Thank you for the doggie treats and excellent customer service! Shelby loved her visit! After looking through my photos to post on Shelby's Instagram, @everyoenlovesshelbytzu, I realized there wasn't a visible See's Candies logo anywhere in the photos. The wall had lettering but no logo, and the floor had a plain, unrelated mat. I would have loved to capture a photo of Shelby sitting on a beautiful See's Candies logo mat, or posing as she walked into the store with your iconic logo displayed on the wall behind her. What a wonderful opportunity for a memorable photo and some extra brand exposure! See's Candies has such a recognizable, classic look. A branded floor mat and a logo display would make such a lovely backdrop for customers and their furry friends to photograph and share. Perhaps See's Candies could consider refreshing the floor mat with a more exciting, eye-catching branded design! A beautiful See's logo and signature black-and-white look could create a memorable first impression and a wonderful photo opportunity for customers and their furry friends. It would be such a fun way to bring the brand to life and encourage more people to share their See's experience on social media! read more

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See's is a quality solid chocolate ALWAYS. My go to is the coffee scotchmallow and the dark almond clusters. Always so good. They give free samples in case you just dont know what to try...or you just want to itch your See's craving before you make it home with the product. LOVE some See's. Not a fan of the pricing. Spent nearly $60 and didnt end up with too much. It's a treat place for sure. The pricing is the only reason it gets 4 stars. read more

Violet provided me with excellent customer service. She also made it so that I was in and out in an expedited manner. Sees Candi proves to be consistently yummy. I really think that this location is very well ran. read more

I was craving chocolate while at the mall . Stopped by and bought a little over 11 bucks worth of chocolate . So good ! My favorite is the almond milk square chocolate . I did not love the strawberry truffle. read more

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I stopped by to take a look at their newest collection to gift to a friend. I encountered a welcoming staff, who shared a sample of one of their newest flavors and informed me of their upcoming releases. I would recommend See's as a premier destination for satisfying your chocolate cravings. read more

See's Candies - Candy Stores Near Me - Thousand Oaks, California

LOVE milk butterscotch! If I've ever had an issue, they have always been willing to fix it. I love the free treats every time I go in. They are exceptional with the greeting. read more

This See's candies is in The Oaks mall, on the 2nd floor across from the Apple Store. As I entered I noticed how super clean, well lighted, very organized and with attention to details. I was greeted by Angela K, Angela was so sweet, polite, kind, caring, very knowledgeable about all the candies. She had a really positive energy about herself that makes her so genuine! Angela was so down to earth and so easy to talk to. I did ask her if there were sugar free chocolates and they were so happy about that! Angela also asked if I wanted a sample which was really nice of her. They have so many chocolate, Carmels, fruity chocolates, peanut butters, dark chocolate's , and chocolate nuts to choose from! There prices points are so spot on for there delicious chocolates! Their price points are spot on! I bought some patriotic bags as gifts for 4th July as well as lollipops . I would like to thank See's Candies for my making my visit so wonderful ! I would Love to thank Angela K for being so Amazing, Wonder and Terrific person you are!! I'll definitely be back again! I'll tell all my Family & Friends to visit here! read more

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Diego was terrific! He was very helpful when I asked about product contents! I have to be careful of products because of allergies. He took his time. read more

The staff are amazing! So friendly and helpful!! Love See's, the best!! Always a great selection!

Hi.  I'm Randy, and I'm at addict.  Admittedly, I've not written a See's Candies review because I've been embarrassed.  I love how when I walk into a shop, I'm offered 1, 2, maybe 3 pieces of free chocolate before buying.  Then, when I buy and get to my car, I eat another 2-3 pieces. This, my friends, is a quality product, and it has been for years.  I've gone from loving the chocolate with nuts, then the chews, now -- the Bordeaux and California Brittle are my two specific favorites (just in case you are looking to gift me). Location specific: Thousand Oaks, The Oaks Mall ========================================= Inside the mall, very nice service...I took my product and it made my day. read more

Out of all the See's Candy locations I have been to, this one has the most freshest chocolates. The peanuts were fresh & tasted amazing. Any chocolate with a nougat or cream center was truly delightful, really fresh, soft & perfect. The girls behind the counter are really friendly, patient & always quick to offer a free sample when you walk through their doors. This place is truly sinful, it will leave you with good memories & you will want to come back again for more. Ps: I have hid my scale, I don't want to know LOL read more

Update; I had the opportunity to speak with the District Sales Manager and she was very empathetic about the incident. After our conversation, I felt heard and happy to know See's cares about their patrons. Moving forward, I plan to visit the nearby/other See's location and limit this store. read more

If you've never been into a See's Candies, never heard of a See's Candies or you simply just don't like chocolate, you need help! See's sets the chocolate standard in most malls across the United States and is a staple in the chocolate hospitality business. What other chocolate company can you walk into where you are given a free sample of your choosing? Not only do you get a complimentary sample, but the rest of their sweet treats are a bargain when making your individual selections from behind the counter. Most chocolates are sold by cup/piece quantity, but others you can purchase by weight. Pre-boxed chocolates can be a bit pricier, but the recipient will love you for it. Whether you are picking up chocolates for a special occasion or just want to thank someone for something they've done, you cannot go wrong with a box of chocolates from See's. See's candies locations all have a very simple black and white layout interior that are always clean, organized and easy to shop for whatever occasion. If you are in the Oaks Mall, come grab a complimentary sample and pick out your favorite treat to buy for you or that special someone. read more

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I walked in with my 3 yr old grandson and asked the rude employee where the wrapped chocolate bear was located "she rudely replied by the register where they always are" then I handed the 2.00 chocolate to him and she says "are you going to pay for that "" accusing me of possibly stealing ! I can maybe understand her reasoning if I immediately walked towards the front door with it, but I am in the store clearly shopping. He's 3 he wanted to eat his promised candy from his grandma. So I proceeded to buy my items including the one my grandson was eating. Please teach your employees to not accuse or assume. It was rude and disrespectful I really do not fit the profile of a thief. Number 1 - logistical reasoning a thief probably wouldn't steal right in front of you asking where the item is and most likely not a 2.00 item. 2 : wait until they walk out of the store not while shopping in the store 3: someone with a 3 yr old with an expensive jogger dressed nicely, had just purchased 170 shoes is probably unlikely to steal something for 2.00 lol Again if they walk out with it or headed towards the exit not the entrance most likely has every intention to buy. Teach your employees not to be rude ! I would of bought more but was very insulted it was a Monday at 12 noon please let me know her name so I can report to corp read more

See's overall has really great dark chocolate but the two stars are for the employees. Ive noted this in two stores recently , Woodland Hills & Thousand Oaks so must be a new company training model as the employees seem like the "supervisor" from the I Love Lucy Candy Episode. The employees all used to be "nice and cordial" but that vibe has been long gone for several months . Even dropping in on a non holiday weekday wasn't a pleasant experience . read more

I will politely say that the staff is not very good & too slow.If you just want to purchase a pre-made candy box-& just pay & leave-you should not stand on line when 2 people ahead of you has a huge order of individual candies. Then the line got larger. Please do not offer free samples of candy because for free the customer cannot decide. Another wait. I went to this store 2 years ago & never again. I found a cashier & someone told me to go to her to checkout my premade box & she asked if I was next on the big line. I said "I think so! & she seemed to not like that. I told her just ring up the boxes & I do not want any samples. She called me rude. I will buy my chocolates some place else. I know your store will never change anythin read more

Ordering online suddenly seems more appealing. I was never greeted, and was actually completely ignored. The employee wouldn't take the boxes of candy out of my hand. Is this a new Covid thing? It comes off completely rude. I was shocked when I was finally offered my sample. Never got a thank you or a goodbye. I don't know where their standards of customer service have gone, but I was trying to show my daughter how fun sees candy can be. Instead we left feeling less than. Anyway, I'm obsessed with their sugar free candies as I am on the keto diet. Next time I'll just order online. I'm actually pissed. read more

This is the local See's location at The Oaks Shopping Center. It is a good little store. They are always well stocked with whatever See's candy you want to buy. They do get busy during peak holiday hours, so be prepared to wait in line. We went during the Easter season and they had a separate checkout site open for prepacked items only. The employees were friendly and helpful, and as always, they offered us samples! See's chocolate is very good, in my opinion. It is not the best chocolate out there, but it is flavorful, and they offer many different varieties of chocolate and candy. I also think it is a good value for the price. Sometimes we do the prepacked and sometimes we put together our own boxes. Everything in this store has always tasted good and seemed fresh. The store is clean and well kept. There is plenty of mall parking. The store is easily located on the second floor. 21/100 read more

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This See's has been in the mall forever and is tried and true. You can't go wrong with the feee sample and the fact that you can build your own one pound box for $21. The staff is always friendly and the lines are not long. read more

The service at this location is excellent. Came in to pick up some chocolates and will admit it's not the best chocolate out there, however, when one has a craving, it will do. The store was clean, candy in the cases appeared fresh and the lady behind the counter was so very friendly. read more

See's Candies - Candy Stores Near Me - Thousand Oaks, California

Went in with my friend today and we weren't greeted when we walked in but greeted other people after us. Employees were rude and while paying an employee laughed at what I'm assuming was at us. Was laughing a little too much that she had to turn her back to us. read more

Was greeted by a rude look immediately as I entered the building. Judge mental, rude staff. Would not recommend. Definitely will be going to only Ventura after thus Edit: Hi Johnnie I don't care about making it right as I am not a candy connoisseur. However I do appreciate good customer service so what I would like to do is ask whoever was working Thursday at the register between 5:30-6:00 why they were staring daggers at me before I even walked in the store and explain to them how to provide quality customer service to your patrons in the future. Appreciate it :) read more

There is no other See's candies store with a more friendly staff than this one in The Oaks Mall! I had visited a See's in NorCal and was disappointed when I opened the white bag and saw I wasn't given what I had asked for and the quality of what I did receive was surprisingly poor. I came to The Oaks See's and without any question, they made it right. Amazing, genuine customer service with friendly smiles and warmth. Thank you, Wyonne, Raana, Michelle and Esmerelda! You are why my family and I will be faithful See's lovers. read more

I love giving great reviews and have never been pushed before to give a negative review. I grew-up on and always loved going to See's. I am very disappointed that they didn't make any dark chocolate Easter Bunnies this year, but that is not the purpose of this review. I went today to pickup a treat for my Mom and, while the store was at capacity, over heard the he/him and another woman stating that they hate it when people order items that they have to bend over for and he/him suggested that he just tells people they are out at of those items. I then went to the counter with my pre-packaged item and wanted to start a box. I asked to pick my sample, which is always accommodated, and was told no because they already had pre-selected samples. I mentioned that I understood I can't eat it in the store, but other stores are still accommodating, he annoying repeated the exact same sentence. I have been to many See's, spend hundreds of dollars annually at See's for gifts, and have never been told this. I have never walked out to go to another store for Easter gifts, but I left and will not be returning to this store. read more

I wish I could say I had a great experience Was overcharged for an extra box that I hadn't ordered. Very difficult to fix. The Employees ignored me at first. The young Man tried to get me to pay twice because he couldn't comprehend there was an error.Even the young lady that first assisted me couldn't understand what she had done! It took three employees and a half hour to refund their mistake, making me late to my eye doctor appointment. Offering me a free sample did not make me feel better . Won't be back to this location anytime soon. Don't say you were not warned .... read more

I have always been a sucker for limited time chocolates and candies, so I like to pop in and see the new stuff they have every few months. I came in on a Friday morning and a woman named Wyonne helped me- she might have been sweeter than the candy! I wanted to try a limited edition chocolate caramel and they were only available in the boxes. I caved and bought the box instead of my usual five individual pieces and Wyonne gave me an additional sample (we all know Sees does those awesome free samples)The gesture was small, but it was so nice and unexpected. Very lovely woman, Sees is lucky to have her! read more

Oaks Mall See's is doing a great job of serving customers. Love the product. The staff is always delightful.

We walked in and the store was busy and clean and smelled really good. We asked for a sample from Veronica and that rude salesgirl said if you want one you'll have to buy something. What???! We looked around and decided to buy a box made up for us. Wyonne waited on us. OMG! She is a wonderful person!! She was upbeat, fast and very nice! She took away all the bad feelings given off by Veronica . She gave us ones to try and made suggestions based on our answers to her questions . She is a lovely person. We left happy. read more

It's See's, and better than a lot of chocolates that cost twice as much. Service at this location has always been quick and friendly.

Good candies as always. Nice how they ask you what samples you like to try, rather than handing a random candy. Pleasant surprise and was greatly appreciated. read more

See's Candies - Taste of heaven! - Candy Stores Near Me - Thousand Oaks, California

The greatest candy! Savannah was also incredibly helpful and kind. Such a sweet soul who gave me the best experience and had great recommendations! read more

This is a cute lil sees candies. It has been in this location for years. I like you can get a free sample before you purchase something. The staff is very kind and helpful. Try to do the custom box but I recommend looking at your options before you go in. The chocolate: The chocolate has a good flavor it almost tastes high quality. It has a good quality flavor. The chocolate has a distinct flavor than other chocolates. My kids love the coconut chocolate. I am not really a fan of their fruit flavored chocolates. As always I have been going here for years and love it. It gets way too busy on a holiday. If you are in a rush just get the peanut and nuts combo pack. That one tastes better than the fruit pack. read more

It is a busy time of year for candy. I get that. However, when you are working the register and calling people who aren't ordering from behind the counter, you don't walk away mid line in front of you and go back working behind the counter! I should have gotten her name, but the customer service rep said "next in line if you're ready to check out" and several of us moved over to line up behind the register. She helped 3 people and then turned around us without a single word and put gloves on and started helping a customer in the chocolate behind the counter line. SO RUDE! Terrible customer service skills! We had several boxes of chocolates to purchase! Needless to say we will spend our money elsewhere after this extremely poor example of customer service. read more

While it's not Jacques Torres or Teuscher, it is consistently really good and reasonably priced chocolate. My favorite is the butterscotch square, followed by milk bordeaux, milk buttercream and california brittle. There are many other flavors to enjoy at this long-time chocolate shop. Make no mistake, See's Candies beats out the over-rated and over-priced Godiva any day. There's a reason (or many of them) why Godiva is always empty, but See's is always bustling with people. read more

Bought a box at the Thousand Oaks mall for V-Day this year and my wife was VERY disappointed this time (box # 016 LAD 13). We buy quite a few boxes for family here on the West Coast, and throughout the year we pay to ship some to the East Coast because they like it so much - 1st bad experience! The candy tasted old and not fresh like it usually did. Had some guests over - first question? How OLD is this box of candy? Wow - how embarrasing is THAT? They will get one more chance on Mother's Day and I WILL UPDATE THIS REVIEW. It doesn't take three strikes with me - one more bad experience and I am done with this company. This review "rounded up" to 3 from 2.5 stars because of the previous good experience we had with the company. UPDATE: Customer service - Quick, to the point and replaced our box with a new handpicked box. I will not buy pre-made boxes anymore. The fresh handpicked were better than the quality I've associated with Sees in the past. Buying Mom some more and shipping to her for Mother's Day. Sees handled this in a professional manner and were very apologetic. I expect to be satisfied with their goods from now on! One problem in 20 years and they handled it like a champ!!! read more

I have been shopping at this See's location for more than 25 years. I have seen it incredibly busy, including during all of the major holidays. After recently relocating back to the area, I was so happy to see that their customer service was just as great, if not greatly improved. I especially want to recognize a young man whose name tag read, "Andrew R." It is so refreshing to walk into a retail store and have a customer service representative seem genuinely happy to see you, and overall more than engaging. I had my 1 year old son along with my mother with me. He was extremely patient, and so helpful. I know a lot of corporations read these reviews, and our feedback does count. For someone who may only get a little recognition, I felt it necessary to share our outstanding experience with him. Thank you Andrew! We will be back, of course! read more

Simply the best!!! Don't miss the St.Patricks Day "potatoes"! Every year they sell out!

I especially like this location as it is never very crowded which means they are never sold out of favorites such as butterscotch squares and peanut clusters (which are a favorite of my friend Nick J.). Counter people are always willing to give samples and suggest new candies to try. The novelty candy is always colorfully packaged for any holiday you can imagine. The store is clean and bright. Mary See would be proud! read more

Customer service is stellar here!! Love the two ladies who have worked here for years and the new people shine too. Had to call customer service number recently for assistance & had great experience. Gift-giving with See's is the best!! read more

The line was crazy long and only one clerk. The other clerk had her back to us and was working on the computer. Really you can't take yourself away and help to shorten the line?? The other clerk was friendly but totally overwhelmed. They always make up for it with there delicious candy and free sample. I will go back even with bad customer service because it's my favorite chocolate of all time. read more

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