Great service. Glad it's here providing better water vs tap. Thank you for being here!

What? They offer alkaline water? That might seem pretty base-ic, but it's awesome. They refill large water containers. And they're a UPS access point. Small shop that's very convenient for all your H2O needs! The last time we went the cashier was very personable and even provided us recommendation on face masks as his looked quite cool and comfortable. Highly recommend going here in the same complex as Khao Kang, Clocktower Coffee, etc. read more

So I go here to pick up my UPS package to see this sign about no service for those NOT wearing a mask. Low and behold, they are serving an unmasked man so I wait outside until they finish their business. Confronted the worker behind his plastic shield about not heeding their own policy. Said it was OK because the man forgot his mask. This business sells filtered drinking water and let unprotected people inside their business. I saw 1 unmasked person. I wonder how many more unmasked people they let in? I wouldn't drink any water from this place! read more

Ricky's Pure Water - Water Stores Near Me - Mountain View, California

Went here to buy some extra water in case of emergency. The owner Ricky was very nice & helpful. The bottles that they sell are BPA free (5 gallons - $17.42) and free fill with the purchase of the bottle. Since he knew I was saving them for emergencies, he said that they should be consumed within 6 months & to not leave the bottles on the ground. I purchased two bottle and Ricky was nice enough to load them in my car for me. I didn't realize how heavy they were! Will definitely visit this place again if I am in need of some more water in the future. read more

Love to get my 3 gallons of water here a couple times a week. This small quaint store is clean, offers pure water via reverse osmosis, water containers, and they have a big bubble gum machine. Me love bubble gum. $.25 per gallon of water Stores hours M-F 9:00 am - 8:00 pm S/S 10:00 am - 7:00 pm People that work here are always very friendly and helpful. They have a rolling cart you can use to wheel your jugs of water to your car if needed. If you don't know what reverse osmosis is google it and find out what the process is. This process actually produces much cleaner water then just filtered water. 25 cents a gallon you can't go wrong. Save by bringing your own water containers. read more

My first visit here was today and I was not disappointed! Employee JUJu was on his way out and allowed me to come in and fill up my water container! Friendly employee will come back for sure read more

I have been going to this place for about an year from the time I moved to Mountain View. Very neatly maintained facility. Same great quality of the Water provided. Staff is friendly. read more

The attendant is extremely rude. One of the worst customer service I have ever encountered.

I've been coming here for my hydroponics the last few months. The rates seem fair and the refill stations are clean and convenient. I'm always in and out in minutes, plus the guys are cool, friendly and have displayed kindness. read more

Been using this place for years. Convenient, reasonably priced clean and properly filtered water with an even more discounted "frequent flier" program. They have after hours service via their convenient self serve kiosk. And! They also serve as a UPS drop off point. read more

I love the friendly workers and convenience of this shop. It is family owned and operated with the special care associated with a family business. UPS returns are accepted here when your item is packaged and labeled. This is a huge time saver for me. read more

The attendant was extremely rude. Felt as though I was bothering him from whatever he was sitting and watching in the back. A lot of attitude and wouldn't let me speak. The worst service I have ever received. read more

We've been going to Ricky's Pure Water for a year and a half and have never had a bad experience. We are always greeted by Ricky, the owner, who knew us by name after the first time we came in! He is always offering a hand with bringing and loading the water right into your car. They are open Mon-Sat, closed Sun but do have a self-fill station available outside if you go when they are closed. I have never used this station, just the ones inside. The water is super cheap, 25 cents/gallon if you are a member, 30 cents/gallon for non-members. Becoming a "member" basically consists of filling out your name and address on a 3 x 5 card and pre-paying for water. Ricky then keeps track of how much you fill up with each visit on the card and lets you know your balance. The place is cash-only. There are several stations inside to fill up your water as well as a sprayer to clean out your bottles before you fill them. They also sell various sized BPA-free bottles (1, 3, 5 gallon and some with built-in spout). Water: 5 stars Service: 5 stars Cost: 5 stars read more

Perfect place to get bottled water. I have been going to Ricky's Pure Water for almost a year and the service and water have always been excellent. I am a member which means I pre-pay for water, $30 for 100 gallons. Far cheaper than other options that I looked into. It's a family run business and everyone is always friendly and helpful. High quality water at an excellent price, highly recommend! read more

This will go down as the simplest review in yelp history: I like Ricky. I like Ricky's water. so I buy it. You should too! read more

Cheap water. Clean place. Very helpful staff. What more can I say? They also have an upside-down sprayer which is designed to rinse our your bottle before filling. I filled two 5 gallon jugs for $3. It would have cost about $9 at Safeway. Note that they are Cash Only. read more

Super Amazing service and great prices. Came here with quite a few bottles to fill, due to Alhambra spacing on our WEEKLY delivery for my job. 1020 people + no water = unhappy people. Came with about 5 jugs to fill, he helped with the whole process. Closed them up for me, put them on the cart and loaded them in the back of the car. The owner has a really great attitude and is so nice and sweet, plus the water is cheap! I would go back for both work and perosnal use always. read more

Awesome service and product. We've been refilling all of our water at Ricky's about once a week for the past year. Not once have we had any issues and he even helps us load it in the car. read more

First time in, found thanks to help. Only $.40 per gallon for reverse osmosis water. And they confirmed it filters out the lead / fluoride. Fast and friendly service. Bravo read more

The purest, best tasting and healthy water around! My salt water fish LOVE IT! The only place I will get my water. The bonus is that the owner and his wife are really very nice and super helpful with loading the water in my car. Thanks Ricky's! Keep being you. read more

My issue with this place is the gum machine placed front and center in the store. It makes it impossible for me to go there with him unless I want to hear about him wanting a sweet for the next hour. Ugh. I wish the gum thing wasn't there. Hopefully, the water tastes good. read more

The automated dispensing machine at the entrance is frequently broken. It takes money and doesn't dispense water. Its frustrating when you come in after hours and the machine eats up your money and you've to go elsewhere for filling water. If you try to ask for a refund next time when you come in, the school kid tries all kinds of weird reasons to not refund you. I had to point to him that by denying my $1 refund, he was losing a frequent paying customer. Hopefully he has better business sense with others or he gets his machine repaired. Not visiting again despite being conveniently located. read more

The water taste different and it's refreshing.They also have a good customer service and so helpful.the store is always clean.

I have been getting my water at Ricky's Pure Water for many years. I appreciate all their help getting my water to my car as it is too heavy for me. Great place and friendly. Ricky son and daughter always help me as well and very easy to talk with. read more

This place has really gone down hill since it changed owners. The staff/family hides in the back and have zero social skills. Unfriendly, rude & impersonal. read more

Best water I got in the area of mountainview. Very close to my house just walking distance

One word to describe the owners.. AMAZING! The prices for their water and supplies is great. I love being a member! It helps a lot whenever I have points in my membership so I can use it towards getting water or if I need to buy another jug or water dispenser. I believe their store is family owned, I would assume that the kids who work in the front are their children. I love that! Family helping family. Also their kids service as great as well. Very informative :) I also like that they delivery as well! I work at a clinic so I will mention to my office manager or the doctor to see if they want water service from this place! read more

I've been getting my filtered water from Ricky for several years now, I love this place and recommend it to my family and friend's. Ricky is always cheerfully helpful and greets each customer by name every time they visit. The facility is super clean, he even cleans between customers He even helps carry heavy water bottles out to your car and has nice toxin-free bottles for safe. The nice big carts are a huge help to roll your large heavy bottles to and from the store. Most of all, I like the taste of the water. read more

Good tasting water. Nice friendly staff. Prices are reasonable and the place is very clean. Parking can sometimbe a challenge so I usually come here later in the afternoon or mid morning. read more

Both Ricky and his wife are super nice. The store is very clean. I've been going here for about a year, maybe more. Just very easy any convenient. read more

I've been going to here for 2 years! Ricky and his wife are really nice. They always help me with my 8 gallons of water. And, Ricky remembers everything that I told him. That's service! read more

Clean, great tasting water. Ricky and his wife are very friendly and keep the store clean. Ricky also helps me and my four, 5 gallon jugs out to the car... Which is really nice because they are heavy! read more

Nice place, friendly service, first rate exuberant proprietor who always remembers my tally. I've been coming here for years, he's seen my ups & downs, I absolutely trust the cleanliness and purity of the water. You know us tea-drinkers---we're fussy about what goes into our teapot. read more

We've been going to Ricky's water store since they first opened. True, Friendly and honest people. It is worth the drive and a good conversation. The only place we will be going to for my family and I. read more

Best customer service, have had no problems with water. Ricky owns and runs this place,he always helps in taking water back to the car.

I go here all the time, very high quality water for the right price. The 24-hour dispenser is especially useful. Very nice owner and employees. read more

Amazing tasting water. We love supporting them. Reverse osmosis all the way!

This is an awesome shop. The owner is super friendly, the price is very affordable, and he's always willing to help my wife load the car with our 3 gallon jugs. We've been coming here for past 2-3 years since it's just across the street from our complex. It's really a great asset for our community. Thanks Ricky! read more

The couple of times I went there, the place was impeccably clean. The location is centrally and convenient, because one could get water there, walk a few steps to get espresso or a sandwich. read more

Have known Ricky for a few months now. Very friendly and excellent service.