What a breath of fresh air! A chance to write a raving review. I can't say enough good things about my recent experience at Schlotzsky's in Longview, TX. In today's world, the bar has been lowered so far that the expectation is to receive poor service from employees who couldn't care less about you, food that is subpar to say the least, and a restaurant that is filthy at best. Imagine my shock when my wife and I walked into this Schlotzsky's and the place was clean and bright. It was clearly something else before they took it over, but there was obvious pride in the cleanliness. The gentleman who greeted us looked us in the eye, had a genuine smile, and was incredibly polite. He asked to take our order and if we were having a good day. He was actually... well... NICE! It was a very pleasurable experience. We ordered, grabbed our drinks, and didn't have to wait long before he brought the food to our table. Again, he was smiling--like he actually enjoyed his job. He made sure we had everything we needed before leaving us to eat. Mind you, we lost our "local" Schlotzsky's and had to drive about an hour to get to this one. We usually eat there once or twice a month, so I know what to expect. This sandwich was a step above. Maybe it was the euphoric high from experiencing good customer service outside of my normal haunts, or maybe it was just the fresh ingredients and the fact it was warm from the oven. Either way, it was good. If you like Schlotzsky's--or if you're like me and try to only frequent places that provide exceptional service to the people who give them a reason to have a job--you need to try this place. read more

Schlotzsky's Longview--you've completely restored my faith that great food and outstanding service still exist! The young man who took our order was truly exceptional--friendly, polite, and genuinely welcoming, with a smile that made the whole experience even better. Honestly, he's the kind of employee every place hopes to have. We'll absolutely be back. Even though we're about an hour away now (since our local Schlotzky's closed due to declining service and food quality), this location is more than worth the drive. read more

I like the food. But this location just seems to be run poorly. Out of beef, out of medium cups. Asked me to buy a large instead. Receipt printer didn't work. Seems like they need a new manager / owner read more

Love Schlotzsky's Sandwiches are Great and the Cinnabon are sooooo good We always stop when we find one while traveling Wish we could get one in Bossier City. read more

My kids love the pizza. It's definitely gotten better over the years. Just not for me!

If you haven't had a Schlotzsky's sandwich lately-go get one! Super fresh. Quick prep and a nice quiet shop. Enjoyed every bite.

Always a hit! The staff is always friendly and the food is always fresh! My boyfriend and I love this for a light dinner or lunch to avoid having something heavy on the stomach. It is great to eat in house as they have hot sauce and free refills, but it's always good to go through the drivethru too! Prompt service with a smile! read more

Schlotzsky's - a woman sitting at a table - Delis Near Me - Longview, Texas

Sandwiches were ok. Certainly not worth the $39 we paid for the three of us. The restrooms needed cleaning, and Fox News was blaring in the dining area. We ate quickly, and don't plan to return. read more

We give most Schlotzsky's a 4/5. The original is a great sandwich especially with double meat. Their menu does go way beyond the original. We have eaten at this one and it was typical....good! read more

NOT AT ALL!!! Every single time I go up there something is wrong!!! They always make my sandwich wrong. Then when you try to go back for them to remake it they " supposedly" cant do anything about it. After you just spent $11 fkin dollars on a damn sandwich the LEAST you can do is make it right. UNBELIEVABLE BUSINESS!!! I will never be going back! UNBELIEVABLE!!!!! I know ANY business would help me out or just switch my sandwich in a heart beat! Just so unprofessional. read more

I worked at schlozkys in Longview for over 3 years I been loyal to this company I didn't call in I worked hard I even did extra, everyone would tell you I was a great employee but the over all managed has issues and is very childish, so much so good loyal people are getting fired or quit because of her she has made my life hard she would send me home early everyday so I wouldn't get hours and the 28th the owner scheduled me for 1 day so I called to ask him he said she didn't want me there so it was going to be this way. The owner has stopped caring about his company she runs it for him so he let's her be mean to all of us. The food and service has went down I had customers complain about the food not being as good and the service. Well one managed got into a argument with a 16 year old girl no good reason the manager was yelling using cussing words with customers in there and in the drive. The big managed Dana covered for her and the 16 year old lost her job. Misty the bread maker was transferred to a store in Tyler although she has been there for way more years than me because Dana didn't like she is gay and started treating her bad as soon as she found out yet again the problem is still there. I had to block her because she keeps sending me messages like I'm white trash I guess she doesn't like me because I'm white now. Thank you for reading this hope you all have a blessed day. read more

The absolute worst drive through experience in all of Longview. 15 minutes in line and not one car moved forward, not one. Not sure if someone ordered a Big Mac and short circuited the brain of the employee or what, but that's just completely unacceptable. I won't be back read more

When the old one burned down we were heartbroken. When we heard they were rebuilding we were overjoyed. When we heard it had reopened we couldn't wait to drive into Longview and try it. It was a HUGE disappointment!! I travel all over Texas and always order the same thing, bbq chicken jalapeno pizza. I've ordered this from Shreveport to El Paso, down to Houston and this was the absolute worst thing I've ever gotten from any Schlotzkeys. Before this one burned down I had this same pizza a couple of times a month. Idk what changed but they need to go back to the old way of doing things. Whatever they're using for cheese needs to go in the trash. read more

Love Schlotzsky's!! We go once a week. Small original deluxe, salt & vinegar chips and raspberry tea.

All time favorite sandwhich shop! Ham and cheese amazing! The staff is friendly and the lines at lunch go pretty fast so u won't waste your entire lunch waiting!! Also the soups are wonderful during the winter! Thanks for always being great! read more

Been loving the Original since 1982. Courteous staff. What's not to like? So this review is too short? The bathroom was clean but only an air blower and no paper towels. The rest of the place was clean as well. Nice big picture of the original joint down on S. Congress in Austin. Remember it vaguely but that was 30+ years ago. :D read more

The manager and service here were second to none. Very good food as usual but the people made me say I will be back to support this location. read more

While waiting for our food they have messed up 3 different orders. The cashier had no idea what came on the original. I love the food but the staff didn't seem to know how to make it. read more

Best sandwich shop in Gilmer! Great service from the food to the management. The GM here is great. He will go the extra mile to make sure his customer base happy. read more

Best sandwich shop in Longview Texas. I've been coming here for years. Friendly staff good clean environment.

Another great place for a fast and great lunch break. Several times a month for me and my buddy!

bring back quiznos for god sake!!!! they are the best sandwich shop ever, by far!!!!! dont know why longview got rid of the 2 we had several year's ago?? it was always busy and the food was off tha chain!!!!!! read more