why wouldn't they INQUIRE as to the reason this group was "hanging out" on their property? Maybe they were friends of the office people? Regardless, the staff turning my concern onto ME spoke volumes. If you are looking for a SAFE unit for your property...and YOURSELF whilst you are attempting to "visit" your unit, "EXTRA SPACE STORAGE" on Parkshore Drive in Folsom is NOT THE PLACE! I am quickly moving my items OUT to another place that actually cares about the safety concerns of their customers. I hope the OWNERS see this review, as their on-site "management" clearly needs to be replaced. As a female visiting alone today, I was (and still AM) definitely concerned about the RUDE and unprofessional response that I received. I definitely do NOT recommend this "Extra Space Storage" location, and I highly recommend that other people looking for a safe unit look elsewhere!

    TERRIBLE BUSINESS. Beware of a classic bait and switch tactic. I rented a 10x10 unit from Extra…read moreSpace Storage (Folsom) in January 2023 for $158 per month. In May 2023, I received a notice that my rent was increasing to $238 per month, a 51% increase! I called the manager, David, to inquire about the increase. He said that they routinely review market rents and have the ability to reset them at any time to reflect inflation. I asked him if inflation had gone up 51% in the past 5 months and he said yes. I then went on their website and saw that they had units available for less than the $158 per month rate I was paying. After asking about switching units, David said that we could not switch to one of those units because that pricing was reserved for new customers only. He also noted that those units would almost surely see a huge price increase within just a few months of moving in. This seems like the definition of a bait and switch tactic. They lured me in with a low price, then jacked up the rent after I signed the contract. And nowhere in the contract did it say anything about us getting a promotional rate that would reset after just a few months. I decided to move out of Extra Space Storage after the price increase. The move out was a lot of work, wasted time, and headache. But we weren't going to pay $238 per month, and we also were not going to stay just based on principle. I hope others can learn from my bad experience.

    Sentry Storage - selfstorage - Updated May 2026

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