I had a great experience with James Pruitt from Secure Roofing. This was my first experience in dealing with contractors for our home...and when considering replacing a roof and the expense that is involved, you don't necessarily want to go with the cheapest option. As it turns out, Secure Roofing was the least expensive option, but they used CertainTeed products, which is an excellent option.
We had 3 contractors come out to bid in total, each of them within about $1000 of each other, but overall, I felt that the knowledge and options that Mr. Pruitt laid out for us was our best match. He happened to be the first company we spoke with, but he took the time to sit down at our table and talk over the products, what he felt we needed (our roof was 13 years old and while it still had a little life left in it, we wanted to replace it before we had any larger issues occur), how he was going to take care of the ridge vents, the valleys and hips of the roof, as well as our odd patio cover which was at the time, shingled, but he explained (as did every other bidding contractor), that the pitch of the patio roof was not actually steep enough for shingles (it would actually create possible water rot issues down the road), and instead, he would replace the roofing with a synthetic water guard that would better protect it (also the same thing that all the other contractors suggested).
On the day of the installation, they arrived at 7:02a and were done, including clean up, by 5:30p (and that is even with a little bit of drizzle in the morning). We stayed out of the house for the vast majority of the day because I have 2 dogs and 2 small kiddos, but I didn't once have any concern about the crew or our home. The project manager, Matt, was onsite the entire time and sent me photo updates a couple times throughout the day. They put down tarps all around the home to catch the shingles and nails that were flying off...and even put a tarp over our pool to keep nails and such out of the pool.
They put on all new flashing around the home...even in some areas that didn't previously have flashing, they put on new boots (I think that is what they are called...the cylindrical items that stick up out of the roof for venting purposes), and at the end of the day, they used a magnet to go around the entire home to pick up all of the nails and screws that had gotten loose (and they did a great job with this...since walking around the home, I have found very few stray nails/screws...which is great since my dogs and kiddos like to play in the backyard without any shoes on).
Overall, it was a great first contractor experience for me and I would highly recommend this company to anyone looking for a new roof. read more