Juan called me in under 60 seconds after submitting my yelp request and showed up at my house under…read more60 minutes later. INCREDIBLE responsiveness and speed. He quickly diagnosed my issue and explained everything thoroughly. While I was shocked by the price tag to snake the sink/drain line ($520), Juan's promptness, thorough work and explanation and overall professional service made it well worth it. I later validated with a plumber friend that emergency plumbing work is just expensive, so the $520 doesn't sound too outrageous. Overall - highly recommend calling Juan / Clove for any plumbing needs.

I'm pretty unhappy with how Clove handled my situation. Long story short - we had a leak from our…read moreshower, clove rep came to fix it, then after mold remediation was already done we saw that it was still leaking, clove rep came back to fix it again, then I saw that where the leak was repaired again there were complete gaps between the shower wall and wall itself (as pictured) so water would have come spilling into the walls, then they came back to fix again. The part though that really bothers me is that, after all this, they also took my baseboard from the wall. No idea what they did with it. I called asking where it was and they never called me back. I'm now having to spend more money to get a custom baseboard created to match the rest of the room. I don't enjoy not supporting local businesses, but the fact that I'm now having to spend more money because of the baseboard being taken instead of this being compensated for is the reason I'm posting this. Not okay and won't use again.

Eduardo is amazing. I have been using Fantastic Rooter for over 10 years across multiple homes and…read moreI only let Eduardo touch my plumbing! Multiple whole house water filtration systems, multiple hot water heaters, leaks, replumbs, they do it all! Most recent success story: hot water heater (that they installed) had the pilot assembly go out about 4 years in. I texted Eduardo (because I have his cell) at 7am, he was over before 8am and back at 4pm with the parts needed to restore hot water to the home for me and my family. Can't put a price on that service!!!

Thank you fantastic rooter plumbing once again for coming out to rescue us from a leaking water…read morefilter system in our garage! I can always count on you guys doing a good job at a reasonable price! That's a piece of mind knowing I have a company that I can count on! Thank you and see you guys next time when we replace the old water filter system.

It was easy to get an appointment. The service technician came out on time was incredibly helpful…read moreand completed a job efficiently and at a great price. I would definitely consider using them again!

Very FAST response. Friendly technician. Job was done as estimated. Very nice to work with a…read moreprofessional company!! They did great! Judy

Gabriel is a good guy and a good plumber. I have been calling him, whenever I have plumbing issues,…read morefor the past 5 years or so. He gives reasonable prices and knows what he's doing. Good bang for your buck!

Poor Service, Overpriced, and Incomplete Work…read more I had a disappointing experience with this plumber. A few days after he performed a descaling on my Navien tankless water heater, an error code appeared. When I called him, his immediate response was that the recirculation pump had broken down and that it wasn't his fault if mechanical parts fail. I asked him to at least come and inspect the unit before making that determination over the phone, but he said the earliest he could come was four days later and "this is not on him". I did my own research and consulted another plumber. I was able to clear the error code myself simply by cleaning the filters. According to maintenance guidelines, a proper annual service should include both descaling the heat exchanger and cleaning the filters. Descaling alone is not considered complete maintenance, which means the service I received was incomplete. On top of that, the pricing was not transparent. He initially quoted $99, but when he arrived he demanded $175. Overall, I found the workmanship poor, the customer service dismissive, and the pricing unjustified. I cannot recommend this plumber based on my experience.

I've been using Faith Plumbing & Air / Faith Mechanical for over 10 years, and I can confidently…read moresay that Cesar and Kristen run one of the most trustworthy and reliable companies in the industry. I've relied on Cesar for countless plumbing and HVAC issues--everything from my personal home to multiple rental properties I manage. Cesar consistently goes above and beyond. He takes the time to explain the entire situation, walks me through recommendations and options , and never rushes the conversation--no matter how long it takes. His professionalism, honesty, and strong communication are unmatched. I truly trust him, and that is priceless in this line of work. Yes, Faith Plumbing & Air is a bit more on the expensive side, but the quality of work, integrity, and peace of mind make it absolutely worth every penny. I'd rather pay for a job done right the first time, and that's exactly what they deliver. Over the years, I've referred Cesar to colleagues, friends, and family, and every single one of them has had equally great experiences. I can't recommend Faith Plumbing & Air / Faith Mechanical enough--they are my go-to team for anything plumbing or HVAC, and they've earned my trust time and time again.

The WORST. He took five days off in the middle of my bathrooms project after informing me of the…read moreneed to take three days off. It hung my other subs up and offered no explanation for his extended absence. There are four points of contact in the bathroom and every single item(shower, toilet,sink and tub) component proved to be problematic. This is after an extensive consultation and detailed outline of the entire project. Every time he opened a box, he said "I didn't know you had a tub, shower head, faucet, toilet like this". I had to pay for retile and labor for incorrect drain placement and item returns. Every time something was done incorrectly, his response was "that can be fixed". All of which included stocking and shipping fees because of his incompetence. The upside to all of the $10,000 in additional cost we incurred because of him was we found an EXCELLENT plumbing company.

I purchased a new dishwasher from the Home Depot and was told I needed to install an air gap. Zeke…read morecame out on New Year's Eve to install a new rubber pipe to accommodate the appliance. When the rubber pipe developed a kink which caused water to run out of the air gap and onto the floor, he immediately came back out and molded the pipe so it would be kink free. He didn't charge me because it was covered by his 30 day guarantee. When the dishwasher installers came a second time and said my valve was frozen, Zeke agreed to come out again on a Saturday to install a new one. Zeke has also come out to solve clogged drains and to install a new toilet. Zeke is great and he doesn't mind getting into tight spaces to solve problems. Also, he doesn't complain about the previous service person's performance (don't you hate it when a plumber comes in and says the previous person you hired didn't know what he was doing and why did you hire him?)

This guy Zeke is extremely reliable and very reasonable. I've used him a few times and he's a very…read morenice guy and easy to deal with. Last Friday night we had a backed up drain in the rear house where my tenant rent a one bedroom. It was 545 Saturday night and Zeke was there by 6:30 PM. Didn't charge me extra because of the timeframe. I highly recommend this guy if you have a backed up drain and you are in a pinch. Thanks Zeke Jim Peña

Absolutely Excellent job changing out my old master toilet for a new tall toilet!…read more Took out old toilet, picked up the new one we picked out at Home Depot & installed the new one. Excellent advice, very knowledgeable, & extremely friendly!

I'm a little surprised Jake's Plumbing has such positive reviews, based on my experience with them…read more My home warranty company assigned them for a job that involved multiple items, most very simple, but two a little more involved. I'll start by saying a few nice things: Jake's is able to dispatch quickly, and the plumbers they send seem relatively capable, though there is some variation. And both the plumbers and the office staff seem nice. More challengingly, it took a remarkable number of visits, over many, many months, to complete some fairly straightforward work. I'm lucky I have a job that fairly easily lets me be at home waiting for a contractor if needed; for someone for whom taking time away from work is a bigger deal, this would have been a brutal experience. And there were a bunch of hiccups, like the wrong parts being ordered, plumbers showing up not prepared to do the job, and a plumber dismantling a shower valve down to the rough-in valve and declaring the job done (surreally, I had to argue with the office that the job was finished when the shower was functional again). Most challengingly, two valves for a tub needed replacement, because they were leaking and too corroded to replace the cartridges, requiring access through tile. For almost a year, I tried to get a quote for the work, because the home warranty company wouldn't cover tile access. I asked the office repeatedly for a quote. I asked every plumber who came to my house to work on other, simpler parts of the job. And I never got a quote, and I finally just gave up. The bottom line is that this office seems to struggle to handle even modestly complex jobs. For the simplest jobs, like a toilet that needs to be snaked or a simple leak under a sink, they can dispatch a reasonably capable, friendly plumber quickly. But the wheels seem to come off when things get even modestly complex, like parts having to be ordered. And I say all that with some regret, because these seem like nice people, and I tried really hard to work with them.

Quick response and fantastic work quality. Great value and excellent service…read more Waking up on Saturday morning to a broken heater is no fun, but they made it so easy

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

Eloy is the man, he came in and did his thang, No drama and very knowledgeable of how plumbing…read moreworks. Thank you Eloy for taking care of business.

Eloy and his crew were awesome! Super quick service and great work. Definitely would hire again.read more

I've had MG Plumbing and Rooter out to my home three separate times through my home warranty, and…read morethey have been consistently excellent. Most recently, Mark handled a garbage disposal leak and a kitchen faucet leak for us. Mark is incredibly knowledgeable and performs a very thorough inspection before starting any work. Beyond just fixing the issue, he provides expert guidance--for example, he suggested I order parts directly through Moen to ensure the best fit and warranty coverage. The repairs and replacements were flawless. Scheduling is always easy, and Mark is punctual with great communication throughout the process. Highly recommended!

We contacted MG Plumbing due to a gas smell coming from our water heater when it was in use, which…read moreis a serious safety concern. Before the appointment, my husband explained the issue in detail and sent photos of the make and model of the unit. When Mark arrived, he looked at the unit and said he needed to contact the manufacturer and would follow up on Monday. We never received that follow-up. There were no missed calls, no voicemail, and no text message. My husband does not block unknown numbers and must answer all calls for work, so there is no record of any attempt to contact us. During this time, we were also dealing with our son unexpectedly needing surgery, which delayed us from calling back sooner. Prior to MG Plumbing's visit, we had already contacted PG&E when we first noticed the gas smell. PG&E did not detect a gas leak, even while running hot water to try to reproduce the issue. Out of caution, we have been turning the gas off when the unit is not in use. The smell appears to occur only when hot water is used in our children's bathroom. When we finally followed up later in the week, we were informed that Mark is not certified to work on Rinnai units, which prevented him from getting information from the manufacturer. Given the safety concern involved, this should have been clearly communicated sooner. Due to the lack of follow-up and communication, we had to start over with a certified plumber. I hope this review remains visible so others can make an informed decision.