Amazing service and very inexpensive! I usually refill 2…read morefive gallon water containers for only a buck each. Additionally the men that work out on the floor will offer to clean my bottles and also (this is huge) return my car back to the front of the store! You guys rock!

Been going to here for a while and usually nice service and pleasant and I don't know if they were…read moreracist but all the Asian people that went in were not bothered and me and my family come in who are Mexican got rushed out and told quickly go when no one had that problem

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

Very interesting discovery!!! I am glad that my family and I are still alive to post this review!…read more After opening the RO filter housings for routine maintenance, I found out that the original filters were still sealed inside their plastic wrapping. This means the filters were never actually filtering water from the time the system was installed. Leaving the filters wrapped completely defeats the purpose of the RO system and potentially exposes to untreated water while giving a false sense of safety. This is a serious installation error. Most customers would never think to open the housings to check, so this could easily go unnoticed until time for replacement. I have photo documentation clearly showing the filters still wrapped in plastic inside the housings. And Awni, I know what I am talking about.

We are so pleased with Water World after switching over from Ready Fresh/Primo Brands. They deliver…read morewhen they say they will, they have quick shady service, they respond via text immediately and are completely flexible throughout the process to switch over from another company.

Inquired through their website and heard back within an hour. They provided a quick quote and were…read morevery flexible when I asked to move my delivery up. My first delivery arrived fast, and their response time has been excellent. First impression is top-notch!

I've had 0 problems with H2O Water Company delivering to my business. Their drivers are so nice and…read morewelcoming, and their delivery timing has always been impeccable. That is...until this week. My business was supposed to get a water delivery June 10th. By 4:30pm our water had not arrived, so I called, left a voicemail, and sent an email asking if something happened to our driver. June 11th. No reply so I called and after the third call FINALLY got a representative on the line. No apology, no nice conversation. Just: "our driver ran out of bottles. Your delivery will arrive June 12th." June 12th comes and goes, no delivery. June 13th (today) 2 phone calls and an email...and finally at 5:48pm (almost an hour AFTER my business closed) I receive the email below. If I had received ANY communication prior to this stating they were moving office, I would've completely understood. But considering it's like pulling teeth to try to get information out of this company, I'm really hoping my business doesn't cut ties with this company.

This business is just AWESOME to work with! They got me signed up fast, have reasonable prices, and…read moreare super easy to communicate with. They also have a nice service coverage area while I couldn't initially figure out if they could deliver to my home, a quick e-mail is all it took to find out more. Would absolutely recommend!

Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

UPDATE: Owner called me after this review to make it right…read more There may have been a mixup with the contact number I was communicating with before and the actual business phone number. Will update again soon OLD: He did an ok job with the install, but my filter had a leak after and the filter mount he did looks insecure (screwed near the edge of the two by four). The owner stopped replying to all my texts after he did the install. I got ghosted. Willing to give the business a better review if he finally gets back to me, but literally no response from November 17th through Feb.

Joyce and I replaced a drinking water system with the Patagonia RO System about three years ago…read more Gone are the days of having to wait for a storage tank to refill before we have enough purified water to make a large pitcher of our homemade lemonade. There is ALWAYS ample particle free, clear and tasty drinking water. Joyce, our friends, our pets and I all appreciate the excellent quality of our drinking water! Patagonia has proven to be affordable, friendly, reliable and efficient from installation to service. I highly recommend Patagonia when you are considering addressing your water quality needs.

I had a water softener installed along with a reverse osmosis system in my kitchen, and the…read moreexperience was excellent from start to finish. The team was professional, friendly, and took the time to explain everything clearly so I knew exactly how the systems worked and how to maintain them. Both systems are working great couple of years into usage. I was surprised that the company reached out to me recently to make sure everything was still working as expected. That kind of long-term care is rare and really appreciated. Overall, great experience and I'd definitely recommend them to anyone looking for water treatment solutions.

Horrible customer service. People are talking in the back instead of helping out the customers…read more Threw the water card back to me. WOULDN'T RECOMMEND!

Zero star! The male owner is rude. I was shocked. Omg. This…read moreis not great customer service. I asked for the price of the water, and he shouted. I asked for the price of the lottery ticket, and he shouted. He didn't entertain me, and the female did instead.

I am so impressed with this team. Raul came out to our new 'old' home (built in 1946) to help us…read morenavigate several water issues, including the lack of a main shut-off valve. He followed up immediately to ensure they could handle the installation. Aidan Henderson was our amazing installer. He spent a considerable amount of time explaining the process and discussing the various scenarios that might arise with an older property. He took our concerns seriously and provided thoughtful, effective solutions. Aidan is clearly experienced and knowledgeable; he was responsible throughout the process and never took shortcuts. I don't usually write reviews, but this exceptional service earned one. Thank you! One very satisfied customer.

Adrian Henderson did an excellent job. Find my water system explained everything to me was very…read morepolite and knew what he was doing. I appreciate his help and recommend this company. Anyone that needs a water conditioning system DeAnza Water conditioners are wonderful and excellent product. I've had mine for years.

Jose and his crew were absolutely amazing! I was looking for someone to replace our makeshift…read moreend-of-line cleanout with a proper one, and Jose came out on a Saturday to give me an estimate - super fair pricing and great work done quickly on the next Friday. We ended up telling him about our crumbling cast iron main sewer line under our slab foundation, and a belly in the garage that's been causing us problems every year, and Jose offered us the CIPP + robot cutter trenchless solution so that we don't have to dig up every connection in our house, and it was at a fair price. Since they did a great job with the cleanout replacement, we decided to do the whole sewer line CIPP and dig up the belly too. Jose and crew arrived promptly at the scheduled time to start the work. They dug up a trench in the garage and replaced the section of the pipe with the belly on day 1. After the belly was replaced with new pipe, there was still not enough slope for the new section to properly drain, because the two end of the existing pipes were just at the wrong height and simply replacing the belly was not enough. Jose communicated this to us and proposed another solution where they would pipe burst under the current pipe for the section that's too high to my front yard clean out so that the whole section would have proper slope, at no extra charge. Meanwhile the crew in the back were working on the CIPP in parallel. They measured out where the openings were and carefully marked the linings with the measurements. Inserted the linings, cured it, cut it, then used robot cutters to reopen the connections. After everything was done, they patched everything back, and cleaned up the whole place. When they patched the concrete in the garage back, they made sure put in rebar to support that small cut out section of the concrete. We saw the final result together in the camera inspection and the pipe looks great - no more bellies and one nice sewer line with proper slope and smooth lining. I'm so glad I found this company and Jose who I know I can trust to do high quality work and do the right thing when there are unexpected hiccups that arise. Throughout the process, Jose took time to explain to us what will be done and how it will be done so we were never left in the dark. I really appreciated the clear communication. It was a pleasure working with Jose and crew!

Our regular plumber introduced us to Jose (because our plumber was at a job in another city). On a…read moreSaturday morning, our toilet stopped flushing and dirty water came out of our shower stall and bath tub. We were desperate to find a plumber that worked on the weekend. I called Jose and followed up with a text. He got back to me right away and said he could come out in half hour. He came to evaluate the situation and sent his workers a couple hours later to snake the line from our clean out access point. Tree roots were the culprit to the clog. The total cost was very reasonable. Highly recommend this company!