I love this storage place! Best service and great prices. The ladies here are the sweetest and…read morealways ready to help. I can definitely see myself continuing to use this storage location!

The staff is awesome! The facility is very clean and great access. Would highly recommended this…read morestorage facility

I have been renting a storage unit from this location for the past 16 years and Jannette and Wali…read moreare the best-of-the-best. They are both consummate professionals, with exceptional attention to detail, with a strong "can-do" attitude and exemplary service to their renters. The property is always clean, well-maintained, with laser sharp attention to detail that results in two top-flight managers who sincerely care about their jobs, and how it effects their personal reputation and also that of Public Storage, as well. Jannette and Wali take great pride in their work and as a long-time renter, I know that they always take my best interests to heart and have gone above and beyond the call of duty to help me out and answer any and all of my questions. If you're looking for a great place to store things in Alexandria, this Public Storage location, on General Washington Drive, is the one to rent from! See Jannette or Wali and you'll be a loyal renter, too!

DO NOT RENT HERE (ROACHES) The facility has roaches! I saw a…read morefew reviews, but I figured they had resolved the issue because it looked clean. WRONG. I'm a huge neat freak. I thoroughly cleaned and sprayed my unit before moving in. I opened my unit today and a dead roach fell from the ceiling! I let the woman at the front know and her response was, "none of our customers have complaints about roaches" but says the exterminator only comes once a month to check on the rat traps. He doesn't spray for roaches. The gate to the front is always open too. This place is dirty and ghetto. I'm moving my belongings out pronto and I suggest you avoid this place altogether.

I mean as far as self storage places go... they have good prices and a nice facility. are they a 5…read morestar experience? I don't have much to compare them with. Better than U Store or Extraspace... that's for sure. How could they improve? .. i don't know, how about a juice bar and luxury bathrooms..... they've been great so far just the way it is. staff is really nice and accommodating.

100% price gouging would not reccommend. poorly staffed location and no price match slash…read morecompetitive policy provided. 5% military discount is borderline disrespedtfull. added insurance and coveragerage are requirements intended to inflate the base price per month with no reasonable expectation of coverage in the event of an emergancy or natural disaster, would reccomend going the private coverage route to fully protect yourself and your belongings. affter nearly 50% increase in price and no contract avaliablity offered...advertised prices online for exact measurements unit are less then conpanies mandatory increase to 'stay competative". for 10 x 10 unit monthly cost went from 88$ a month which was reasonal and conpetative. to over 150 dollars a month base price. not including seperate cost of insurance at minimum coverage limits of 18$ a month for 12months for a combined yearly cost of renters insurance of 216 dollars a year when my coverage through USaa for the same or better coverage policy costing only 96 dollars total for the policy term.

I was in need of some storage boxes and randomly walked in to this storage place to find a very…read moreneat display of exactly what I was looking for. I was able to purchase three different size boxes and the tape I needed for much less than I expected. But the boxes didn't make this review.... The two ladies (Candace and Amanda) went above and beyond to help. They even held the door and helped carry out my items which is something I don't see everyday! Great employees and people

My unit was covered in rat droppings, rat carcasses, and a few living mice. Most of my stuff is…read morefilthy and will need to be trashed, but they won't let me throw stuff away here so I have to pay movers to haul my rat covered items to a moving truck to find a dump. They did come disposed of a rat carcass and told me someone probably had food in their unit nearby and "it happens". Basically I paid to haul stuff here, store it, and am paying to haul it away to the dump. Super gross and even toxic with this much rat urine and feces.

Temperatures in the "climate controlled" units are not kept at proper levels!…read more We have three storage units at the Sunnygate location and pay approximately $450 a month for climate controlled storage that is hot, humid and miserable! It is July in MANASSAS VA. We have had recent temperatures hovering around 100°. The temperature inside our climate controlled storage units should be bearable. However, the multiple containers of Damp-rid we have in each of our units continue to be FILLED with water from the extreme humidity inside the "climate controlled" storage units. We were inside the building for less than 10 minutes last evening sweating profusely from the miserable temperatures, while adding replacement damp rid products to our units! This is totally unacceptable and a repetitive issue with this location. This happened last year, and was reported to management without a resolution. We are adding Damp-rid every 15 to 30 days while paying... $5,400 a year for "three" climate controlled units at this location! Where is the climate control? We have also reached out to Customer Service and are revisiting our choice of companies to use for our storage needs. Why is this a recurring problem at this location? We have not been notified that there is a mechanical issue that occurs each year. We have not been financially compensated for the lack of temperature regulation for which we are paying. CubeSmart why are you not providing what customers are purchasing?

Never again! RATS completely destroyed our large plastic bins and clothing inside, along with…read morewooden items we had. Rat ur and feces were all over the unit and all over our stuff. Update- I emailed as requested with zero response. Do Not Use, unless of course you want your stuff ruined.

Met with Jessica. She was very informative regarding the rates and the units available…read more Mini Price Storage doesn't change their monthly rates every three months like the other companies - they also have a moving truck to use free of charge (ONE TIME ONLY use) clean easy to access and nice customer service. I would totally recommend this company for your storage needs

Everything is nice and good to rent with. But my problem lies on their communications. If you want…read moreto down grade your storage like mine, that has less items on it, they would say they will contact you when there's an opening, But they never did, I went inside and asked, they said they have one yesterday but a person looking for one came in to rent. So we gave it to that person. So basically what they say they would do is not very trust worthy. Promises are meant to be broken for them. Money is more important. Not your trust.

I was very happy with the location and price for their storage units. There were plenty of carts…read moreto move your belongings. They had a very secure entry system for safety. The building was clean, the staff was very friendly. I only needed the storage unit for a short period of time. When I went to clear out my unit, my belongings smelled of some kind of pesticide. I had to throw away a lot of my things. The manager assured me that they did not spray the units with pesticides but she offered to give me the forms to make a claim. For this primary reason, I would not rent from them again.

Very Nice & Clean they also have a VAN or TRUCK you can use to move your stuff in the storage spaceread more

After being tailgated in the right hand lane on 234 on 12/24 at 1:30PM in Dumfries by a crazy…read moreaggressive Vintage Moving van driver who then proceeded to speed as he was weaving in and out of traffic, running lights and more tailgating, driver then staid still in the middle of the road for a minute after a red light because he was using his phone, he still ended up behind me near Rt 1. I wouldn't recommend a company who puts lives and your belongings at risk to save a few mins of time.

These guys are fantastic. They moved me on 2 different days, one from a storage unit and the other…read morefrom a townhome my wife and I rented. They were prompt and hard=working! John, the owner, and Kari, the estimator, were supportive and accurate as well as very helpful! The guys that did the moving were careful and professional and great to be around! If you ever have a need for moving services, this is the company. They were also extremely reasonable; value for the cost!