My family used to drink LOTS of individual bottles of water, but we got sick of hauling it from…read moreCostco and then having to deal with lots of empty plastic bottles. I looked into getting water delivered in jugs from Costco, but I didn't like the idea of being locked into a subscription plan for the water AND paying them a monthly fee to rent the water dispenser. I found Paradise Water and they've been great. I just send a text message when I'm running low, and they deliver exactly the jugs I need to my house. There's no subscription, so if we need more or less it's no problem. I ordered a Bottle Buddy water bottle stand from Amazon, which has been a great solution. It's cheaper, the water tastes good, AND it's more environmentally friendly.

Jose is responsive and very reliable! After sending him a text to request for waters, I am able to…read moreget waters the next day, or at the latest, within a week which is great service. I have requested water deliveries in San Francisco and Oakland and all deliveries are smooth. He delivers the waters to your apartment, which is much better than lugging gallons of water from the store to the apartment. Would recommend!

What was once my favorite place for water is no longer in the top spot. In fact it has moved down…read moremy list quite a lot. These last two times I came in for water I was disappointed. With all of their large purification tanks with reverse-osmosis technology, I thought this made for really great tasting drinking water. Unfortunately, it seems that their equipment needs more maintenance, maybe cleaning of their purifiers, but I first noticed the change in the taste of the water last August. And I returned in January of this year, with no change - the water still tasted like a chlorinated swimming pool. New owners? Whatever the reason, the quality of the water has deteriorated. Too bad, though. It is conveniently located.

I needed distilled water and there was no one at the front to help me or answer my questions. There…read morewere several stations where you can get water but I do not know what they contain nor how to even pay. The person in the front did not understand English so I had to leave.

I decided to try these guys out and the option of filling my own water bottles because I absolutely…read morehate my water delivery service now that they merged and became Refresh. I started off by buying some 5 gallon bottle lids off of Amazon. And as a test run I skipped my deliveries from Refresh, cleaned out my empty bottles and went and refilled those a couple of times to make sure this was what I want to do. And it is. I can't continue to throw money at Refresh in exchange for terrible service, mediocre water, etc. First and foremost, cleaning and filling my own bottles cost me half the price of what I was paying for with Refresh and I had the lowest end of water offered from them. Yes, it means a little extra work and hauling those jugs upstairs but it's really not that hard. I could use the exercise anyway. lol Buying your bottles is a little on the pricey side but not horrible. I found mine on Amazon and there are plenty of places to buy them around the area (you may even be able to buy them there, I have yet to go inside and check it out). The caps I bought were inexpensive and work surprisingly well. They actually work better than the crappy seals Refresh was putting on my bottles that would leak the entire time they were being stored, before using them. I have never had to wait when I go and I have gone at several different times. The machines are on the exterior of the building. The change machines take $1's, $5's, $10's (I can't remember if they take $20's) and quarters (not sure if they take other change). I just wish they had a card swipe option but it's not a deal breaker. There are several machines, so I just pop all four bottles into the machines at once and then start putting my money in and let them fill as I go. It's super easy and quick. The water tastes clean and fresh and I have had zero issues using their machines compared to five months worth of fighting with Refresh for a variety of things from leaving empty bottles behind for 5 months straight, not delivering what I asked for, leaking bottles, horrible service, etc. So, half the price and zero headaches for good tasting water? Yes, please. Do yourself a favor and get rid of Refresh, put a little extra work in and for half the price you have tasty headache free water.

I can't say enough good things about Andrew and his team at Pure WaterPlus! I had a well pump…read morefailure on a Friday morning and was unable to find a service that could visit the house. Facing a weekend with no water, Andrew was able to arrange for a driver to fill my tank on short notice but we discovered an additional plumbing issue and couldn't fill the tank on the first try. He got creative and came out personally to try a number of workarounds until he succeeded in filling my tank. Weekend Saved!

My Girlfriend LOVES Water World's water- every time we go on a trip, she would whisper to me, "I…read moremiss water world's water." We feed the cats, cook, feed the plant, and even set our parents up with the water. Best tasting water especially because my childhood dream is to have cold water on demand and now I'm living my dreams with Water World. Excellent customer service- these people will get you your water when you need it! For water that is as crisp/ clean as this- I would pay big bucks. Luckily the pricing is VERY fair even below market value IMO Texted for a water delivery over the weekend and received it today. I like the efficiency

After Primo Water acquired Alhambra, I needed to find a new water delivery service. Based on the…read morereviews, Water World seemed like a promising alternative. Unfortunately, my experience was incredibly frustrating from start to finish. It took over a month just to get my deliveries established and running consistently. Once deliveries finally began, I encountered ongoing billing issues. The company repeatedly withdrew money from my bank account, sometimes totaling more than $300 in charges. Whenever I questioned the charges, they pointed to a long list of junk fees. I've never seen so many junk fees on an invoice, especially considering they already charge $17.99 per bottle of water. To make matters worse, I was charged for water that was never delivered. Trying to resolve these issues was nearly impossible because it was extremely difficult to reach someone who had the time or ability to review my account and explain what was happening. Reliable delivery, accurate billing, and responsive customer service are the bare minimum expectations for a water delivery company. Unfortunately, Water World fell short in all three areas. I cannot recommend this company, and I would strongly encourage anyone considering their service to carefully monitor their invoices and bank account for discrepancies.

This store smells like a cat litter box, this store should be shut down. The ceilings are buckled…read morein.

usually ok, Sometimes out of distilled. I now make a point of called beforehand to verify their…read moresupply. Today I called, and was told: YES! COME ON IN". So I packed up my empties, drove over - only to find out-no, They did NOT have distilled water. Sign on outside of store said so - as did the signs inside where the distilled water faucets were . VERY ,,, "disappointed", to say the least.

Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

I hired this company to install a whole-home AFW Filters setup with a stainless-steel pre-filter,…read moredual pressure gauges, a dedicated irrigation bypass, and a 2-inch P-trap with a standpipe tied directly into my crawlspace main drain. They charged me $2,750 for the entire rough-in and installation labor. On the positive side, the system is fully functional and holds pressure perfectly. The configuration connects everything required for the home's water loop, and it is running exactly as it should. However, a visual analysis of the final execution reveals that the installation lacks the clean, polished finish you expect from a premium trade professional at this price point. In fact, the installer originally tried to use steel flex hoses that were not rated for outdoor use. Because my contract explicitly called for rigid copper, I had to call him back out the next day to replace them. This forced rewrite of the plumbing clearly disrupted his planning. The resulting issues with the craftsmanship: Un-Leveled Lines: The installer did not use a spirit level on the final runs. The main upper horizontal copper line noticeably slants downward, which causes the electronic valve head on top of the filtration tank to sit visibly tilted. Forced Pipe Geometry: Because the installer originally cut and mounted the stainless steel pre-filter housing to fit a flexible hose, switching to rigid copper threw off his alignment. Instead of re-mounting the equipment properly for a clean, straight run, he pieced together multiple street elbows into an awkward "Z-bend" offset just to force the rigid lines to connect. Sloppy Solder & Excess Residue: The soldering work is messy. There are thick drips of hardened solder left sitting on the copper. When asked about it, he claimed it was just leftover solder, but leaving heavy "solder icicles" on a premium install is poor craftsmanship. Overall, the system works perfectly, and the price was fair for the total scope of work involved. I just wish they had spent an extra 20 minutes on the final aesthetics, layout planning, and cleanup to match the high quality of the system's functionality.

Great salesman, Raoul, who took time to explain every part of the system with my wife and I, plus…read moreoffer suggestions on how to move forward as we're also doing a remodel. On installation day, Niko was friendly and efficient. He stated the whole system might take until 3pm to install, but finished by 1:30pm. He made sure to clean up after himself and then walked me around to explain the system. Great team, and with a zero electricity softener system, helps with cost savings for us as well. Will definitely keep working with them.

Amazing experience! Everyone at this company was professional, knowledgeable, and highly…read moreresponsive. They responded to our inquiry very quickly and scheduled us a meeting with Tam. Tam came to our home, tested the water, evaluated the existing setup, explained the available options, and patiently educated us on how the system works. He took the time to answer all of our questions. Benjamin handled the installation and did an excellent job. He adapted smoothly to a few unexpected challenges and completed the installation beautifully. The water softener has been working perfectly since day one, and our hair felt immediately softer! We are extremely happy with the results and would highly recommend this company to anyone looking to improve their water quality!!!!!!!!