Stopped the service on 3/20. but they still charge me minimum service fee in April and May…read more And when I asked them to scan a copy of water delivery confirmation, they added $30 extra fee for scanning a copy???? and $15 for a 5-gallon bottle delivery if you don't sign a contract, can you believe this outrageous price? I can get it from other place for $6

it's makes sense that they do water delvieries. the shop itself is too small to handle walk ins…read more they also close on sundays. parking is terrible here. outside dispensary broken too. @.50 a gal wasn't tempted to fill up. still having an option would have been cool.

Inquired through their website and heard back within an hour. They provided a quick quote and were…read morevery flexible when I asked to move my delivery up. My first delivery arrived fast, and their response time has been excellent. First impression is top-notch!

My Girlfriend LOVES Water World's water- every time we go on a trip, she would whisper to me, "I…read moremiss water world's water." We feed the cats, cook, feed the plant, and even set our parents up with the water. Best tasting water especially because my childhood dream is to have cold water on demand and now I'm living my dreams with Water World. Excellent customer service- these people will get you your water when you need it! For water that is as crisp/ clean as this- I would pay big bucks. Luckily the pricing is VERY fair even below market value IMO Texted for a water delivery over the weekend and received it today. I like the efficiency

I've had 0 problems with H2O Water Company delivering to my business. Their drivers are so nice and…read morewelcoming, and their delivery timing has always been impeccable. That is...until this week. My business was supposed to get a water delivery June 10th. By 4:30pm our water had not arrived, so I called, left a voicemail, and sent an email asking if something happened to our driver. June 11th. No reply so I called and after the third call FINALLY got a representative on the line. No apology, no nice conversation. Just: "our driver ran out of bottles. Your delivery will arrive June 12th." June 12th comes and goes, no delivery. June 13th (today) 2 phone calls and an email...and finally at 5:48pm (almost an hour AFTER my business closed) I receive the email below. If I had received ANY communication prior to this stating they were moving office, I would've completely understood. But considering it's like pulling teeth to try to get information out of this company, I'm really hoping my business doesn't cut ties with this company.

This business is just AWESOME to work with! They got me signed up fast, have reasonable prices, and…read moreare super easy to communicate with. They also have a nice service coverage area while I couldn't initially figure out if they could deliver to my home, a quick e-mail is all it took to find out more. Would absolutely recommend!

ATTENTION: Under New Ownership…read more I just purchased a Water Machine and was searching for a water store nearby. To my surprise there was one couple blocks over from my house. Read some reviews and apparently there was a really rude woman working there so when I went in, I prepared myself to deal with her. To my surprise, the Water Specialist working there was very pleasant and knowledgeable. Nothing like the things I have read. Turns out it's because it under new Ownership. She Smiled alot and offered up information I hadn't thought about. Blessed be this business because I'm a Firm believer in "Good things to Good People." The store was clean and organized. Had some other Store Items like Lotto Tickets, Drinks, Snacks and a Toy display. And even though there was some construction going on outside there was plenty of parking close by. She nicely instructed me how to use the Bottle Cleaner and Fillers and seal the bottle properly. I bought the Water Bottle and a few Lottery Tickets and was on my way. Easy as that. Thanks L&L Pure Water! EDIT: BTW, the water tastes Great!

Cashier lady was very rude and impatient! It was my first time getting water refill and I tried to…read moreexplain to her that it was my first time. But she didn't bother listening to me. She had already given me attitude when I came. I asked her if I can wash the gallons using the faucet and she said yes but was not paying attention to where I am referring to. When I turned it (drinking faucet) on. She yelled and got mad at me because the water splashed all over. She's like, "why you do that! You are wasting the water!" And I told her again, this is my first time. I dont know where I can atleast wash the inside. I even offered to pay extra for the wasted water and clean it up for her. I just really needed to clean the gallon thoroughly before I refill them and this is the reason why I had to come in and get the refill. But the lady wasn't too understanding about it and refused service to me.

This is only my first delivery and 3 red flags have already popped out:…read more 1. Got the rental dispenser but it didn't pump water - the sensor next to the door is not working. Called customer service and got promised a replacement on the next delivery. We'll see. 2. Got the first bill of $67 with no promo applied to it. When I signed up online it showed a $50 promo and my first bill should be $17. That's why I signed up online instead of Costco in order to get the promo. Called customer service on same day and got promised a $50 credit should show on the next bill. Wait until the next bill I won't be surprised if they forget again. 3. Got a surcharge of $2 on my bill for credit card. No way online can you change or cancel the autopay. Called customer service the 3rd time and they told me you're forced to pay this surcharge basically as you cannot use a checking account to do autopay. And once you set up the autopay you cannot cancel it. You have to pay the surcharge unless you use a debit, which I don't have. Water itself tasted fine, but I feel like as an established company, it's ridiculous to have so many problems with just the first delivery - hardware not working, got the wrong bill, and offer no autopay options for checking accounts. I called 3 times on the first delivery date, and it's very disappointing.

Horrible Service - Drivers Ignore Instructions, No Accountability…read moreI've been a customer for years, but the service has gone completely downhill. Water used to be delivered right to my front door -- now, for the past few months, drivers have been dumping it out on the street at the base of a shared driveway. This not only causes confusion (since multiple homes use that driveway) but is also a complete contradiction to what the company advertises: home delivery. Last month, I called and was assured delivery instructions would be added to my account. Today, I caught the driver in the act -- and he admitted there were no such instructions. I played him a voicemail from one of their supervisors who had promised the issue was being fixed. The driver basically shrugged it off and refused to bring the water to the front of the house. He told me he had a dolly but wasn't willing to use it. Instead, he offered to put the bottles in the trunk of my car and told me to ask someone to unload it for me! Absolutely unacceptable. He refused to provide a full name or contact info for a supervisor. At that point, I told him to take the water back which he did as I'm not accepting deliveries left out on the street. They still had the nerve to charge me for a delivery that was not done! Their customer service is completely disconnected from their field operations. They advertise "delivery to your home," but that's clearly not what they're delivering anymore. If you're considering this company, beware: you might end up dragging 40-pound bottles off the sidewalk yourself. I've emailed and called multiple times -- nothing changes. They don't care about customer experience anymore. AVOID THEM!

The owner is very nice and friendly. Exceptional price compared to other water stores. The owner…read morestrings tennis rackets for a reasonable price too. He also provides key duplicate service. Highly recommended.

It's labeled "pure water" on the banner. nothing else is sold inside, just water and plastic…read morebottles. .buys: stuck .25 cents in the outside dispensary slot and got a gallon of water. -price not noted. just a guess and wish. drips: -parking nearby.

Customer service is great and water is great too. Definitely would recommend. I'm glad to be…read moreupdating my review to something more positive

I started my home water delivery service with Water Emporium today. I placed ordered in the…read moremorning and had it delivered within hours. Meet James /owner. Very polite gentleman looking forward to continue my service with Water Emporiums . James explained everything in detail how and when and if I needed even earlier just to give a call he take care of it . Thank you James. love Water Emporium. His prices beet all other companies.

Set up was super easy and fast and their deliveries have been ontime. The water itself is great…read more I appreciate that the delivery driver has called before each delivery to confirm how many bottles we need. Their office has gotten back to me quickly everytime I have had a question.

Recently switched to Water World. Set up was flawless. Today was our second delivery which had a…read moreslight delay. On a Tuesday morning, I texted that we had half a bottle left and got a reply that within 3 business days 6 new bottles would arrive. We ran out of water on Thursday and I texted to confirm delivery will be made. Received a text on Friday that the delivery was confirmed for Saturday morning. So, a little more than 3 days but otherwise happy and I just know now to make my request earlier.

My family used to drink LOTS of individual bottles of water, but we got sick of hauling it from…read moreCostco and then having to deal with lots of empty plastic bottles. I looked into getting water delivered in jugs from Costco, but I didn't like the idea of being locked into a subscription plan for the water AND paying them a monthly fee to rent the water dispenser. I found Paradise Water and they've been great. I just send a text message when I'm running low, and they deliver exactly the jugs I need to my house. There's no subscription, so if we need more or less it's no problem. I ordered a Bottle Buddy water bottle stand from Amazon, which has been a great solution. It's cheaper, the water tastes good, AND it's more environmentally friendly.

This is the best water delivery service in the Bay Area. I started using this service in 2023 and…read moreJose is always friendly and responsive with every delivery. We've had Jose delivering our water since the beginning and he cares about his customers and delivers good quality water. Scheduling is a breeze with same day turnaround. This is hard to come by. We had one of the big corporations before and had to schedule weeks in advance, with zero communication, we had to go online to download the invoice, if we forgot then they'd mail the invoice with an automatic $20 charge for late payment, this is a crazy way of doing business. I'm so glad we found Paradise Water, they are exceptional both in service & their product.

Need some specialty automotive lubricants?…read more chemical cleaners? Solvents? COME HERE. Good prices, quick and personable service.

Thought I hit the goldmine for a Kerosene supply for my portable heater…read more Kerosene performed poorly. Created carbon on the wick after burning less than one gallon. Heater performed poorly with what ever contamination was in the 5 gallon pail. Attempted to recycle purchase with SC Fuels without a refund, no questions asked. Lady was no help, too bad. I am stuck with 8 gallons of poor quality kerosene that I must recycle.....once I locate where. Out $70 bucks as well. Thanks SC Fuel - Don't recommend.