Variety and candy selection 5/5, truly. This shop unmatched when it comes to a wide selection of candies, typical "types" of candies are in bins which you can purchase by weight. There are also more niche and novel candies (some from around the world) that are packaged for purchase. About 4/5 years ago, I would come to this location every time I was at the mall. But recently, they are getting more strict with their samples (assuming it's because people sometimes just eat a bunch without buying anything). The service was great from what I saw, at least one employee helping at the counter and sometimes another roaming the floor to help. I ended up purchasing the specialty chocolate variety box and each truffle/chocolate was AMAZING. But for about $3-4 EACH, I probably wont be getting them often. The set up of the shop is really cute and organized well, easy to navigate and I love how each section is separated (gummy bears, chocolates, sour candy, etc.). read more

Love just LOVE this place. The mall is deserted at this point, but I love this candy shop and come back here continually. They have so many amazing things to try and always have favorites, the rice crispy treats are insane. Gifts, holidays, goodies for yourself. They have it all and I recommend this business and see you there! read more

This is the cleanest most organized candy store I've been to and it's at the Oaks Mall. The chocolates aren't very high end but the rest of the candy is okay. I had a sample of a cinnamon bear then bought a bag full and ate at least 5 while walking through the mall. read more

Obsessed with this candy store point every time I go to the mall I can't help but stop here. It just has the best options and the people that work there are super sweet. They also do a really good job of adding new candy every time I go in there's somethingspecial to see read more

Full of some incredible candy. The displays pop out in wonderful colors. Always stop by here if you're at the mall.

If you love candy and nostalgia this is your place! They have every gummy imaginable and all the fun stuff from 60-70's when i was a kid like wax lips, Ice Cubes Chocolates 3 kinds of black licorice and red laces (no black laces bummer) Fizzy Zots, pop rocks , cotton candy in every color of the rainbow . They also have fresh chocolates and vintage , mid west and east coast bottled sodas read more

The Store is cute, but make sure you take a picture of the price labels on the shelves and ask them about the prices before you check out, I bought a cake that was labeled $12 but they charged me $23 dollars instead. And a lot of items don't have labels a lot of the items here are very extremely over priced. Candy was good except a pretzel stick I bought was super stale and tastes really sour I did not want to finish it and was old. Everything else I bought was just okay. read more

Lolli and Pops - Cotton Candy - Chocolatiers & Shops Near Me - Thousand Oaks, California

I used to enjoy visiting this store at the Oaks Mall. Today my son and I stopped in to pick up some gummy candy as they have a wonderful selection. We were greated by the friendly employees who are always very helpful. However I was blown away by the prices they were charging for the gummies. I think $16 a pound is just ridiculous. I know rent must be expensive but they more than doubled the price we paid on our last visit. I guess a visit to sprouts for gummy candy will be replacing our visits to this store. I would expect this store won't stay in business much longer with these prices, but then again perhaps some folks are fine with being ripped off. Sad the new owners think they can gouge their customers. At least I got a free truffle for filling out a survey, but sad I won't be returning anytime soon to be able to claim it. read more

This store is so cute! It's always so clean and the employees are super friendly. My favorite candy is hard to find sometimes, so I usually call and make sure they are in stock. The last several times I've called and gone in Loren has helped me, and she was the best- had my candy ready for me after I called so I don't even have to spend a long time at the mall! She's sweeter than the candy itself! read more

Brandon was extremely helpful Labels were missing dates Such as produced & expiration Regardless everything looks & tastes fresh I am LOVING this candy shop This is JUST what this mall needed!! :) read more

My friend and I have enjoyed this store for a long time, however the rudeness of one employee has completely changed that. I went about two months ago, but the sheer lack of respect experienced made me feel the need to leave this review. An employee with dyed hair, glasses, and anime pins everywhere failed to show any decency or respect for their customers. They were constantly on their phone, failed to acknowledge any customers, and spoke rather rudely to us. This is NOT the service expected of any store. read more

I continue to be very pleased with this shop. The staff are always very enthusiastic and knowledgeable about their products. They go out of their way to greet customers, offer assistance and they are polite and professional. The shop is incredibly cute, with beautiful pastel colors everywhere and the layout is open, making things easy to see. Very clean and brightly lit. Though their truffles aren't my favorite candy here, I have several friends who swear by them so I often come here to buy presents. Prices are high, but you're paying for convenient location, incredible selection, super clean store and great customer service. Also everything I've had has been very fresh. Their bulk candy bins are always full, fresh and clean! read more

Such a cute local gem! Lolli and Pops is this great, curated old fashioned candy store that carries all kinds of candy, from specialty chocolates, to sour gummies. You can pretty much find any type of candy within these colorful walls. For those of you who grew up going to Sweet Factory, this is the older, more mature, higher quality version of that distant memory. You can pick up one of their pre-packaged candies, or build your own bag. The thing that I love is that the staff is super engaging, and they encourage you to try before you buy. The last time I was in, the girl working there was suggesting different kinds of chocolate and asked me to try them before I decided. It's a really smart technique, because I decided which ones I liked the best and ended up purchasing them. Whereas some candy stores just expect you to know what you like and hope that it tastes the way you expect. Pro tip: if you join their loyalty reward program (it's free, to collect points on your purchases) and fill out your online profile, you'll receive a free pound of their amazing gummy bears that are made from real juice. They taste so much better than most gummies. Highly recommend stopping in for a sweet treat, or a bag full! read more

Lolli and Pops - Chocolatiers & Shops Near Me - Thousand Oaks, California

Today was my first first time going to the Oaks mall in a while since the pandemic started and I wanted to check out the candy store because it's been almost a years since I've been there. When I walked in with me a (Mexican) and my other friends who are also Mexican we where looking for a specific candy and out of nowhere a middle aged white lady with tattoos who didn't have a name tag who I think was the manager walked up to us and said "the Mexican candy is over there" but that's not what we were looking for at all after we told her that she was keeping an eye on us the whole time like she thought we where trying to steal something. Never buying from this establishment again. read more

I came in from out of town and I was looking for some little treats for my grandma's book club to enjoy and was not sure what I should get. This nice worker, name tag said Emma on it, helped me out. She gave me a lot of good suggestions and even went as far as to recommend some softer candies for the older ladies. I was so touched that she thought about her clients needs and not just recommended anything expensive or easy. Will definitely be returning whenever I'm in the area again and need a sweet pick me up. I'm so sad that they don't except tips, she was so kind, she deserves a raise. The interior was super cute and well organized. The worker definitely knew her way around the store and was polite the whole time. read more

Workers were so kind. Ask for the worker named Emma, she was the best. She helped me pick out candy for my nephew's third birthday party. All of it was so on-theme and perfect. She even let me have samples so I would know if my nephew would like it! Overall great experience and I will be returning for future parties! My sister is having her 8th child and I will be getting the candy for the baby shower here! Can't wait to meet my 15th niece. Hopefully she will love this store as much as I do!! read more

While the prices are high, this store is just way too cute to pass up on. I love everything about this store, the selection, service and decor. Great variety of sweets you don't find easily elsewhere made me stock up on fun stuff I had not tried yet. The packaging alone makes this a great gift for any candy or dessert lover, very nice addition for the area, my son and I had a blast looking at all the goodies they had to offer and will have to be back for more next time! read more

I am so sad to see that sweet xoxo closed on the far end of the mall, but happy to see a new store for my sweet tooth. This store is definitely is a more high end candy shop that carries chocolates and candy made in cali and uber expensive. But towards the back of the store, they have pretty much any candy and chocolate you can choose from that you can buy in bulk. But beware is $13 lb. That may not be expensive to some but I can't imagine buying that much candy at a time. The store also sells candy from Europe and pop. Again, the price is about double what you'd pay elsewhere, but worth it if you don't travel much or have control and don't need to finish the whole thing in one sitting. Best of all - according to the hubs, they sell two types of Faygo flavors (root beer and vanilla creme)! read more

Wow this store is amazing. It's not the typical candy store that has the same things you can pick up at most drug store or grocery stores. The price is fitting for the quality of product. I've never had more delicious gummy bears, they are soft and full flavored. No guessing what the flavor is! Their cotton candy selection is out of this world, besides traditional flavors who would have ever thought of making a key lime margarita cotton candy. It is amazing! They have so many options for everything. Walking in I was greeted immediately, Lacie was extremely helpful and asked if I had been there before. I said I hadn't and she walked me around the store showing me all the different products and allowed me to sample their gummy bears. I was hooked. It's hard to find places that still have bulk. She explained their loyalty club which I was shocked about. Normally you sign up for these things and the benefits are just a coupon or nothing at all. Theirs is actually beneficial and has so awesome perks!!!!! Anyways after we walked around the store, she left me to my own devices and allowed me to look around. She checked in with me and explained some of the candies. Especially in their European sections. She was seriously incredible. This store is like walking into Wonka's factory and lacie seriously is their Willy Wonka. She is so full of life and positivity. If there's no other reason to go to this store it's to meet her. She had me laughing and remembering the good old days. They have a nostalgic section and she and I laughed about growing up eating them and shared some fond memories we had of a few of the candies. It's going to be fun having my kids try the candies that I grew up on and didn't think we're still around. read more

My fiance and decided to get something sweet after our dinner before we watch a movie at AMC. So, we decided to check this place out. Everything looked delicious. We we're eyeing some sweets behind the glass counter. As we were looking, an employee dashed in front of us without a word or an "excuse me"/sorry and didn't even acknowledge our presence. My fiance and I had to take a step back just so we don't get hit. A few moments later, another employee graced us with rudeness. She was saying hi to other customers and proceeded to say hi to us, but stopped in the middle of it stating "oh nevermind, you were already here..." And waved her armed to dismiss us. Could you believe that?! So my fiance and I took our business else where. To the owners of this store: Please train your employees simple costumer service practices. read more

Such an adorable candy shop!! I'm assuming it's a new chain as there are new sister stores at Topanga and Sherman Oaks. It's very reminiscent of and old school candy shop and the sales people are dressed that way as well. They literally have everything from macaroons to truffles to exotically flavored gummy bears (my fav.). They do sample and the prices are similar to See's Candies or Sugarfina. Very polite staff, good selection and nice setup. I would recommend stopping by if you're at the mall especially if you're with children. read more

Lolli and Pops - Chocolatiers & Shops Near Me - Thousand Oaks, California

Originally i updated this review and changed it from 4 stars to 5. However, I am now changing it to 3 stars due to the price increases and their stingy customer appreciation program. The pricing used to be $15.95 for anything under one pound and $11/ pound for anything over one pound, which obviously is incentive for customers to buy more than one pound. Pretty fair deal in my opinion. They have done away with that pricing model and are now charging $16/ pound across the board. The candy is good but not good enough to warrant $16/ pound. There was no signage or anything notifying people of the price increases so I was shocked when I got to the register and my total was $10 more than I was anticipating. A couple of bags of candy for a few kids md myself was $30!! Also, the loyalty program used to be a punch card where you got $10 off after you filled out the card. They've done away with that as well and now it's a points program with rewards that are truly comical until you hit 500 points. At 500 points you get a gallon bucket to fill up- that s a great prize- just takes $500 to get there. Oh and don't expect them to ever remind you of their loyalty program. It's like they intentionally don't ask if you're part of the program. Their practices as of late have just left a bad taste in my mouth. read more

If you have sweet tooth this is the perfect place to go. We went here looking for candies to put in the center table of our living room (for visitors) Solimar gave us a personalized and informative tour, "there's so much we didn't know about candy" We got a bunch of different candy recommended by Ms. Solimar and ended finishing all the candy before any visitors could come well definitely be back for more read more

Love the retro vibes and friendly customer service. Axel's recommendations were spot on, not to mention his positive attitude. Made me feel right at home. Jack's dance moves were on fire! And there new hire Yolanda was as sweet as the candy they offer. I'll be back every weekend to get my fix! Do yourself a favor and visit this location! read more

Lolli and Pops - Candy! - Chocolatiers & Shops Near Me - Thousand Oaks, California

I love this candy store. I'm happy one doesn't exist that is closer or I would probably have more cavities than I already do. The amount of sweets they curate is not to be believed. This last time I visited I was surprised to find heaps of alcohol inspired gummies. Not just your Rosé and champagne ones but mai tai, piña colada and other assortments as well, sold by the pound. Do not pass them up, they are delicious and totally worth it. My opinion remains on them being a better value than the truffles they have in the showcases. Chocolates are predictable and overrated, if you are trying to impress...go for the tiny boozy bears. read more

Went in to get some candy and ended up waiting in line for 10 minutes, behind 2 ppl that were already checking out with 2 cashiers that seemed like they had no idea what they were doing. As they are checking out they keep leaving to go check out the whole store, standing there with no acknowledgement by staff whatsoever. Terrible customer service. And prices are a rip off. Just read the reviews read more

If you need a sugar rush this is your place! Hahah my girlfriend absolutely loved this place.. we got a couple of candies and we were on our way. Great spot. Very clean read more

Lolli and Pops - The decor is as sweet as the candy - Chocolatiers & Shops Near Me - Thousand Oaks, California

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This shop is absolutely adorable! They carry really delicious treats, many of which are hard to find elsewhere. The products are usually on the pricier side, but it's worth it if you're in the mood to splurge a bit. In general, the staff is friendly and eager to help but lately every encounter I have had hasn't been as pleasant as usual. I used to be greeted when walking in and helped immediately by smiling employees. Last time I went in the cashier didn't even greet me when I walked up to the register. Hopefully they will hire some better employees to make my experiences the same as they used to be! read more

Terrible employees and overpriced. They do have really good sweets, especially their specialty truffles and caramels. But their prices are on the rise, they are stingy with letting you try things (as if anyone knows how "rosemary caramel" or some weird combo truffle is going to taste before you shell out $3 on one bite of food), and their employees are terrible. Young kids who haven't been trained in basic customer service practices. When we walked in tonight, the FOUR employees who were occupying a DEAD store didn't look up, didn't greet us, and were literally huddled in a corner talking to each other about some party. We had to cut into THEIR huddle to say "excuse me" before they looked at us. Children with no manners. The owners of this store should know: I can get overhyped, overpriced desserts literally anywhere in Thousand Oaks or Westlake. Why would I come to a place where they don't even know what a greeting is? read more

I just love this place!!! They have the best of everything you love. My favorite candy to buy is the pineapple gummy bears that I have to hide from my kids. I just can't have enough of them. For my birthday my sissy took me and treated me to a huge bag!! We had the pleasure of being helped by Ian!!! Ian rocks!! He knows his candy and is just the nicest and most helpful worker. Thank you Ian for making my Birthday candy treat a yummy success!!! Now I just wish Lolli and Pops would send me a big box of Violet Crumble for my Birthday... blowing out my candle now!!! read more

You know the phrase, "a picture is worth a 1,000 words?" Well, in this case, I almost literally ran through the store snapping pictures fast (a) because I was in a hurry to meet my family for dinner and had stumbled onto this place quite by accident, and (b) it was such an amazing sight to see that I wanted to capture it on film. Of course. What foodie wouldn't do that? Anyway, I bought none of the candy and was admittedly quite overwhelmed with all that they had...... you'll see when you find your own way into one of these stores now popping up throughout Southern California.... but I did buy 6 of the macarons. THOSE were just "okay," and I fear that all the selling of how fresh they allegedly were, simply didn't match up..... because they were a bit stale. Plus, the flavors were a bit subdued and difficult to discern what each one actually was, again, probably because they weren't at their freshest. It's not like they are made on premises or by them, so it stands to reason. That's why I had to mark down to a 4-star rating. The look of the store certainly warrants 5 stars, but if the products don't match up, well, I have to be honest. Even their beautiful truffles come from elsewhere, but those don't have as rapid a spoilage rate, not even close. Many of the fancy truffles come from famed Portland chocolatiers, MOONSTRUCK, and the other truffles come from another reputable company, whose name now eludes me (sorry). They also have bulk chocolates and many other candies, they have an entire section of really unique and fabulous looking rice krispies treats, candy bars, lollipops (of course), and so many other sweet confections, I truly can't remember.... but that's why you should study my pictures, when words are failing me now. I will simply close by saying....... this is a great GIFT shop..... for yourself, others, for those who like chocolate, or nothing with chocolate, but definitely something SWEET. Very beautifully displayed and organized...... it's a feast for the eyes as much as for one's palate. ENJOY !! read more

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If your sweet tooth has a craving, come on down to Lolli and Pops in the T.O. Mall. The two Logan's at this candy shop will give you spectacular service as they helped me find everything I wanted and more. There were new collectibles and edible novelties in stock that I never knew existed, so I was glad I came on through. The store is clean, bright, organized, and overflowing with everything from gummys to chocolate to sours and beyond. So if you want something sweet and don't want to go out of your way, head on over and expect deliciousness and exemplary customer service. read more

This place is our go-to for movie night, parties, or just satisfying cravings. Every type of candy and chocolate is top notch. Patrick is the best employee!! Super friendly, funny, and helpful, we always leave happy (with more than we intended) when Patrick helps us. Every time we go in we secretly hope he's there. There's no other choice for buying premiere candy and chocolate than this place! read more

Excellent customer service. I brought in a friend that was visiting the US from Australia that was looking for things to bring home to his daughter. Layne was very helpful, and very friendly. And the treats were delicious! read more

Had a great visit to the TO store. My kids and I hadn't been there in several months and what an improvement. We had the best service EVER. The manager took the time to really make sure we tried some new flavors and inspired us to get some yummy stuff. He was great!! We left with a bunch of yummy treats! Thank you!!! Will go again for sure. :) read more

I went here today for the first time and all I can say is I was super impressed! The free samples are pretty nice and the taffy flavors were amazing. Try the chocolate chip! I loved the triple dipped malted milk balls. You have to bite about three times before you get to the malt ball part, there is so much chocolate here. The spun sugar comes in many flavors and is delicious too. The selection of old fashioned candy bars is incredible and the hand dipped candy in the front counter is gorgeous. Make sure to try one of the homemade Rice Krispie bars too! read more

My man and I popped in for some dessert last Saturday night (9/29) after we had dinner at Lazy Dog Cafe. We were looking to get something small, just a couple of sweet treats, so we thought this place would have been perfect considering they had so many cute truffles on display! The way the store looked (which is, needless to say, adorable) is pretty much the only reason why I'm giving them 2 stars instead of 1. We were standing at the little refrigerated area right in front of the register, trying to decide on what chocolates to buy... We were waiting for the customer in front of us to be done so we could walk up to the register, but we were still making our decision, so we were still standing right in front of the fridge part (the register is to the right a little). The clerk behind the register finished and walked in front of us. Without saying ANYTHING. No "excuse me" or "I'll be with you in a minute!" - nothing. Just rudely stepped in front of us to get past us. He was a younger gentleman, maybe 18 or 19? Could have been older, I'm not sure, he was such a blur as he walked by. We decided to shrug that incident off...until he came back through with a woman who was standing out front helping another employee dish out gummy samples (probably in her early 20's, darker hair) - and they BOTH walked in front of us without saying a word! My man and I looked at each other seriously confused. I'm glad he was on the same level as appalled as I was because I know I can get offended easily when it comes to rudeness. The fact that he had the same look on his face as I did let me know my thoughts were justified. Did they just not see us? I'm not sure how they couldn't, considering we were standing right in front of the truffle display. No, they were just incredibly rude. So we decided to walk around the store a little bit...I saw some rice krispies on the back wall that looked amazing, so I was debating on whether or not I was going to get one..then I decided I should just stick to truffles since it looked like their specialty. As we were walking back to the counter, that same lady from before ZOOMED past us and said "Hi welcome to-- oh wait nevermind, you guys were already in here" - Um, WHAT? That was the final straw. My man and I stared at each other in disbelief - not only were we NEVER acknowledged by anyone in the store, but this employee had the audacity to take back a "welcome" because we were "already in the store" ?! We left. Angrily. And as she was standing out front at the little table they had set up, saying "free gummies, free gummies" in a bored tone, I shot her a dirty look in hopes that she would understand that she (and the other guy, but I didn't bother trying to find him) lost a sale by being so incredibly impolite and unwelcoming. We don't live in the area, we were only there to see a movie that was sold out in the valley. I'm not sure when we'd come back to give them another chance. Maybe it was just a fluke as most of the Yelp reviews only have nothing but good things to say about this store (although they weren't busy at all that night, we were probably 2 of 8 or 9 employees in that store during that 5 minute situation), but it doesn't matter to me. 3 separate discourteous occasions within a span of 5 minutes is so unnecessary on so many levels, especially in customer service. read more

Hands down best candy store in town. So much candy that I've never seen and flavors that I didn't know existed for things I've eaten growing up, especially the bulk gummies. The large truffles are absolutely amazing! The only reason I can't give 5-stars is that it can get a little expensive. read more

Lolli and Pops - Chocolatiers & Shops Near Me - Thousand Oaks, California

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I picked a dozen macaroons, they were hard and crunchy like they've were sitting out for days. Complete waste of $32.... never paid so much for hard, dried out cookies read more

I have NEVER had a better shopping experience than when I came into Lolli and Pops tonight. Me and my co-worker came into the mall after a long day to make one stop and once we walked by this place...Isa made sure we didn't leave until we were completely satisfied with all the sweets she could possibly offer us. She pretty much sold us on everything in the entire store with a smile! Absolute 10/10, would do again! Thanks Isa for everything tonight...i will be back the next time in town!!! read more