1. Water Works

0

Sunnyvale, CA

Cancel

Open app

Search

Water Works

4.7 (12 reviews)
Closed • 10:00 am - 8:00 pm

Water Works Photos

You might also consider

Recommended Reviews - Water Works

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

14 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nik H.
4
109
49

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

16 years ago

The place is clean and they sell 45 cent water. I highly recommend to get this water. It's "sweeter" than any water I have tried.

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Water Works

Review Highlights - Water Works

“Friendly people and the higher quality water is really good.”

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Water Delivery 264 times last month within 15 miles of this business.

Verify this business

ReadyRefresh - ReadyRefresh

ReadyRefresh

(118 reviews)

The organization does not appreciate my business, my money, my time and my entire family stays…read morewithout drinking water for a long Memorial Day weekend. So frustrating. Canceling it for good! Update: After a day of chasing a justice we have received another email informing that delivery will occur on Saturday rather than next Tuesday. And it did. The matter resolved. We have out #DrinkingWater for the #MemorialDayWeekend2019 Thanks for looking into this

DON'T DO IT! TL;DR at the bottom…read more Seriously consider getting your own bottles and filling them yourself. This is hands down one of the WORST companies I have had the displeasure of "working" (in quotes because I don't think anyone there works or knows what it means to work) with. When they combined Primo with this joke of a water delivery service everything went downhill. For some reason my amazing delivery driver was gone and the new delivery driver wouldn't pick up the empty bottles no matter what I tried. I called and called and called. I received the whole, "Oh, we are so sorry! We don't know what happened. We will fix the issue immediately." canned responses. Did they fix it? No. For 5 months the delivery driver did not pick up the empty bottles when leaving the new bottles. I tried placing them in different spots, etc. to no avail. I repeatedly called from either October/November 2025 to February/March of 2026. All I would receive were canned excuses and apologies with zero results. My neighbor who gets their delivery had 12 empty bottles sitting on her porch! I didn't have room to store their empty bottles and quite honestly it wasn't my responsibility to do so. I even threatened to throw them away. They would promise to send the driver on a different day to pick up the bottles and he would never show. My bottles were FINALLY picked up but my neighbors bottles were not. I happened to be talking to her when the delivery guy showed up one day and we asked him if he could take the empty bottles. His response? He sighed at us and acted like we were putting him out for asking him to do his actual job. And after all of this they couldn't even be bothered to offer a discount for the crappy service. After they FINALLY picked up both my bottles and my neighbors bottles I started filling my own rented bottles. It is half the price to do so. Yes, it is extra work and I have to lug the bottles up my stairs myself but at least I could count on getting the correct orders and help. After several months of just skipping service I decided to try them again. Was it any better? Absolutely not. The first delivery I started up it said you could modify your order up until 6 pm the day before. I did that. I asked for 4 bottles via their app for my July 30th shipment. The next day I received 3 bottles. Did they charge me for 4 bottles? 100% they did. So, I went to the app and spoke to a representative, Ashley, AGAIN (I have the transcript of this conversation). I received the same canned responses again and she said she would give me a credit to my account. A credit that was just giving me my money back without the taxes and other fees they charged me based on the full order of 4 bottles even though I never received it, by the way. I told her I wanted 3 bottles for the delivery the next day on 8/13. She confirmed this would be the delivery. This conversation ended at 4:54 pm, an hour before their cutoff. Can you guess what happened today, 8/13? I received two bottles instead of three. I tried the chat on their app and Arabella was my representative this time. Canned responses again and as she was looking up my account the system said she ended the chat. So, I called. I couldn't catch what the next persons name was. I asked for a supervisor and as any of these companies are nowadays I had to ask more than once to finally get one. I get transferred to Mike. Mike was useless. You could barely hear him through his mumbling. I told him what happened and I just received sorry this happened and then he said my next order was on hold and then he was ready to get off the phone. He couldn't have been more disinterested in helping me. And I never asked him to put it on hold. So, I said "that's it"? I told him I couldn't believe they weren't going to do anything to rectify the bad service and all the issues I have had to deal with. He starts mumbling for about five minutes and then tells me my order will resume in September. What the hell did that have anything to do with what I asked? Nothing, it had nothing to do with it. I tell him to cancel my order. Then he FINALLY offers me a store credit for the issues I have dealt with. At that point I said no and told him I shouldn't have had to threaten to cancel to get an ounce of customer service for the issues I have dealt with. He couldn't care less. TL;DR Their service is atrocious, their delivery driver thinks doing his job is putting him out and they have ZERO regard for their customers. Oh, and they want you, the customer to tip their drivers! How about paying your drivers a living freaking wage? What a crap company this is. Do yourself a favor and skip these guys.

Water Works - waterdelivery - Updated October 2026

Loading...
Loading...
Loading...