Overcrowds the box with junk mail and then takes our mail including prescription medication and…read moreleaves a not saying they will consider our house abandoned. I watch the emails and know what was in there the whole two days I couldn't check it. I work when they are open in Windsor so now I have to go to the hospital because they are keeping my medication. And because I can't go when they are open... They will keep all of our mail forever. My medication only come by mail. They could easily have put the package on the porch or excluded the junk mail but no.... They kept the prescription medication. BRILLIANT!!! Now I have to file a theft report with the police department to get my medications resent via UPS.

It's probably not worth writing a review about a post office, since the only time one goes to the…read morepost office is when they need to. Regardless, I just can't let this go. The staff is extremely unfriendly. I stood in an empty post office 'line' for a good couple of minutes before I asked the woman behind the counter if I could drop my package off here, pointing to the counter that has other packages placed on it. She ignored me the first time. So I waited quietly assuming she was busy with her head down in her phone and her EarPod in her ear. I asked again a little louder. Instead of a simple yes or no, she looks up, very annoyed that I've bothered her to answer a simple question at the job she's getting paid to do, and gives me an explanation about how there are signs posted in front of the counter. One read something like NO packages on this counter, and the other ones read something about how incorrectly labeled packages won't be shipped (or something - I should have taken a picture). The thing is, I also wanted a receipt of drop off, not just to simply drop the package off and leave. To the only woman behind the counter on 9/22 around 2pm, I am so sorry you had to interact with people at your job, how awful it must be to be you - to be so unpleasant in your day to day interactions with people.

Wonderful people at this Storage Pro. At one point, because of my careless stacking of storage…read moreboxes in my unit, one fell and jammed the door shut, and it was stuck, stuck, stuck. I tried for an hour to get it open, an employee, a big guy, brought his tool box, and he tried, using brute force and multiple tools, and then Cathy, the manager tried. Cathy is very small, probably 105 lbs soaking wet, but she examined the situation carefully, thought about it for a minute, and then MacGyver'd that door open with no tools in about about 30 seconds. It was a wonder to behold! Afterwards, she just casually dusted her hands off and acted like it was no big deal, but it was actually amazing. Both Cathy and the other employees at this facility are nice, helpful, and efficient. I have never had a negative experience with anyone at this Storage Pro; they are all really good to deal with.

The facilities are clean, modern, and easy to access. The staff (Desiree and Linda) are absolutely…read morewonderful in being receptive and helpful. I had a storage space with them for about 5 years so I know what I'm talking about. I think I ran into every possible form or client forgetfulness - forgot the entrance code, forgot the number of my unit, forgot the location of my unit, forgot the keys to my unit. They always were generous with their time and a pleasure to visit with too. I can't recommend this place highly enough. It's safe, convenient, and modern. The prices are reasonable, and you can't ask for a better, more helpful staff. I only gave them five stars because six weren't available!

The owner and Muhammad - you're always a so nice and helpful. Thanks for being kind when I don't…read moreknow how to mail something.

Postal Plus at Larkfield is my go-to for all of my shipping needs. They're great at helping find…read morethe best way to ship a package - what's most cost effective, what the timelines look like, and what packaging works best. The woman that's often there is awesome at fitting things into boxes and she packages everything very well. I have used them multiple times to ship wine across the country and they do a great job - not all shipping places will ship wine. Because I go there regularly, they have my family's addresses saved in their system which makes it really easy. My packages get where they're going on time when I use Postal Plus. Highly recommend!

I had a storage unit in the climate controlled area for a over a year. I have had to go in and out…read moreof my unit many times and I appreciate that they have cameras everywhere. I have always felt safe. I just moved out and went thru everything, I didn't find one bug or any mouse droppings. This place is clean and they keep it pest free. Just what you hope for when you store your possessions. Front office very nice.

This place was the worst experience I've had with a storage facility. I was sent a bill for over…read more1000 dollars from a collection agency a year after I had vaccinated my unit. The "manager " Donna laughed at me when I call to dispute the charges. Now I'm following through with the time consuming effort of filling paperwork to have this false bill removed from my credit report. I was never sent a bill for the supposed months I was charged for after I vacated the unit. Absolutely Outrageous crooks. The girl Amber that works there is nice. Bit it doesn't make up for the jabba the hut manager. I now use Windsor storage facility and love the service they provide. Read reviews for both and decide for yourself.

Hansen's moved us from California to Oregon. Their customer service was excellent from the…read moreestimators to the packers, to the actual movers. Special thanks to Chuy, Ernesto, Andrew and Will. Thanks for handling our things like they were theirs

I used Hansen moving for my short move within Santa Rosa…read more They arrived on time and were careful with my belongings. They carefully took apart my bed frame and wrapped the pieces up in cloth. They were also careful to point out damage prior and ensure I was aware before they packed up any items. Movers were quick completing the move in less than four hours. They ended up adding a person when we got to the next house to make the move faster. I was informed prior and agreed before the person was added since there was additional cost. All my furniture was put back together without any issues. Would use Hansen again for future moves.

They get paid if they deliver or NOT! Even if they damage people packages, as their drivers tare…read morethem open in order to carry them. That is illegal to open someone's package! I am sitting while ANOTHER delay, this time on my mirrors. Second delay for this item. The 1st delay said weather, it was 80 outside in the area. Shame on you FEDEX for getting paid to DELAY EVEYTHING!

They are so automated at this point that they have no customer service. They used to be the pillar…read moreof great service for shipping and now, hung up on twice bc there automation insists you understand every nuance of shipping and tries to side line you into their terrible AI fixes that I now look at them as the worst shipper and the crappiest customer service in the world. Go to UPS, at least you can reach a person when you need help with a package that doesn't fit in their phone tree categories. You suck and lost my business forever!

Fresh Start Movers Nick and D'Andre arrived on time, and were friendly and professional. They were…read morecareful with our items during the move from Sebastopol to Santa Rosa, and were open to suggestions when the lift gate on their truck refused to cooperate on our slanted driveway. - Not sure what refreshments to offer these professionals during all of their hard work? I offered cans of iced coffee, cans of coconut water and bottles of water. All three were warmly accepted! -Wondering if tips for their exceptional work are welcome? Ours was, and yours will be also.

We were amazed by Fresh Start Movers. They arrived promptly and got right to work wrapping our…read morefurniture in moving blankets. This was not their first time at the rodeo, they knew what they were doing and handled some difficult objects with ease. When they got to our new home they put the furniture in place as directed. The guys were pleasant and easy to work with. It was a pleasure to work with them. Plus, we were happy when the price came in lower than expected!

Damian and Laurie were very considerate and helpful. I am most impressed by their customer service…read moreand positive attitude.

Raised rates multiple times over two years…read more Pro rate charge to move in Full month Charge to move out on the 3rd.

I ABSOLUTELY LOVE Terry!! She has great customer service, makes you feel very welcome, funny, great…read morepersonality, answers any and all questions. The area is always so clean and well maintained. Security is great and I am so glad that I chose them over any other storage facilities!! I HIGHLY recommend!!

Great Vibes. Great People. Great Place (to store your stuff/belongings)…read more Also, they are offering a 50% off discount right now, so go check them out.

We had an industrial move, and I cannot say enough wonderful things about our entire experience…read morewith Schultz Bros./Bekins Moving!!!! Literally every single person that we encountered from your company was friendly, fast, efficient, organized and amazing from start to finish!!!! The fact that your quote/estimate that was provided at the outset - matched the final bill was amazing! I would highly recommend you guys to anyone!!! I appreciated your flexibility and your willingness to work with us on the varying needs we had throughout the entire process!!! Feel free to use my comments in any way to advertise how happy we are with your company!! With immense gratitude!

We used this company twice recently- once to move out of our 4,000 sq ft home, the next to move our…read morebusiness property. I have a long history working with many types of businesses and I must commend this company on their professionalism, honesty and efficiency. Bravo!