Nice shop but I placed a large order for Easter (over $300) and went to pick it up. The man who helped me was very nice and checked my order so I didn't and I got home and the half dozen peanut butter eggs I ordered were missing with half dozen of another egg instead. I don't live close by so I called and asked if they could send me the right eggs or credit me part of the order since this isn't what I wanted. "Nothing they can do." I told them they should be making sure orders - especially large ones - are correct. Not apologetic at all. If I wanted to drive back and exchange they'd be happy to do that - how does that own the mistake? Just creates twice the work for me for no benefit to me. read more

Absolutely the best chocolate candy on earth. If you have a sweet tooth and are interested in amazing candy that is fresh and reasonably priced go to See's ! read more

I always like stopping at this clean, neat, and deliciously yummy location. It's hard to leave without a box or two for gifts for family and Friends. I branched out from my usual chocolate truffle to the seasonal mint chocolate truffles.... WONDERFUL!! Don't miss this as a great box for a holiday party hostess thank you gift! read more

See all

Ashley doesn't care about her job she's distracted with other things . She Stood in the back while a line of 4 piled up at the case because the first customer just could not comprehend you can buy the lollipops in boxes !!' wth? The other clerk trying to help this lady was being as nice and sweet but man let's move the line along. I'm a box pro and know what i want how many pieces fit i've been eating sees for 30+ years longer than Ashley has been alive. Suggestion.,, hire more people or make an express line for people like me who don't need to sample everything . while all this going in she decides to start "helping" i tried to be nice but she didn't listen due to whatever the he'll was distracting her . I asked for 4 scotch kisses in a bag, received 2 , got 2 truffles i didn't ask for . Last year my husband came here and some other person dumped a boat load of bordeaux sprinkles in a box that didn't even contain those candies she thought it was decorative i had to clean my white carpet over & over , i'm done with this store. there are other stores more convenient to my home and with nice competent clerks . TO Oaks mall is a holiday staff disaster year after year , read more

The people here are so nice and the shop is super clean. Not to mention everyone always lights up when you bring them a box of sees! You can't disappoint! read more

genuinely the nicest customer service ever would highly recommend, very kind and understanding ppl

Been here three times now with our grandkids. Amazed at how the employees know so much about the chocolate choices here. Sure, it's their job, maybe there's a chocolate school that they all attend?? Store is immaculate inside, everyone gets a free sample of their choosing, if desired. Walk up to the counter and check out the display. Even seasonal varieties are available, which adds to the choices. I'm really amazed at all that's available , if you like chocolate check this place out! read more

October 2020 Small shop but offers the same selection as the larger locations. Due to Covid they only allow 2 people in the shop at a time. The staff here are friendly and ready to assist the customers with any questions. read more

This place is my go to place for chocolate! Anytime I am craving any type of chocolate I think of sees candy! I get there chocolate covered nuts, their nugget, brutal, and any chocolate I buy from there it is delicious! The best part is when you walk in they give you a sample and you can ask for whatever samples you want! They have been around for a long time and their chocolate is even non-GMO! read more

See's Candies - Candy Stores Near Me - Thousand Oaks, California

First visit to this See's shop at the Westlake Promenade. The gentleman minding the store immediately greeted us, offered his assistance, and followed up with an offer of samples. Sweet! I was feeling a touch of nostalgia to find my mom's old favorite, and was successful. She was never a dessert or candy lover, so when she liked a sugary treat, it was a big deal. They now make the brown sugar center with either dark or milk chocolate covering. Dark, please! A half pound box fit 12 to 13 pieces for $10. For a high quality confection, it seemed fair. Not something we'd purchase often, but it's nice to have the option for gift giving. Their simple black and white color scheme is a classic, and very recognizable. Growing up in the Bay Area, See's was considered a very special treat. Ah, good memories! read more

See all

Hi. I'm Randy, and I'm at addict. Admittedly, I've not written a See's Candies review because I've been embarrassed. I love how when I walk into a shop, I'm offered 1, 2, maybe 3 pieces of free chocolate before buying. Then, when I buy and get to my car, I eat another 2-3 pieces. This, my friends, is a quality product, and it has been for years. I've gone from loving the chocolate with nuts, then the chews, now -- the Bordeaux and California Brittle are my two specific favorites (just in case you are looking to gift me). Location specific: Westlake Village, The Promenade ========================================= Very serious lady behind the counter, no joy to be found. It might be that she didn't even crack a smile at any of my jokes. Lost a star. read more

Totally not their fault but a hair coming out of the chocolate super gross and disgusting. Hopefully they'll put my regulations so stuff like this doesn't happen again. read more

See's Candies - I got the dark chocolate peanut butter heart and there was black hair coming out of it. - Candy Stores Near Me - Thousand Oaks, California

I stopped by this location today. It was very clean and everything is displayed very well. I was able to pickup what I needed very quickly. They have the best chocolate around! Customer service was very friendly and I enjoyed my marzipan sample. I will definitely return to this location. read more

I've always had a good experience at this Sees Candies location. They always offer a free sample, which is great to be able to try something new! They have an amazing selection of treats and you will certainly find something you like! You can create your own box or you can pick from prepackaged boxes that are displayed along the line for the counter. Parking at the Promenade can be tricky, so try to come before or after rush hour times. Sometimes you can be lucky and snag a 10 min parking spot, but it seems like a lot of people park there for much longer than 10 min. read more

Super good! The milk Bordeaux is the best chocolate ever! Enjoy this amazing chocolate!

This is a smaller See's Candies shop located at the Promenade in Westlake Village. It is conveniently located if you don't want to drive all the way to the Oaks Mall. It is very clean and well kept. The employees are very helpful. I came in here late in the morning a few days before Valentine's Day and it was not crowded at all. They had a large selection of the seasonal Valentine's items and they were very well stocked. The candy was delicious as always. I love how they give out free samples of whatever you would like to try. This is a tiny shop so I imagine that it will get pretty busy during peak holiday times. Parking is plentiful. A great option if you do not want to go to the mall. read more

So I think this overall brand is located on the west coast and even select places because I had known the candy growing up; however, the candy, itself is not widely available. I came here, after reading at a nearby Barnes and Noble and they give out free samples. The candy is amazing! The gal also gave us back a coupon that we could use again should I want to make another trip back, before the expiration date. All and all, it was a great night (12/12) at this Promenade (which I still have no idea WTF a promenade is), with it's huge Christmas tree and lots of lights. read more

Love the candy hate having to wait in line for the checkout. Sure would've nice if we could self checkout for their prepackaged boxes. I've been waiting so long in line I'm falling asleep! read more

I'm with Randy! I'm totally addicted to Sees candy. I grew up in Santa Monica in the '50s, my mom would take me to the local Sees candy store. Since then nothing else even comes close, every bite is heaven. Yesterday one star down for one employee at the Promenade store, she clearly is not happy working with people. It that won't stop me.....love this stuff! read more

Want to give recognition to Rena who was a delight and helped assemble the perfect box for a friend's birthday. She made the customer experience so much fun and the selection was a hit. read more

Kind, gave me chocolates on a hot day that almost melted because that's how good the chocolate is.

Each time I've come in, the experience has been excellent. It's a tiny place, but the chocolate is amazing. It beats Godiva any day. The employees are always so helpful and friendly, which makes the experience even better. read more

The best candy I have found, short of a $200 box. Their prices are increasing all the time but a box is still under $30. For me, I don't know much about picking a bottle of wine but chocolates I can pick. The suckers are now ninety cents but a great kid pleaser. It is the same price whether you choose individual pieces or buy a preassembled box. read more

Hands down, this is my favorite See's location. Parking is easy. It's located in a nice outdoor shopping center. The staff here are sincerely friendly, efficient and helpful. Their selection is amazing. read more

What can I say? . See's is my happy place and I'm very excited to have one in my immediate neighborhood. This clean white shop with its beautifully displayed and packaged boxes of chocolates and friendly staff is truly good for the soul. My man and I come here once a week for the same thing. Dark chocolate raspberry creams and dark chocolate covered almonds are our personal nirvana. The dark chocolate is better than Godiva , Vosges, Lindt ,Leonidas , Guittard, Scharfenberger , you name it. .Lift your crisp, smooth and shiny chocolate from its pleated paper cup and bite into the creamy, delectable center. . Heaven ! , I credit my elderly mother with introducing me to See's which she stocks by the boxful in the vegetable bin in her fridge instead of greens . She's almost 90 , light as a feather and in perfect health. Must be the See's diet. read more

Good store - but it's small. And, it can get very packed in there with people. I prefer some of their other locations. I regularly go to the one in Reseda, which is way better, and the employees walk around with samples and are always ready to help. They want you to buy, buy, and keep buying....LOL And, for good reason - it's almost all expensive but it's the best chocolate in the world! Or, in the US anyway. Maybe not as good as Switzerland/European chocolate but DAMNED close. I'll always be a huge fan of See's. The tile checkerboard floor is to die for too. read more

Best candy store in the area! The employee's are so helpful and happy. A See's helper named "Steve H." was so cheerful, pleasant and inviting. This store is my new favorite in all of LA area. This store is brand new very clean and tidy and has a great selection of candies and chocolate! Everyone was super friendly and helpful handing out free samples. The location was great you just pull right in, get candy and leave. Lots of parking and you don't have to deal with the mall traffic! read more

See's Candies - Tons of choices of delicious candies and chocolates! - Candy Stores Near Me - Thousand Oaks, California

See all

Had a great experience at the See's Candy shop in the Westlake Promenade on Saturday, April 24,2015. Parked right outside the shop and I was in and out in no time. The male sales clerk (didn't catch his name) was very friendly and helpful! So not only was the candy great, the service was too! read more

Yummy candy and great service!! I left my phone there and realized I forgot it at 815, right after they closed. Needless to say, I called my phone and Michelle, the worker who helped us out, picked up and said we could get it before 9 pm! We came to pick it up and she gave us some extra chocolates just because! I never leave Yelp reviews but that was super sweet (pun intended) of her even after we put that burden on her of leaving my phone there after closing hours! Very helpful and friendly! read more

This store is cute and tiny, nestled in the front of the promenade. The girl at the counter was super friendly, offered us a sample, and got us what we wanted quickly. I'm glad there is a See 's outside of a mall! read more

Thank goodness for the candy cause the service is awful. I will go to the Oaks Mall if I need to make a purchase. What a shame, I love the product but more than once the guy who works there is so obnoxious and not friendly, and he is the ASM and told my neighbor yesterday (who also had a bad experience with him while he was training another guy) that he has been with the company for 10 years. read more

Best visit ever. Greeted and samples right through the door. Cool climate and lots of choices!! Everyone was so nice and accommodating! The manager was even on the floor greeting and welcoming everyone! Great stop on the way to LA. We will be back read more

See's candies has alway been the best! Put away all the rest. I prefer this location over the stores in the malls. Quick service and lots of parking. read more

The girl working was not friendly, rushed us terribly!! We live in Texas where we do not have a See's, so it was a treat for us to go here. Maybe we can come back before we leave CA and someone else will be working!! read more

Always friendly, and generous with the yummy samples! We are grateful for this small shop so close to home.

The worst customer service ever. Person behind the counter made me so mad that I walked out. I was the only one in the store. She started to help me and another customer walked in and the sales person walked away from me and helped the other customer. I didn't say anything. Customer left and sales person came back to me. Another customer came in and she left me to help him. I still didn't say anything but I said, 'I am out of here." I was clear on what I wanted...8 dark chocolate scotch marshmallows and 8 dark chocolate almonds. I wanted 16 of the little individual boxes which she suggested but told me she had 15 and might have some in the back. Never said or went to the back to look. That is as far as I got until she went to help someone else. How rude. How unprofessional. I have been a resident in Westlake Village for over 30 years and I will never set foot in that store unless See's trains their help how to take care of customers. I thought I was on that TV show, "What Would You Do?" I am a patient person and never resort to raising my voice, but I was tempted. Walking out and going elsewhere was my only resolution. Done! Godiva Chocolate gets my business now. This occurred on 8/9 at approximately 11 AM. read more