The woman who "welcomes" you is very rude. She speaks in her native language the minute she gets angry, which is often. Some of the workers don't understand or speak English. read more

Always get my pedicures here. They accommodate you and treat you well, offering a beverage and good service.

Not very hospitable and the vibe is cold. The pedicure for a guy was done in less than 10 minutes, they skipped a lot of the steps. I could have done a better job myself. read more

It was so relaxing!! The music, just loved it first time there!!!! Need to go back shortly.

This place is amazing, everyone is so sweet and so helpful. This place has great dip selection for color. I'm shocked that my nails haven't chipped yet after house cleaning, helping someone move, and hours of swimming during the week. I recommend this place to anyone and everyone! read more

Sensational Nail Bar - The night I got these done (dip) - Nail Technicians Near Me - Depew, New York

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I liked this place. Its beautiful inside, plenty to look at while you're getting your nails done. It is a nail shop, so you have to remember, that when you make an appointment (which we did), or not, you're going to be waiting, which we did. My nail tech did a good job. I would definitely go back. I don't believe my friend will. They told her they could squeeze her in for a fill too, but told her to come back next week. She's like, no thank you. They seemed a little unorganized and maybe even understaffed. It was a Saturday afternoon, so I knew I was going to be waiting anyways. All in all, I would go back here. read more

I always go see Tina for a gel manicure and it's a hit every time. I've been going to Tina since I was in high school. I'm now damn near 30 years old and this is the only nail salon ill go to. read more

They were great! Very accommodating. Nails turned out great. I will go back there. Quality was great. Customer service was also great.

The first time I came here the staff was very welcoming and kind. It was a total different experience the second time I came in. Not to mention their prices are expensive for little things like getting the nail polish changed on your toes. If I would have know it was gonna cost me a fortune to get bad acrylics then I wouldn't have went here. I got my acrylics over 3 weeks ago and their nail glue is so strong they weren't lose. I had to pry the fake nails off because even acetone wouldn't dissolve the stuff they used. The salons products they use ruins your nails. Also, just like all the other reviews, i sat in a chair waiting for 2 hours for them to finish my nails. They left me sitting with the plastic tips on for almost an hour. DO NOT RECOMMEND! read more

BEWARE- ILLEGAL MMA used here! Save your nails go elsewhere! I wanted to love this place, I really did. The service is amazing and so is the atmosphere. I got a full acrylic set 3 months ago and have gotten fills regularly. Today I decided to soak off my acrylics. I was disappointed to find that the nails turned sticky and gummy and were impossible to get off! They soaked up the acetone my fingers were sitting in. All tell tale signs that Nailbar uses illegal MMA (Methyl Methacrylate). I should've been tipped off by the sketchy containers the acrylic liquid was stored in. My money was wasted on an application of dental veneers and my nails are now destroyed. Save your money and go somewhere else that isn't using illegal acrylic liquid! read more

Came here with a bridal party and they were definitely more interested in getting us out quickly than actually giving a quality service. Few things: - my pedicure lasted about 10 minutes. Didn't cut my toenails, no scrub, I asked for a nail buff, nothing. - my friend also got a pedicure and the guy cut two of her toes pretty badly. They did nothing to rectify and she left with bloody feet (and made her pay full price!) - we "upgraded" to the ocean pedicure. No clue exactly what the upgraded service entailed. Absolutely no value for these services. $60 for them to rub some lotion on my feet and hands. I had to cut all my nails 2 days later. Just terrible read more

I came here because I could always trust that my nails would look great when I left. Sadly, prom is TOMORROW and I went to get a fill. I showed the woman this picture, and through rushing and long waits I ended up with this still having to pay extra for the sparkles. Not trustable would not recommend. Wish I can give 0 stars. read more

Sensational Nail Bar - Nails - Nail Technicians Near Me - Depew, New York

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Worst pedicure I've ever gotten. It was rushed, my favorite part is the scrub and the girl just applied the scrub on my legs and didn't even scrub! Will not be going back for sure!! read more

I came in for a powder dip manicure and a regular pedicure. Although it was Saturday morning, they were able to accommodate me right away. Lina Tran was my nail tech and she was really good. Kind, focused, not too chatty. Perfect! The only reason I couldn't give 5 stars was that the place itself seemed to need updating. There were some walls that needed repainting, some tile areas that needed retiling. Overall, it was very clean and efficient. And the price was on par with my home town mani/pedi's. Yay! read more

By far the WORST pedicure I ever received!!! I sat in the chair for over a hour, no relaxing at all as she picked at my feet. Only to realize when she went to polish my heels were not even ANY better! Then she went to polish and did an entire foot with chunky nail polish! I said something because she would have kept going. At that point I couldn't let her continue. It was AWFUL! And on top of it I was still charged $30! Then to get home and look at my heels that had dried skin that wasn't addressed! Now I have spent not only my time but $30 to come home and do my own pedicure! The biggest waste of time and $$!! Don't bother!! read more

Wow the lady I had was so rude and mean! She did not do a good job AND she filed half my acrylic nail off. NEVER AGAIN! I can't believe my first time ever going there this was what I got I'm gonna stick to the place that I know it's good read more

PLEASE DO NOT SUPPORT THIS BUSINESS, especially if you value a healthy work environment for employees. The entire time I was in getting a pedicure, the owners wife lambasted the young lady who was working with me. Even though I do not speak the language she was using, I could understand that it was mean spirited and nasty. The young lady sat quietly and took it with tears rolling down her face. All of this in front of a paying customer. After about 30 minutes of this, my heart was breaking for this young lady, my stomach was sick, and I could no longer hold my thoughts in. I told the owner and his wife they should be ashamed of how they are treating their staff, and family none the less. The owners wife continued on her rampage and finally screamed "shut up and get out" to me. Unbelievably unprofessional. As I walked out, I could hear screaming continuing from the parking lot. In a time where small business owners struggle with staffing and building a loyal customer base, I cannot believe how the owners of the establishment treat both. Absolutely disgusted. I will never return, and I will be sure to spread the word about the place. Very sad for those employed there, they deserve better. I would give them zero stars if I could. read more

I've been here three times. First time was when it opened and I thought the place was awesome inside and had no complaints about the service. The second time was about a year later and I felt like I was bothering them by coming in for a pedicure. The place was dead and there was about four employees sitting in the pedicure Chairs playing on their phones. The guy giving me the pedicure didn't seem to know what he was doing and was being instructed by the other employees in the pedicure chairs nearby. He didn't seem interested in learning, more so annoyed that he was the one with a client. Not a very relaxing experience. Third and last time I went (last night) . Husband got me a certificate for my birthday, not knowing I was disappointed in my last service. So I went last night hoping for a relaxing pedicure. And once again seems like I was bothering them. There was maybe three other people in there getting their nails done. They sat me down in the pedicure chair and the water was lukewarm. I asked them to add hot water to it but it was already too late since the whole thing was filled. There is no attempt at conversation or even a warm smile as the gentleman began. My favorite part of a pedicure is the massage aspect of it. And once again, I was disappointed as he rushed through it.It shouldn't be a race. I think what annoyed me the most was that I like to get regular nail polish on my toes and a matching gel color on my fingers so that it lasts a bit longer. I always explain this when I am choosing a color. So when the pedicure was done and he began painting my nails I kept looking at the nail color thinking that it was not the same. But then I was thinking maybe it's just the lighting, what am I going to do, pick a fight over a nail color now? The thing is, you have one job to do, that is painting nails. So it is a big deal if someone wants matching fingers and toes to give them that. So when I got home and looked in the light I confirmed that the color on my toes is definitely not the same as what is on my fingers. Kind of a deal-breaker to me. Something that I thought was strange, was that when he had me soaking my hands during the manicure, he put little fake floating flowers in the bowl. I can't imagine that they threw them out after each client. Well I hope that they do. Not only did I think it was gross if they reuse them, I just thought it was really cheesy. Anyway, I hope that they read their reviews, because all of these things are fixable. It would be a shame for them to continue losing business over something like attitude. I have attached a picture of the two different color polishes. My manicure does not look the greatest, but that is bc my hands are very beat up hence why I decided to get a manicure LOL. So I don't fault him for that. read more

Sensational Nail Bar - Nail Technicians Near Me - Depew, New York

This place is adorable inside and the first time I went there I had a great experience. I was really excited to find someplace new to go to. The second time I went the technician was sooooo extremely rude from the beginning. She acted as if I was inconveniencing her by being there. After I had a polish change on my toes and my manicure was complete she gave me the total bll amount. I was surprised by it so I asked how much the polish change was and she said $15. I said, wow that's a bit more than I expected - most places are $10. She told me next time maybe I should go to one of those other places. Who treats a customer like that? Very unprofessional and rude. read more

I recently moved to the area and desperately needed a new nail salon. I decided to try Sensational Nail Bar for my dip-powder manicure, and I was so impressed. The place is beautiful, clean, smells nice and the customer service was wonderful. My nail tech offered me a drink, did a beautiful job on my nails and was QUICK. There is nothing worse than spending hours in a nail salon on a Sunday afternoon, so I appreciated his ability to make my nails look great while being time efficient. When I was checking out, the lady made sure I took a picture of my nail color and told me that if it were to chip or break, to come back in and they would fix it for no extra cost. They also gave me a $5 gift card to use at my next visit. Highly recommend!!!! read more

Manager was rude and not listening to me when I started with a nail tech and then he had someone else finish didn't want " a special request" just wanted who started my nails to finish . read more

While the atmosphere is to die for (with the brand new chairs, beautiful chandeliers, current soundtrack and complimentary cheese and crackers!), my gel manicure was sub-par. I asked for my nails to be cut down (I can't have long nails because I am a dental hygienist) twice and it was never done; just filed. The technician applied two coats of the "melting violet" shade which looked great! She applied the top coat to my right hand but never my left ?? I should've mentioned it but I didn't. My friend's gel manicure was done about 10 minutes before me, her technician was rushing completely and missed so many areas around her cuticles. Her polish is already chipping off. As for me, two days later, the polish from my left index finger flaked right off. Now a week later, my nails are growing and some of the edges of the gel are peeling off because they weren't accurately placed. Like I said early, my manicure is sub-par for $35. read more

Sensational Nail Bar - Nail Technicians Near Me - Depew, New York

The worst looking nails of my life!!! I felt it was super rushed and I was an inconvenience because people were walking in and my nails were done in a hurry! My big toe nails were the only thing cut...one way too short and left pointy and my nails still have the dead cuticlesnon them. My heels feel the same as when I walked in! My nail polish looks like my 3 year old painted them. I can't believe I wasted $55 to have such bad looking nails! They would have been better off if I left them the way they were before I walked in! I have my cosmetology license and do nails and I would be embarrassed if this was my work! read more

I had an awful experience here last night. Rushed in, I was told to "cool down" after she nicked my cuticle to which my face was just confused because I didn't say anything I just flinched a little cause it hurt. It was WAY over priced for just a fill and gel polish. Then my friend wanted just her toes painted, brought her own color polish and they still charged her $15 and told her another $5 for a design. She based for a pink and white flower. She showed them 4 examples of flowers she liked and they said no they do their own. She said okay. He ended up doing pink white and black outline (on a dark purple nail) and then filled in the flower with silver glitter petals. It honestly did not look good. He asked her if she liked and she shook her head politely and said sorry no and he started yelling at her ! He said she didn't know what she wanted. She tried to politely say I did I showed you four pictures and said only white and pink. He yelled, we can't do for you . So she got up and just went to the register and he very aggressively said he wasn't going to charge her for the design but he said it like he was doing her a favor. I picked this places because they served drinks and I wanted to have a glass while I got my nails done. I wasn't offered anything. I was rushed to sit where they rambles off a price and made me say okay before they started. Didn't have the first color choice I wanted, then at the end she said they probably did have it but it was too hard to hard to find? My nails were unevenly filed and I tried to ask politely 3 times and she just kept saying she would do it later. Then like shoved my hand back at me and said see better and grabbed it back. Then she sighed when I didn't give her the 5$ bill she gave me in change. I left her 3 singles. Never. Again. Below is just one of my nails that's crooked. read more

Sensational Nail Bar - Nail Technicians Near Me - Depew, New York

We were here with a wedding party on 10/20/18 for my daughter's wedding, I called pretty much last minute during the week and they were able to get in 9 of us for manis and pedis. The technicians worked quickly and very organized. We were very happy with our results and enjoyed spending the day together in a very pretty and modern salon. Thank you for treating us all so kindly! read more

Super clean, sophisticated decor, techs are kind, sometimes rushed, but I always go back!

I have been here 4 times for a gel manicure and have been very happy with the service. I have never felt as though they are rushing through it. I get two weeks of wear out of it which is great! Very friendly and clean. read more

I have been here 2x for mani/pedi and both times I was pleased with the service I received. Not only do they do a great job but they serve you wine, water cheese crackers and grapes! Very nice touch! Many different technicians, both I had were very nice and did a good job. I will be back! read more

I went onto Yelp to leave this salon a positive review and was absolutely shocked at the low rating it currently has. The salon was great. I walked in, they welcomed me very politely and took me for a pedicure immediately. This place is immaculately clean, and the nail technician was pleasant and not overky chatty (I prefer a pedicure that is quiet and relaxing). I was seated in a new massage chair and given complimentary strawberries and a bottle of spring water. My feet look great and my calves from the amazing massage feel even better. read more

I brought my bridesmaids here 2 days before my wedding. BIG mistake. This review is going to seem harsh but it is the truth and I'd hate for someone else have the same experience as I did and PAY for it. My pedicure was "ehh". The water was cold and I asked her to heat the water. The girl kept getting up in the middle of my pedicure and would come back missing steps. They DO NOT sanitize their metal implements. She only massaged one leg, yes ONE! the other leg didn't even get lotion! I believe this is the result in her getting up and forgetting where she left off. The polish was ok... Oh god, and the worst part was my full acrylic set with "Dr. Nail/Lee". First of all, he has no clue what he's doing. My bridesmaid had him before me and she had a gel mani with French tip. He kept wiping of the white gel because he was making it too thick. He finally gave up on all hope of her nails looking good. He face timed someone the entire time he was doing my nails, with me on the camera. EXTREMELY uncomfortable and unnecessary. My nails were horrible. Didn't give me a manicure or anything, just glued the tips on and loaded the acrylic on top. They were super thick, all over my cuticles and the acrylic puddled under the nail tip. Oh my god, the paint was so thick that it was sliding off the nails. I had like 5 coats of polish on the nail. He kept telling me that what I wanted wasn't a sexy nail. Its my fault for letting it continue and left without saying anything. But after 5 minutes I knew I was going home to fix my nails. Please do not waste your time or money. Its beautiful inside but that's about it. I'm actually furious about this all over again thinking about how bad everything was and the money I spent. STAY AWAY FROM DR.NAIL/LEE. read more

I went in on a Friday afternoon .. gel manicure was rushed .. halfway through had to change tables for a person coming in for a full set. Two days after gel manicure started chipping four days later total nails coming off. Will never go again ... especially for the price and not friendly staff. read more

I was hoping for a really great experience based on how busy this newer salon was and how nice it is inside. I stopped by on a Wednesday night around 6:15 pm. Very busy, I had to wait exactly 35 mins before someone sat down to start my gel manicure. The color selection is wonderful. So many nice colors. The decor is top notch , as well. My service with my guy felt rushed. I was given a mini water bottle and a plate with 4 crackers and 3 grapes on it. I noticed a few other ladies had wine. I was never offered it. I also noticed most people had a hot rice bag around their neck, I was never offered this either. I am rating this salon 3 stars because my gel mani is pretty sloppy, and around the cuticles it's a mess. I hope it lasts. Also, the customer service between technicians was not consistent. If you're offering wine to someone, you should offer it to everyone! There was also a lot of talking between coworkers that I could not understand. I find this rude. I'm glad I had a coupon. I may try a pedicure here, but don't think I'd try the regular priced gel mani. read more

Sensational Nail Bar - Five days after my mani and the sides are already peeling up. Awful - Nail Technicians Near Me - Depew, New York

Horrible!!! I went to The Nail Bar, as a walk in, for a pedi. There was only one other customer getting a service and several workers sitting around and on their cell phones. My point is that they were not busy. I was taken to a chair immediately and instructed to put my feet into a tub that was still filling up. The water was too hot! They turned on the cold water and walked away. Well, now the water was too cold. My entire pedi lasted just over 10 minutes. The tech was hurried, rough and didn't pay attention to what she was doing. She trimmed some of my nails, swiped the file over the edges once or twice, clipped a few cuticles, while buffing my nails was distracted and buffed some of my knuckles, rubbed a little scrub on my legs and spent approximately 30 sec exfoliating my feet. She was quick to polish my nails and get me to a drying station. While drying she took my credit card and asked if I just wanted to charge the $25 or if I wanted the tip added in. That's rude.... nope, just the $25. When she returned with my card I informed her that I was not happy with my experience and the reasons why. She said she was sorry, stated she didn't mean it and gave me a bottle of water. When I got outside I could see what an terrible job she did. The edges of my nails were rough, polish on my skin and on the cuticles that were not trimmed. After a minute of contemplation I went back in. Again, I expressed my displeasure and showed her why I was returning. Now she put on her glasses to see my feet!!! She removed my polish, clipped cuticles a little more, filed a little and and repolished. I am attaching a few pics I took after the second polishing. You can see the rough edges of my nails and some polish on my skin and cuticles. What you can not see is how my nails are not shaped and how unevenly the top coat was applied. All I can say is, NEVER AGAIN! read more

Sensational Nail Bar - Nail Technicians Near Me - Depew, New York

I have experienced better at this place with the women who work there especially Trang. They need to get rid of Lee (the nail doctor). He does a horrible job compared to the ladies that work there. This place would get a 5 rating from me if it weren't for Lee. He takes to long and is always playing with his phone while he works on you. Also, when he does the powder dipping the nails come out horribly. Rough, rough, rough. Not like the ladies do. Leo you need to get rid of Lee. I don't think I will be coming back because it seems I get stuck with Lee. If you want your clients coming back for services you need to get rid of Lee or train him better. read more

The only time I was not "thrilled" with my nails was the first time I went there. I gave them the benefit of the doubt because the kid (Yes this guy looked like he was maybe 16) that did my nails seemed pretty new to this. When i went back the second and third, they have always been on point. I get the dip gel so it last a good 3 weeks and never have they chipped! Not to mention, they serve you wine, grapes, cheese and crackers! How cute!! Very clean and bright. Love it. Highly recommend :) read more

Very disappointed with the customer service in this salon. I've been getting my nails done for decades. I went to the same nail tech for 10 plus years. I recently moved so I decided to find a nail salon closer to my home, for convenience sakes. I am picky with my nails. All nail tech's do not do the same work. It took me trying a few salons before I decided to try this one. The first few fills were okay, but not great. I tried a few different people before meeting Jen. She is great and shapes and does my nails perfectly. This salon is more attractive than the average nail salon. It's a new building and decorated beautifully. However, it is also quite a bit more expensive than the average salon. $45 for a dip fill. (I used to pay $35 for the same service) I guess we are paying for the aesthetics . Despite the increase in cost , it was very close to home and Jen was great so I decided to stay put. I've been going to her every few weeks for nails and pedicures since the beginning of the year. I am now told that they owner has new rules. They are no longer allowing the CUSTOMER'S to choose who does their nails. They want you to walk in and take turns with whomever is available. That absolutely will not work for me. I will not have someone dictate to me, how I spend my money. They are my nails and I should be able to choose who does them. I had a face to face with the owner just to make sure I was understanding the new rules. He confirmed these are the new rules and that's how it's going to be. I cannot request who does my nails, unless it "happens to be her turn." So I said it was nice meeting you all and I will not be back. For a much over priced nail salon, you should have impeccable costumer service and do what it takes to make US happy. I can't imagine how you will survive with those customer service skills and over priced services. Best of luck. read more

Absolutely love this place!!!! I will never get my nails done anywhere else. The inside is absolutely immaculate and they have every shade of every color!! Customer service is above and beyond with their water/cheese/crackers/grapes. Never a wait or issue. Thanks Sensational Nail Bar! read more

ERIC did an Amazing Hot Rock Pedicure. I Enjoy going to this pretty salon w/ the Pink trees. Yes, they do serve Everyone Crackers, Cheese, Fruit... It`s a Nice touch. read more

Sensational nail bar is the best in town. It is very clean and sterile. The use of disposable liners in the foot baths, disposable pedicure kits and disposable cups for products make me feel assured that I am in a sterile environment. The staff go out of their way to please you. I have been getting pedicures there for the past three months and I'm very pleased. My technician's name is Hannah, she is wonderful!! Eric is also great! Faye does my manicures and has is very sweet. My experience with all the techs from this salon has been positive. Upon arrival you are greeted and asked what services you would like to have done. You are then escorted to a foot soak or a manicure station. Next you will receive a bottled water and cheese and crackers as a kind gesture. The tech. will have you choose a nail color. Relax and enjoy an amazing experience! The atmosphere is white and light gray and very tastefully done. It is extremely obvious that the owner takes pride in this business. I would highly recommend this salon to my friends and family. Thank you for great service!! read more

Horrible! Went there first time for a pedicure before vacation. Before you even get a chance to check the place out they're throwing a "menu" at you!? I just wanted a basic pedicure, you know...nails trimmed, dead skin sloughed and a good polish, wasn't ordering food?! I kept an open mind and decided to give it a try. When I didn't pick a specialty pedi, the technician seemed "put out". At that point I knew this wasn't going to be good. The whole time she was doing my pedicure she was watching the big screen t.v. Which was supposedly there for customers! When I asked her to trim my nails short she gave me a look and said, I'll try. There was no conversation at all! At that point I was ready to walk out but didn't! Asked for my bill, she brought it with 3 crackers..I wanted to laugh but didn't. I kindly refused, paid my bill and left no tip. Never again! I decided to stick with the nail tech. at my hair salon who's much nicer and does a better job! read more