Store looks good from outside. Was looking for more vintage style graphic tees and I know they have…read morea variety of styles. Walked in and saw three ladies at the main cash point. None of them greeted me or offered any help, explain promos or what what I was looking for. They saw me they just didn't care. One women even walked past me to place stacks of T-shirts in the wall and ignored that we were 2 feet from each other. I literally just walked out now.

Cute clothes. Rude manager, should maybe concider a job outside of customer service if she's not a…read morefriendly person. Excellent customer service from everyone but the manager.

My husband decided to stop on our way to South Lake Tahoe, he wanted to find a few tees…read more We walked in and immediately noticed about four young ladies behind the counter. Not sure who was an employee or who was just there hanging out. Not once were we greeted, my husband had to go to the counter to ask if he could use a fitting room. At that point I was the one helping my husband get different sizes and styles. The 30minutes that we spent there shopping not once did the move from behind the counter, you can see on the pictures I posted that one of them is sitting on the counter. The had snacks and drinks, I mean they were having a great time. At one point I heard an older gentleman asking about the current promos, one of the young ladies was yelling that they had 40% off across the store. My husband only purchased on tee since no one offered to get one off a mannequin, that was the size he needed. This was the worst experience we have had here, I hope someone addresses this with the employees. I would hate to see this store close because no one is making sales. This is my husbands favorite brand and it's nice to have this store 30min away from home

From start to finish, this was a great shopping experience; everyone was attentive, friendly, and…read morewent out of their way to show me options and ultimately find the item I was looking for. I was really impressed with their customer service. On top of that, the outlet price was a plus.

Started my experience slightly rocky....but honestly the manager Alex went above and beyond to…read moreremedy the issue regarding my issues from a previous purchase. If anything I'd definitely just review client services with your sale associates. As I can definitely see how they aren't very attentive at first. But not going to judge on that aspect of my experience Thank you Alex for continuing to make me a returning client to Allsaints.

Loving this store, service great plus inventory was full of exceptional and beautiful pieces, there…read morewere lots of sales, and not like some stores do when they raise the prices then give you a sale, not here this is big time sale prices, they are dropping those prices like it hot!!!! So I bought this amazing bag! They got me a brand new one from the back all leather, fitting rooms were opened and it's just a beautiful display of beauties.

High end luxury brand. Salvatore Ferragamo. The shop is in the San Francisco Outlet. There is a…read moresecurity staff that stands at the door to open and close it for customers. No snatch n grab on their watch. The staff including security was terrific. Helpful. A staff member will approach you to offer assistance. I spoke with her and told her I was going to browse. No pressure. She was never too far away, the shop is not that large in physical size, so that was understandable. She was helpful without being intrusive. She provided great customer service. I recall the women's shoe section was quite extensive. Gorgeous shoes in variety of styles and colors. Quality material, beautiful leather. But as I looked at the prices, they seem to be the same as retail. I checked later online and it was. This shop seems to be a retail shop vs outlet pricing. To add, there were no sales or specials. I did not buy anything. But before you do, check for the written return or exchange policy before you make a purchase. Make sure it is written on the receipt as well. From the other Yelp reviews, there seems to be an arbitrariness of the execution of the return/exchange policy.

Always so happy to come here. I always got my sizes with incredible prices. Even I had more than…read moreenough shoes but still wanted to buy them.

I love this spot. I've been pretty sad that they left Santana Row, but at least there is this…read morelocation. I've always thought they had some of the best quality clothing, so surprised there are not more locations. This place is their outlet, so of course prices are a lot less, but still a bit on the pricier side. Still, you're paying for a better product. Overall, love Brooks Brothers and wish they were still in San Jose.

love my new bag and the store. definitely coming back to find more goodies. the collection is…read moredefinitely amazing.

This is a big store with many sections : Women and men s…read moreshoes Handbags , Sun glasses , hats , winter coats , contemporary style , classic style clothes , luggages , dresses , suits , clearance section and luxury items inside the locked case ( Chanel leather $2000 ) , etc . Only few staffs are working because hardly any customers inside . It is very clean and organized. I am looking at the handbags today . Most of the items they have are on the lower side like $40-$60 and lowers end materials . I am surprised that Bloomingdale's merchandise look like JC Penny . I did not find anything I like . Just browse and leave .

The Bloomingdale's outlet shop was pretty large, square footage wise. Because it was so large,…read morethere were not enough staff to properly provide customer service in all areas of the shop. They had a couple of cashiers and staff for the dressing room. But not enough working the floor. The two staff that I interacted with seemed to be robotic in their reactions, one was the cashier. Robotic but cautiously polite. Possibly due to amount of work tasked to them. I noticed the majority of the womens clothing were not tagged with a price. Kinda makes it difficult to shop without knowing the prices. The entire look of the shop was utilitarian in design. Basic. Feeling warehouse vibes vs department store. The areas I recall them having were: mens and womens clothes, shoe section, fine jewelry, accessories luggage, and women's undergarments. Again they may have had other sections, those are the ones I recall.

I love the hoodies the most -- they're really comfortable and not too expensive. Of all the North…read moreFace stores, this one is very clean and easy to select clothes from. Service is very good; I recommend going there.

Went with my wife yesterday to purchase a jacket. Never been to this location before. I usually go…read moreto the one in Berkeley. However, my wife wanted to see if this one was the same as that one. Walked in and was greeted by 2 employees. That was pretty friendly in my eyes. Found an employee, who was available, in the section I was in. He immediately asked me if i needed help with anything. I described to him what I was looking for and he showed me 2 diffrent items and walked away. However, neither was what I was looking for 100%... so I continued to look. I found a jacket that was locked up, so I went back to him to ask him to unlock. He was placing some items on a tank and said he will be there in a minute. However, when he finished, he walked past us and continued to put stock items that were not in his hand initially when I requested assistance. I continued to watch him stock, clearly ignoring my request. I went back to him and asked if he was going to help us, he looked at me and then he radioed for someone else. When that passion came, he held his hands up saying he was busy with the items he had. So, she apologized and thanked us for our patience. She unlocked the jacket, gave it to us and walked away. I tried on the jacket (Feeling a way about how we were treated by the other employee). I decided that I wanted to try on another color. Unfortunately, the employee was the only one in the area. I went to him and told him what I needed. During this time, he watched my wife struggle to zip up the 1st jacket. He finally stated he would do it. We stood there watching him fumble with the jacket close to 5 mins. We also had to stand there while he stopped to assist another customer with a question. We were in totally disbelief. After, he confirmed the size I needed, although I said it twice to him. He gave me the jacket and watched me while I sent to the mirror to look at myself. He stayed right behind us. So, I went to another mirror. He followed us. At this point, i was annoyed because the other employee did not ready us this way. I told him that we were going to buy the jacket,. He said "Are you going to buy the jacket?". I said yes. He said "Would you like me to take it to the front?". I told him that we can take it to the front ourselves. I all for the manager immediately when I got to the cashier. I spoke with Peter (Manager). I told him about the whole ordeal. I told him that I watched and heard how he interacted with other customers who were not black. I told him that we felt discriminated against. I told him that we felt disrespected. He told us that he was not excusing anything, but he wants me to know that the employee was autistic. I told him that e have people with autism in our family, I am a social worker and educator. However, how we were treated had nothing to do with autism. I told him this was ridiculous as 1st time customers. I told him that I was going to do a review on this location. He said he would coach that employee on this interaction. He asked me what he could do. I told him nothing really. We are pissed. He gave me 70% off to be used on the next visit. I told him to apply it more because I had no intentions of coming back to this location. That employee was racist.

I've been eyeing their pilot bag for a long time. It eventually went on sale for half off on the…read morewebsite but I hadn't tried it on in person. I forgot about it for a while. My boyfriend asked me what I wanted to do for our seven year anniversary and of course, I wanted to go shopping. Well, we came to the outlets to go to Yankee Candle. But that's just a tangent... I remembered that they finally finished the renovations and that there were a slew of new shops. When I entered the shop, I noticed how clean and organized it was. Not to mention the salespeople were approachable and not pushy. I beelined it for the pilot bags that were on a shelf in the center of the store, by the registers. They had a burnt orange saddle color and a bright blue. I was going to pick up the orange one but my eyes shot over to the wall along the left when I saw the colorblocked neutral pilot bag in both the small and the medium. Monica walked by to see how I was doing and let me begin my neurotic handbag shopping assessment. My heart stopped because it felt like the stars had aligned so that our paths would cross today. The planets aligned too since they were an additional 30% off the sale price. I couldn't believe my luck. The last thing I wanted to double check was to see where the bags were made. Maybe I've worked with handbags for too long. Maybe I care too much about sourcing. Whatever it is, Monica confirmed that they were made in Italy. From there, I had to decide which size I wanted. It took me a while and when I called my boyfriend in, he was of course no help. When I had decided on the small one, Monica checked and saw that they had another one in the back. After having dealt with handbag sales for so long, I didn't mind either way. But I know that shoppers care and it was really nice of her to bring me that one. Checkout was fast and I want to come back simply because the products are great and the service is excellent! Thank you, Monica! You're the best!

Best store in the bay area if you like this Brand. Prices…read moreare significantly lower than regular retail stores and i like to go there on Wednesdays ,usually they get more stuff and all sizes are still available. Fernando is very nice and helpful ,if you familiar with this brand and like they're clothing,this is the place to go!