I've had 0 problems with H2O Water Company delivering to my business. Their drivers are so nice and…read morewelcoming, and their delivery timing has always been impeccable. That is...until this week. My business was supposed to get a water delivery June 10th. By 4:30pm our water had not arrived, so I called, left a voicemail, and sent an email asking if something happened to our driver. June 11th. No reply so I called and after the third call FINALLY got a representative on the line. No apology, no nice conversation. Just: "our driver ran out of bottles. Your delivery will arrive June 12th." June 12th comes and goes, no delivery. June 13th (today) 2 phone calls and an email...and finally at 5:48pm (almost an hour AFTER my business closed) I receive the email below. If I had received ANY communication prior to this stating they were moving office, I would've completely understood. But considering it's like pulling teeth to try to get information out of this company, I'm really hoping my business doesn't cut ties with this company.

This business is just AWESOME to work with! They got me signed up fast, have reasonable prices, and…read moreare super easy to communicate with. They also have a nice service coverage area while I couldn't initially figure out if they could deliver to my home, a quick e-mail is all it took to find out more. Would absolutely recommend!

My family used to drink LOTS of individual bottles of water, but we got sick of hauling it from…read moreCostco and then having to deal with lots of empty plastic bottles. I looked into getting water delivered in jugs from Costco, but I didn't like the idea of being locked into a subscription plan for the water AND paying them a monthly fee to rent the water dispenser. I found Paradise Water and they've been great. I just send a text message when I'm running low, and they deliver exactly the jugs I need to my house. There's no subscription, so if we need more or less it's no problem. I ordered a Bottle Buddy water bottle stand from Amazon, which has been a great solution. It's cheaper, the water tastes good, AND it's more environmentally friendly.

This is the best water delivery service in the Bay Area. I started using this service in 2023 and…read moreJose is always friendly and responsive with every delivery. We've had Jose delivering our water since the beginning and he cares about his customers and delivers good quality water. Scheduling is a breeze with same day turnaround. This is hard to come by. We had one of the big corporations before and had to schedule weeks in advance, with zero communication, we had to go online to download the invoice, if we forgot then they'd mail the invoice with an automatic $20 charge for late payment, this is a crazy way of doing business. I'm so glad we found Paradise Water, they are exceptional both in service & their product.

Great service. Glad it's here providing better water vs tap. Thank you for being here!read more

What? They offer alkaline water? That might seem pretty base-ic, but it's awesome. They refill…read morelarge water containers. And they're a UPS access point. Small shop that's very convenient for all your H2O needs! The last time we went the cashier was very personable and even provided us recommendation on face masks as his looked quite cool and comfortable. Highly recommend going here in the same complex as Khao Kang, Clocktower Coffee, etc.

Absolutely love our water delivery service (available for customers within 10 miles of their office…read morein Mountain View) and also even getting water in store and at the 24/7 store kiosks outside - bonus one takes bills, the other does accept credit cards - at A&L Pure Water) All our water needs is finally well taken care of with beautifully personally dedicated and labelled bottles for our family's use exclusively with reusable screw on lids and our water delivery has been completed consistently in one day one the day cited as contracted. This is all such a vast improvement from our experience with a bigger water brand that really was very inconsistent and impossible to work with.

Awesome owners and obviously all types of great water. This place is great I've been coming here…read morefor 3yrs

Good place to get water. Very nice people that work here. They may or may not load the water into…read moreyour car. It depends on who is working. Prices are .50 for regular 1.00 for Dionized water 1.50 alkaline water. They don't have distilled water. I go to Water Springs in Santa Clara. A little cheaper and they will load the water into your car at no extra charge all the time.

Great friendly service, clean. They sell lottery tickets and Santa Cruz ice cream. Recommended.read more

My partner and I became a part of this service earlier in the year and for several months now we…read morehave restricted our consumption to only spring water. I can verify its truth of being alive as we had the beautiful turquoise algae begin to show in one of our jars (it was in direct sunlight), the water is truly alive! Pat and Matthew, the drivers, are always great to catch up with and you must know, they work very hard to get the water to our homes. Everyone is appreciated!

So easy just to go and ask what their products are and how much it cost, get your bottles filled…read moreand they take everything to the car for you. Busy place, lots of customers in the middle of the day, and yet they flowed and took care of everybody quickly

Inquired through their website and heard back within an hour. They provided a quick quote and were…read morevery flexible when I asked to move my delivery up. My first delivery arrived fast, and their response time has been excellent. First impression is top-notch!

My Girlfriend LOVES Water World's water- every time we go on a trip, she would whisper to me, "I…read moremiss water world's water." We feed the cats, cook, feed the plant, and even set our parents up with the water. Best tasting water especially because my childhood dream is to have cold water on demand and now I'm living my dreams with Water World. Excellent customer service- these people will get you your water when you need it! For water that is as crisp/ clean as this- I would pay big bucks. Luckily the pricing is VERY fair even below market value IMO Texted for a water delivery over the weekend and received it today. I like the efficiency

Set up was super easy and fast and their deliveries have been ontime. The water itself is great…read more I appreciate that the delivery driver has called before each delivery to confirm how many bottles we need. Their office has gotten back to me quickly everytime I have had a question.

Recently switched to Water World. Set up was flawless. Today was our second delivery which had a…read moreslight delay. On a Tuesday morning, I texted that we had half a bottle left and got a reply that within 3 business days 6 new bottles would arrive. We ran out of water on Thursday and I texted to confirm delivery will be made. Received a text on Friday that the delivery was confirmed for Saturday morning. So, a little more than 3 days but otherwise happy and I just know now to make my request earlier.

I happened to be in the area and needed to refill my 3-gallon container. Since I was new to Water…read moreWorks, I inquired about the cost per gallon. "$0.50 per gallon," said one of the guys behind the counter. Cool! I filled my container. When I pulled out my phone to pay, he told me that it's $2 if I pay by credit card. Interesting! That's almost a 40% mark up per gallon, which he hadn't mentioned at. all. Even more interesting, a different water store that I frequent only charges an additional 6 cents if I pay by credit card instead of cash. ~ There, I pay $1.56 via credit card, instead of $1.50 in cash. No biggie.

The people in the business they are really kind and respectful they are professional people. Every…read moretime l go over there l am always thankful they are really nice people

There services are terrible now that the merger done and now try to get thru to them you'll be on…read morehold for 2 hours and then they hang up I was just put on hold for a manger and you can hear them pickup and put you back on hold 9 times 36 minutes and disconnected Me F--- this company don't waste your time or money

We've been getting water from crystal springs for many years. Customer service is always…read moreresponsive, delivery personnel are always warm and friendly, and the water is reasonably priced and tastes great!