I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

I spent a considerable amount of time doing research on finding the right product. Once I knew what…read moreI wanted, it was just a matter of finding the right company to work with. Ed was very polite and educated me further and helped me understand the difference between the different types of filtration and softening products on the market. Ultimately I decided to go with Soft Patagonian not just because they had a superior product but also they had a very respectful and professional team. That made a complicated install for others extremely clean and easy. I highly recommend them and have already shared with all of my neighbors who I think they should consider if they are looking at a water softener for their home. By the way this is the best purchase I've made all year!

Great salesman, Raoul, who took time to explain every part of the system with my wife and I, plus…read moreoffer suggestions on how to move forward as we're also doing a remodel. On installation day, Niko was friendly and efficient. He stated the whole system might take until 3pm to install, but finished by 1:30pm. He made sure to clean up after himself and then walked me around to explain the system. Great team, and with a zero electricity softener system, helps with cost savings for us as well. Will definitely keep working with them.

Amazing experience! Everyone at this company was professional, knowledgeable, and highly…read moreresponsive. They responded to our inquiry very quickly and scheduled us a meeting with Tam. Tam came to our home, tested the water, evaluated the existing setup, explained the available options, and patiently educated us on how the system works. He took the time to answer all of our questions. Benjamin handled the installation and did an excellent job. He adapted smoothly to a few unexpected challenges and completed the installation beautifully. The water softener has been working perfectly since day one, and our hair felt immediately softer! We are extremely happy with the results and would highly recommend this company to anyone looking to improve their water quality!!!!!!!!

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

True-tech installed a water softner for us and has been greatly responsive to anything we needed…read morewith it ever since. If you need a good water softner that covers your house, this is a good source

Aaron, owner/operator of True Tech Water is a man with a plan, and Jaime too. He got us out of a…read morejam with our water softener, showed up on time, TWICE(!). The final invoice amount matched the quote (not always possible, but nice), and he and Jaime resolved our issue quickly with a little masterclass on the side which would helpful for most people, but not me. They also fixed a couple things I broke just by looking at them. Curious thing tho, water refused to run downhill while they were at the house. After they left, the laws of physics restarted. They must be wizards! Thank you, Aaron and Jaime! Matt

Been coming here for years. Great tasting clean water. It doesn't taste like tap water, unlike the…read morefiltered water dispensers in front of grocery stores and mini markets. Family who runs the shop are very nice and always easy to communicate with. Support Local Businesses

Zero Stars. This is a total scam! This is the same water I get from my Great Oaks tap water at…read morehome. Save your money. Save your appliances. I bought this water for my $400 ice maker. This water broke my machine from the hardness in the water. I know this since I tested the water myself after trying to understand how bought water could brake such an expensive machine. See the attached photo from my water test kit. The hardness is off the charts bad and the alkalinity is not in a purified range. This location should be shut down selling "pure" water that clearly just slightly filtered but not purified! SCAM. DO NO USE THIS LOCATION.

Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

I hired this company to install a whole-home AFW Filters setup with a stainless-steel pre-filter,…read moredual pressure gauges, a dedicated irrigation bypass, and a 2-inch P-trap with a standpipe tied directly into my crawlspace main drain. They charged me $2,750 for the entire rough-in and installation labor. On the positive side, the system is fully functional and holds pressure perfectly. The configuration connects everything required for the home's water loop, and it is running exactly as it should. However, a visual analysis of the final execution reveals that the installation lacks the clean, polished finish you expect from a premium trade professional at this price point. In fact, the installer originally tried to use steel flex hoses that were not rated for outdoor use. Because my contract explicitly called for rigid copper, I had to call him back out the next day to replace them. This forced rewrite of the plumbing clearly disrupted his planning. The resulting issues with the craftsmanship: Un-Leveled Lines: The installer did not use a spirit level on the final runs. The main upper horizontal copper line noticeably slants downward, which causes the electronic valve head on top of the filtration tank to sit visibly tilted. Forced Pipe Geometry: Because the installer originally cut and mounted the stainless steel pre-filter housing to fit a flexible hose, switching to rigid copper threw off his alignment. Instead of re-mounting the equipment properly for a clean, straight run, he pieced together multiple street elbows into an awkward "Z-bend" offset just to force the rigid lines to connect. Sloppy Solder & Excess Residue: The soldering work is messy. There are thick drips of hardened solder left sitting on the copper. When asked about it, he claimed it was just leftover solder, but leaving heavy "solder icicles" on a premium install is poor craftsmanship. Overall, the system works perfectly, and the price was fair for the total scope of work involved. I just wish they had spent an extra 20 minutes on the final aesthetics, layout planning, and cleanup to match the high quality of the system's functionality.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

Mitch from advanced pure water systems is a great person with excellent service and knowledge about…read morethe entire technicality. Very professional and quick to install and diagnose water purifier system and problems. 5-years back installed the new system in my house that worked great without any issues, then again served me changing those filters when needed with outstanding support and quick response time like a breeze. It is of great value for the cost and water tastes excellent and explains in detail whole thing with patience. I recommend Mitch and advanced pure water systems to anyone who is looking for water purification with confidence. Thanks Mitch!!