Dempsey is the best when it comes to Customer service, integrity and technology know-how. Eric and…read morecrew installed the original alarm in my home in 2013 and recently added a system for an ADU. They are very thorough, knowledgeable and fair. With Dempsey Alarms, you get an honest professional who follows up, takes care of all your concerns and makes sure everything works. I've recommended Dempsey Alarms to numerous friends and family and will continue to do so.

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

Joe was great to work with. He was flexible with his schedule to fit our installation in on short…read morenotice. He was very helpful in utilizing what we had that was still working from our old, vintage 90's system, to minimize our cost and didn't try to sell us anything we didn't need. His costs were reasonable and up front. No hidden costs. On the day of installation he showed up and and was very efficient even adding an additional sensor he hadn't quoted ahead of time at no cost to us. Before leaving he spent time with us to make sure we knew how the system worked and said to call any time if we have an other questions. Very professional, friendly and service-oriented. Overall a great experience!

Great service from Joe at SR Security!! We needed to…read moreupgrade our 20 year old home security system. He gave great advice and suggested simply using the existing setup but adding new control panels and glass break sensors. It added some much-needed functionality, including wireless access, but kept the cost down. He was able to get us on his schedule in a few days and had everything setup within hours. Highly recommend Scripps Ranch Security!

I'm so glad I discovered Accurate Security Pros, Inc while searching on Google -- truly a hidden…read moregem tucked in an office area not too far from the Trader Joe's in Scripps Ranch. From the moment I walked in, I was impressed by how friendly and knowledgeable the staff were, especially senior technician John W. who really knows his stuff when it comes to key brands and their history. John pointed out that the bland keys I had ordered from Amazon were actually meant for rekeying, not daily use -- something I never would have realized. He helped me pick the right keys from their huge and neatly organized collection on the wall, and to top it all off, he cleaned my old, rusty key so thoroughly that I honestly thought it was brand new when he handed it back. That level of care and professionalism is rare these days. If you're looking for expert service and a place that truly values quality, I highly recommend Accurate Security Pros. I'll definitely be back for any future locksmith needs!

We are adding a new bedroom and bath to our home and we went with 4 pocket doors. John, a true…read morecraftsman, came out today and spent all day installing pocket door latches and locks. He was hardworking, a true gentleman and did amazing job installing opening and lock sets for four solid pocket doors. This install can only be done by very few and John at Accruate is one of them. His bid appeared high at first but after seeing the work, I was thrilled to pay it.

Excellent Work on Our Access Control System!…read more I am very impressed with the service we received from Ameritechs. They came in to handle the wiring for our current Access Control Unit and did a fantastic job. They were thorough, testing every single lead to ensure everything was wired correctly. Thanks to their expertise, all of our strikes and doors are now functioning perfectly within our system. Professional, efficient, and highly skilled--I would definitely recommend them. Thank you for the great work!

The problem started when Ameritechs installed 10 cameras on my home camera system and did not…read morerecord the passwords or give them to me. I don't know anything about cameras and passwords so I didn't know to ask. When it came time to change the NVR, I was told they don't have the passwords and will charge me $750 to retrieve them from the cameras. I shouldn't have to pay for something they should have provided in the first place. Chris came over for $50 and examined the cameras, the analog ones that needed to be replaced, and suggested a new NVR. I got an estimate for $3030 to replace 3 cameras and the NVR and reconnect existing cameras to NVR. Without NVR it was $2130. There were no details about specs for the cameras or NVR. That's like sending a customer an invoice for $30,000 for "a car." People generally want a little more detail about what they're getting. I asked that they first just come out to retrieve the passwords for the 10 cameras, fix camera #7 that stopped working, and fix a screw that their tech stripped when he installed that camera. They said they wanted $750 to retrieve the passwords. They also wanted to charge $129 for someone to come out again and look at the cameras again, when I just paid $50 for Chris to look at them. And I maintain that I should not have to pay for something that they should have provided to begin with. I asked how many TB was in the Uniview NVR as the estimate didn't specify. The first time I was told it "supported storage" of 16TB to 32TB. Next email said the NVR comes pre-installed with 4TB storage. Next email said the NVR on the estimate does not come with any storage - they planned to reuse the old hard drives from my existing NVR - but no one ever asked me about that. Those drives were at least 5 years old and at end of life. If I wanted new hard drives, it would be an extra charge. I asked if cameras were 4K (the estimate only says 4MP). Finally, was told they would be 2K at $140 each. I asked about the warranty for the equipment. They said it's manufacturer warranty, not theirs, but didn't know and never said what it was. Isn't that something that every buyer wants to know? What is the warranty! Next estimate added $200 to reset the camera #7 that was not working, plus $750 to reset the other 10 cameras so I would have the passwords plus the $3030 for 3 new cameras and NVR - so $4624. And that probably didn't include any hard drive for the NVR as they were going to reuse my old ones. I got a lot of other confusing emails from Kanani interjecting things we never discussed like suddenly asking me if I wanted a hybrid DVR. I don't need a hybrid DVR. Then Kanani thought I wanted Uniview cameras. I never said that. Every time I asked a question, I got a different answer. Every time, the price got higher or didn't include some component that would be extra. I had another company come out to try and reset the camera passwords. He said that brand of camera TVT (Shenzhen TVT Digital Technology Co., Ltd) is difficult and takes 45 minutes to reset the password for each camera and get it onto the Avalonix XVR (which is why Ameritechs didn't want to do it either). He said it would be cheaper to replace the cameras with new 8K cameras. So, the 10 cameras that I just paid Ameritechs $4,439 to install in the past two years are now worthless. That doesn't seem like good customer service. I feel I was taken advantage of - I'm a senior citizen now and a woman alone and always a target to be ripped off because I don't know what I don't know. I think we might end up in small claims court because I really got screwed over. I don't have energy for it but some things you can't let stand.

I am familiar with this company because they always doing some kind of celebrity escorting at the…read moreevents I attend. But then I realized they also do private security like dropping by at an empty building and gave out tickets and warnings. Since my car has a handicap placard, I could park on any ADA spots, yet this heartless property manager have been stalking and pressuring me for not parking here, then I got more than a ticket or warning. The car got towed thanks to Allied. Never again

Honest from my experience and appreciate that. Doing their jobs and respect the ones that work for…read morethe company

I went in to get some car keys copied and they were very professional and efficient. I was in and…read moreout of there in 5 minutes. The cost to copy the double sided key was $7.50 each. They do advise that if you are copying a car key, you bring the car in so they can guarantee it works.

Gerardo did an excellent job at the Santee location. I had just bought a used car from a dealership…read moreand it only came with 1 remote key. I had bought 2 new ones on my own online and brought them into them. They programmed both the remotes and cut the attached keysThey were very inexpensive and lightning fast. The dealership would have charged me at least 3x as much. I was in and out in under 10 minutes. He even let me know that there was 2 previous keys that had been made & registered to my vehicle so he said he could deactivate them. That was a relief since I only got 1 when I purchased the vehicle, that was nice of him to go the extra mile and let me know and that he was able to do that. He let me know that since my original key is pretty worn down I should use that one as a spare and use the 2 new one mainly. Excellent customer service. Way to go Gerardo!

Update 08/2023 I appreciate Robert reaching out regarding…read morethe rebate. However, the person who has been in contact with me via Email is extremely rude and will not sign off their name on the exchanges. They asked that I update my review regarding my exact experience since it was "our fault" and not once did they offer an apology regarding miscommunication. When I said no, they replied "If that's what your conscious tells you then very well. Have a blessed day." I attempted to speak to a supervisor, but was ignored. If this is how ADT conducts business, it is very unprofessional.

Just wow! When I tell you that their customer service is EXCEPTIONAL, that is an understatement…read more It's so important to feel safe in your own home and I'm so glad I decided to go with this company. As a female you want to feel protected and from my quote to installation, the process was just super smooth. Definitely recommend!

Very happy with the security camera setup. Super professional, clean work, and took the time to…read moreexplain everything. I'd definitely recommend them to anyone.

Reliable and responsive. 100% recommend. Fair prices. Fixed several tech issues around the house.read more