Great job, very knowledgeable and courteous !! Had very helpful advice…read more Thank you again !

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Niles installed a water softener for us, and we're happy with the result! Niles gave us the best…read morequote amongst other installers in Austin. He's also very knowledgeable and answered all of our questions and concerns clearly. You will get great quality and service working with this company at a fair price! A year later, the system is working perfectly with low maintenance. Just refilling the salt pellets when the water line drops below the pellets.

Answered all question prior, during and after installation. Called prior to arrival, showed up on…read moretime and charged price quoted. Installed a clean looking system and tested water before and after installation.

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

I was looking for a soft water system and spoke to many companies to get estimates and hear their…read moresales pitch. I looked at reviews on yelp and online. Lone Star by far had the best ratings and had a good price. I did choose this company and everything went well. Lone Star didn't try to sell me anything extra. As a matter of fact I asked about an R O system and I was told to wait for the soft water system to go through a few regeneration cycles before spending extra money for an R O system. I really appreciated that. If you're looking for a soft/R O water system I recommend giving Lone Star a call before you decide on a company.

David is excellent. He clearly walked through my potential issues with my hot water heater and gave…read moreme options. He also helped me get the most out of my water softener. I'll never hesitate to call David for any future plumbing issues. I feel at ease knowing I have his number!

I didn't use this company due to the cost but they actually responded to me and gave me information…read moreon how to do the job by myself. They seem to be honest and helpful.

I needed the head for my water softener replaced. I called and talked with Tina who sent Adrian…read moreover the next day. Adrian told me exactly what was needed and didn't try and upsell thing I wouldn't need. When the part came in Andy, the owner, came over to install it. Andy did a great job and took some extra time to explain what he was doing as well was many other questions about the plumbing he was installing. This is a family owned/run business. My experience with HWC has been exceptional. Everybody I dealt with, especially Andy, is a notch or two better than other vendors I have dealt with. IF YOU NEED WATER CONDITIONING (softeners or filtration) ANDYS NEEDS TO BE YOUR FRIST CALL!!

From 5 years I am going with them and every time they did great job. First I called them regarding…read moreRO system to install in our first house. And every year for filter change also

We awoke Saturday morning after Christmas to very low water pressure. I went outside and found…read morethat water was bubbling out of the ground near our house. I shut the water off and requested a plumber via Yelp. Geronimo and sons was the least expensive and said he could repair it today. He came by around 3 pm and had us up and running by 4:30. He did a great job and replaced our grass as best he could with everything soaked from the leak . I was very grateful he was able to complete the repairs on a Saturday after the Christmas holiday for a reasonable price. He's also very professional and courteous. I got his card and will definitely use him again if we have another water disaster.

Geronimo helped us out with a sewer pipe leak after our first contractor backed out. He was…read moreresponsive, reasonably priced and good to work with. I found him through Yelp reviews- thank you Yelp!

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

Billy was great. Very kind and warm. Felt very comfortable with him in our house. He took his shoes…read moreoff and was very polite. Price was great. High quality product. Highly recommend for your reverse osmosis needs.

We were originally drawn to Steve and Aqua Systems as a local company and we were wanting to do…read morebusiness locally. We called and got a very competitive quote from Steve for a water softener install and were so impressed with his professionalism that we just decided to use him from the first call. We scheduled our installation and then Steve had done several water softeners in our neighborhood and knew that there was a builder that did not connect the clean-out from the water softener to the septic system. He did the research and confirmed that our builder was the builder known to not have connected them to the septic system. He then came out on his own time after-hours one night and dug the hole around our clean-out to confirm at no extra charge to us. He referred us to a plumber who got the clean-out connected correctly and then came back the next day and completed the install in the time frame promised, at the price promised and with a thorough training job done to make sure that we knew how to work the system. From start to finish, this was one of the best customer service/professional jobs that I have ever seen from a contractor and will continue to use Steve and Aqua Systems in the future.

We purchased a water filtration system from Hill Country H2O last year. The installation…read moreappointment was professional and thorough, and the system has worked great with no issues since. We recently had it serviced as part of the annual maintenance. Derek arrived on time, answered our questions, and completed the service quickly and courteously. Highly recommend Hill Country H2O for anyone interested in a water filtration system.

I have been using their services for the past few years to maintain our home Brita pro water…read moresoftener system. Every instance has been very pleasant and professional. From the initial calls with Angela to make an appointment to the completed service, the experience all-around is hands-down the best! They are very responsive and helpful and even go above-and-beyond to ensure all your questions and services are taken care of. Highly recommend them for all your water-services and maintenance requirements. Thank you and will be utilizing for more! Enjoy!

My system leaked and flooded my garage causing a lot of damage and mold…read more This company refused to accept responsibility and simply lied that it did. It leak even when I have video proof. Do not recommend this company and would not choose them.

5 Stars - A True Professional and Lifesaver!…read more After doing extensive research into countless water softener systems, comparing brands, technologies, reviews, and long-term value, I can confidently say that working with Dustin at American Water Company was one of the best decisions I've made for my home. His knowledge of the industry and honest, detailed explanations helped me cut through the confusion and finally feel confident in my choice. But Dustin didn't stop there--he went above and beyond every step of the way. From the initial consultation to the final installation, he made the entire process seamless and completely painless. He anticipated questions I hadn't even thought to ask and made sure I understood everything about the system, how it works, and how to get the best performance out of it. In a time when genuine customer service seems to be fading fast, Dustin is a breath of fresh air. His responsiveness, professionalism, and clear dedication to doing right by his customers are truly rare. He's not just selling a product--he's delivering a level of service and care that is increasingly hard to find. Dustin has absolutely earned my business for years to come, and I wouldn't hesitate to recommend him--and American Water Company--to anyone looking for the best water solution with top-tier service. Thank you, Dustin!