Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I've worked with Casaundra and Todd for property management and water-damage remediation, and they…read moreare truly exceptional. Their professionalism, expertise, and responsiveness stand out in every project. They've handled everything for us--from small, straightforward remediation jobs to an extremely challenging 13-unit apartment building fire where the sprinkler system caused significant water damage. Their ability to manage large-scale disasters with precision and calm is remarkable. Casaundra is especially impressive when it comes to navigating insurance requirements and claims. She knows exactly what documentation is needed, how to communicate with adjusters, and how to move the process forward efficiently. Her knowledge saved us time, stress, and unnecessary costs. If you need a team that is reliable, experienced, and genuinely cares about doing the job right, look no further. Highly recommended!

I highly recommend ZGreen if you ever face a disastrous situation like fire damage (hopefully…read morenever). Zion's team--especially the crew lead, David--did an excellent job assessing the scope of the demo work. They handled the smoke odor cleanup with great attention to detail and professionalism, carefully evaluating affected areas and taking the time to fully eliminate the odor rather than rushing the process. The team clearly understands how to treat fire-damaged structures. In areas where the wood remained structurally sound but had smoke contaminated. they meticulously sanded down the blackened sections, restoring them effectively. Their work was thoughtful, efficient, and demonstrated strong expertise. ZGreen also made sure I was fully satisfied with the results, going above and beyond to address additional work not included in the original contract, such as water damage from recent rain seeping through the damaged flat roof. Although the situation with my home was heartbreaking, I am very happy with ZGreen's restoration service.

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

SERVPRO is a reputable outfit. I have worked with them for several leak remediation and repair…read moreprojects at different locations in the Bay Area. SERVPRO of Campbell is exemplary in their knowledgeable professionalism, work and care. Ronald Schmiedeberg and his staff have offered their service on several projects at our domicile in San Jose. Their immediate and expeditious response is followed by detailed and scheduled plan of action and management of the process to its full completion. This includes the immediate remediation, inspections and repairs. Ron and his staff manage the process with all parties with excellent communication and attention to detail. It has been a pleasure working with them.

I called for services and Vee was very helpful and the team that went out was great to work with…read moreand will continue to use the services in the near future

I did a full service here. I can not believe it can be done as fast as this…read more Konstantin gave me a lot of suggestions for communication with my interior insurance. It helps me saved around 4000+ dollar lost. And their price was lower than the insurance companies that quoted. And helped me do a lot of house fix work even other than the water damage. I'm extremely grateful for this team.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

My condo suffered water damage in June from a shower backup. The entire process was extremely…read morestressful, between dealing with insurance, working with contractors who barely met the bar of approval, and coordinating with the HOA. But the one bright spot was hiring Fire and Water Damage Recovery. Mike was very communicative, easy to work with, and reassuring throughout the entirely ridiculous process. Santos and Bismark did a great job with water damage mitigation work! They took baseboards, toekicks, and door casings off without damaging them and some were ultimately reused, saving on material costs. I highly recommend working with these folks!

Called for a small sewage clean up that leaked under the crawl space of my house (yuck). F&WDR were…read moreable to come by the next morning and clean it all out by the end of the day. They provided an entire break down of work done and a predetermined limit of what amount of work of what not to surpass without prior discussion...which for us was not needed. Mike, was the project manager that helped us and was very informative and responsive. I'm hoping I never have to deal with another issue of this nature again, but if I ever do- I know who to call! Such a pleasure to work with, thanks so much!

this is the only company that you need to hire related to water damage. when will first came out,…read morehe was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!!

We hired all action to remediate our house in 2024. Unfortunately two years later, we did an ERMI…read moreand bad molds were still detected so we took things one step further and hired a mold dog. The mold dog flagged all the places that were "remediated" by all action. The drywall with mold were all taken out but unfortunately the studs with mold were just encapsulated and painted over, therefore still exposing us to molds. I've learned that the proper way of treating studs is to remove and replace and if that's not possible, sand, hepa vacuum, antimicrobal and wire brush all the mold out of the studs. Unfortunately, we learned our lesson the hard way. Please be sure to properly vet your potential mold remediation company and understand if they do things properly and rid of ALL the mold. If you need your house to be medically clean of mold, steer clear from this company. They don't care about clients, they just want to get their foot through the door, get rid of the easy mold on the drywalls and not put in the hard work to really get the mold out of the studs. They will just cover up all the mold with white sealant and call it a day. Again we had an ERMI done two years later, which stachy and chaet still showed up. Learn about your molds, these are the baddddd molds. We then took things further and hired a mold dog & she flagged all the places we remediated. They're also not IICRC certified. Wish I had done better research earlier. See photos.

Big shoutout to Juan, Estaban, and Murali for their outstanding work on our home. We had a pipe…read moreburst, and they responded immediately with a free inspection. They quickly set up all the necessary equipment to mitigate the damage and stayed responsive throughout the entire process. Juan did a great job explaining the project and keeping us informed, while Estaban was incredibly hands-on and capable with every issue that came up. I'm really glad we had the chance to work with them and have added 1800 Water Damage to my contact list.

We had a waterline break at home with lots of water flooding our crawlspace. I was worried about…read morethe foundation and possible mold growth, so I requested for the 1-800 Water Damage team to come out to do an inspection. Murali called me less than an hour of putting in the request to collect more information of the possible issue. Juan called me the next day, but I was unable to pick up. He diligently followed up with me the following day and provided an inspection of the crawlspace. Juan provided honest feedback, and it seemed like he really enjoys his job (007). Luckily, he said we really had nothing to worry about, and to let things dry and air out. Thank you to this team to provide me with some peace of mind after the waterline issue. I will be sure to reach out to them again if ever needed.

Our condo unit ceiling was damaged by water leak from our upstairs neighbor. After an extensive…read moresearch of a restoration company, we decided to go with Top Down Restoration because of their friendliness, responsiveness and reasonable cost. From getting the quote to completing the work, Bo and his crew has demonstrated to me that they are professional, honest, reliable, take pride of their work, and always keep the work area clean. After tearing down the ceiling and part of the walls, the damages were more than Bo anticipated and he is kind enough to put in extra time and effort without charging me more. He went over and beyond to make sure there is no more mold and bacteria left behind. Bo also has connection with a mold testing company and a reconstruction company. I used them and am very satisfied with their services as well. They being knew each other does have a huge advantage as I coordinate their services. So if you need to do a mold test and/or rebuild the torn down areas, you would save yourself some time to search for one. In summary, I highly recommend Bo from Top Down Restoration. I will not hesitate to use him again in future if needed.

My hero's. Pablo and his crew rushed to our complex as sewage was pouring into our garages…read more They were quick, polite, efficient and just hands down great!!!!! They came back multiple times over the course of the next week. Staying in communication so i could coordinate multiple townhouses effected. I highly recommend Top Down!!!! I would give them 10 stars if I could!!!!!! Thank you

Like everyone said, I appreciated Marco's honesty. I initially found them when looking through Yelp…read moresince we were having issues with our bathroom and shed that I wanted to get remedied. After communicating through the Yelp Services option, Marco showed up the morning of during the window of time to get a free consultation. Starting in the bathroom, instead of selling us his services, he told us honestly that we could fix it ourselves by purchasing a few items since they have a minimum charge that wasn't worth it for the bathroom fix. He took the time to walk us through how to fix it and why vinegar doesn't solve the root of the problem. He pointed out things from our paint to our bathroom ventilation issues that we should address. For the shed, he truthfully told us the cost of how much it would be for him to fix it versus us doing it ourselves or hiring some people he was training instead. He wasn't afraid to recommend other people instead of himself and I truly appreciated the information he gave us. We told him we wanted it to be a gym and he even gave recommendations on how to prevent moisture problems in the future. Sometimes it's tough with people being salespeople and selling their services (and I get that they need to sell themselves for their business) but I'm grateful to meet people like Marco who I'd definitely recommend to anyone who needed mold remediation services.

I really appreciate this honest business. Marco came by, assessed our issue and his answer really…read moreblew me away. He said if it were his house, he'd do the job himself to save money and told us exactly what to do. He could've preyed on us and told us we needed a lot of work but he was so honest. I'd totally recommend working with him and if we have any major mold issues in the future, I'd want to work with an owner like him. If he says you need mold remediation, you can likely trust that you really need it. He won't scam you if you don't.

CGT was super-responsive and I am happy with the work they did. We had them clean a couch and area…read morerug. I knew the brown couch needed cleaning, but it's easy to overlook, given the color. However, after cleaning it looks so much richer and newer. The rug no longer has its funky odor from pets and kids. The job was finished much faster than estimated, however we did find that things took longer to dry than quoted. Everything was dry by the next day, however it probably took closer to 12-14 hours to get there, even with a fan blasting the furniture. All things considered, I'd definitely recommend this company and I expect to use them again in the future.

Big shout out to brothers Derrick and Shedrick for excellent service and thorough communication…read moreboth for the set up and throughout the cleaning process! Due to some scheduling conflicts, it took us a while before we committed to the work, so I appreciate their patience. They did the entire downstairs, and a couple of rooms upstairs in about three hours. Before you balk, this project was around 4000 sqft and the first MAJOR professional carpet and upholstery cleaning that we've had. The condition of our carpets were OK, but we had a lot of pet and time issues so I would happily use and recommend their services again. We felt the price was fair and I am very happy to support a family-run business.They did not disappoint. Their service and attention to detail over such a large scale was very much appreciated. Thanks so much for your time, and thanks for sharing a little bit about your family. That makes the process even sweeter.