My husband decided to stop on our way to South Lake Tahoe, he wanted to find a few tees…read more We walked in and immediately noticed about four young ladies behind the counter. Not sure who was an employee or who was just there hanging out. Not once were we greeted, my husband had to go to the counter to ask if he could use a fitting room. At that point I was the one helping my husband get different sizes and styles. The 30minutes that we spent there shopping not once did the move from behind the counter, you can see on the pictures I posted that one of them is sitting on the counter. The had snacks and drinks, I mean they were having a great time. At one point I heard an older gentleman asking about the current promos, one of the young ladies was yelling that they had 40% off across the store. My husband only purchased on tee since no one offered to get one off a mannequin, that was the size he needed. This was the worst experience we have had here, I hope someone addresses this with the employees. I would hate to see this store close because no one is making sales. This is my husbands favorite brand and it's nice to have this store 30min away from home

From start to finish, this was a great shopping experience; everyone was attentive, friendly, and…read morewent out of their way to show me options and ultimately find the item I was looking for. I was really impressed with their customer service. On top of that, the outlet price was a plus.

The most comfortable dress shoes I've ever had came from this company. I retired them recently and…read moream starting to look for a replacement. This store is super clean and has tons of variety. Dress shoes and more formal wear is what they are known for - but they do have some shoes and boots that look a bit more casual. I had the most comfortable shoes from this brand due to the super soft leather they were made from. Super soft and flexible. I don't like it when tough leather creases and stabs your foot or toe with every step. I picked up some belts as gifts - will be back to look for myself more one day soon. If you need to be in formal attire every day its so important to get shoes from here and maybe a ton of iron free shirts from Brooks Brothers - also nearby. Will make your day feel as good as possible.

Was shopping over the weekend at the Outlet Mall for new shoes for my upcoming wedding, and…read morehappened to pass by Johnston & Murphy. I'm not familiar with this brand, but decided to check the store out on a whim. Love their overall selection available, and wound up finding a pair that I liked, fit well, and was decently priced. As it was early on in our day, and we wanted to check out a few more stores first, the gentleman who assisted us kindly offered to put it on hold while we shopped around. In addition, he inquired about what else we were shopping for, and made some recommendations on some other stores that we could take a look at as well. After an exhausting day looking through the major brands, we found a few accessories that I wanted, but could not find another pair of shoes that I liked. When we returned to Johnston & Murphy, the same salesperson that was working from earlier was still there, and he both remembered me and the pair of shoes he put on hold for me, as well brought out some belts that I could try on. Having remembered our conversation earlier in the day when I mentioned I was also shopping for a new belt. When checking out, my fiancé noticed a very slight blemish on one of the shoes, and the salesperson very kindly buffed and polished both shoes for us without hesitation. And upon leaving, my fiancé noticed an elderly couple in the store in which the husband was wearing a cap from the same hotel we are getting married in at Hawaii. What a small world! Great experience, great service, and excellent quality and selection of men and women's formal footwear. Highly recommend this store, and will not hesitate to come shop here again!

Am deeply grateful to Andrea for her personal service in providing me with a value-priced selection…read moreof options for a Holiday gift for my partner. Anything by Brunello Cucinelli is going to be expensive (at least for me), but the outlet features top quality items at 40% off. Thank you, Andrea, for be matching what you sell by being top quality staff!

William DeJesus, assistant store manager went above and beyond in helping my husband get and try…read moreitems that he liked and suggesting ones that suited his style. We really appreciated his personable customer service and look forward to shopping again with his assistance! :) Thank you!

It's been sad times since Stance closed their outlet store at the Seattle Premium Outlets. Was…read morestoked to find out there's a Stance at the SF Premium Outlets. My favourite sock brand. They had a buy 4, get 2 free deal (mix and match) along with 50% off all apparel. Most socks were on sale for $9.98 USD to $17.98 USD. They had a great selection from their performance line. Only unfortunate thing is they don't have a dressing room to try on clothes. - 6x Performance socks ($9.98 USD each) - these are our go to for sports. Great quality and the freshtek infinit material is guaranteed for life. - Complex athletic short ($17.49 USD) - cheapest I've seen their athletic shorts. Comfy, nice material. You won't find Stance stuff cheaper.

I like the different patterns and styles but they don't last very long for the price. I filled out…read morea warranty claim online (socks are a few months old and worn 4,5 times) and never heard back.

So far good experience and lots of good deals! Sad to see…read moreSaks closing its doors... A lot of signature stores and discounted items. My opinion... worth visiting - definitely, will end up buying something. Service of most stores are good specially UnderArmor ... the lady manager Shuner was very accommodating and comes with a lovely smile and kind demeanor. Over all experience... recommend to check it out!

I was very impressed with this ball! Lots of variety from Gucci and Prada to lululemon, Diesel,…read moretoy stores, Japanese cosmetic store and more! We drove over an hour to get there cuz we were going to Chubby Cattle for dinner . It was a cold day but it was fun walking around looking at all the stores. Lots of variety and some stores were so busy that they had lines out the door. Lots of parking and so close to a nice food mall just 5 minutes.

I've been eyeing their pilot bag for a long time. It eventually went on sale for half off on the…read morewebsite but I hadn't tried it on in person. I forgot about it for a while. My boyfriend asked me what I wanted to do for our seven year anniversary and of course, I wanted to go shopping. Well, we came to the outlets to go to Yankee Candle. But that's just a tangent... I remembered that they finally finished the renovations and that there were a slew of new shops. When I entered the shop, I noticed how clean and organized it was. Not to mention the salespeople were approachable and not pushy. I beelined it for the pilot bags that were on a shelf in the center of the store, by the registers. They had a burnt orange saddle color and a bright blue. I was going to pick up the orange one but my eyes shot over to the wall along the left when I saw the colorblocked neutral pilot bag in both the small and the medium. Monica walked by to see how I was doing and let me begin my neurotic handbag shopping assessment. My heart stopped because it felt like the stars had aligned so that our paths would cross today. The planets aligned too since they were an additional 30% off the sale price. I couldn't believe my luck. The last thing I wanted to double check was to see where the bags were made. Maybe I've worked with handbags for too long. Maybe I care too much about sourcing. Whatever it is, Monica confirmed that they were made in Italy. From there, I had to decide which size I wanted. It took me a while and when I called my boyfriend in, he was of course no help. When I had decided on the small one, Monica checked and saw that they had another one in the back. After having dealt with handbag sales for so long, I didn't mind either way. But I know that shoppers care and it was really nice of her to bring me that one. Checkout was fast and I want to come back simply because the products are great and the service is excellent! Thank you, Monica! You're the best!

Best store in the bay area if you like this Brand. Prices…read moreare significantly lower than regular retail stores and i like to go there on Wednesdays ,usually they get more stuff and all sizes are still available. Fernando is very nice and helpful ,if you familiar with this brand and like they're clothing,this is the place to go!

I love this spot. I've been pretty sad that they left Santana Row, but at least there is this…read morelocation. I've always thought they had some of the best quality clothing, so surprised there are not more locations. This place is their outlet, so of course prices are a lot less, but still a bit on the pricier side. Still, you're paying for a better product. Overall, love Brooks Brothers and wish they were still in San Jose.

love my new bag and the store. definitely coming back to find more goodies. the collection is…read moredefinitely amazing.

Servicio excelente Muchas promociones…read moreMucha gente amable Mucha ropa diferente will come back soon

I like shopping here for Lululemon, especially that the store closes an hour later than the rest of…read morethe other stores at this outlet mall location. Always can find a good deal here. During the holiday season the shop does get somewhat busy. So be prepared! Most of the staff are welcoming and friendly, eager to help out. But there are a few which stands out to be not so friendly and helpful. Those individuals ruins the brand name and good will and reputation of Lululemon.

Big shout out to Tammy for helping me get my jeans and jacket! Very friendly and great serviceread more

We used to shop here regularly but the last few years not only is there nothing decent to buy the…read moreemployees don't even say hello.

The first thing that stands out when you enter this Theory Outlet is how well this contemporary…read morefashion boutique is merchandised. With a wide selection of apparel sorted by color, it was super easy to find the suit I wanted. Since it had been nearly four years since I last wore a suit, my business wardrobe was in desperate need of an update. Nik, the store manager, went the extra mile to offer helpful product knowledge, stellar service, and customer satisfaction. After listening first to understand my needs and budget, he suggested beautiful pieces that would flatter my body type and achieve my desired professional look. Intending to buy only one suit, I ended up purchasing three during the Thanksgiving Sale -- at great value and superior quality. After hand steaming each piece with care, Nik placed them in garment bags so they would be ready to wear for a business trip. I highly recommend seeing Nik when you are looking for the perfect contemporary business suit at great value.

I like the clothes but there is like less than 10 ppl in the store (half of it being staff) yet…read morethey intentionally try to build a line by not letting people in while they fold clothes. It's really annoying - management please address this! Not appropriate to keep ppl waiting for sake of waiting. Not efficient and upsetting. People in line are leaving too because of the frustration. It's the opposite of customer service, the staff is doing things that's convenient and easiest for them instead of for the customers. Change the policy of not letting people in, at least allow 25 ppl or something... it looks bad when your store is empty and you are forcing ppl to wait outside!