They have 5 stars for a reason. Pleasantly surprised by this little shop ran by a husband and wife…read more They treated all of the customers like family and are extremely professional, knowledgeable, and friendly even through the holiday season. They offer a lot of services here and are even an authorized fedex and UPS shipper as well. So much nicer than going to the actual UPS store or FedEx. This will be my first stop for any shipping needs from here on out.

Such helpful & great service. And cute little store too…read more They helped me with choosing the best & most reasonable way to ship a box.

The staff is efficient and friendly. The place is well organized. Although they were slightly…read morebusy, they did not rush their customers. Highly recommended.

I have been here numerous times and the staff is always so friendly and quick! Great service!read more

I've been a consistent client at PakMail and the owners are always friendly and helpful! my family…read moreuses them all the time and the level of service is always great! The comprehensive list of services are so helpful and convenient one stop shop! so glad they are here in the community.

I've been a customer here for over 2 years and they've helped me with everything from becoming my…read morepermanent mailing box, to shipping, to notary services. Everyone is so friendly, and help in so many ways with their long list of services.

This is my go to for packaging, mailing, prints, and copies. They are always pleasant and ensure…read moreI'm getting the best price. Mail does not pick up here until 230pm on weekdays. They so have PO boxes for rent.

I drop off mail and get copies frequently. Always friendly, polite to all customers. Have used fax…read moreservice and send package. copy prices are the same as other locations and they are closer than any other compan.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame

This is the second time I've had a storage unit at the Longeway, Sonora Ca. Location. Both times…read morehave been an excellent experience! Dina is an amazing person and I think of her as a friend. Khris that also works there I feel the same way about. They both will go above and beyond for you. I definitely trust my belongings here.

This is an update to my last review from two years ago. At that time, I rented several units…read moreeventually downsizing to one 10x20 unit. Last month I finally left this establishment and should have done this much sooner. I am currently saving a significant amount of money by doing so at another facility. Savings of $140 a month, for the same size unit!!! Dina and Dave who live on this site are great. Dina is the regional manager and Kariss is the site manager. When I first moved in Kriss did her job, as she should. I rented the units but immediately she wanted me to leave a five star review. I did so but that was based on just the move in. During the time there I became increasingly frustrated with Khriss. Reasons why are numerous but the main thing was loss of money. My money!!! After giving written and verbal notice of departure, well in advance for that a specific unit I saw that she let the autopay charge for that empty unit go thru! Once again that was loss of my money!!! Khriss is a nice person but I feel that she definitely dropped the ball on something that was solely her responsibility! Dina did make sure that another overcharge was revoked. Like I said there are other numerous circumstances that cause me to give her this one star review. No brag just fact!

Great store always have supplies available and owner is very helpful when I needed supplies to move…read moreout my apt .

Needed two over-sized, odd-shaped boxes for items I ship from my small business. I tried USPS,…read moreonline, Lowes, Office Depot, Home Depot - even checked out availability and pricing on ebay and Amazon. No one had the right dimension box or I would be forced to spend $50-$200 for a pack of multiple boxes. I was at my wit's end, trying to figure out how to ship two important orders without spending more than I wanted to on a shipping box. I finally called UPS to ask if they had the right size for me to purchase - although I did not want to use UPS as a carrier, preferring USPS - they told me they did not even carry the size box I needed, but referred me to this establishment. From my first inquiry phone call to the next day purchase of the boxes, I had a courteous man immediately help me with my shipping needs. The pricing was very reasonable. The shop is fairly small, but they carry a large assortment and range of box sizes. I went in sort of end of day, an hour before closing. and I was served with courtesy and care. This will now be my "Go To" shop for shipping supplies.

Have been coming here for years. They are the best and very helpful when dropping off my packages…read more They accept all carriers which makes it so helpful to just drop all packages off at one spot.

I had a fantastic experience here. I came in for one box to ship an item for my wife. The store has…read morea great selection of sizes and packing material. I was able to quickly find an appropriate size. The employee was fantastic. She gave me some paper to crunch up to fill the empty space in the box. She was very friendly and made sure I was leaving happy. The prices are a bit high, but the quality and service make up for it.

Excellent service. I have been there s fee times for notary service and Amazon returns. Always a…read morepleasant experience

The service representative,Ella, immediately greeted me as I entered and directed me to the…read moreregister where I was returning my Amazon. Ella's smile and politeness motivated me to write this review. This is my UPS store of choice because of how I am treated and the quality of service each time I have a return.

If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.

Josh is friendly and highly knowledgeable about getting your package where it needs to go pronto!…read moreHe'll give you the best quote based on your needs and even pack your items professionally for a very reasonable price. And there are no long lines! In & out in a jiffy.