Dave Lord was the absolute best. I had a complicated project (a balcony to be tiled and a couple of…read moresmaller projects) and it was amazing. He repaired the underlying wood (now almost 100 years old) and devised a new draining system. He was utterly inventive and reliable. I live in a Spanish house and he, well, honored the house. He fixed things I didn't know were faulty and was utterly dependable. He let me help out on a couple of simple things to keep costs down.

I can't say enough good stuff about David Lord. He sets the standard for tradecraft. We had a…read moreshower that leaked from the door. David devised a solution that entirely solved the problem while minimizing the work and expense. In addition to new tiles, he also spec-ed, smoothed, and installed marble. He was personable, dependable, creative, and communicative. I've hired plenty of subs and he is top 1%. Highly recommended.

If you're looking for tile, this is the place to go!!…read more The entire showroom has massive amounts of samples. Richard was my sales rep and he walked me through many different combo options. He even pulled the tiles to a display to show me what they looked like under different colored lighting. After some consultation, I was allowed to grab the tile sample I settled on to browse around the showroom and search for other combos I might like. He even showed me grout options (there are plenty!) They also offer services for custom tiling. I don't have a designer and I've never remodeled a bathroom before, so Richard's knowledge of current trends, molds, and flooring helped a lot with my decision making! 10/10 would recommend anyone I like to come here.

Tile Depot has the best tile selection and excellent staff ready and willing to help you. Everyone…read morewas so nice and helpful -- especially Philip, who took initiative while helping us by making calls to find out delivery estimates for products we were interested in, helping us find everything from tile, bullnose, mosaic, and grout, etc. When we first started our bathroom remodel project we went to Floor & Decor as well as a few other places. We wished we came here first! Which seems to be what everyone else feels as well: we heard another lady say the exact same thing in another aisle, and the first review I saw right now as I was coming here to post this also said the same. Anyway, this place is amazing!

Great assortment of tile in every possible style. The staff was very helpful and shipping is fast.read more

Incredibly kind, helpful, and knowledgeable. Thanks guys…read morefor helping us out with our small project.

The good news - they must have 1000 tiles on display. The bad news - they must have a 1000 tiles…read moreon display! The store is amazing. Ricardo, the owner, is fantastic to work with. Very knowledgeable and patient as we tried to figure out what we really wanted. Prices were very competitive for higher end tiles and the selection is second to none. Highly recommend.

I bought tile for a new bathroom last winter and they recommended a tile layer. He was very good…read moreand the bathroom is beautiful. I am about to go through the same process for a second bathroom. I can highly recommend Tap n' Tile in Pasadena! The service was excellent and delivery went smoothly.

---call ahead and make an appointment if you are going in and need help!!! They generally are…read moreunable to help walk ins!!--- This is a tough review to write. Going into the store is like walking into a candy shop. You want everything. We own a Spanish Revival house so we have specific design needs when it comes to tiles. I think your experience can greatly vary depending on who assists you. We had someone assisting us that seemed to not want to deal with us at all. Several of the existing tiles on the floor were apparently no longer being made (so why still have them on the floor?), the store stopped doing custom tiles with specific colors (which sadly were the exact colors we were looking for). We finally ordered custom tiles, which cost a lot of money and took some time to deliver. We ended up not liking how they looked so we put them elsewhere on the property. The overall experience was so poor that even though Mission Tile West is *THE* place to go for stunning tiles for your special project, but try to pair up with recommended service people from other reviews here.

Amazing service. Their designers are so good at what they do. Robert Adamson is the best!!!read more

Modern Tile recently completed my bathroom remodel, and the entire experience was excellent from…read morestart to finish. Communication was clear and consistent throughout the project. They always showed up on time, stayed on schedule, and were very easy to work with. The team was detail-oriented, highly skilled, and took pride in their work - it really shows in the final result. The project was completed on time, and the quality of work was excellent. Overall, it was a pleasure working with them, and I am very satisfied with the outcome. I would definitely recommend Modern Tile to anyone looking for a reliable and professional team.

I highly recommend giving Gerik a call. I am a shopper and very detail oriented, and working with…read moreGerik was easy from start to finish. He is patient, accommodating, and communicates well throughout the process. The quality of the work was excellent, and Gerik was on site consistently, personally handling the plumbing and overseeing the other work. His dad completed the tile work and is a true craftsman. Their company demoed my bathroom, including the shower, and rebuilt it exactly to my vision. The finished space includes beautiful floor and shower tile, a floating vanity, and all of the necessary fixtures, executed cleanly and professionally. I am not an experienced contractor, so there were things I had to figure out along the way. Gerik was very helpful in walking me through decisions and making sure nothing was overlooked. That support made a big difference for me as a homeowner. I will be posting photos soon, but I did not want to delay this review any longer. For other homeowners considering a bathroom remodel, here are a few things I learned that may help. Decide on your trim pieces and colors early, especially tile edging. Choose grout colors carefully and have your shower and sink fixtures in hand ahead of time so you can confirm finishes match, especially with gold tones. Ferguson Home was the best showroom I found for selection and knowledgeable help, but you do need an appointment. If you are considering a smart bidet toilet, do your research, some models are larger than standard toilets, though compact options do exist. If walls are open, consider relocating outlets for best placments, and make sure your vanity light will be centered if your new vanity size changes. Also, you may need bullnose tile that you did not originally order, so plan for that. After returning a shower door to Home Depot, I spent a little more and used Legendary Glass out of Moorpark for a more custom, premium, amazing shower door. Overall, I am very happy with the experience and the final result. Call Gerik.

Incredibly well curated selection of tiles, but more importantly to me as a first time homeowner,…read morefriendly and helpful communication. I'd definitely go to Saxum for my next renovation

I needed a few pieces of porcelain tile, probably smallest order they've ever received!…read more I called in spoke to Kim, she worked with through email to figure out which tile I was looking to replace! I stopped in the showroom which is beautiful! She showed me the samples and tile came with a week. Great Customer service, great pricing and super professional. I highly recommend visiting their showroom!

Edem and Slava were able to accommodate a short timeline for a task that's been nagging at me…read moreliterally for decades since we had our house re-piped. Short notice because I had a short window of availability for the temporary loss of laundry room use to get the wall fixed and replace the appliances. Slava was able to work around the existing tankless water heater and made the wall look brand new again. He was very accommodating in making sure he addressed all concerns and took care of all the details I wanted included. Top notch quality workmanship at a fair price. I couldn't be happier or more grateful to finally get that taken care of.

Kudos to Edem for being very quick and responsive when I reached out via Yelp for a free quote for…read morea few small jobs I had around the house. Edem was very nice and came out as soon as he was available for the quote and provided the quote quickly, so no surprises. Also easily available via phone and text. Recommend checking out Edem for help with work you may need around the house!

Oscar was absolutely amazing, I came in with an idea but he helped me to make it much better. He…read morealso helped me get everything I needed for my tiler to do the job. Come here if you need help with flooring/tiling he will help you!!

I want to specifically recognize Oscar and the store manager, Seaan, at Floor & Decor. As a…read moreconstruction and design professional, I had to source materials and design several bathrooms -- selecting tile, coordinating ground colors, finishes, and all the necessary materials. Oscar truly went above and beyond. He was patient, knowledgeable, and incredibly helpful throughout the entire process. He took the time to help me choose everything I needed and made sure the materials coordinated perfectly. His customer service and attention to detail made a big difference. We did experience a hiccup with one of the cashiers, which caused a significant inconvenience. However, Seaan stepped in immediately, handled the situation professionally, and provided the appropriate credits. He took care of business exactly the way a strong manager should -- fair, solution-oriented, and respectful. Because of how they handled everything, I will absolutely continue giving them our business. Great customer service and true professionalism go a long way. Highly recommend this team!