Carlos is the best.... Great price, service, and made the transaction a breeze.. Thank you.. I would definitely feel comfortable work with Carlos again... read more

Engine light came on in my VW. My best friend goes to first choice automotive for many years swears by them. BILL helped me when he did the diagnostic. There were six or seven different codes he wasn't too optimistic, but still decided to keep it for a day or two. Less than two days engine lights off, Car is running like a champ. He charged me 65% less than VW shop would've. Fast, efficient, affordable and awesome communication.! I will bring all my vehicles, fr and family members to first choice automotive. Thanks, BILL. read more

First Choice Automotive - This is my VW Tiguan little banged up, but BILL fixed what was going on under the hood for fraction of the price! - Auto Repair Near Me - Campbell, California

Brought my truck in and he diagnosed problem immediately and no guess work. Excellent service and Repair! They really know their stuff.

Repeat customer here. I've come back to Carlos multiple times over the years for various cars that I needed keys made for. This time I had to get a new key fob made for my wife's 2022 Honda CR-V. Carlos was able to get me an OEM key cut and programmed for a price that was reasonable and with a quick turnaround. He's actually got a second location in San Jose on Story Road now which was where I went. I was in and out in about 20 minutes with my wife's new key. He was even able to delete the old key that we lost from the car's computer so that nobody can unlock or start the car if they ever found the key we lost. Thanks again! read more

Terrible experience here. My wife went in on Friday to get a spare key fob for her Toyota Prius. They spent an hour on it but messed up the key so it wouldn't unlock the door, even though it could still start the car. Carlos told her to return on Saturday with the car and key. We arrived at 10 am, and he said it would be ready by 3 pm--five hours! At 2:30, he texted us to come pick it up, so we had to wake our 16-month-old daughter from her nap so I could drive my wife to get the key. Seven hours later, all we got was a "sorry for the inconvenience.". read more

Wow! Everything about my experience w First Choice was positive and so easy! Carlos picked up my call to make a key for my car and within 20 minutes he was at my house. He was pleasant and took extra time to make sure everything was right. Highly recommended! read more

5 stars for Carlos and the team, they always take care of my family for all our automotive needs. Honest and friendly mechanics. I wouldn't hesitate to take my car here! read more

I've finally found an auto repair place I can trust and be comfortable with. They're even a locksmith and a mobile service, which I need. When they came to my home, they actually listened to me (an older woman!). They diagnosed the problem quickly and came up with a solution. They really know what they're doing and care about doing a good job and for the people they service. read more

I have been coming to First Choice Auto since they opened , I love their service fast and also take the time to explain to me what I don't understand regarding my car quality also Great read more

I would recommend this shop. 260,000 miles on my 2000 Explorer. Replaced alternator. Belt. Brakes Front & Rear. Suspension Work. On time as promised. Excellent value. Experienced technicians. read more

Bill and Vic are the best. They work with you with what you need, just tell them. Theyre as honest as they come.

I came in for some muffler/exhaust work and was super impressed with their entire staff. They greeted me promptly at 2pm, when I had scheduled to arrive. They got my truck into the repair bay right away, diagnosed the issue, consulted with me, fixed it, and I was on my way. The repair ended up being significantly less involved that what I had expected and they treated me graciously and professionally. Highly recommended!!! read more

I ran over a gnarly pothole and kept driving. I wasn't aware how much damage it had done to my car-until my car fully shut down and wouldn't start in the middle of the road. All the lights were flashing and my car wouldn't move. My friend had suggested getting my car towed to first choice Automotive because her family goes there and they receive excellent service-after a couple minutes of research on yelp of all the repair shops in San Jose, I had to agree. I was very worried about my car, but Bill calmed me down and walked me through the process step by step. It took about 2 wks to repair, but Bill would give me frequent updates about my car during that time. The total cost was VERY fair and the service was excellent! read more

I had my car repaired there. I am very happy with the work done and price. Bill is honest with great customer service. First Choice Automotive is definitely my go to place for auto repair. read more

I've been coming here for years bringing all my cars. Audi, Lexus and Honda. They always do a great job at a reasonable cost. They are honest. I wouldn't trust taking my car anywhere else. Highly recommended! read more

These guys are bloody legends! As a single girl I'm always wary of mechanics trying to take advantage of me when it comes to my car, but I trust these guys absolutely. They don't ever tell me I need unnecessary repairs, are honest with their pricing and work and have always looked after me for the last 9 years. I've recommended them to all my girlfriends because they're so trustworthy. read more

It's not easy finding a trustworthy mechanic but Bill and Victor are quality guys. Not only are they very educated in their field, but they're also honest men and you can trust them with your car. Ive been coming here for about a year now and they've been very responsive and extremely helpful. read more

Carlos is my dad and he is the best dad I can ask for even though he is always busy he always finds a way to make time for me and my brother he is the best dad in the world. read more

Carlos was so responsive! He came immediately! I would definitely recommend. Good attitude as well!

We lost a key fob and called for information. They told us what to do and gave us a great price. Their help was invaluable. Thank you so much!!!! read more

Poor car getting a new starter today. I wouldn't trust anyone else but Victor and Bill with my car! If you EVER need a GOOD mechanic that won't gauge you, charge you for shit you don't need, and knows how to get the job done, especially in a timely manner, then come here. Myself, Kenny, three of my neighbors and two other friends all come here because I recommend them. I've come here since they opened three years ago. I had them work on my old Corolla, had them do an inspection before I bought this newer one, they've worked on Kenny's Honda Pilot, my neighbors old Ford van... They do everything except a smog test. I've had a starter, struts, rotors, brakes, oil pan and gasket, tire rotation and balance, power steering high pressure hose, wheel alignment, brake adjustment, oil changes, new brake light and dome light so I didn't have to go to the store, check engine light, and a bunch of other stuff done between my two Corollas and the Honda Pilot. If you call ahead and tell them what you need, they will tell you to come at that time, or if they know they're working on another vehicle, they will tell you to bring it by a little later so you don't have to sit and wait all day. You can also drop your vehicle off and get it before they close. It's hard to find a trustworthy, respectful, good mechanic these days and I swear by these guys! read more

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My car was parked at the gas station last night because My husband lost the car keys. I did not know what to do because I had to be out of town the following day. I called a couple of places and came to find out that my car was considered brand new, making it difficult for some business to replace the key or the price was just over my budget at the moment. We have 2019 Cadillac XXTS and it was very difficult to find an reasonable person until I came across Carlos! He is a very hardworking individual that came to my rescue. He showed consistency as far as keeping his word for resolving my issue at the moment and time management. Thanks to first choice automotive and Carlos, I got the chance to make it to my destination. Which was a blessing and very grateful for this service. I highly recommend!! read more

First Choice Automotive is literally our first choice to go to for automotive repair needs. Victor and Bill are two of the nicest and honest guys who go beyond what I have seen in other places we've been in the past. If you want to feel comfortable in trusting your mechanic, confident in recommending them to your friends you have to give these guys a chance to shine for you too. We just want to say Thank you to Victor and Bill for taking care of us and our Parents who referred us. read more

Yesterday the tow truck driver who came to get my car suggested I rethink going to the dealership for a new key fab - he suggested First Choice Automotive. So happy I listened! It saved me $350 and it was soooo fast. They squeezed me in last minute. Nice guys too, so polite and friendly. Great customer service! read more

I've been going to first choice automotive for a long time. Bill and victor are very knowledgeable and help you get your car in tip top shape. I've had them do a lot of different things for my past three cars that I've owned. They do it all. Plus... they just started doing locksmith stuff. So I had to take advantage of this. I had some new keys and car remote made at a great price for my van. 100% recommend this place. read more

First Choice Automotive - Quick oil change ... no problem at first choice automotive. :) - Auto Repair Near Me - Campbell, California

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A gem of a place! I was referred here by a coworker who has been taking his older model BMW here for years. Bill is thorough and high integrity. Rather than go immediately with a very high cost replacement (which is what my dealership had recommended) he very reasonably took a more reasonable approach to trouble shoot first. I will certainly be bringing more business to First Choice! Thank you, Bill! read more

Been going here since 2016 and the service remains outstanding. Bill is my go-to guy for all my car problems. Bill and his team work diligently and give fair prices to their customers. Highly recommend coming to this place. read more

Had a referral to this place and brought my Honda Fit in for a tune up, as it's getting up there in mileage (90k); I'm always on the road doing trips, and I've been putting off the pricy maintenance the Honda dealerships would suggest when I used to change oil there (I switched to changing oil at Wal-Mart since). Anyways, I had my oil changed here since I was in the area and they recommended I switch out my oil filter and air filter, and I figured it was about time (I've never changed the oil filter and only changed the air filter once... Honda's live forever, right?). I went into smart phone mode for a while, and later on, they informed me that my brake pads were shot, and that I should get them replaced. I never realized how bad my breaks had become (I'd recently taken a trip to Mt. Whitney and did a number on my brakes on the steep roads there) until after I had new ones. Man! I can't remember the last time stoplights felt this smooth... before, I would sometimes shudder towards a stop sign when I was going a little too fast coming up to it, and always thought it was just the anti-lock brakes kicking in. So grateful for their intervention! My car had also been broken into a few months back, and the rear hatchback window had been smashed in. I had gotten that replaced, but the wiper wasn't what it used to be, and they fixed that as well. (Yes, my Fit and I have been through a lot together.) These guys were great - courteous, very knowledgeable, and straightforward - they answered all my questions, explained everything, and were never advocating extra services or being pushy. Price was also very reasonable for everything I received. I'd definitely come back and would recommend this place to my buddies! From the few reviews, seems like this place just opened up in August - glad to be one of the initial reviewers. Happy to support this new small business! read more

I was in the shop this morning on the recommendation of another shop. I was looking for a new catalytic converter and possibly a muffler. Having talked to Bill the day before, the shop was expecting me, however I was very impressed that word had made its way to Victor, the gentleman that ended up helping me with the work. I was in and out in about 2hrs (that's including on waiting for parts delivery) and couldn't be happier. The shop was wonderful, Victor was exceptional and I have now found the perfect mechanic! My truck's old and has a few other underlying issues, but rather than give me a laundry list of things to replace or push me in to extra work. These guys went above and beyond and worked well within my financial constraints as the work done was well below other estimates. I will absolutely be going back based on their prompt and professional service, great attitude, and customer service first approach. A million thanks to the guys at First Choice Automotive! read more

Victor and the guys here are awesome! I dropped by one morning after reading the phenomenal Yelp reviews to get an estimate for replacing the shocks & struts on my 05 Chevy Equinox. They quoted me about the same price as Sears, but I would rather go to a small business (since I also have a small business.) When I brought my car back this past Saturday to have the work done, I told them about a noise in the front end. They called me an hour later to say one of the axles needed replacing, and gave me an exact amount to get it done. The work was done within a couple of hours, and they made sure I saw the old parts (and how bad they were!) My husband's 91 Chevy Cavalier needed a cat converter, so we brought it by on Monday. The work was done within an hour, at a cost MUCH less than we had been quoted from other places! Victor also talked with my husband about other easy things he could do himself to help get the car to pass smog. I have referred several friends and family members to this shop, and I will continue to do so. It is so nice to know a shop that is honest, trust-worthy, and helpful! Great job guys!! read more

I bought a car at a used car dealership, and I noticed there was a rattling coming from under neath the car. Took it to a shop down the street from my house, and found out I needed a new catalytic converter. It took them almost 2 days to give me a estimate and find the parts. Decided I didn't want to wait any longer considering I needed it done ASAP so I called First Choice. They checked if the part was in stock while I was on the phone and was able to take my car right away. They told me my car would be done at 5pm, and called me at 2pm saying it was ready to get picked up! They also charged me 300$ less than the first shop I had look at it. Come here if you want quick and reliable service, at a price that is reasonable. read more

Carlos was great and programmed a new electronic key for our 2018 Pacifica Minivan in no time. Saved me time and money and beyond that got us the second key we needed. Would highly recommend for price, knowledge, and friendliness. We needed another key for our 2018 Pacifica. The dealers wanted to charge $250-300 for the keyfob and another $200 to program it -- almost $500! I bought a keyfob online for about $70 and had it programmed for half the cost of the dealer in about 20 minutes where dealer said it would be an hour. I purchased a keyfob online, found First Choice Automotive and called them to ask if they could it -- they said yes, since they'd done it before. Drove to their shop and Carlos came out and started right away. The 2018 Pacifica version 2 (after mid year) is trickier to program as Chrysler tries to force you to go to them to program it and buy their keys. But Carlos knew how to do it. He was quick but careful. Programmed the key, tested it, and put everything back to original state. Price was GREAT and half what dealer was asking for programming. BTW, the dealer said they were 99% sure my after market keyfob would NOT work and that they'd try to program it, but would NOT refund me if it didn't work -- I get it, but come on guys! Carlos to the rescue! Would definitely go back for other needs. read more

We have a 2005 car which by now had its door lock mechanism corroded. . We gradually had problem opening the door with the car key until the;past weekend the key got stuck in the key hole and the door can no longer be opened. We called AAA first but they did not have locksmith service locally. Then we search around the after some calls we got referred to First Choice Automative. Carlos come by within 30 minutes with his truck, telling us the car door locking mechanism/panel needs replacement, and told us this will take an hour--he will do the work right there in the parking lot--he had asked for the info about the car model adn year before he came and already had all the needed parts with him. We went home and after an hour he called us to say the work is done and we tried the keys--all work great. The price he charged was less than the locksmith who charged us a few years ago to fix the first occurrence of the problem--all that locksmith did was to lubricate the car keys/locks with WD-40, now that I recall... This was a long standing problem and we did not expect this can be fixed so quickly, if we take the car to the dealership that will probably be a major job. First Choice Aitomative did the job efficiently with reasonable price and good service. Highly recommended! read more

I am so thankful I got to have Carlos work on my car! He knew exactly what to do with it and even came out to me. I couldnt be more appreciative of him and this company. I willl recommend him to everyone I know!! Please trust my word. You will not be dissapointed ~what so ever! He is the best! read more

Great experience! I went there to replace the battery initially but it turned out it's my alternator needed to be replaced. Great service and very reasonable price! My Acura TL finally stopped wheezing. Thank you so much Bill for saving my car! read more

The only place to go to get your car serviced. Vic, Bill and Carlos really know cars. It's a relief to finally find a shop where I'm confident my car will be fixed quickly and correctly for a fair price. Thanks, fellas! read more

Excellent service by Bill Been going to First Choice since they opened It's hard to find a trustworthy auto shop. When you do, you have a peace of mind & know that you get the right service. Nothing more, nothing less. Highly recommended! !! read more

Unless my car is being taken in by the actual dealer it was bought from, I don't go anywhere else! Vic and Bill are great! Honest and fast! read more

Love the fast service here ! This is your one stop shop for automotive repair. Great pricing for work done. Wouldn't take my car anywhere else. read more

My honda made this incredibly frightful clicking noise on my way up north, and so had to stop at the nearest auto mechanic shop to get it checked out and perhaps get some peace of mind. The staff was awesome! They got to work momentarily, and identified the issue timely. Something called a cv joint failed and had to get it replaced. Thank you all for allowing me to have a peace of mind on my road trip. Crisis averted! read more