Cheri with Northwest Pianos is amazing! She helped me with a Shigeru Kawai SK3 that has a beautiful…read morewarm singing voice. Since I couldn't take delivery right away (renovating the house), she let me keep the piano in the store for a few months, and even allowed me to come play on it while my renovations are in progress! She's very patient, knowledgeable and responsive when it comes to communication, and Northwest Pianos has great selection of really good instruments!

I recently purchased a used baby grand piano at NW Pianos and was pleasantly surprised by how easy…read morethe process was! Cheri was friendly, knowledgeable, and extremely patient helping me find the perfect instrument to suit both my needs and the needs of my piano studio. The purchasing process was also extremely smooth from payment to arranging for piano movers. I cannot recommend NW Pianos enough!

Thank you for your "virtual assistance" to help me repair the loose leg on my piano bench! Sure…read moreappreciate you!

Tom tuned and voiced my Yamaha baby grand, which has not been tuned in several years…read more The piano is sounding much better. Tom noticed the una corda petal was malfunctioning and fixed. For the voicing I asked for a brighter than average sound and the outcome is great. Tom rebuilds pianos on the side, has a prestigious music degree, and has performed. His years of experience clearly allows him to provide exceptional service. As a bonus you get to hear him play as he is working, and he's a friendly guy.

Our delivery was friendly, fast and efficient. Aaron called ahead and gave us an accurate ETA…read more Thank you again for delivering our piano.

Reasonably priced for piano moving. They were fast and efficient. The guys who moved the piano was…read morevery friendly and nice. I got an appointment bc there was a last min cancellation. So grateful that they could move the piano so quickly. Thanks!

I had a truly excellent experience with Classic Pianos and recommend them without reservation. I…read morecame in search of a rehearsal piano with very specific requirements: something suitable for a rental situation, capable of silent practice with headphones, yet--above all--an instrument with genuinely good action. As a pianist returning to conservatory-level study after years of gigging, proper action is not a luxury for me; it is the foundation upon which all serious work is built. I was pleasantly surprised by the quality of the hybrid pianos offered at Classic Pianos. The hammer action is responsive, musical, and deeply satisfying--impressively close to an acoustic experience. While nothing replaces a grand, this instrument is an outstanding solution for a renter needing rigorous daily practice and keeping one's technique in shape. Hui was a pleasure to work with throughout the process: knowledgeable, patient, and genuinely attentive. She made everything easy and stress-free from start to finish. Since the piano arrived, I've been playing far more than I intended--which may be the clearest sign that the right choice was made. Classic Pianos did such a good job that my neighbors may soon need to leave them a review as well.

I recently worked with James at Classic Pianos on buying a grand piano for my living room. Classic…read morePianos has a great showroom with a lot of great pianos, and has provided top notch customer service. I visited all of the piano stores in the Seattle area and tried a lot of pianos looking for just the right instrument, so I encountered a lot of different situations. At Classic Pianos, James made me feel welcome to spend as much time as I needed playing the pianos. He checked in from time to time to answer questions or tell me about the models, but mostly kept out of my way. He has a background as a piano technician, and was able to speak really clearly to the technical differences between the instruments I was considering. His sales style was very gentle and not pushy, which I really appreciated. I've been really happy with the piano I selected, but I did find a small mechanical defect with the bench a week or two after delivery. Classic Pianos resolved this promptly by replacing the bench. James himself made time to come pick it up at my house and bring the replacement. I have been nothing but impressed, and would highly recommend it.

Needed routine tuning. Chose Tom, Great Northern Piano, on basis of reviews. Tom arrived…read moreprecisely on time, took care of the tuning with focus and efficiency. Piano sounds better. Fair price, good value. I'm pleased with the results and next tIme my piano needs work I know I'll be calling Tom.

My piano sounds great after our first tuning. There were a couple of keys in particular with issues…read morethat are now sounding great.

We hire them to tune our older baby grand piano. They were very professional, knowledgeable and…read moreanswered all our questions. We were happy with the service and promptness in letting us know arrival time. We will be using them in the future and highly recommend.

As a piano teacher, I would absolutely recommend Artisan Piano Services to anyone looking for a…read moreknowledgeable and professional technician to look after their pianos!!!! I got Cobrun as a technician and he was so friendly and patient with answering my questions. It was most impressive that after playing a few notes on my baby grand, he knew right away that it was tuned in Well Temperament and asked if I wanted to keep the tuning system. I had a hammer repaired and tuning from Well-Tempered to Equal Temperament. My other baby grand received a standard tuning and Cobrun adjusted the action on the lower octaves so that they all play without sticking and resistance. It was also especially comforting to see that they have their safety precautions for dealing with COVID in place: masks, social distancing, not touching door handles, etc. I appreciate that these folks did a lot to address concerns with the health of my pianos especially during this especially hard time.

I asked Jason to tune my first piano. He did an excellent job as a gentleman. Also, I would like to…read moreask for the next tuning.

After moving to Seattle less than a year ago, I had my piano tuned twice by another service and…read moredespite being highly recommended a well reviewed, he completely butchered the sound of my piano. The upper register was very sharp. I reached out to Jason and he has been my tuner ever since. His ear is incredible - he doesn't just listen for whether the notes are sharp or flat, but how each key sounds when compared to another ensuring that the piano sounds beautiful as a whole. Meticulous attention to detail - observing how each hammer strikes the strings, where they rest when not being played, etc. I cannot recommend him highly enough.

Vitaliy was absolutely amazing when it came to tuning our piano. Very detailed oriented when…read morecleaning and tuning our piano. Extremely thorough in making sure everything was in tip top shape and treated the piano as if it were his own. It's been 10 months since this initial service and our piano is still sounding mint. Highly recommended and will be booking him for future services.

Awesome service. Punctual! He took the time to explain what he was doing and several issues such as…read moresticking foot pedal I wasn't aware of. His knowledge of the piano is unparalleled and how ours was made. Thank you !

Great service in tuning my baby grand piano that hadn't been tuned for many years. It sounds…read morefabulous! Thank you Anthony! And you are a fabulous pianist yourself.

Willey tuned my two piano, one grand and one upright. He spent total of 3 hours and very pay…read moreattention to detail. And even did some small repairs with my piano cover. Highly recommended.

He tuned our piano years ago; he was truly professional and very personable. I know my piano needs…read moretuning...should've been done years ago. I'll call Mike's peeps soon!

10/10 would recommend! Truly the King of Piano tuning and extremely open and friendly! Can't wait…read moreto see him again in 6 months