We started our journey with Wilson's with replacing our water heater. It was on the blink and it…read morewas time. During the process City of Austin shut off water for a repair down the street and this caused a cascade of problems. A pipe to our kitchen clogged. That was re-piped. Then our kitchen faucet failed. Wilson's stuck with us all along the way. Our Nextdoor neighbor also had problems with flow after the city's work. I recommended Wilson's to them. They were very satisfied too! Highly recommend Wilson's!

Great experience! With a toilet replacement…read more On time and handled with care. Definitely recommend.

When we began hearing a "gulping" sound coming from under our IPE wood deck in our backyard. We…read moreimmediately suspected it was being caused by a leak in the waste line that services the guest bathroom and zig zags through the yard to ultimately connect to the sewer line in front of the house, and knew this was an issue that required immediate attention. Unfortunately, our regular, trusted plumber was unable to schedule a repair for several weeks out and we were expecting company, who would be using that bathroom, the following week. After reading many online horrifying plumbing stories, we were wary of using a new plumber but knew we had to act fast. My call to another referral, after describing the problem, was met with an over-the-phone estimate of $2,500. Yikes! Despite being eager to get this repaired, I decided to get another estimate. Good Flow to the rescue! While they did have an initial charge to come out and provide a diagnosis and estimate, they told us it would be applied to the repair if they did the work. I called and spoke to Jessica in the office on a Thursday afternoon and their crew were here first thing Monday. Within less than 2 hours, they were able to carefully remove the 4 IPE wood boards, inspect the line, which had indeed become disconnected at a joint, repair it, replace the boards (undamaged) and pressure test it to ensure it wasn't leaking elsewhere - all for a very small fraction of what the other company had estimated. (I will add that we did have photos of the lines when they were installed before being buried and covered by the deck just in case we ever needed to locate them, so this helped; Good Flow told us to never lose these photos lol.) Good Flow was not only reasonably priced, they were professional, courteous and respectful. We are so grateful to have found these guys and won't hesitate to use them in the future.

Very disappointing experience with Good Flow Plumbing. We hired them for a significant plumbing…read morereplacement and later discovered that necessary work had been left unfinished, including a disconnected plumbing vent and a toilet that was never properly reset. We contacted Good Flow multiple times to have them return and finish the job. They scheduled a visit but never showed up, and subsequent calls and emails went unanswered. We eventually had another licensed plumber inspect the work, who confirmed that additional work was needed to properly complete the job. We reached out to Good Flow one final time in writing with the findings. We received no response. Issues can happen on a large plumbing job, but the complete lack of communication or effort to make things right is unacceptable. Unfortunately, we'll now have to pay another plumber to finish the work and cannot recommend Good Flow.

I recently had an unfortunate situation, at my home, where I found my tank water heater, was…read moreleaking out of the bottom, into the overflow reservoir, and out the overflow pipe, into the yard, at a rather heavy rate. It was near emergency status, because if it gave way, and increased flow, it would have flooded part of my home and my garage. With this information in mind, I took to Yelp to get information and bids from licensed plumbers in my area, that could assist me ASAP. I was very clear in my request and stated that I would most likely need immediate service, even though it was a late Friday afternoon and upcoming weekend. I received notification immediately from Clear and Present Plumbing, and began messaging back in forth with David, the owner. He was very professional and thoughtful in his communication, and patient with my barrage of questions. I did receive other communication from some other local, and nationally recognized companies, while speaking with David, but their responses felt generic and not as genuine. I mentioned to David that several of my neighbors had used his services before, and mentioned the company on our Facebook neighborhood page, so I felt very comfortable doing business with them based off of that. We agreed on the time it would be done, and the set cost of the services. The pricing was extremely competitive, especially since I was receiving "after hours" service. David offered me several payment and financing options, as well, which was refreshing. I was advised that his licensed plumber Travis, would be reaching out to me at a specific time frame, on Saturday. Travis contacted me ahead of schedule and advised me he was on the way to complete my project. Travis arrived with a clean work vehicle, uniform, and positive attitude. He completed the work quickly, with competency and respect for my property. He tested that everything was working properly, and cleaned up after himself. I would not hesitate to recommend this company, for any of your plumbing needs.

David is excellent. He clearly walked through my potential issues with my hot water heater and gave…read moreme options. He also helped me get the most out of my water softener. I'll never hesitate to call David for any future plumbing issues. I feel at ease knowing I have his number!

you won't find many tradesmen like David in the state of Texas. As an individual he is a standup…read moreguy: very down to earth, laid back and easy going. As a professional plumber, his overall quality of work, standards he sets for himself in terms of craftsmanship with his trade, and attention to detail are all as close to perfect as one get it. He is my ONLY referral I give customers when it comes to plumbing. His prices are also extremely fair for the value of work you will receive. I have seen multiple plumbers not even half as capable as David is who charge twice as much as he does. Read the reviews on here, and call David for any plumbing needs, and when he finishes your project you will feel compelled to write your own 5 star review.

My water heater died and after reading reviews called David Oppermann from Make It Drain. He came…read morethe next morning and confirmed it needed replacing (it was 15 years old) then came the next morning and replaced it in 3 hours, also replacing the connection pipes, drain pan, and valve. He talked me through general maintenance and usage during the install. He is a very nice person and did an exceptional job. He even upgraded me from a 38 gallon to 50 gallon water heater for the same price. He was separately contracted to replace old valves in our building of over 430 apartments without a single issue. I would highly recommend him to anyone needing a plumber.

I have been using Fast Plumbing for years and never had a bad experience. Melissa is always so…read morehelpful over the phone, and the plumbers that come out have been courteous and efficient. They also understand prioritizing and triaging so if you truly have an emergecy they will be there to help you right away. Once I had a major leak under the slab and in getting multiple bids they came in as the only reasonable solution. Not the cheapest but reliably great work and great value.

We have used Fast Plumbing for many years now. Their plumbers are professional and work hard to…read moreget the job done. We have used them for some serious jobs in our home such as replacing the main water valve, water heater replacement in our attic, replacing plumbing pipes, shower plumbing, sink plumbing. During the freeze of 2021 we lost a huge Oak tree and the root-ball busted our main water line to the home and they did a fantastic job getting our home repaired. Their customer service team is A+ amazing as well.

Cant recommend these guys enough. Ben & Mike were able to come onsite and fix my pressure issues in…read moreno time. Professional, thorough, and honest. Highly recommend using them with any plumbing needs. Thanks again y'all!

Benjamin BL Plumbing recently installed a heat pump water heater in our house. I spent a lot of…read moretime getting recommendations from neighbors, family and friends and got estimates from a couple of plumbers. I also spent a lot of time doing research on the best water heaters to install. Benjamin spent a lot of time answering our questions and going over the latest city of Austin requirements for the installation. We needed some other plumbing work to be done so we just had Benjamin do those things as well. His plumbing company was really easy to work with and Emily was very kind and helpful as well. We are happy with everything so far. I would definitely recommend this company.

These folks have been to our home no less than 5 times over the last few years for various things…read moreand have always been quick to respond, incredibly reasonable on their pricing and always send professional and competent individuals. It's always a stressful situation when you must call a plumber, but these folks are top notch and treat us like royalty.

Lanier Plumbing served me well, while they were in business. They closed in 2023. Benjamin Franklin…read morePlumbing has taken over their phone number. BFP charges a $99 service fee to just come to the property and does not apply it to the cost of the job, whether they do anything or not.

We had some work done to fix a sprinkler line which had a leak. It was repaired in less than an…read morehour. I did have a question, and the owner immediately called me and put my concerns at ease. Thank you!!

Great experience would definitely recommend. They were on time and a reasonable price for my…read morebathroom sink supply line replacement.