Guy got a good price on product and installation Just wished he brought his own towels cleaning up after himself. read more

Duc and his team installed the water filtration and softener system in my house last year. Their communication was excellent and they provided a fair quote and quick installation within a week. The after-sales service and maintenance have been outstanding, which is why I'm writing this review now, seven months after the installation. Highly recommended services! read more

Water Filtration Products - Water Purification Services Near Me

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We have used them for about 25 years. It is a bit pricey but we love it was the right move for us due to limiting salt. We set the system up that the water goes int rain barrels and we use this recycle water for our garden read more

DO NOT USE THEM. I will stress again, do not use this people. The experience from last time when Nga came out was completely different than what I experienced today. My water softener would not fill, so I scheduled a diagnostic for $100. When they came out and I showed them that the brine fill process was not working and that likely the brine injector valve or screen needs to be cleaned, the technician said they do not do any diagnostic or repair, but that I would have to buy a new system for $2.5K. Who in the right mind would pay for a new system without any kind of diagnostic? And they have the audacity to charge $100. I paid it reluctantly to the Venmo # they gave, which clearly states @Nga-Ngyun-WFP (WFP = Water Filtration Products). They then had the audacity to claim that this was NOT their account and asked me to pay again. I refused, and the technician had the audacity to start kicking my door. I filed a police report on these people and will NEVER allow them in my residence ever again. Once again - DO NOT USE. read more

I had Duc change the filters for my reverse osmosis and water softener. Duc was on time and very professional and his prices were very reasonable. He was also very meticulous when cleaning and inspecting my units. I plan to use WFP again in the future for all my water softener needs. read more

Installed pre-filter to further filter our well water before it runs through the softener. Very prompt communication and fair prices. They are quick to install and made recommendations for keeping our RO system maintained read more

5-star soup to nuts. First to respond with a quote, beat the competetion by nearly 50% in some cases. Very clear on services provided and extremely crisp on pricing. Did not try to upsell any unncessary products (softener etc). On the day of the service, showed up exactly on time gave a heads up about ETA and nailed the job in 2-3 hours flat. The job has been extremely well done and with a clear servicing plan. The only thing that was a little difficult was communication in English. It was very hard to understand over the phone but no issues over text and in person. Recommend communicating over request a quote or text message. Highly recommend if you're getting a filtration system set-up. read more

He communicates well and responds quickly via text. He installed our water filter over a year ago and recently did the replacement maintenance. Reliable and great service. Highly recommended! read more

We removed an whole water filtration system that was not working for our very hard water in South San Jose. WFP installed a water softener system and got it done very quickly and efficiently. Great service by Duc and Nga. Clear instructions on how to manage the tanks after and very responsive to our questions. read more

Water Filtration Products - Installation. Unpainted walls is from they removing the filtration system. - Water Purification Services Near Me

I was looking to replace our old Rayne Water Softener and I was happy my partner recommended WFP. From start to finish, they were super. They were professional, honest, great workmanship with the plumbing, and they didn't try to up sell me products I did not need. My partner have told me I am very particular and OCD about things having to be done correctly the first time and WFP had exceeded my expectations. Duc the owner/installer arrived on time and was prepared for the installation. He was efficient, explained the installation, and the expectations post install. After installation was completed, Duc noticed there was a small leak at the pre-filter seal and he explained to me sometimes that was expected and to contact him if the leak did not stop in a few days. After a few days the small leak did not stop. I contacted them and Duc returned and resolved the tissue. I would recommend WFP and would continue to use them in the future. read more

WFP did a great job from start to finish with a tricky little project. Basically, after testing my water, I determined that I could go with a salt-free conditioner instead of an expensive and tedious salty unit. WFP removed the old unit and plumbed for the new electronic setup. All elements of the process were a+: responsiveness, price, and execution. Highly recommended! read more

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Nga was super responsive and gave us a really good rate. Almost half of what 5-6 other vendors gave me for a softener plus RO filtration system. Truly amazing! read more

Previous homeowner had a system from WFS that was unusable when I moved into the home. When I purchased their $165 maintenance, there was no assessment to determine why the previous system stopped working, and they proceeded to accept my money and install filters that failed entirely within 2 months. In addition to the failed filters, the first ones they swapped in caused our drinking water to have a terrible stench (I regret having to say this but I believe USED filters were apparently installed - there is no other explanation for the terrible smell from "new" filters that I ensured was not coming from our water source). Nga chose not to provide a refund due to the failed filters (no water passed through their system at all after 60 days) and they blamed me as the customer. They are the water filtration experts and should have analyzed the previous filters to determine there was an issue that couldn't be resolved by replacing them. It does not matter how many times they sent their technician out to "help" because it is a problem that should not have arisen in the first place, again because their experience should have made them aware there was a problem in the first place. An ethical business would provide a refund for a product that fails in 2 months. The decision not to provide a refund is an unethical take-your-money-and-run business decision. I would encourage new buyers to think twice. read more

Mr Duc Pham was very professional and arrived on time to perform routine maintenance on our water filtration system. Highly recommend this company read more

Our small organization was in need of a new reverse osmosis system and WFP fit the bill in price, responsiveness, and service. It's a small family business (Nga and Duc Pham) working out of their home so there is very little overhead, which reflects their reasonable pricing. Nga does the service scheduling and billing, and Duc coordinates product installation and servicing. So far everything is working well and I would recommend WFP to anyone in the South Bay in need of residential or small business water treatment. read more

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Very responsive, amazing service and budget friendly. Highly recommended. Nga and Duc were both great to work with.

I bought my own RO filtration system from Amazon and hired them for installation in my kitchen. Du Pham was very experienced and did a neat job. He drilled a hole in the kitchen countertop to install the faucet and cleaned everything later. He tested the water TDS as well to confirm how the system was working. He also gave suggestions regarding my water softener system. Their charges were half of what others were quoting. I strongly recommend hiring them read more

I needed to hire water filtration products to install a GE water softener and an APEC reverse osmosis (RO) system I purchased online. Nga was prompt in her communication and the quote provided was very competitive. Duc arrived on time and did both jobs quickly with no problems. The only hiccup we experienced was that we did not communicate in advance the method of connection for the water softener. After agree on changing the push to connect method to soldering, Duc came back for a second time for a very reasonable follow up price to make the job fully right. We are very impressed with the quality of work done and the competitive price. I will definitely be recommending Nga and Duc's services to my peers. read more

Duc did a great job of installing our water filtration system back in March. He showed up time, and got the job done in a little over an hour. No problems so far and the water tastes great! Duc is also very organized and efficient during the installation. read more

Well deserved five stars, very professional and fast at their job. Great quality work and products for affordable price. Good communication and service. Highly recommended!! read more

Overall a good product. I feel better drinking clean water. The reason for only 4 stars is the quality of the plastic. The handle on the waste water tank gets pitted and stains easily. This concerns me regarding bacteria, even though I do wash it weekly as recommended. Wish I could replace just the handle instead of having to buy a new one. Have had it for 2 years now. Occasionally the purified water tank leaks, so I do have a baking pan underneath to catch the drips. read more

Water Filtration Products - Pitted handle of waste water tank - Water Purification Services Near Me

I was thinking of install the under the sink water filtration system by myself but I have granite counter top. I dont want to crack it so I called Duc for his service. Getting an appointment is very easy and he finished his work in less than 2 hours. He cleaned up as he was working and did not leave a mess. The over cost for the filtration system and labor is affordable and my wife loves the taste of water, which is tasteless :) read more

We need to have our RO filters replaced. They came quickly and did an amazing job at a very reasonable price. I'm so glad that I found my go-to person for my RO filter replacement. read more

Great service and great price. Had to cut a piece of wood underneath my sink to fit the RO and Duc was really helpful and went out of the way to fix that and also add silicone to our sink since there was some prior leakage. I would definitely recommend Duc for RO installation. read more

My original filter died, and needed a new one installed urgently. I called and they came the next day. Super fast, friendly, and professional. Pricing is also very reasonable. Will continue to use them for annual filter change. read more

I had started my water filtration search when I moved into the house in September 2019. I had contacted Duc and Nga almost a year before since I had their info from my house rental . They did an awesome job at the rental property for the under the sink system. I knew at that time when I bought my new house I would want them to install my whole house filtration system. I contact them in September 2019 and inquired about a system. They were very easy to work with and offered me something I wanted and not try to sell me something random. They listened to what I wanted. Finally in March 2020 when I decided to get it installed they were able to do all the week the same weekend which was awesome. They came over and did the work without 4 hours. Very professional job and people. They know what they are doing and for sure I will use them again. Quality service. Best of all I was able to do all this thru text which rocked. They are very responsive and very friendly. I attached a picture and I had a complicated setup since my pge and water pipes are in the same area. They were able to do a custom install. Very pleased read more

Water Filtration Products - Whole house filtration of my choice - Water Purification Services Near Me

You can trust Water Filtration Products for your healthy drinking water. Easy to reach and great expertise on water filtration system. I contacted several companies on Tuesday evening, they are the fastest responded one, and then they installed 6-Stages RO system on Thursday. Thanks Duc and Nga, We are totally happy with the quality and taste of water. 1. Reasonable price. 2. Friendly customer service, and fast respond. 3. Good quality of water, TDS result is 0-5, better than bottle water quality. I would highly recommend Water Filtration Products read more

Water Filtration Products - Water Purification Services Near Me

Not at all professional. The guy was alright but the lady was very rude and unprofessional. We asked them to install a very expensive 9 stage filtration system that we had bought from Amazon. Because we did not buy it from them, the lady would tell us that it is not a good system every time we talked to her, even though there were 100s of reviews of the system on Amazon and rating was 4.5*. They agreed to install the system the next day. After the guy came and installed the system. We found that there was a water leak which was dripping water in our sink cabinet (not his fault). We called them about the leak and the lady said they will come in 3-4 days as they do not have time. I was upset because for getting the job they had time next day but to fix a leak they would come in 3-4 days. After I got a little upset her husband came the next day to look at the leak. It was not his fault and he did tighten the screw which was causing the leak (that was really good). After that we found out that he had not installed the system per instructions. He used the wrong clamp to secure the filters, so every time we touched them they would detach from the fixture and fall down. He also used tape to connect the waste water pipe to our drain instead of an actual clamp. I called them again and the lady said she will talk to her husband and let me know when they can fix it. She never called back. We tried again and still no answer. My dad was very upset and so he fixed it himself. I would not recommend this business to anyone. read more

Very good service with all tools available and good discussion and suggestions. Safe to be working in COVID times - always wearing mask. Made sure setup is complete and no leaks. Very happy with the service. I would strongly recommend the service from WFP - water filtration products. read more

I highly recommend Nga and Duc! They are reliable and gets the job done. We installed a water filter at home, he came in at the scheduled time , did the job perfectly and cleaned up the place afterwards. read more

My husband tired to replace the filters himself and failed miserably and then I found Duc and Nga. Nga was very responsive and got back to me immediately when I called for help. She worked with our schedule and sent Duc out to replace our filters when we were available. Duc did an excellent job and was done in a timely matter. We used them again this year when the filters needed to be changed. As usual Nga and Duc were very professional and we received exceptional service. We highly recommend Water Filtration Products. read more

Very professional service! Highly recommend! Nag not only installed the water filtration system but also helped drill the hole on the countertop. During the process, he tried his best to keep my kitchen clean. After the installation, he checked a couple of times to make sure there is no leakage. read more

I got a referral from a friend and used WFP to install a 6 stage RO system, including taking the existing system out, install a brass faucet and connection to fridge. He really did a good job! I really like the way he placed the system now we have more room for maneuver under the sink. The water tastes great - my fridge now have a 7 stage filtered output. Save some bottles, save some money! read more

I had it installed couple days ago and it's working great. Appointment was a breeze and installation was less than 2 hours. Reasonable price. I will definitely recommend this company to anyone want to have RO system in the house. read more

I highly recommend Nga and Duc! I knew I wanted to replace my older under the sink water filtration system, but didn't know much about RO systems. After much research and Nga patiently answering all my questions I decided to go for it. I went with a 6 stage system with an Alkaline filter for remineralization. I am very happy with the results, water in my area is pretty good to begin with, ~25 TDS, and after its less than 5 TDS as well as a pH of around 9. Duc also helped install a new faucet I purchased separately which was a big plus. Everything went very smoothly and professionally working with them, I would definitely recommend their services. read more

They did an excellent job in installing my RO system. Also drilled a hole in the granite and cleaned up the area before leaving. I'm also very happy with their quick responses to my text messages. read more

Had water filter installed for a few weeks. Love the taste of filtered water. My water tester always shows the filtered water below 3, vs 200 for my tap water. I am a happy customer. Plus their installation was fast. new faucet matched my existing ones very well. read more

Very happy with their service. They were prompt and did a great job of installing our water filter and softener. Duc and Nga are very knowledgeable and helpful. They are fully prepared for COVID-19 and use protective gloves and masks. Cleaned up nicely after the job was completed. They also price their services fairly. I recommend them for quality of work, service, responsiveness and price. read more

Had 6 Stage RO system replaced. Came on time, followed Covid protocols. Very friendly and answered any questions. Would recommend their Services to others. read more

Installed my 6-stage RO system on 2/26/19. Nag is a nice and quiet young man who did a great job -- fast and clean. Affordable price compared to the company I used before. read more