I brought in a light weight jacket with a lot of embroidery work on it to be cleaned. They noticed…read moresome loose and fraying threads. They recommended they repair them before cleaning it. It was very reasonable and I appreciated that they noticed it for me! Very friendly and accommodating. Work was well done!

Wish I could give zero stars. I needed a suit dry, cleaned for a funeral and so I dropped my suit…read moreoff at this location. I received notice that my suit was ready for pick up and went to pick up my suit. When I got there I found that it had not been dry cleaned, but instead had a rejection label on it. When I asked what happened, the clerk stated that it had pet hair on it. In looking at the suit, there was no pet hair on it, only fabric lint. I then noticed that the back of the suit was covered in thick dryer lint. It looked as though they had dropped it on the floor in dryer lint and then rejected it because it was too much work to clean. I now still have a funeral to go to with no suit and not enough time to take it to a real dry cleaner. Also their machines are down frequently and so using this location has been unreliable. Go somewhere else that takes care of their machines and your clothes, because this location does neither.

My Miracle Worker at Stafford's Choice Dry cleaners saved my little butt the other week. Due to…read moreprocrastination, I had to get my bridesmaid dress altered in a major way. The wedding was midday Saturday and I waited until Thursday to get it altered. Not only did they succeed in getting it done IN TIME, but they managed to do awesome work. That is how why I gave them the nickname "Miracle Worker". I recommend this Business to anyone in need of alterations! Thanks guys!

The people are so nice ! The customer service is top tier! I absolutely recommend for anyone who…read moreneeds alterations.

Always very welcoming, honest, and clothes are always in great condition and smell great. In…read moreaddition to being so good at their work, they get to know frequent and loyal customers.

Was a dedicated customer of this place for 25 years. It used to be run by wonderful ladies who were…read morekind and professional. Those days are over. We will never step foot in there again and we recommend you don't either. Took a brand new suit to be cleaned. Got it back with broken waist fastener. My wife took the pants back to be fixed and the young man (grandson? Nephew?) at the counter refused to take them on the spot. Said she'd have to come one day when a seamstress was there. Proceeded to ask her "why doesn't he just wear a belt?" Then he called her a "Karen" and said he didn't want me to come back with them like a "Kevin." Now, add to this that over the last year he has made inappropriate comments numerous times. Once, when she brought some old jeans to be patched he said that we "must fart a lot" if our jeans had holes. This time, she came home nearly in tears. So I went back with the pants to confront the man. I demanded he fix the pants and that he never talk to my wife that way again. We got into it. Instead of apologizing and making it right, he decided to call the Sheriff. Once they arrived they quickly asked me if I wanted the repairs done or to just take the pants. They obviously have knowledge about this guy. It's a shame, we were happy customers for 25 years. The ladies who ran it were wonderful and loved our children. Now we will never step foot in there again.

If you're here for a short time and need something altered, please don't come here…read more I needed a skirt altered an inch, was told two weeks. That's fine, and was happy to try another place. But they insisted it could be done by the next week, 8 days later. Arrived, took them 10 minutes to find my item, only to discover it was still on the pile on the other side of the room. The tailor eyed me up and down as though it was my fault and to seemingly intimidate me. No thank you. So, that was a waste of time and I never got my skirt altered as it was too late to try another place in town. Dishonest service is the worst kind of non-service. This review is for my own civilian skirt, one of the only civvies in there and they had such trouble finding ir.

DO NOT TAKE YOUR UNIFORM HERE…read more I took my 43R dress blue coat here and they gave me back a 47L. After four visits and endless phone calls the owner/manager continues to avoid me and my wife. He is extremely rude and unprofessional. Unfortunately this happened right before our PCS date. They outsource their dry cleaning so my coat could be anywhere. I have received $0 in reimbursement and can't even get the owner/manager to call me back. It wasn't just me because shortly after my incident another customer brought a 44R that was not his either. Aside from this the Marine Shop employees have endless reports of shrinkage caused by them.

Great service, clothes were returned neatly and feeling clean. I highly recommend this service for…read morebusy individuals and families.

OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, AND EXCEPTIONAL SERVICE!…read more Zip Cleaners on Plank Road in Fredericksburg, Virginia, consistently delivers an outstanding customer experience! From the moment you drop off your garments to the time you pick them up, their professionalism, efficiency, and commitment to customer satisfaction truly set them apart. I especially appreciate the convenient turnaround time. When I drop off my clothes, they are ready after 5:00 p.m. the following day! The front-desk staff is always professional, welcoming, and attentive, making sure I am completely satisfied when picking up my freshly cleaned garments. That level of personal attention and dedication to customer service deserves recognition! Zip Cleaners has earned my continued business and my highest recommendation! It is refreshing to find a business that values its customers, respects their time, and consistently strives to provide excellent service. I will absolutely continue bringing my clothes to Zip Cleaners, and I will gladly recommend them to my family, friends, and anyone looking for a dependable, professional, and customer-focused cleaning service. Keep up the fantastic work, Zip Cleaners! Your professionalism, reliability, and outstanding customer care make you a business worth celebrating. You have earned my loyalty, my trust, and my continued recommendations!

Price very good . Turn around good. Cleaning job good. Parking good . Staff business like…read more Move along feeling.

On 5/4 I dropped off clothing for dry cleaning, and when I picked it up, 2 pieces of my need green…read moreherringbone suit were missing (vest and pants). I have tried speaking to a manager 4 times over the last 3 weeks and they are never there. I was promised multiple times that the manager would check the tapes to see if they could find it. Yesterday I was told I could look for it on the unclaimed racks. And when that didn't yield results, I was promised I could speak to a manager who would be in today. But again, when I came by the store he/she was not there. I have now had to reorder the suit pants and vest from the tailor who created the suit prior, so am out the $100 he has graciously agreed to charge me to remake the 2 pieces to match. That's in addition to multiple wasted trips to the store and seemingly nobody ever there empowered to reimburse me or explain how this happpend.

HIGHLY unsatisfied! I brought a $200 North Face Jacket to be cleaned and it was ruined instead. It…read morewas tossed in the washer and all of the fluff is now stuck in knots in the puffer pockets.

She wanted almost $12 to dry clean a sports jacket that just needed to be pressed. Same jacket…read moredown the street by the gym $7.50!

Blown away! Let me tell you-- I was SO nervous picking a cleaner to take our very special, handmade…read morequilts that my father made. We moved here and they sat in a box for over a year before we discovered them shoved in the shed I was very reluctant taking them anywhere, but knew I couldn't clean them myself! Price was reasonable, at around $10/blanket. (They are smaller quilts) I'm SO GLAD I chose this place!!! I told her how nervous I was, and she was so sweet. I was in no rush, so the 4 day turn around didn't bother me. Pick up was a breeze, they were so clean, well taken care of, folded nicely and placed in a plastic bag for me! Would recommend and use again!