Sean was great. Answered all my questions and got my problems fixed within a few hours for a great price. Highly recommend this company.

I have been in Walmart parking lot like a homeless Person from Thursday/friday night AM 12/23 somehow I lost my keys. I unlocked my car than they dropped or something it was so dark and with a 1000 dollars worth of cleaning supplies and equipment plus It WAS RAINING HEAVY and I was very very tired. I decide to just rest until The rain stopped to look for the keys. Well..it is Christmas Eve day and I have looked several times. My husband came to help me look. This is a nightmare I don't want to leave my car unattended with stuff in it. I have spent 2 days here sleeping and walking around asking Walmart employees. They Vanish. I call the pop a idiot or what ever. He looked to see if he had the key for my make car. He DOES YEAH LIFE SAVER. I LIVE IN SAN AND WANT TO GET MY BABY AND GO HOME *****???%%@. BUT HE WILL NOT BE ABLE TO DO MY LOCK UNTIL AFTER THE HOLIDAYS **** read more

Baytech - Walmart my new address - Keys & Locksmiths Near Me

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Called Richard at Pop-a-lock. He said his guy would be here in 15 minutes. It's now been 35 minutes. I called and asked Richard where his guy is and that I'm waiting. Asked if I'd get a discount for waiting around for him, he said: "Uh no, I don't think so, you are already getting a discount since my guy is already in your location" I thanked him for being such a great (insert sarcasm here) customer service advocate. My whole issue is, don't quote a time you can`t meet. Horrible customer service Richard! If I could give you half a star for merely being a warm body to answer the phone, I would. read more

Aaron came by in 20 min.; earlier than the 45 min. estimate from the Road Service folks. He charged my battery in minutes and made me 2 house keys while he was here; very nice young man! Am pleased with this service and like that it's a Gilroy based business. read more

AARON WHO?!?!?!?!?! ETA 10:31am. Received a call at 10:49a from AARON stating his arrival would be in 10 minutes. I had a business call at 11a that could not be interrupted. We agreed to provide Aaron access to my vehicle so long as the key was in the car. "No Problem," he says. Smooth transition and easy fix. Instead, I get a call and text from AARON that my car is in the garage and he had other calls to get to. UUUUMMMM DUDE, I HAD A FLAT! I TOLD YOU MY CAR WAS IN THE DRIVEWAY!! SERIOUSLY?!?!?! DID YOU EVEN COME BY?!?!?!?! I CAN SEE MY CAR FROM MY OFFICE WINDOW?!?!?!? I returned your call and text message. To no avail...you became radio silent knowing you FAILED TO DO YOUR JOB!!! Nice work AARON :)!!! read more

Had a request to duplicate an auto key with programming. On-time, courteous, thorough and got the job done in a timely manner. Worked with us on a switched location due to scheduling. Takes cards but there is a card processing fee. Better off paying cash. Prices reasonable. Key works great. read more

Pop-a-lock saved me when I lost my car keys during a road race in Monterey this past November. Aaron came on a Sunday with a key ready to go all the way from Gilroy. He even brought me a health shake because he knew I had run a long race and had been waiting with my car for hours. Absolutely amazing customer service. Thank you! read more

Called when my son's friend lost the cary key, Richard was extremely helpful and communicative. Upfront with pricing and no BS, straight shooting Pop A Lock has my vote! read more

I had a flat tire and Aaron with Pop a lock came to my house and was super friendly and easy going! He switched out my flat for me helped me put tire in my car and gave me great instructions on how to deal with the flat tire. Thanks again!!! read more

I had a very good experience. They are quick and professional. Thanks to Richard, I had service in a very short time. I would definitely use their services again and highly recommend them. Thanks for saving the day, Richard! read more

I am a Realtor, and had a busy day ahead, when I got in my car & it wouldn't start. My Honda warranty Emergency Roadside Assistance sent out Pop-A-Lock. I had never heard of them so I didn't know what to expect. I immediately got a Text message saying their ETA was in an hour or less. And much to my surprise it was MUCH less, I didn't time it, but they were there Really fast, jumped my car & I was on my way with very little interruption to my day. The Technician was friendly, and I would Definitely call them again & give them 2 thumbs up! read more

At last, customer service, communication, and promptness in a business! From problem-solver Ann on the phone, to Sean, who not only repaired the door, but also shared what may happen in the future, it was a pleasure to do business with Pop-A-Lock of Hollister. I highly recommend them. Other businesses in Hollister, you could learn a thing or two from this organization! read more

If Yelp allowed it I would give them 10 stars. Overall hands down one of the best customer service ever. Rich was extremely knowledgeable and talked me through the type of lock I had, as well as his recommendations. The lady that took my information and booked my appointment was extremely nice, patient and well mannered. Lastly, the service representative Aaron was phenomenal he walked me through the process of resetting my lock and how it's done. Showed me different options to increase security and was extremely patient given I was his last stop for the day. Overall, I had a wonderful experience and appreciate them for squeezing me in to their schedule the day of that I called. read more

My car keys were stolen from downtown Santa Cruz and my insurance called this company and i had the pleasure of having Aaron coming and helping out with getting me a replacement key for my car. He worked very hard since my car is a dodge caravan 05 and we had to purchase a new pin code since that year of dodge is still under chrystler. Over all i had an amazing experience and my stress level lowered a lot. Thank you sooo much Aaron. You were amazing. I hope your whole transfer situation pulls through :) read more

Wow! What great service. Our office needed a quick fix on a lock for our shuttle bus and the gentleman came right out and inspected the unit and gave us some helpful advice and took care of our urgent need with professionalism and a smile. We would recommend this company to anyone in need in the South County area and would be happy to use them again. read more

Pop a lock was quick and the guy was really friendly. I lost my wireless key to my Infiniti when I was at the outlets and they showed up within 15 minutes. The replacement key cost half of what the dealership was trying to charge me for a spare! read more

I work as a nurse in a local hospital. We had an elderly patient who was locked out of her house after a car accident, and could not get keys. Pop-A-Lock went to her house at 9:30pm and got her in safely - and didn't charge her a fortune. I can't thank them enough for helping out this nice lady and not taking advantage of her. read more

These guys are great! My husband and I hired them to change the locks of our front door. I called them up and the next day they were able to come out. My mother in law was present when they did the work and she said they were very professional and quick. I would definitely recommend them! read more

Aaron was awesome! Very professional and knowledgeable. He was able to help me with my Ducati lock which several other locksmiths couldnt. Will recommend highly to all my family and friends! read more

A great, local, family run business. We had to create a new key for our car and these guys did an amazing job and with a tight space too! They were even able to make a key remote as well. We are very please with their service and will definitely call them for all our future locksmith needs. read more

My roadside assistance is through geico, who contracts Pop a Lock. Aaron of Pop a Lock came to my help today. Geico said the company will be there in less than 30mins and he made it in 20mins. Fast, efficient and friendly service. Thank you read more

I used Pop A Lock to get duplicate keys for my Nissan Leaf, the wifey accidentally misplaced the original. Service was friendly, professional and the prices were more than fair. Highly recommend. read more

I used these guys before when I was locked out of my car. They arrived promptly for the time of day and distance from their office. The fee was reasonable even after they drove 25 miles in rush hour. My car was opened quickly and I was back on the road. When I called again about two months later to ask about having a new blank key cut and programmed the person who answered the phone was rather rude and I decided to go with another company that worked out very well. read more

Needed a whole new chip key for my '09 Ford Fusion. Excellent, prompt and courteous service. Paid $315 and received the key I needed plus 2 spares. Even came right to me. The dealership was going to charge me that price for 1 key and I still needed to have my car towed to them which was going to cost another $80. So overall, I received a great deal. I would recommend them to anyone in the same predicament. read more

"I" ran out of gas. Me! I don't do this but it happened. My motorcycle gauge said 24 miles left. I knew better but kept going thinking I would make it. Then poof. By coyote creek I died out. Walk of shame to the off ramp. My Progressive insurance called Pop-a-lock. They were there really fast! The guy that arrived brought me gas and I was ready to go. He says, if u ever need a key, give him a call.....as he handed me a business card. I asked if he made motorcycle keys. He made my key and was even able to make a key for my Givi trunk box. I couldn't find that key for the life of me but he made it happen. Insurance covered most of it and the keys and gas were totally reasonable. I am pleased with their fast, friendly great service! read more

I was at the Gilroy outlets this weekend and lost my keys to my new car. Called the Infiniti dealership, they couldn't take the car til Monday and I would have to get it towed.I called some locksmiths online but few answered. Those that did couldn't do a new q50. Luckily I found Pop-a-lock. Aaron got here in 20 minutes and had me on the road real quick, so that was cool. I paid hella less than what the dealer quoted and he hooked it up with a second key so I had to hook my boy up with a review. Thanks again read more

Sean just left from replacing my house keys and I couldn't be happier!! He was very nice! And he was also very efficient and thorough. I am delighted with the service and price. Sean was wonderful! I now have a locksmith for life! read more

Showed up within half an hour and quickly made a key to get my keys out of my trunk. Was kind enough to try and pick the lock so it was less expensive but couldn't get it to open and made the key instead. read more

Locked my keys in the car yesterday. I called my insurance company and they sent out Pop-A-Lock. I was back on the road in less than 20 minutes from the time I called. They were so quick!! He was very professional and knowledgable. I will definitely be using them anytime I need locksmith service. Thank you for helping!! read more

Amazing customer service. They are fast, friendly and extremely convenient! Accidentally left my keys in the car, they came in less than 30 min and had my car open in minutes. Plus they make spares so I definitely took advantage of that amazing feature! Saved me a trip to the dealer! Thank you so much! Aaron was amazing! I Definitely reccomend them when you are in need of a spare or to get anything opened, from cars to houses! Insurances will cover it as well if you have that feature! I love it! read more

Pop-a-lock for the save again! I'm not really a forgetful person but I have had to call them on several occasions to assist me. Today my battery In my car died and pop a lock was here super fast, were very nice and had me on my way! Thanks guys! read more

Great experience with these guys. Awesome to know Geico roadside assistance is contracted with them. I paid exactly what I was quoted and was estimated a 2 hour wait because of saturday. Aaron arrived almost a hour early and took care of duplicating my old key that was bent a bit and made 2 keys that now work perfectly. My old key would not turn my ignition. Very friendly and fast. Would recommend to anyone. Thanks again! read more

I had broke my key and was scrambling to get a key from Honda. After no lock I stumbled across pop a lock of south county on fb and Sean came in less then 20 min after the call. He was professional and kind and he made the key in 30 min and I was glad that he saved me. Thanks a lot Sean you rock read more

Highly recommend this company! Great customer service both over the phone and in person. Richard and Aaron were top notch. Richard kept in contact with us throughout our entire ordeal. Aaron showed up and was extremely optimistic and positive that he could do the job. He was persistent and tried several methods until he was successful. His friendly and helpful demeanor was appreciated through this stressful time. read more

They seemed like a friendly enough bunch. The phone operator was informative and the locksmith that made a copy of my key seemed like a nice person. The customer service was good. However the copy they made of my key did not work. The guy only charged me $50 instead of the $75, which was nice. However, it does not change the fact that the key does not work. The locksmith said, they would be in touch regarding a follow-up, which never happened either. I paid the $50, just because he was working for about 40 minutes to an hour. Not really sure what's customary in this situation. A part of me feels there should not have been a charge at all. I paid it anyway, just because the people were pleasant. I will not be using their service again, unfortunately. read more

My friend and I were at the beach, I put the car keys in my jacket, and when we got down to the beach, I began to run around like an idiot. Long story short, I lost the keys in the water. Out of 6 or 7 different locksmiths, Pop-A-Lock was the one with the most reasonable quote and service. Their technician Aaron was extremely helpful. He made a follow up call, gave us an approximate time, he was very courteous and understanding of our situation. Aaron had excellent customer service skills, was friendly, knowledgeable, and prompt with the service. I would recommend Pop-A-Lock to everyone in this situation, and if Aaron is your tech., you're in good hands. Thank you again Aaron, we appreciate it. read more

Baytech - Keys & Locksmiths Near Me

Just a quick update to say that this joke of a company never responded and as a result we have moved our car insurance to a company that doesn't use pop a lock and have informed our previous insurers that our sole reason for changing is their use of these idiots. AVOID AVOID AVOID! !!!! read more

They're great. We called to have them jump start my car & they got here faster than they said and then when my boyfriend turned the car off on accident and it wouldn't start, he was about to leave and he got out and jumped it again lol read more

programmed and cut our new key for our 2008 patriot... fast and friendly . Highly recommended.

I took a couple of hours off work to get locks rekeyed... the initial call was informative and so I scheduled an appointment for the next day. Next day came and I waited for my appointment between 10-1030 and no courtesy call to let me know if the tech is on the way or not coming. I text the owner at 10:45 to see what the status is , by now 30 minutes passed and I get a call from the tech finally and he says he's running late and won't able make by 11:30 either so I explained I had to go back to work at 12. I do understand unforeseen circumstances at work but common courtesy would made a difference and asked to reschedule I laughed said No thank you am not going to risk another days pay so you can not call me back. So then I called the owner and to notify him of situation and that I was not pleased with the service and he didn't make any suggestions to help my situation besides to reschedule and I'm not asking for any handouts or anything for free but I wasn't going to try to schedule another appointment with POP A LOCK to come back out and I risk another days pay ... read more