We recently bought a house and wanted to install a home security system. We reached out to Smart…read moreShield after seeing all the positive reviews. Yud came to our house, helping us identify the best positioning for the cameras and quickly generating a quote that beat the other companies. The system is very easy to use as it is all controlled by the Alarm.com app. I highly recommend Smart Shield to anyone looking into home security systems, they really take care of you.

Incredible experience with Smart Shield! New house in Carlsbad literally had the wires ripped out…read moreof the hard-wired security system and hadn't been used in years. Somehow they were able to restore all of them and added hard-wired cameras, glass break listeners, smoke detectors, remote front door lock, and tied into my existing garage door openers - all controlled by the easy-to-use Alarm.com software. Mateus did a great job configuring the alerts and teaching me how to use the mobile app. Yud brings an incredible amount of knowledge from his experience and military background into designing your system. I thought the price was very fair considering the piece of mind they have given me and my family.

Dempsey is the best when it comes to Customer service, integrity and technology know-how. Eric and…read morecrew installed the original alarm in my home in 2013 and recently added a system for an ADU. They are very thorough, knowledgeable and fair. With Dempsey Alarms, you get an honest professional who follows up, takes care of all your concerns and makes sure everything works. I've recommended Dempsey Alarms to numerous friends and family and will continue to do so.

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

Ben and Cory were awesome; very knowledgeable with our "inherited" sound system, wire cleanup, and…read more5 security camera installs! They were 2 of about 5 businesses that actually responded to requests for a quote. I highly recommend this business and will use them for future jobs!

The technician was outstanding! Fast, knowledgeable, and the cost was really reasonable. Highly…read morerecommend!

Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

Extremely pleased with our experience with Glenn and Halcyon. He was able to come out the same day…read morewe initially called, give us a quote and install the next day. The best customer service I have had anywhere in a long time. We are very happy with the service and products. I would highly recommend to any friends or family that are looking for security solutions.

Service Requested: Camera installation, upgrades, and system troubleshooting…read moreQuality: 3/5- their cameras do not offer the audible noise that they advertise Value of service: 3/5 - could be improved by offering multiple ranges of camera options instead of the most expensive one knowing customers will ask for other options to compare. We've used Halcyon Mobile Security Solutions for almost 5 years even through an ownership change for various upgrades, repairs, and new camera installations. Overall, the quality of their work has been solid once completed, and their technicians are knowledgeable and professional on-site. We did run into an issue with a camera that was sold to us by a previous rep (who is no longer with the company). The camera's speaker never worked as promised, and it took quite a bit of back and forth to troubleshoot. While the team eventually helped address the concern, communication delays made it harder to resolve quickly. Another recent project, getting a quote and installation for an additional camera -- took about two weeks from start to finish. While that's not terrible, shortening that turnaround could really improve the customer experience and help boost their sales, since responsiveness is key in this kind of service. Despite some bumps, we continue to use Halcyon because they do solid work once the ball gets rolling. With a few improvements to follow-up times and communication, they could easily earn that fifth star.

Had a great experience with this company all the way around - from first response, flexibility in…read morescheduling, and especially with the tech, Edwin. He was very professional, knowledgeable, and helpful.

Second story roof satellite removal. The short they are professional company and this is something…read morethey do on a regular basis, so you can trust they will not screw up the work. I put the quote out and the responses I got back were either hilarious such as, "can i provide the ladder?" to way overpriced. They were easy to setup, upfront pricing and their tech showed up the next day. If you are looking for a fall claim against your property go with the other guys, but if you want it done correctly, safely, and timely then I recommend Ameritechs.

Out of business Now…read moreI have no warranty for my security camera system My bad in choosing this company

Worst company ever!!! Don't use these guys. I used these guys for my alarm system w/8 cameras,…read moresound system through the inside & outside, all AV systems & in wall vacuum system. Have had nothing but problems with this ridiculous system that just doesn't work. The father and son team do NOT work well together.... they just fight each other. The dads an idiot! Terrible customer service and charge u for every little thing. They NEVER take responsibility for their shorty work. 2 of my vacuum vents don't work, have never worked....still don't work!!! Tomorrow I have Cox Cable coming out to redo the entire system and new cameras! I HATE THIS COMPANY! Please spare yourselves the agony and expense..... DON'T USE THIS COMPANY!!! What a complete cluster fuck!!!

A huge shout out to the dream team - Mike, Gio, William & Chris - for taking the time to figure out…read moreand solve an ongoing manufacturer's glitch in my extensive commercial fire alarm system. With painstaking attention to detail, they were able to resolve the problem once and for all and get the system running at full capacity. Mike was incredibly receptive and patient with me and did not disappoint. He never gave up on trying to find a resolution. Gio was thorough and provided excellent support. Both William and Chris were there to make sure everything ran smoothly. I can't thank them all enough for bringing the system back to full capacity and would highly recommend Bay Alarm.

Nick B, Ryan, Jim, Adam, Daniel (Bag Alarm San Diego) did an awesome job completing the job…read more All my questions were answered simply and the work was explained to me. Instructions on how to program the badges were very easy. We're just waiting on the intercom (back order) to be installed ( reason why I gave a score of 4)

Impossible to get a response from. Long on promises short on delivery. I installed an expensive…read moresystem by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!!

We had Hi Solutions come out to run ethernet in our new home in Menifee, install security cameras,…read moreand wireless access points. They were professional, great communicators, and highly experienced and knowledgeable. This was in February 2024 and 8 months later the system they installed is stable, reliable, and has had zero issues. I'm satisfied with the system and the installation. I highly reccommend Ubiquiti products and Hi Solutions So Call as the installers. They do great work, its a good value, and the products and services are high quality.

As advertised. A fair price and competent technicians. That's all I ask for and that's what I got…read more Well done to them.

Great service, on-time and courteous technicians. Price for…read moreservices was very competitive as well.