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    Pacific Gas & Electricity - Closed for good

    Pacific Gas & Electricity

    (66 reviews)

    Downtown

    Since the debacle in San Bruno that killed people and destroyed man homes, we've been subjected to…read morehundreds of PG&E commercials that told us how much PGE cares about us and wants to provide the safest service imaginable. Utter nonsense! I just paid my bill online (convenient) but had questions about a supposedly past-due balance and an $18 'third party fee.' And so I called to ask about these charges. It took me five minutes to go through their automated system and then I had to wait 15 minutes to get a callback. The gentleman who phoned me started by asking my phone number (he'd just called me?). He was very polite and tried to be helpful but couldn't really explain why there was a 'past due' charge on my bill but reassured me that it didn't mean anything and wouldn't affect my credit - that my account was fully paid. Like many customers of PGE, I think that the company should really invest in more safety and much better customer service rather than telling us in TV commercials how much they care (total lie). As evidenced by all of the feedback on this site, the customers of PG&E do not like nor trust this monopolistic organization. If the California PUC is to be effective at all, they must use their regulatory power to reign in this terrible company.

    Would give zero stars if I could. PG&E is beyond unreliable. The power of my neighborhood goes…read moreon and off even if the weather is just fine. They never give a reason why The rates are just far too high for the quality of service they provide.

    SC Fuels - naturalgassuppliers - Updated May 2026

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