They always pick up the phone quickly, and the technician was able to get me a same day…read moreappointment. It's convenient how they're open late too. I got my car key made by the technician within 20 minutes and they do have a 3 month guarantee. Would do business with them again!

I was locked out of my home at 1:30 in the morning and needed help fast. Thankfully, Supreme…read moreLocksmith responded quickly and got me back inside without too much delay. While I initially felt the technician may have overcharged, I decided to call the next day to discuss it. Gabriel was incredibly kind, understanding, and quick to respond. He took the time to address my concerns and made sure I felt heard and treated fairly, which I really appreciated. Great customer service like that is hard to come by these days. Yes, it was still a bit expensive--but honestly, in the middle of the night, it was worth it to get back into my home safely. Overall, I'm grateful for their responsiveness and especially for Gabriel's professionalism and care in making things right.

I found these guys through a word-of-mouth recommendation. I went in to get a key duplicated…read more(specialized), and the guy looked at it, said it was cut wrong, and polished the original key to "read" properly before duplicating it. Sure enough, as soon as I tried the original key, it worked significantly better than before; a lot of the sticking I assumed was from the lock turned out to be from the poorly cut key. Then I got them to change the locks to my front door. He gave me a couple of options for the type and pricing of locks. When he came, he showed me how the new lock was better than what it was replacing, and that while there were still better locks, they were probably overkill for my needs. He also adjusted a lot of poorly installed hardware that he didn't need to, but he took pride in his work and it showed. Still recommend them to everyone who asks for a suggestion of a locksmith.

Needed to copy keys quickly and found this place on Yelp. It was close to my apartment, and super…read moreconvenient. When I came in, I asked the man working how long it would be to do the key, he said, "it depends on the key". He looked at it and put it in some machine that copied it in two seconds! It was like magic! All for two dollars as well. Definitely the fastest I've ever had keys copied in my life! Definitely recommend this place for super fast and cheap service.

I stopped by to have an apartment key duplicated. The staff was able to get it done for me…read moreimmediately! Fast and friendly service!

I'll start by saying the good. They got the job done, and I have 2 working locks. I appreciate…read morethat. Now to the rest. When I called and described the problem, they said no problem. A technician would call to arrange the time. 5 min later, someone e said they could come asap. I needed the next day. So they said that was fine. What they neglected to tell me was it would be a subcontractor who would come. I asked when scheduling if they could give me a ballpark idea of cost. I was told it would depend on what lock I picked. When the tech came, I wasn't given a choice of lock. All he had were one style for 89$each. First said the front door would be lock switch at 65$. Back door 125 as it was considered a new install since he had to redo the door to fit the lock. Ok fine. He got to work then asked for a vacuum. I thought cool he's gonna clean up the mess. It took 1.5 hours to install a deadbolt on the back door and he didn't clean up! Vacuumed once in th3 beg and the. Left all his crap on the floor and strewn about. Screwd on the floor pieces of the door etc. Next we get to the front door. The easier of the 2. Now he looks at us and says oh this will be more. 69$ more. Um why? ALEX the tech says, because it will be more work than I thought. It took hom 39 min so why did we have to pay more for something that took less work than the other door? Again he left crap everywhere. Old rotor disc pads, screws, metal pieces from the door that were sharp! And the name on his invoice?emergency locksmith. I never said it was an emergency. 490$ later he is done. Way overcharged us.

went 5 min ago to have my key fob check if its battery problem. The guy on stand checked it and…read morebattery still ok. Great service and excellent. Will recommend this to my friends.

Great little booth. Had to get new battery for my vehicle. Wonderful and quick service. Done in…read moreless than two minutes. Cheap and definitely reasonable. Obviously would probably pay more if you were to go to the dealer. Yes, I am absolutely recommend it.

24-7 Lockout came out to rekey our business's lock today. Service was great and the technician was…read morevery nice! After searching for many quotes, they were the most affordable. Great service! Thanks again.

The person I spoke with initially when I called seemed nice and helpful but the guy that was sent…read morefor the service call l. They send out third party locksmiths or something and the pricing they provided when the first guy came was crazy. I got a call from the owner afterwards and he adjusted the pricing to be somewhat more reasonable so I agreed to proceed. Unfortunately the locksmith that had initially come out was at another job so we got something scheduled for the next day. A different locksmith showed up the next day and completed the work. It didn't seem like he knew how smart locks worked. Later that day I tried using the lock and noticed that the lock was not engaging fully. I removed the August smart lock and saw that the pin from the lock was not fully engaging in the August lock. This all worked fine before they changed the cylinder in the lock. I had to keep calling and messaging the owner to finally get the locksmith to come back. He proceeded to tell me that everything worked fine when he left and that it was a smart lock issue. I installed the smart lock a month before this and it worked without any issue. It was a brand new smart lock. I told him what I thought the issue was with the pin not engaging. He took it apart and put it back together then told me I must have done something and I should buy a new smart lock. I asked him to leave and reached out to the owner. The owner took days to finally get back to me and provided no solution except to replace the lock and pay them again to rekey it. Our keys keep getting stuck in the "regular" lock side as well. I would definitely not recommend this company.

Awesome quality and price, they came out on time and got us a new key within 30 minutes…read more The price was great and service top notch. Highly recommend

Leo from The Key Guy showed up to the parking garage next to my office in Palo Alto and duplicated…read moremy key fob for my 2023 Dodge Challenger GT in less than 30 minutes. I received a generic key fob that looks exactly the same but doesn't have the Dodge logo on the back. Either way, I'm not going to have to worry about losing the only key fob provided by the dealership. As an example, the salesperson at the dealership said Land Rover key fobs can cost up to $1,300 to replace (yikes!). Thanks for the quick work, Leo!

Victor is the best! Thank you Victor for being flexible and so punctual when I locked myself out…read moreof my house like a fool. He was able to give me a new door knob (no additional charge) and 2 keys. The pricing is reasonable as well. When I initially called a courteous man answered and told me that a technician would call me soon with a quote. Sure enough Victor called me soon after. I would recommend this place for anybody in a situation like me.

Call Sapir! I have a 2013 BMW needed a key. I called several local locksmiths and none had the…read morenecessary software and reprogramming ability. I was left with taking it to the dealer and paying $750 for a replacement. I made one last call to Snap. Saphir answered all my questions, was at my house within 20 minutes, and completed the reprogramming and key replacement in 1/2 hour. Everything works perfectly and I saved hundreds of dollars and a trip to and from the BMW dealer. Saphir was polite, well groomed, and professional. I've already refered him to two other friends with BMW smartsecurity keys. This is a local busness providing excellent customer service and unbeatable pricing.

Saved my week! On Sunday afternoon, I found myself locked…read moreout after losing my car keys. I called five different locksmiths, and Moses was the only one who showed up the same day and made a new key for me on the spot. Living in a car-dependent area, having a working car is an absolute necessity. Regardless of the cost, I am 100% satisfied with his outstanding service, professionalism, and quick turnaround. Without Moses, my Monday work and family schedule would have been completely ruined. I am so grateful for his help and would highly recommend his services to anyone in a pinch!

I am incredibly disappointed by the completely unprofessional behavior of this business. We…read morecontacted them to inquire about locksmith services but ultimately chose not to move forward with them. Upon learning that we were declining their services, the individual on the phone became hostile and told my daughter, 'karma's a mother.'Being rude and verbally harassing potential customers simply because they chose another option is completely unacceptable. Homeowners and families look for locksmiths they can trust with their safety and security. This kind of hostile, aggressive behavior is a massive red flag. I highly recommend looking elsewhere for a professional and respectful service."