After reading Good 1 reviews I called and "Shane answered," unreal to have a live person answer the phone! I explained my situation and he actually said, "I will come after my next appointment!" I was shocked to say the LEAST! Both Shane and his wife came at 5:30 pm and he spent 30 min plus looking at the problem and charged no service fee and stated to call him back should the water leak happen again! I texted him and lather that pm and he texted right back! We agreed in Monday to fix the issue. I have never been more satisfied!!! I highly recommend Good #1 Plumbing! read more

Shane is careful, thorough, and gets the job done. Very impressed! I also appreciated his generously given advice on taking care of my home's plumbing. 100% recommend. read more

Shane is reliable and takes care of us in Th community. He knows how to solve any problem and has a great little sidekick who helps him out. You won't go wrong!! read more

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I'm guessing the whole town is starting the New Year with plumbing issues because our go-to plumbing companies were all booked out for a few days. We had, what we thought was, an urgent plumbing matter that needed to be taken care of. So, we headed to Yelp to find someone. We saw the good reviews for this company and gave them a call. It turned out to be a one man show, Shane. Even though he was busy today, he was able to schedule us in for the evening around 1700-1800 (thank God). He came and assessed our issue. After knocking out the wall and insulations, he told us the problem had nothing to do with plumbing, but instead it was related to our ac. He gave us some suggestions and options on how to go about fixing the problem. And guess what? He didn't charge us for the dx or work he did. That's unheard of!! This really shows that Shane is truly out here helping the community and not for the money. Such a kind act. We will definitely pay it forward. Because of our experience with Shane today, he will be the first one we call for any future plumbing needs and will definitely recommend him to others in the area. Thank you Shane for your help today! We truly appreciate it!!! read more

Best service. I only trust these guys now. They were quick, knowledgeable, and walked me though the issue. read more

Shane is great. My main blew out from a surge and he got me up and running same day even though its the holidays and last minute. Major props and super grateful. Best plumber in town. read more

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Shane came to the house to fix another garbage disposal issue. Just as before, he was on time, fast, clean, and professional. Besides being a great plumber, Shane is a great man and does great things for the youth in our community. Shane, know that you are appreciated and respected. Thanks Brother! read more

No need for a long story but this company is absolutely amazing to work with and would only recommend them for your plumbing needs. They have saved my business multiple times no matter what time I call or what the problem is. If your questioning who to call you found the right contact! read more

Shane was super responsive, reasonable rates, gave a quick estimate. Replaced a leaking gate valve with a new ball valve. I would recommend Good 1 Minor Plumbing to anyone that asks for a recommendation. read more

Ninja Plumbers - New ball valve! - Plumbing Near Me - Westlake Village, California

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Shane just completed a job for me and was absolutely amazing! I had a different plumber come out previously for the same thing and he made it sound like it was going to be super complicated so I worried it would be too much money so held off. When Shane came out he made the job sound easy, he completed it super fast, and did it with ease! Not only is he a great plumber, he is a great human being! I enjoyed talking to him about the things he does for our Morgan Hill community and how he helps train/mentor high school kids. Shane will be my forever plumber and I will definitely recommend him to my neighbors, friends and family! I rate him 10 stars! read more

Shane is an excellent plumber. Always responds right away. Very polite and kind. Does an amazing job and has a very high work ethic. He knows what he's doing. He won't disappoint. He'll rate higher than all the rest. read more

Punctual, Precision, Perfection: I am a happy repeat customer. Shane is prompt to respond to your inquiry. Shane listens to your concerns and challenges. He is a trusted adviser and presents the best option to find resolution. I would recommend Shane for everyone looking to find a solution to any plumbing project or repair. See the pictures of my families new water softener with pre-filter and post filter. It is a work of art! read more

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Is there a reason we can't give SIX stars! Shane had come back twice to check on things that were discovered during the fiasco mentioned in first review. He has gone out of his way make sure some of things I needed done around the house could be done efficiently and even showed me things I could do on my own. If you are looking for someone fast, reliable and personable - Shane is your guy. Just know he takes care of his customers: so this may mean a non-emergent job gets pushed back for an older couple with no running water. While I hope I don't have the need again, I would contact Shane in a heartbeat! His sarcastic sense of humor helps, too!! read more

So we tried to cap off a water pipe on our own in the backyard...what a bad idea that was. We ended up with our water turned off and no way to cap off the water ourselves and in dire need of help. We called, thinking we would be SOL or spend an arm and a leg since it was a holiday weekend, but not at all! Shane was at our house within ten minutes to save the day and within 15 minutes the job was done and done well. To top it off, we couldn't believe how reasonable his price was; we expected to pay at least twice as much. We definitely owe a ton to Good 1 Minor Plumbing and will be using Shane for all our future plumbing needs!!! Thank you again for saving the day, Shane! read more

Had a serious leak in the house, and this dude came to our rescue. He paused a job to quickly, let us know how to shut off our water, and then came by after his job to help solve the problem. He even text us the next day to make sure everything was looking alright. If you're looking for a good plumber, you found him. read more

I had a plumbing emergency where my sink was screaming at me while I was on the phone with Shane. He was super responsive and came over in a jiffy to turn off the alarm from hell. He gave us a recommendation to get a new faucet at home depot and came over later same day to fix and instal it for us. He is well worth the money and I'm glad we found our plumbing guy! read more

Shane has been an amazing individual and has rescued us more than once this month with leaks and clogs. He is honest, provides excellent service and is our go to plumber from now on. Thank you Shane for coming on weekends and holidays. read more

I called Good 1 Plumbing because our toilet downstairs was leaking around the base. At least for me, calling a new repairman is like bringing your car to a new mechanic. You're never know who you're going to get and if they are going to treat you right. I can say for sure that Good 1 Plumbing will treat you right. You have nothing to worry about. I was able to make an appointment online and was given an estimate via email. When Shane arrived, he was very professional and funny at the same time. He quickly diagnosed the issue and got to work. He not only took care of the issue but repaired another issue at no charge and gave me some good advice for the future. After Shane was done, he collected a check for the amount of the estimate and left the bathroom as he found it. Going forward, I will call Good 1 Plumbing for any new plumbing issues. Let's hope there isn't any. A+++++++ read more

Another great work by Shane! Keep Good 1 Plumbing on speed dial, folks. My first issue last year was resolved with 100% satisfaction. This time again, Shane exhibited quality work at a super competitive price. If you're looking for an honest and expert plumber, call Shane! read more

Ninja Plumbers - Another great/quality work! - Plumbing Near Me - Westlake Village, California

Update: Shane wasn't able to help us that Saturday night, but he came out the next morning (Sunday) and busted his ass. He tried to help us get a plumber out Saturday night, talking to other plumbers on the phone and telling them what he felt we needed. Unfortunately, no one could deliver. So, Shane rents a 100ft snake the next morning, and comes out to do the work himself. Even digs a hole in the front yard to install a clean out to get us flowing again, so we could take a shower and use the toilets. He basically did everything he could and then some to to help us out. On a Sunday!!! So crazy! We couldn't thank him enough for giving up his time on a weekend to help us out. If I ever need another plumber, Good 1 Plumbing will be the first number I call, hands down. Shane is professional, very knowledgeable, genuine and is willing to go the extra mile to help you out. 100/10, would recommend. read more

Shane went way out of his way to drive out of his home territory on Sunday evening to inspect the plumbing situation I have. He let me know right off the bat I need a company with more manpower and heavy equipment for this project. Anyone else would have not even bothered to return a call, which I already experienced from another local company that I've spent thousands with over the years. Instead of leaving, he took his time to go over what I was dealing with, thoroughly explained what should be done and gave me referrals for others he had confidence in for this job. Even after he left he sent more information. Obviously he loves what he is doing and has a genuine "how can I help" attitude. I will definitely call him back the next time. read more

Shane is a seasoned and friendly professional that knows how to run a small yet smooth operation. After booking our appt we received status updates with a more accurate time frame of his arrival. It's nice that more and more businesses provide this service as it's useful to know a service providers arrival time instead of being stuck at home all day. He briefly surveyed our property and knew how to tackle our urgent problem and gave us a reasonable quote with alternative options. After finishing the job, he showed us his work and guaranteed his work with a warranty. He told us that he goes to each job-site himself to make sure the work is done right based on his extensive experience. As a small business owner myself, I hope he can grow his operation without sacrificing on quality. Some of these plumbing companies will send inexperienced plumbers to your home so they can make a little more off the back of their interns but at the expense of quality work. Hope he doesn't go that route. To date his work has been solid and we would definitely go with him again. read more

10 stars if I could! I had a bath tub faucet that would not turn off at 8pm. Couldn't come out to fix but FaceTimed me and walked me through the process to fix it. His significant other even came out and dropped off tools I didn't have to fix the issue (Home Depot didn't have the tools either!). The part is now fixed and works better than it did before. Amazing service! He is incredible. Highly, highly, HIGHLY recommend!! read more

Shane unfortunately wasn't in the area when I called for his help, but he still patiently called and texted to help me troubleshoot. His kindness and commitment to top tier customer service even knowing that I wouldn't be able to be an immediate customer speaks volumes about his character. He is definitely the first person I would reach out to should another project need a plumber!! read more

Absolutely perfect experience. This is the 2nd or 3rd time we've called Shane. Shane replied to my request almost immediately. We exchanged a couple of messages on Yelp. He indicated one of his jobs ended earlier than he expected and could come out in about an hour. Showed up promptly, diagnosed the problem (grease build up in kitchen sink/main line) and snaked the drain until it was clear. And as before, he made a couple of suggestions to try to minimize grease build-up, even though that means fewer visits needed from him. Great guy, great service. Don't hesitate to call him if he services your area. read more

I was asked by someone who does not speak English to get a plumber. She didn't want a plumber - especially because of her language barrier. So she waited years until there were many issues / problems in the house. Many times, I was wiping up yucky stuff leaking onto her floor - it was so gross! So I was looking for someone friendly and patient. If you search for plumbers in the Bay Area by highest rating, Shane comes up #1 BY FAR. I'm familiar with Yelp, so I read through some reviews because it's nearly impossible to have a 5 star history like that, especially in a job like plumbing. The house owner that doesn't speak English said this about Shane - just from observing him working on all the plumbing issues (some serious): Shane is hard working, fast, efficient, and has an honest and positive personality. He leaves your house with everything repaired and fixed very well. And the customer (she's referring to her feeling) is left in their home feeling happy with a sense of peace. I find her feeback of Shane significant because you can imagine how amazing he is if so much is said by someone who can't even speak directly to him. It's rare to find a human being with this level of dedication and care - especially bringing it to his work, and even more so, in a difficult customer service role like plumbing. I read his mission statement and I absolutely agree Shane treats every customer like his own immediate family. In fact, my brother also does plumbing and other work - and I already know (because we asked) he would have CHARGED MORE! Shane's not just honest about pricing, estimate, etc. He's also sincere with whatever kindness and respect he brings with him when he's in your home. He also patiently answers all your questions. Some service people give off a vibe like "DON'T BOTHER ME!" because they want to save time and make the money. But Shane is positive and patient - qualities that make customers at ease to bring up any issues / concerns (no matter how "small"). Maybe one day if he grows a sizeable company, he can write books about customer service, being a great human being, and give motivational speeches or construct customer service programs / training for all types of corporations. (A multi-billion dollar industry). In my experience, when a plumber leaves your house, you're like "omg." Maybe they stepped all over your house in dirty boots, acted like they can't stand fixing your stuff. But with Shane, you wonder when you'll see your new brother again!! read more

A few month back my mom was complaining about her faucet being difficult to operate and that she wanted it replaced. I saw the great reviews on yelp and reached out. Shane was quick to respond, we set up an appointment and he can and conquered the extremely stubborn faucet. But the replacement faucet was to tall. Shane scheduled a call back the following day so my mom could go and find something that had a suitable replacement. She ran in to Shane at the hardware store and he helped he select a better replacement. The next day he came and set the new faucet in place and mom was happy. Now come this week, we found that her electric tankless water heater is leaking and she calls Shane on Sunday and he was so nice to stop by and see what was going on. He told us to shut off the breakers to the water heater and that he would return Monday to look at it and walked us through the options to replace it. We gave him the green light and he ordered the replacement and returned Wednesday with his electrician and removed the old unit and installed the new unit and mom is happy to have hot water. We highly recommend Good 1 Minor Plumbing. read more

A bit overdue and I apologize to Shane. I've delayed installing a Pelican whole house water filter for months. I truly believe in supporting local business owners, especially during economic hard times CV19 created. I found Shane on Yelp. What was consistent were his 5-star reviews. Without hesitation, I called Shane and he met me about an hour later. After diagnosing and assessing equipment, we negotiated a SUPER reasonable price . A few days later, the work was completed with no problems. Shane provided a thorough walk through with the filtration system and cleaned up after himself. He even fixed a few pipes which needed maintenance due to the age of the home. I was extremely impressed with his level of care and professionalism. I will definitely hire him again. Thank you Shane. read more

Shane is such a cool guy. Not only is his work too notch. He has the best prices hands down. He's courteous, smart, and doesn't try to trick you into doing unnecessary things. He recommended a very reasonably priced water softener for me to buy and he installed it in a few hours. Next week, he's gonna install a reverse osmosis system for me too. read more

Ninja Plumbers - Plumbing Near Me - Westlake Village, California

Shane is not only one of the best plumbers you'll ever encounter, but one of the best human beings. He's a genuinely great guy who can help you, when you need the help the most. I had two issues, one with my water heater and one with my water spigot, that Shane was able to diagnose over a 30 second phone call and solve very quickly. He knows his stuff inside and out, is a master at his craft and is a pleasure to deal with. I wish there was more people like Shane in this world. read more

Shane is legit and probably one of the few people I would ever trust in my home when I am gone (at least without some level of worry). His commitment to his customers are second to none. I have had so many plumbing issues and he came in the middle of the night to save my sanity with a backed up sewer line. Don't even bother calling someone else. read more

Wanted to gone some major props to Shane and Good 1 Plumbing Needed 4 bath sinks installed and Shane was not only quick but the installation was on point -zero issues Was on time and on quote which in these days is never the case when you're needing help on a project like this. And reasonably priced too And none of the usual charges and extra work out of left field like some plumbers in town Thanks Good 1 Plumbing -you are one of the Good ones read more

Very great job! He recognized what needed to be done and was very professional. If I ever have another job I will call him.

We had the best experience with Shane. He came to our house only three days after I contacted him to install our RO water system. He was on time, sent me updates to when to expect him that I really appreciated. His quote was reasonable and he did a great job, quick and he was so kind to fix our garbage disposal jam that happened the night before. Very professional and courteous, highly recommended! read more

Shane did an excellent job unclogging our stubborn kitchen drain. He was very responsive and flexible with our schedule and his prices are very reasonable. read more

Shane, being the amazing guy he is! Wasn't available to come and help me out with an issue I had today as he was booked up but he was able to take my call and text and even turned into a FaceTime just so he can ensure I was doing things correctly. Here's how today went down.. I was in the process of replacing an old toilet with a new toilet (new toilet recommended by Shane by the way)and thought it was going to be an easy job as I just replaced my other restroom toilet last week but boy was I wrong. My water line valve had been rusted and broke off when I tried to turn it into the off position so I sent Shane a text with a Photo of my issue. He called me back in less then 5 mins and walked me through a couple steps and then he sent me a list of what items to go and grab from Home Depot(sizes, names of items and pictures )to make it even easier when I went there. When I came back from grabbing what was needed he asked me to FaceTime him so he can walk me through(step by step) how to remove and replace the parts that were crucial to this job, he even walked me through how to go about Turing off the main water line and how to properly turn it back on with out busting any pipes with the high pressure.(I would have just turned everything back on if it wasn't for his tip) Overall even though he wasn't able to come by... he still helped me out tremendously and because of that- he deserves this review and some!! Definitely my go to plumber!!!! read more

Thanks Shane for taking care of all our plumbing issues an offering advice on other work we need to do. As always, it is a pleasure to work with you! By the way, great to be able to schedule an appointment online! so helpful! Thank YOU read more

Quick response. Came on a Sunday within 2 hours from call. Problem solved. Good people. I Highly recommend.

Late Sunday afternoon leak. Shane showed up in a flash. Good humored and more than capable. Fixed the problem in no time and for a very reasonable price. Great local service. read more

Ninja Plumbers - Old rusted pipe - Plumbing Near Me - Westlake Village, California

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I wanted to install RO under-sink filter in my home. However, existing angle valve was not good fit for my system. There was leak from old system during RO installation and City Filter recommended Shane to me. Shane came quickly on same day and fixed leaking issue. He also fixed the main water shutoff, which was also needed in my home. I am glad he was able to come on same day and fixed issue. Thanks Shane! I will definitely do some additional future work with you !! read more

Ninja Plumbers - Undersink Angle Valve - Plumbing Near Me - Westlake Village, California