GREAT tile selection...and fast and transparent customer service!…read more Would def recommend buying higher quality and more unique tile here (ranging from pricey to very reasonable) than Home Depot!

Really great resource for tile and stone needs!…read more We visited here after looking at backsplash tile options in home Depot nearby, which had about one aisle of tile and stone to pick from for kitchen purposes. However, here at LA tile and Stone, they were aisles upon aisles of different kinds of stone and ceramic and porcelain tiles and more. It was great to see the displays on the walls for special orders, and the tiles and stones in boxes for those that are in stock already. There are so many options with outdoor tiling and indoor tiling options, and also some installed and showcase pieces like tub tiling. Each type was clearly marked on which brand or country they were from, and also what sizes or colors that the tile pattern came in, which was helpful. We quickly were able to find several options for our kitchen backsplash project. They offered a referral service in case we needed to have a tile install service. A couple days later I finally decided on which tile to use, and gave them a call to place an order. To make sure that we had our order correct, the lady told me to text her a photo of the tiles that I had taken. She also explained that with the number of tiles that were in each box I would have to buy a certain number of boxes to cover my project. The invoice was sent, and the tiles were ready when promised, only a couple days after I had made the text order. Great experience and would totally use LA tile and stone again for inspiration or for our next project!

These guys know what theyre doing…read more Quality Product at an Exceptional Price Point! They have associates who come out to the job with samoles and can assist with making thise sifficult decisions.

Extremely helpful, I was not rushed and the prices are very good compared to other places with…read moresimilar specs. I would come back because they also help with installing which is usually a hassle.

This place has really good selections on tiles. The prices are decent, depending on the design.read more

Wide range of tiles to choose from! People at the front desk are helpful. Love that they have some…read moretiles on sale up at the front. My contractor purchased tiles here for my bathroom reno. Only negative, there is a male worker there (don't think he was Asian, maybe Hispanic, had dark facial hair, wearing a cap) that was following me and asking me if I needed help multiple times. (This was on 2 separate visits). But then it got creepy and inappropriate on my last visit when he asked for my phone number and put his hand on my arm. Clearly flirting, saying things like "pretty girl." Although his English was not perfect I understood his intentions and body language. I was so creeped out, I left immediately and never returned again. Ladies beware.

---call ahead and make an appointment if you are going in and need help!!! They generally are…read moreunable to help walk ins!!--- This is a tough review to write. Going into the store is like walking into a candy shop. You want everything. We own a Spanish Revival house so we have specific design needs when it comes to tiles. I think your experience can greatly vary depending on who assists you. We had someone assisting us that seemed to not want to deal with us at all. Several of the existing tiles on the floor were apparently no longer being made (so why still have them on the floor?), the store stopped doing custom tiles with specific colors (which sadly were the exact colors we were looking for). We finally ordered custom tiles, which cost a lot of money and took some time to deliver. We ended up not liking how they looked so we put them elsewhere on the property. The overall experience was so poor that even though Mission Tile West is *THE* place to go for stunning tiles for your special project, but try to pair up with recommended service people from other reviews here.

I found out at 4:22pm that the tile my designer friend gifted me for my bathroom renovation project…read morewas going to run short. I needed 3-5 tiles within 2 days or my bathroom floor would be missing tile by the toilet... and I immediately jumped on Yelp and called ALL of the tile options. Alexis answered my call minutes before 5pm and got back to me with an option, and it might even be available for a local pick-up from the vendor! This was a custom Spanish tile that cost over $100 for a box, and there was 1 box that she procured for me within minutes of the vendors opening hour! I picked it up that afternoon for my installer to have the next day. It was absolutely magical and the most amazing experience I have ever had with anything on this project. Anyone that has lived through a renovation knows that things go wrong all the time, but this experience and Alexis' professionalism, accountability, and abilities are bar none the best! I recommend Mission Tile West and will always recommend them. They literally saved us from a major bathroom renovation nightmare.

Tile Depot has the best tile selection and excellent staff ready and willing to help you. Everyone…read morewas so nice and helpful -- especially Philip, who took initiative while helping us by making calls to find out delivery estimates for products we were interested in, helping us find everything from tile, bullnose, mosaic, and grout, etc. When we first started our bathroom remodel project we went to Floor & Decor as well as a few other places. We wished we came here first! Which seems to be what everyone else feels as well: we heard another lady say the exact same thing in another aisle, and the first review I saw right now as I was coming here to post this also said the same. Anyway, this place is amazing!

Wanted to share an updated review for Tile Depot. We finished our 2 bathroom remodels, all using…read moretiles from Tile Depot... floors, shower walls, shower floor. Everything came out beautiful and we are very happy! 5/5 experience the whole way through.

I love this place, great family business They did the…read moreremodel on my kitchen and bathroom, really happy with the job, Roberto was very helpful, informative and patient. I highly recommend this place The job was done on a timely manner and their prices are decent and affordable Jack is great too, he's funny! Don't hesitate to check them out !!

Extremely unhappy with the service here. We purchase Italian tile from this store several years…read moreago for a deck project. We then recently decided to use the same tile for an adjoining room. My wife brought in an extra 24x24 piece of the tile from the deck project and asked if we could order more. My wife told Roberto that we had purchased the tile several years ago and asked if he could identify it. After examining the tile, Roberto told my wife the tile was Tailormade Grigio, and that it was discontinued. He then (in front of my wife) called the vendor and determined that they still had some leftover stock on hand. We then had our contractor order the tile through Roberto. Our contractor was supposed to pick up the tile at Granite Center a couple weeks later, but every time he called, the tile was not in yet. Eventually, and as the delays were stalling our project, our contractor agreed to pay a $150 delivery fee to have Roberto's people fetch the tile from Roberto's vendor in Compton. The delivery was five hours late, and when it arrived, it was the wrong tile!! Wrong thickness and wrong color. I immediately called Roberto and he lamely said it was just a normal variation between lots. After I sent Roberto a picture, he admitted that we had received the wrong tile for our project. He told me that we should have ordered Tailormade Negro. However, Instead of apologizing for his error (mistakenly misidentifying the tile my wife had originally brought in), Roberto blamed my wife. He said that my wife had come in with a "sample board" for the Grigio and asked if he had more. When I told Roberto that we had no sample board, just a piece of unmarked tile, he said that she must have brought in "a picture of the sample board." (She did not.) Roberto told us that he would charge us a 25% restocking fee to correct the error and that we would have to pay another $150 delivery fee to have him deliver the correct tile. I eventually loaded the 400lbs of Grigio tile into my car trunk and (looking like a low rider) drove it to Compton, where Roberto's vendor very courteously made the exchange for the Negro with no "restocking fee" or any other charges. After making the exchange, I asked Roberto to refund the $150 delivery fee that he charged us for delivering the wrong tile- as I ended up doing the delivery. He refused, and instead once again blamed his error on my wife. Really a shameful way to run a business. Mistakes can happen, but when they do, you own up, apologize, and you make it right. You don't try to make additional money from the mistake, and you don't make up a story to blame your customer.

What a gem! After visiting a couple other tile places with lackluster results, I decided to give…read moreLicari Tile a shot after discovering them on Etsy. Not only did they have the vintage tile I was looking for, but the customer service was honestly some of the best I've had in a long time. Susie and Joe were so helpful and had really great energy, and I had a nice time talking to them about what I was looking for and how to approach my project. From now on, this will be my first stop for all tile + stone needs as I continue to chip away at my never-ending home renovation.

Added pictures of the final product. Both black and white tiles were purchased from Licari.read more

I visited 6 different tile place to look for the kitchen backsplash tiles. Some places had the…read morecolor and patterns of the tiles I wanted by way expensive. I ran into Tile & Cabinet Expo for my last try. So glad I came here. I met Andrew who patiently showed me different kinds of tiles. He carefully provided the quote per square foot. I requested to take the sample home so I can see how the tiles look with my cabinets, wall and lighting. Andrew was very courteous and helped me with the samples to the car. The following week, I came back and decided to proceed. The owner was very nice and showed me all the border edges and ensure my order is adequate to fit my budget. What a wonderful service! I'd recommend Tile & Cabinet expo who's looking for kitchen/bathroom remodeling.

My husband and I are so very happy with the results of our kitchen and flooring! Martin went above…read moreand beyond. The service from both him and Frank was excellent. Very professional. Through out the whole process, Martin was very patient and supportive. It is evident that he is passionate and dedicated to his line of work. He will make sure to answer all of your questions! Believe, we had a lot! I highly recommend. Our kitchen and floor came out exactly how we wanted. Thank you Martin, and team!