Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Problem explained and resolved quickly. Agent was friendly and on time. Provided estimates before…read moreservice provided

Great price, great communication and very professional. Niles's communication and attention to…read moredetail is top notch. I'd choose these guys every time!

Niles was great. We're very happy with the system and service he provided. He delivered on…read moreeverything he said he was going to do and when. Pricing seems very fair. No BS. Thank you.

Russell installed my soft water conditioner about 6 years ago. We recently experienced a water…read moremain break in our community well and the water had not been tasting good ever since. Russell went out of his way to accommodate my time schedule and arrived early to check the system out so I could run up to Austin for a medical appointment. The softener was running correctly but the taste was still off. He recommended a whole house carbon filter as a solution. He explained the water company is probably adding more chlorine because it is a community well, which does leak and break often. I'm completely confident this will solve the taste issue. Not only was Russell prompt, but also courteous and highly professional, just as he was 6 years ago. On top of all this, this solution was very reasonably priced. I would recommend Lone Star Water Services to anyone looking for an improvement to their water quality at home. I honestly can't say enough great things about this company and Russell, and their forthright and thoughtful approach towards their customers and their water issues.

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

I recently had an unfortunate situation, at my home, where I found my tank water heater, was…read moreleaking out of the bottom, into the overflow reservoir, and out the overflow pipe, into the yard, at a rather heavy rate. It was near emergency status, because if it gave way, and increased flow, it would have flooded part of my home and my garage. With this information in mind, I took to Yelp to get information and bids from licensed plumbers in my area, that could assist me ASAP. I was very clear in my request and stated that I would most likely need immediate service, even though it was a late Friday afternoon and upcoming weekend. I received notification immediately from Clear and Present Plumbing, and began messaging back in forth with David, the owner. He was very professional and thoughtful in his communication, and patient with my barrage of questions. I did receive other communication from some other local, and nationally recognized companies, while speaking with David, but their responses felt generic and not as genuine. I mentioned to David that several of my neighbors had used his services before, and mentioned the company on our Facebook neighborhood page, so I felt very comfortable doing business with them based off of that. We agreed on the time it would be done, and the set cost of the services. The pricing was extremely competitive, especially since I was receiving "after hours" service. David offered me several payment and financing options, as well, which was refreshing. I was advised that his licensed plumber Travis, would be reaching out to me at a specific time frame, on Saturday. Travis contacted me ahead of schedule and advised me he was on the way to complete my project. Travis arrived with a clean work vehicle, uniform, and positive attitude. He completed the work quickly, with competency and respect for my property. He tested that everything was working properly, and cleaned up after himself. I would not hesitate to recommend this company, for any of your plumbing needs.

David is excellent. He clearly walked through my potential issues with my hot water heater and gave…read moreme options. He also helped me get the most out of my water softener. I'll never hesitate to call David for any future plumbing issues. I feel at ease knowing I have his number!

Andy was quick to respond to my request and shared all the information I needed to select them to…read moreinstall my new water softener. Adrian was incredibly nice and willing to talk through the installation (replacement) with me and answered all of my questions. I would not hesitate to recommend this company!

Adrian and his digging crew came an hour earlier than expected at 8 am and finished at past 1 pm…read more I'm very pleased with the installation of my E-2000 from Kind Water Systems. He briefly explained to me what he did and what I have to do, which is basically nothing, except to call him if there's any problem or when the sediment filter has to be replaced next year. There's just one thing that I noticed. The cover for the water drain was missing. I'm not sure if the guys who worked on the water drain misplaced it I texted Adrian about it as soon as I noticed it was missing a few hours after he left, but I haven't heard back from him. Anyway, I'm glad to be enjoying the water and having peace of mind that my water heater, dishwasher and laundry machine will last longer from scale build-up. Thank you, Andy.

Fantastic company- pleasant, professional, knowledgeable, efficient, very reasonable cost. I also…read morelove that it's a family-owned business. Geronimo was able to come out same day and even worked after hours to get the repair done. I called another company first and their quote was over triple what I was charged with Geronimo and Sons. I cannot recommend them enough- Ten out of Ten Stars!

We awoke Saturday morning after Christmas to very low water pressure. I went outside and found…read morethat water was bubbling out of the ground near our house. I shut the water off and requested a plumber via Yelp. Geronimo and sons was the least expensive and said he could repair it today. He came by around 3 pm and had us up and running by 4:30. He did a great job and replaced our grass as best he could with everything soaked from the leak . I was very grateful he was able to complete the repairs on a Saturday after the Christmas holiday for a reasonable price. He's also very professional and courteous. I got his card and will definitely use him again if we have another water disaster.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

Never returned phone call so how can I say yes. They can start off by returning phone calls. I…read moredon't understand how a company can advertise emergency services but not make an effort to do so.

Billy was great. Very kind and warm. Felt very comfortable with him in our house. He took his shoes…read moreoff and was very polite. Price was great. High quality product. Highly recommend for your reverse osmosis needs.

I was referred to Steve by a friend of a friend. I was going to interview a few companies to set up…read moreour water system but when I met Steve I knew we had our guy. I was prepared to spend a ton of money to get the right water system for our family. After Steve interviewed me about our needs he told me I didn't need as much as I thought. That was refreshing and I knew then that I was dealing with a super honest gentleman. Steve's knowledge, customer service and graciousness far exceeded my expectations. Our water softener, reverse osmosis and filter are functioning top notch. The install is immaculate. He even inexpensively solved an issue we had with bacteria. I don't Yelp very often but felt it was necessary to share this experience with the world. Don't go anywhere else for your water system needs!!

We recently installed water softener and reverse osmosis with them, and we are very happy with the…read moreresults. The water don't smell like chlorine anymore and taste so much better. Great maintenance explanations as well and very patient installers.

I have been using their services for the past few years to maintain our home Brita pro water…read moresoftener system. Every instance has been very pleasant and professional. From the initial calls with Angela to make an appointment to the completed service, the experience all-around is hands-down the best! They are very responsive and helpful and even go above-and-beyond to ensure all your questions and services are taken care of. Highly recommend them for all your water-services and maintenance requirements. Thank you and will be utilizing for more! Enjoy!

My system leaked and flooded my garage causing a lot of damage and mold…read more This company refused to accept responsibility and simply lied that it did. It leak even when I have video proof. Do not recommend this company and would not choose them.

5 Stars - A True Professional and Lifesaver!…read more After doing extensive research into countless water softener systems, comparing brands, technologies, reviews, and long-term value, I can confidently say that working with Dustin at American Water Company was one of the best decisions I've made for my home. His knowledge of the industry and honest, detailed explanations helped me cut through the confusion and finally feel confident in my choice. But Dustin didn't stop there--he went above and beyond every step of the way. From the initial consultation to the final installation, he made the entire process seamless and completely painless. He anticipated questions I hadn't even thought to ask and made sure I understood everything about the system, how it works, and how to get the best performance out of it. In a time when genuine customer service seems to be fading fast, Dustin is a breath of fresh air. His responsiveness, professionalism, and clear dedication to doing right by his customers are truly rare. He's not just selling a product--he's delivering a level of service and care that is increasingly hard to find. Dustin has absolutely earned my business for years to come, and I wouldn't hesitate to recommend him--and American Water Company--to anyone looking for the best water solution with top-tier service. Thank you, Dustin!