On August 14th, I visited the ALL Roofing Materials in San Jose for roofing supplies. I was in the process of building a cat shelter for the feral cats that roam my neighborhood. Before my visit, I called and spoke to Michelle. I told her I wanted to buy a few shingles to cover an area of 4'x 4' in dimension. She told me I could come by their warehouse store and she would accommodate me. When I walked in, I noticed everyone was extremely friendly and the customer area was very clean which, in my opinion, is an indication of a solid business. As Michelle was in the inventory area retrieving my shingles, I happened to come across a gentleman who I believe was one of the owners of the company. I told him about my project of building a cat shelter and that I wanted to ensure that the rain would stay out of the structure through the use of roofing shingles. This gentlemen spent several minutes talking to me to ensure a good outcome for my project. I appreciated his interest in my small project considering the volume of their business as I based this on the size of their warehouse. I also noticed when repeat customers walked through the front door, the staff greeted them by name.
Later, Michelle returned with not only the roof shingles, but also with roofing liner and nails for my project. Michelle provided me with little amount of shingles that I needed rather than making me buy in bulk as this is how it's normally sold everywhere.
Although I do not need a roof for my home at this time, but if I ever do,
I will call ALL Roofing first. The front office staff were honest, caring and genuine. They provided me with amazing service and a great attitude for my very tiny project. They treated me like I had a placed a
multi-million dollar roofing order. I think that says A LOT about their company! read more