One doesn't normally call the Well Service folks just to say hey or do an annual checkup. One…read morecalls them in desperation. And in the background you're only thinking about 2 things, how soon will I get water and what is the end bill going to be. We contacted these guys on Tuesday because we had no water. Within hours we found out that it was a simple reset. We called them back and told them we're good and they didn't have to send anyone out. They were very nice about it and said no problem just keep us in mind. In the evening the water stopped again so we left them a message to put us on their list again for the next day. They contacted us Wednesday AM promptly and said they would be here in 10 minutes. We live 5 miles from them. They came here assessed the situation and our day began. Initially, it was a electrical wire that had burnt, and fortunately did not catch fire to our well bldg. Methodically continued and learned that the water pressure was very slow and could be a pipe. Of course 30 pipes down, the last pipe had a hole in it. This was not immediately discovered as the guys wanted to have the pump checked out at the manufacturer in Austin. They returned the next day and replaced pipe and put everything back together. Water was flowing immediately. The guys were very professional - no cursing, smoking - and kept us abreast of everything that was going on. An educational experience for those that want to learn. They pulled our pump higher and ingeniously salvaged lots of the excess wire in the event in the future we have to go further down. The staff on the phone was wonderful, so compassionate about what they do. Wanting to make sure everything is right and we have no complaints. We don't have any complaints and we will definitely keep Glass on our main contacts in the future in the event we need well service again. Also very insightful on the existing reviews that they do more than just fix wells. Great job, Glass Team!!! AND particularly ANTHONY, he was so zealous at what he did. The 2nd day he came in not feeling up to par (food poisoning), but he kept to it. Finally, pricing was very reasonable for what they did. In the past we used someone else and due to lack of safety, dropped our pump to the ground and resulted in a new well that they wanted to bill us some $20K. Never to call on them again. Glass will be No. 1 on our list.

Excellent service, outstanding quality, there Value cannot be beat. Definitely recommend Glass…read moreWell Services..

With all due respect, The Softener Shop has proven to be one of the most inconsiderate and…read moreunprofessional companies I've ever attempted to hire. I successfully scheduled two appointments for technicians to visit my home for a water softener installation and they successfully neglected to show up or even attempt a courtesy call to notify me. Although I cannot provide input on their expertise, I can say with confidence, that customer service apparently is not a priority. I sincerely hope this is not how they conduct business. Do not recommend.

From the owner: Sales & Service on Water Softeners, Iron Breakers, Filtration, Ultra Violet Light Systems and moreread more

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

I've had a PurAgain system in my home for about two years, and unfortunately my experience has been…read moreextremely frustrating. During the original installation, the plumbing underneath my sink was installed incorrectly, which caused a backflow issue and eventually rotted the wood at the bottom of my cabinet. I was initially assured that someone would be sent out to repair the damage. Later, I was told they couldn't find anyone to do the repair and was asked to find someone myself to provide a quote. The contractors I spoke with told me that because of the extent of the damage, it would likely be cheaper to replace the lower cabinets than to try to repair the rotted area. I relayed that information back to PurAgain, and after that, communication basically stopped. When someone later came out to service my filters, I showed them that the cabinet damage was still there and had never been addressed. On top of that, the under-sink water tank stopped producing water. PurAgain did replace that tank, and the technician told me I should hear from someone within 48 hours regarding the cabinet repair. Once again, nobody contacted me. Now, only about six or seven months later, the replacement tank appears to have failed as well. At this point, I've dealt with damaged cabinetry caused during installation, repeated equipment issues, expensive replacement filters, multiple promises of follow-up, and very little actual resolution. I also previously left a review about my experience, and I recently noticed that it is no longer there. I have no idea why it disappeared, and nobody ever contacted me regarding it, but I wanted to make sure my experience was documented again. I'll be contacting PurAgain again regarding the latest tank failure, but after approximately two years of dealing with these issues, I cannot recommend this company based on my experience.

Kyle has done a few different jobs for me. He is always professional and does a great job. His…read moreprices are reasonable and I love that I get a text when he is on the way. Highly recommend.

Kyle runs a top notch business and is a highly skilled and competent plumber. All of my projects…read morewith Plumbsy have gone well.

Russell installed my soft water conditioner about 6 years ago. We recently experienced a water…read moremain break in our community well and the water had not been tasting good ever since. Russell went out of his way to accommodate my time schedule and arrived early to check the system out so I could run up to Austin for a medical appointment. The softener was running correctly but the taste was still off. He recommended a whole house carbon filter as a solution. He explained the water company is probably adding more chlorine because it is a community well, which does leak and break often. I'm completely confident this will solve the taste issue. Not only was Russell prompt, but also courteous and highly professional, just as he was 6 years ago. On top of all this, this solution was very reasonably priced. I would recommend Lone Star Water Services to anyone looking for an improvement to their water quality at home. I honestly can't say enough great things about this company and Russell, and their forthright and thoughtful approach towards their customers and their water issues.

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

My system leaked and flooded my garage causing a lot of damage and mold…read more This company refused to accept responsibility and simply lied that it did. It leak even when I have video proof. Do not recommend this company and would not choose them.

5 Stars - A True Professional and Lifesaver!…read more After doing extensive research into countless water softener systems, comparing brands, technologies, reviews, and long-term value, I can confidently say that working with Dustin at American Water Company was one of the best decisions I've made for my home. His knowledge of the industry and honest, detailed explanations helped me cut through the confusion and finally feel confident in my choice. But Dustin didn't stop there--he went above and beyond every step of the way. From the initial consultation to the final installation, he made the entire process seamless and completely painless. He anticipated questions I hadn't even thought to ask and made sure I understood everything about the system, how it works, and how to get the best performance out of it. In a time when genuine customer service seems to be fading fast, Dustin is a breath of fresh air. His responsiveness, professionalism, and clear dedication to doing right by his customers are truly rare. He's not just selling a product--he's delivering a level of service and care that is increasingly hard to find. Dustin has absolutely earned my business for years to come, and I wouldn't hesitate to recommend him--and American Water Company--to anyone looking for the best water solution with top-tier service. Thank you, Dustin!

David is knowledgeable and attention to detail person. He installed my softener system perfectly…read morefine.

Professional, quick and clean service! Will definitely be recommending to my friends and neighbors!…read moreDavid managed to get everything done within one day, he answered all my questions and i'm very happy with the final result!

We had Bret install a new water filteration system around October 2014. It was the 3rd system in 15…read moreyears. The other two systems were basically useless after a year or two so we had reservations with any new water system contractor who would come out. Bret has done a tremendous job. We have the softest water with absolutely no smell. Hiring Absolute Water Solutions was the best decision we made in a long time! You will not be disappointed.

I couldn't of been more pleased with the service I've had from absolute water solutions they…read moreinstall the softening system 11 years ago it stopped working I called Brent and he walked me through a simple solution over the phone didn't take maybe 10 minutes got it working again didn't care to charge me for his trouble very friendly very polite very courteous as he was when he installed it several years back and I couldn't be more pleased with the service I received and I highly recommend absolute water solutions

Adrian and his digging crew came an hour earlier than expected at 8 am and finished at past 1 pm…read more I'm very pleased with the installation of my E-2000 from Kind Water Systems. He briefly explained to me what he did and what I have to do, which is basically nothing, except to call him if there's any problem or when the sediment filter has to be replaced next year. There's just one thing that I noticed. The cover for the water drain was missing. I'm not sure if the guys who worked on the water drain misplaced it I texted Adrian about it as soon as I noticed it was missing a few hours after he left, but I haven't heard back from him. Anyway, I'm glad to be enjoying the water and having peace of mind that my water heater, dishwasher and laundry machine will last longer from scale build-up. Thank you, Andy.

Andy and Leo are MASTERS in the world of water filter systems. I had a water softener, whole house…read morefilter and reverse osmosis system installed by them...plus leak detection sensors. They were thorough, absolutely amazing in their attention to detail, super fun to learn from and just truly experienced in their domain. Seriously, they made it all fit like magic, tested and help me set up the leak detection so that shut off would be automated, if it happens and I am not around. Andy, Leo and Melody have such a high standard of professionalism. I can say their integrity, quality and honesty were above and beyond what I expected. Will definitely work with them again for all my water filter needs! HIGHLY recommend!!!