I went in to get my jeans hemmed. I told her that one leg is slightly longer than the others so…read morethat it's best to use a ruler to mark the jeans from the ground up and then cut the inches I wanted off from that mark. She wouldn't listen. She pinned the jeans and eyeballed the hem- she didn't even pin them correctly- long story short, one hem is longer than the other and they are completely off. Also I had my jacket hemmed- it was a bit sloppy. She found other places my jacket needed hemmed and to be honest, with the work she did I could have done it myself. See photos. I was charged $115 for hemming my jeans and fixing my jacket with a dry clean (there was a stain on my jacket). Anyway, usually I'd go back in and have them redo it, but she's kinda pushy- very sweet woman but I don't like not being listened to. Also, going back would mean she would have to cut my jeans again and I'm over it.

Wow! New Town Cleaners know their stuff. They expertly cleaned a table runner and a queen-size…read morecomforter and both pieces are just beautiful. The bonus is that they are also the nicest people you will ever meet. Double bonus is I am happy to support such a professional small business. I highly recommend.

They always have a smile on their face and are kind! Our clothes always come back great from their…read moredry cleaning services. We will be back to try the clean and fold during another time. We appreciate being able to bring them traditional / ethnic wear clothes that are hard to clean at home due to the intricate bead designs on South Asian clothes. They do an amazing job!

I requested 3 uniform items to be cleaned and pressed. I was very pleased with the price and 24…read morehour turnaround time, however the quality of work I received was appalling. One blouse looks extremely wrinkled and the other had a water stain on the front. Unfortunately will be taking my business elsewhere.

Very clean facilities, and a kind staff. Machines of all sizes available, and I got dryer credits…read morefor each wash. They also offer laundry services!

This is a very good laundromat. The washers and dryers are well maintained and at a reasonable…read moreprice. There are a good amount of places to sit and they have TVs if you get bored. They also have tables to fold your clothes and rollable baskets that help move your clothes nicely from washer to dryer. The oversized washers and dryers are great for extra extra large loads or big items, such as bedding comforters. Plus, the service is great. Someone is always here to help you out and keep the place tidy.

This is a great cleaner and tailor that is committed to serving its customers. They offer quick…read moreturn around on cleaning and alterations. I had multiple uniform items that needed work and I could not be more satisfied. There was one small issue with the creases, but after pointing it out, they immediately corrected it. Prices are not the cheapest, but worth it due to the care they put into it. If you want a cleaner and tailor that will get the job done and ensure the customer is satisfied, this is the place to go. I recommend to anybody, military or civilian.

THE best Dry Cleaner in the area, with tailoring available…read moreas well. I have been a customer and have been using this dry cleaners for many years and I will only continue to use this cleaner. The customer service is top-notch and they truly care about your clothes, comforters, quilts, curtains, and I even took my Christmas decor pillows and they came out so lovely, they look like brand new! They also do an exceptional job on bed covers and quilts!

Our experience with Town Cleaners has been increasingly disappointing. The seamstress is often…read moreunfriendly and unprofessional, and unfortunately the quality of the alterations has not justified the poor customer service. The work performed did not meet our expectations, and interactions have frequently felt dismissive. The cleaning service has also declined in quality. One of our garments was recently returned with a noticeable spot that was not there before cleaning, rendering the item unwearable. After multiple disappointing experiences, we have decided to take our business elsewhere. We value quality workmanship, accountability, and respectful customer service, areas where Town Cleaners has fallen short.

Hi I have very bad experience with customer service and the…read moremanager bad attitude I give hem expensive T-shirt for cleaning only and it end with a beg stain and can not wear any more and the can't admit they did something wrong I don't advise to deal with them any more

While staying at the Marine Corps Base Quantico, I needed to get a suit tailored and found this dry…read morecleaner. Could not have been happier with the experience. The woman there was very nice and took the time to properly measure me. She tapered and hemmed my suit pants so they no longer looked baggy, and the fit came out perfect. Turnaround time was about a week, and the price was very reasonable for the quality of work. I also had several shirts dry cleaned, and they came out excellent. Crisp, clean, and ready to wear. Highly recommend if you need tailoring or dry cleaning in the area. Great service and great results.

Very friendly, fair prices, and quality cleaning. Went in last-minute for a super rush, and they…read morecharged me a very reasonable price and had the items ready and looking good exactly what I asked for them

Very fair prices and fast service. Always friendly hard working owners. There are other cleaners…read morein town and 1 even over charges ridiculous prices. Come to this cleaners you won't be disappointed I know I wasn't.

A very ethical business that does great work. They did tailoring for us that came out so great. We…read morelike this place.

Took 2 dress pants to get dry cleaned and it was fast and easy & when i can to pick up it was…read morenicely cleaned and pressed. Will return when I need more clothes dry cleaned

I went to have 11 pieces cleaned, and told the gentleman that on half the pieces, there was a…read morestrong odor from my pet that urinated on the clothes and they were too delicate to wash. I ensured that they were able to clean them and get the smell out - he said of course. When I went to pick them up and got home, the odor was still as strong as when I dropped them off. I took them back the next day and a lady told me I'd have to PAY AGAIN to get them cleaned since I left the store. I had my receipt, clothes still wrapped, and on the hanger. I was upset, as I dropped $80 on clothes that still stunk and had cat hair on them. Walked out and never plan to return - bad customer service.