I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

Excellent service. Flexible with my changing needs. Responsive…read more Had a variety of items going to different places. They got it all done correctly in record time.

Great guys; lousy service. If you value your property, do not trust it to this company. Out of a…read moresense of loyalty for a veteran owned company, I hired them twice. They snapped a piano leg on the first move and ruined a 2nd on the subsequent move. The piano's finish is also ruined in five or six additional places, requiring a total refinishing. They also broke a mirror and one of two adjustable dumbbells. If you hire them, get the full-on insurance for total replacement value. You are going to need it.

I've used All Awesome Movers for my last two moves as well as my mom. We couldn't be happier with…read moretheir service. They take care with wrapping and moving your personal items and show up when they say they're going to All at a reasonable price. Highly recommend.

Gina and her team went above and beyond to help us move. They were upfront and honest with the…read morecost and were super awesome to work with.

This company had fantastic customer service and was responsive to all of our needs. They were very…read morefast to schedule and ensure a smooth delivery with zero issues. Highly recommend!

Crew did not speak English except for the foreman. Required CONSTANT supervision. Damaged multiple…read moreitems. Moved items to the wrong room. Removed multiple items that were to remain in place. A disaster of a move

I used Bonza movers again for a second time earlier this month as I moved from Alexandria to DC. As…read morebefore, Abba and his crew were on time, ready to go, and incredibly careful and respectful of all of my belongings. His team of two movers got everything down to the truck speedily, while Abba carefully wrapped up all of my larger and more valuable items. They made it to the new location pretty quickly, and also unpacked carefully and quickly. They had me inspect the truck once they were done just to ensure all of my belongings were out, and took care of the bill, which was exactly the rate we had agreed upon during scheduling. Highly recommend this team of skilled movers! Great value and service.

What an exhausting and frustrating experience! They didn't send or highlight their policy ahead of…read moretime or explain that the hourly rate they gave us didn't include the cost of the truck the way other quotes did so we thought they were more affordable when really they were not up front. We also told them ahead of time we're in a townhouse with 3 flights of stairs and all the main furniture we needed to move (we did all the small and fragile items ourselves since we're moving 25 mins away). No lamps or dishes or decor. Literally boxes and furniture that was too heavy for us. We moved from a 1600sqft townhouse with 3 rooms.. I don't understand.l how this was such an insurmountable task. They spent 4 hours just in our 2 upstairs bedrooms which included standard items (king bed, 2 side tables, wardrobe, small dresser, daybed and 2 unassembled cribs) a lot of which we had shrink wrapped ourselves. They stood around wondering what the best way to get things downstairs was so my husband who was very frustrated by their pace just started doing it himself and exhausting himself which was why we hired them in the first place. 4 grown men who's job it is to move things should know how to do this. Our property isn't unique for Nova so I'm not sure where the confusion came from. We have 2 small kids and did a lot of the work to get things done for them but somehow these guys stretched it to an 11 hour day because gotta make that cash, right?! Then at the end My husband asked them to wait so he could double check if anything big was left and when he noticed they left a whole big tv box on our top level, they were driving away. Didn't even listen to him and had the nerve to say they would charge him for the box if we kept it. What?!! Soo much stuff was left for us after they left and they didn't put a single piece of furniture in the right place at our new house. We said "in the corner" and they put it 2 feet from the corner...moving with kids we have exhausted ourselves beyond belief getting moved and these people made the journey not only expensive but soooo very difficult. We had to go back and move extra thigh and clean for a few hours.. very stressful. Major waste and would absolutely never recommend them. Insane amount of up charges ($400 worth of tape as though they don't buy it in bulk). Never again! Our new house is a tornado of things none of which are in the right place and I'm so upset and overwhelmed. What's hilarious is that they wrapped everything like crazy but still broke a wheel from our fridge and just said "oh". No apologies, no offer to fix it, no we can take off something for you... nothing. Then $3000 later they asked if we wanted to tip on top of this nightmare of an experience...very bold, but the only tip I can offer is "Do better. Much better"

I don't usually take the time to write reviews, but I genuinely felt this one was well-deserved. I…read morerecently used Haul Bros Moving Co. for my move from a 2-bedroom condo in Alexandria to a single-family home in Burke, and I can honestly say it was the smoothest move I've ever had. l've moved 4 times in the last 7 years, and I've worked with both large national companies and smaller local ones, and these guys really stood out. I found Haul Bros through a recommendation in a local Facebook group. I was hesitant at first since I hadn't heard of them before, but from the first interaction, I felt at ease. Sayed, the owner, was very professional and responsive. He answered all my questions, gave me a clear estimate based on the inventory I sent, and didn't try to upsell me or rush the process. He even followed up the day before the move to confirm everything and offered advice on how to prep items to save time. The crew arrived right on time at 8:00 AM, wearing branded shirts and ready to go. I was immediately impressed by how organized they were. They walked through the house with me first, asked thoughtful questions, and then got straight to work. They brought everything they needed-moving blankets, dollies, tools, shrink wrap, you name it One of the guys even brought an extra mattress cover for me since I didn't have one. That attention to detail meant a lot. They were incredibly careful with my furniture. I had a few delicate items like a large mirror from my grandmother, and a glass coffee table and they were wrapped and secured better than I've seen with any other movers. Not a single scratch or ding. They also handled my washer and dryer (which I was nervous about), disassembled them carefully, and reinstalled them at the new place. What really stood out was how hardworking and respectful the team was. No standing around, no cutting corners, and no bad attitudes. They worked steadily the whole time, even when it started drizzling in the afternoon. They laid down runners to protect the floors, helped with last-minute items I forgot to pack, and asked me multiple times if there was anything else they could do to help. They even helped move a few items into my garage that weren't part of the original list-at no extra charge. Once we got to my new place, they reassembled everything, placed furniture exactly where I wanted it, and double checked that everything was good before leaving. The whole move took just under 6 hours, and the final price was right in line with the original estimate. No hidden fees, no surprises-just honest, quality service. To be honest, I was expecting the usual moving day stress, but Haul Bros completely changed that experience for me. They were reliable, professional, affordable, and kind. You can tell this company is run by people who actually care about their work and their customers. If you're reading this and thinking about which moving company to go with this is the one. I already recommended them to two of my coworkers and will absolutely be using them again if I ever need to move. Thank you, Sayed and the Haul Bros team, for making a stressful process so much easier. You've definitely earned a lifelong customer.

I recently moved from a 2 bedroom apartment to a 2 bedroom condo and used the services of Haul Bros…read moreMoving Company. I had the pleasure of meeting and working with Sayed, Samir and Zo. They are a beautiful family and so, so nice (courteous, friendly and respectful). My move was smooth from beginning to end. Not one piece of furniture was damaged. I was very impressed with the way they handled everything. I already had enough on my mind (so it was nice not to have any added stress). I didn't have to worry or keep watching them as they moved the furniture. One of my sofas was too large to go into the elevator. So Sayed and Samir had to carry it up 3 flights of stairs. I appreciated that. They will go above and beyond to get the job done. When it was over, I was very pleased and satisfied. Thank you again for your help. I would highly recommend this moving company to anyone.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers did an excellent job. I am handicapped, they did my packing, were courteous and the move…read morewent quick and smooth.

So because she wouldn't honor her word on paying for making sure all items were in their proper…read moreplace and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology.

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers…read more- on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate.