Wonderful people at this Storage Pro. At one point, because of my careless stacking of storage…read moreboxes in my unit, one fell and jammed the door shut, and it was stuck, stuck, stuck. I tried for an hour to get it open, an employee, a big guy, brought his tool box, and he tried, using brute force and multiple tools, and then Cathy, the manager tried. Cathy is very small, probably 105 lbs soaking wet, but she examined the situation carefully, thought about it for a minute, and then MacGyver'd that door open with no tools in about about 30 seconds. It was a wonder to behold! Afterwards, she just casually dusted her hands off and acted like it was no big deal, but it was actually amazing. Both Cathy and the other employees at this facility are nice, helpful, and efficient. I have never had a negative experience with anyone at this Storage Pro; they are all really good to deal with.

The facilities are clean, modern, and easy to access. The staff (Desiree and Linda) are absolutely…read morewonderful in being receptive and helpful. I had a storage space with them for about 5 years so I know what I'm talking about. I think I ran into every possible form or client forgetfulness - forgot the entrance code, forgot the number of my unit, forgot the location of my unit, forgot the keys to my unit. They always were generous with their time and a pleasure to visit with too. I can't recommend this place highly enough. It's safe, convenient, and modern. The prices are reasonable, and you can't ask for a better, more helpful staff. I only gave them five stars because six weren't available!

Ryan, I can't say enough about this person. Professionalism is an understatement. Ryan is the…read moredefinition of customer service with value. Very quick to respond to questions and requests. Makes the leasing process easy and simple. Ensures safety and security on and around the premises. I highly recommend if you're looking for an office, parking or yard space to contact Ryan. I guarantee you will not be disappointed.

Great location, clean , and everyone friendly. You looking for an office or space to lease this is…read morethe place.

We have experienced excellent customer service over the phone and in person. Erica, who works on…read moresite gave us a great welcome and tour when we arrived to pick up our storage locker key. Her instructions were clear and helpful. And she was fun and friendly.

Originally when I moved in I gave this place a five out of five but by the time I moved out they…read morehad sold their management to another company. Horrible! The only thing good about this place is the one person, Erica, who works at the front desk understands what a disaster it was when they sold the management. At this point I wouldn't recommend them at all. I've moved my Storage to Cloverdale; I'm paying less and I'm definitely appreciated as a tenant.

Rats! And plenty of them! If you value your things, DO NOT STORE THEM at this place! When I cleared…read moreout my storage unit, my items were either chewed upon by rats, covered in feces or soaked in rat urine. It was the most disgusting and disturbing sight I have ever seen and it was all my stuff that I paid $120 a month to keep safely stored. And when I asked Mike to come witness this appalling sight, his response was, "What good will that do?" My repeated attempts to contact the owner fall on deaf ears. I repeat myself, DO NOT STORE YOUR ITEMS AT THIS PLACE!! Do I really have to give them one star, Yelp? They deserve a negative star rating.

I just rented a small storage unit here and Mike is great. He lives on property so he's always…read morethere to make sure things are protected. He's a retired Marine and runs the place like you'd imagine a retired Marine would, so your stuff is well looked after. He'll call the Sheriff if anything looks sketchy, so watch out would-be burglars and/or mischief makers! At the time of this writing there were only 3 units left, now 2 since I rented one of them. The business name at this time is incorrect. It should be Self Storage of Windsor. I noticed there was a negative review prior to mine. Mike mentioned the place was previously run not quite to his standards, so maybe the negative review came from that regime.

I met with Linda who provided me with excellent customer service. She helped me with the paperwork,…read moreshowed me several options of spaces to choose from, helped me with my gate password, and explained the pricing options for the site I ended up choosing. The prices are great and I like my parking space. I gladly recommend Mighty Vault Storage in Santa Rosa for storing your RV. I am one happy customer!

Fair business practices: We rented a covered space for our…read moretrailer for many months (+/- a year.) The onsite manager was helpful, although not always responsive quickly. The covered space was ok but the maintenance to the support arm that impacted getting in and out of the space never happened. My main complaint was their business practice policy regarding rental reimbursement of partial use of the 3 month rental interval period they sign you up for. Many months into our space rental, we paid our upcoming 3 month rent for the space. Near that time, we were also notified, as were all the space renters, that we would need to move our trailer out of the space for 3 days the following month ( a few weeks into the 3 month prepaid rental period ) due to gravel maintenance and grading. When we moved our trailer, we decided to relocate our trailer closer to our new home and give notice to Mighty Vault that we vacated our space by email and phone message, and we were seeking reimbursement of unused rent. Up to a week later, we received a call and we were told the business policy was they do not reimburse for prepaid rent, that we would have needed to go month to month before the 3 month prepayment, and then we would only have paid for one month, not 3 months. The business kept the more than $400 of unused rent. Additionally, we were told that this process was included in the initial contract information done many months before, which we had not recalled, and they had no way to reimburse partial amounts the of 3 month prepayment. While I understand contractually, I had not recalled that information. I find the policy as unfair in practice to the consumer and do not recommend this business as fair and trustworthy.

This location is safe, clean, and the employees are very helpful. My lock was stuck and I wasn't…read moreable to unlock it. I was ready to cut the lock off, but when I went to the office, they were able to get it open. Such frieldy people and always willing to lend a hand.

I'd turn and run!!! at first, I was excited. It was secluded and seemed nice, my mom was moving and…read morewe were in a crunch to get her belongings in a unit. Doris seemed nice at first and so she had a unit coming available in a day or two, so I gave her my number when it would be available. Never got a call so I had to call her back, no big deal okay...but the person decided they were keeping their unit but she had a larger one available for more money, go figure but like I said we were out of time. So we signed all the paperwork gave her all cash (as they do not take anything but) and she gave us an access code. We rented a Uhaul and packed up all the stuff and drove to the unit only to find the code was wrong since she leaves at 1:00 every day and apparently she was taking a day off it took another 2 days to get a code so we could actually get into the unit!! while we still were paying for the truck rental as well. Already irritated by that, we went ahead put everything away. We only were going to need the unit for the 1 month period as we had told her until the new house was ready, however when the month came to an end and we emptied the unit along with her very limited hour's shes there she didn't get told with the week notice necessary I guess, so we paid for the whole next month, we figured well might as well use it to store some nic nacs in the meantime, only to find out that she had already rented the unit again ! I called and asked and all she said was "It's in your contract" so I checked and nowhere in there did it state she can rerent your unit if you paid for it. During the time we had the unit and came to pull out some stuff, Doris was there and was actually complaining to us how she had just found a dead body in a unit!!! thank god we weren't planning on staying or I would have left anyways after that!! and last bit of advice, people are living in some of the units, so keep your stuff locked at all times!

We needed a smaller unit, and when calling we were greeted so nicely, given concise information,…read moreand flexibility. I have used many big name storage facilities and they we're always impersonal. This facility is super clean, affordable, and very easy to get in and out of. They have a freight elevator with dollies and the information about charges, rules, and availability were very clear and given in a very customer friendly way. I recommend this facility and this company, I feel extremely safe and secure using their storage units. Plus they were so friendly and genuine, a true delight!

I've been renting at Grove St. Storage for a while, and it used to be a decent place--but ever…read moresince they got new management, it has completely gone downhill. My unit has had a broken door and leaks for way too long, and management has done absolutely nothing to fix it. I've reported these issues multiple times, but the manager, Renee, never responds or takes action. Meanwhile, my belongings have been ruined, and more damage keeps happening. It's clear they don't care about their customers or maintaining the facility. If you're thinking about renting here, stay away! It's not worth the stress, the damage, or dealing with incompetent management. Find somewhere that actually takes care of their units and their renters.

Started $66.15 Aug. 77.25 Sep., 77.25 Oct., 141.99 Nov.,…read more142, Dec., 142. Jan., 83.Feb., 142., Mar.,142 Apr.,210., May, 212.50 June, 212.50 beware (2025)

All I can say is that the manager Danielle is AMAZING! I was moving from a different storage…read morefacility and it was not such a great experience but Danielle really took care of me. Not only did she recommend the best size for my needs she was able to get me a promotional rate AND was happy to help! Service at a great rate with a smile! I have recommended Store More! to all of my friends. Definitely would use this facility again. Thanks Danielle!!!

Best around! The inside driveways are wide making access great. Lois is a gem. Security is a huge…read moreplus.

We've been here a few times for different Uhaul rentals and have always had a great experience…read more Recently we moved which included many box purchases and different Uhaul rentals, and each time getting to work with Claudia was great. Talk about the greatest customer service! She always remembered us and was sooooo helpful with each and every one of our visits/rentals! Could not recommend this place and her enough!

Well, this review is overdue by several weeks. I was looking around for storage facility and came…read moreacross expressway self storage in Rohnert Park. From the time I called in the friendliness and customer service was top-notch and very genuine. I personally appreciate this as a consumer, no matter what business I'm dealing with. They talked about my needs and pricing and how they operate and it was super helpful. No pressure from the reviews and pictures I felt and my phone call. I felt comfortable to do everything remotely in securing a unit with the idea once I needed needed it after office business hours I would be able to access and use it I went in person after my phone call and again the personalities of both employees super friendly and helpful and the facility facility is very clean. I feel like my stuff is safe here pricing is very competitive. I'm a very happy customer. Communications are excellent. Do yourself a favor and check them out. Thank you.

Traci is just wonderful and super helpful. Great personalized and fairly priced place.read more